Communication
Communication
Behind the problems that plague organizations are individuals who cannot, or will not, deal with broken promises and violated expectations. The problems often involve broken rules, missed deadlines, and simply...
Crucial conversations happen to everyone. They are the conversations that affect the quality of our lives, whether in the personal or the professional realm. Crucial conversations are those in which opinions vary, in...
- The author explains that kaikaku are Chinese characters which mean: 'transformation of the mind,' 'working with others to achieve radical change,' and 'to bring new and...
A lot of people consider selling a very difficult task. Unfortunately for them, selling is an activity that forms part of everyone's daily routine. It occurs not only at work, but also...
To succeed in today's global economy; you can no longer rely on your business talent, education and years of experience alone. Nowadays, you must be...
In every kind of business and in every industry, workplaces are becoming more diverse, which has important and challenging implications for communication and for relationship building. In The Art of Connecting...
Storytelling is something that is innate in every individual. The elements of persuasion are comprised of the five elements which make up the core of storytelling. This book was made to teach you how to weave words in...
Research in the fields of psychology, anthropology, linguistics, and sociology has found that as much as 93 percent of interpersonal communication is nonverbal, and these nonverbal signals are the most honest and...
Everything a speaker does sends signals to members of the audience. Where we gaze, the way we speak or gesture, and the inflection in our voice all cause the audience to reach certain conclusions and judgments about...
