Business Book Summaries: Communication

10 Steps to Successful Presentations

Author: ASTD Editors

Publisher: ASTD Press

Published Date: 2008

It is not unusual for today’s business professional to be expected to deliver effective communication and presentation skills. Ten Steps to Successful Presentations by the American Society...

10 Steps to Successful Virtual Presentations

Author: Turmel, Wayne

Publisher: ASTD Press

Published Date: 2011

Categories: Communication, Technology

The need for virtual presentations is growing. Seventy percent of managers in mid-sized to large companies have at least one team member who works remotely. However, over half of managers have not received any formal...

Authentic Conversations

Author: Showkeir, Jamie | Showkeir, Maren

Publisher: Berrett-Koehler Publishers

Published Date: 2008

Categories: Communication, Leadership, Management, Personal Growth

Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of...

Beyond the Babble

Author: Matha, Bob | Boehm, Macy

Publisher: Jossey-Bass

Published Date: 2008

Categories: Business Strategy, Communication, Human Resources, Personal Growth

Communication is one of the most important tools leaders can use to focus their employees on understanding, embracing, and delivering a company’s strategy. However, most individuals reach positions of leadership...

Body Language in Business

Author: Furnham, Adrian | Petrova, Evgeniya

Publisher: Palgrave Macmillan

Published Date: 2010

Categories: Communication

Body Language in Business by Adrian Furnham and Evgeniya Petrova is about the signals people send and receive, the messages they transmit and decipher, and the statements they make about themselves...

Built on Values

Author: Rhoades, Ann

Publisher: Jossey-Bass

Published Date: 2011

Categories: Communication, Management, Personal Growth

As Ann Rhoades and Nancy Shepherdson explain in Built on Values, the “perfect company culture” does not exist. The right culture for any company can be defined by determining what values are important...

Business Class

Author: Whitmore, Jacqueline

Publisher: Jacqueline Whitmore

Published Date: 2005

Categories: Communication, Customer Focus

To succeed in today's global economy; you can no longer rely on your business talent, education and years of experience alone. Nowadays, you must be...

Campaign It!

Author: Barnard, Alan | Parker, Chris

Publisher: Kogan Page Limited

Published Date: 2012

Categories: Communication

The term “campaign” has traditionally been associated with politics, the military, and most recently, marketing. However, Alan Barnard and Chris Parker, authors of Campaign It!, explain that a campaign...

Communicating for Managerial Effectiveness

Author: Clampitt, Phillip G.

Publisher: Sage Publications

Published Date: 2001

Categories: Communication, Innovation, Major Works, Management, Personal Growth

It is Clampitt's premise that because communication is at the core of managerial effectiveness, managers must have a clear view of their abilities to communicate and the challenges involved in the process, however,...

Conflict 101

Author: Shearouse, Susan H.

Publisher: AMACOM

Published Date: 2011

Categories: Communication, Relationships

In Conflict 101, Susan H. Shearouse helps managers better understand workplace conflict and how to respond to it. In every workplace, it is inevitable that people will clash at some point, and what...

Conversations for Change

Author: Hayashi, Shawn Kent

Publisher: McGraw-Hill

Published Date: 2011

Categories: Change Management, Communication

Meaningful conversation is a learned skill, writes Shawn Kent Hayashi in Conversations for Change. As a consultant, Hayashi has spent more than 20 years coaching people to improve their conversation...

Conversations That Win the Complex Sale

Author: Peterson, Erik | Riesterer, Tim

Publisher: The McGraw-Hill Companies

Published Date: 2011

Categories: Communication, Marketing

In Conversations That Win the Complex Sale, Erik Peterson and Tim Riesterer explain how to improve sales performance through Power Messaging. Power Messaging is a tool that enables sales professionals...

Corporate Conversations

Author: Holtz, Shel

Publisher: AMACOM

Published Date: 2004

Categories: Communication, Leadership, Management

While many companies invest significant sums of money in their external communications efforts, internal communications are frequently overlooked and considered as being of lesser importance. In today’s competitive,...

Crucial Confrontations

Author: Patterson, Kerry | Grenny, Joseph | McMillan, Ron | Switzler, Al

Publisher: McGraw-Hill

Published Date: 2004

Categories: Communication, Human Resources, Leadership, Management, Personal Growth, Relationships

Behind the problems that plague organizations are individuals who cannot, or will not, deal with broken promises and violated expectations. The problems often involve broken rules, missed deadlines, and simply...

Crucial Conversations

Author: Patterson, Kerry | Grenny, Joseph | McMillan, Ron | Switzler, Al

Publisher: McGraw-Hill

Published Date: 2002

Categories: Communication, Human Resources, Leadership, Personal Growth

Crucial conversations happen to everyone. They are the conversations that affect the quality of our lives, whether in the personal or the professional realm. Crucial conversations are those in which opinions vary, in...

Dealing with the Tough Stuff

Author: Hill, Darren | Hill, Alison | Richardson, Sean

Publisher: Jossey-Bass

Published Date: 2012

Categories: Communication, Relationships

In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...

Dialogue Gap

Author: Nixon, Peter

Publisher: John Wiley & Sons, Inc.

Published Date: 2012

Categories: Communication

In Dialogue Gap, Peter Nixon presents a common sense approach to one of the most pressing issues facing modern culture: the inability to carry on substantive and meaningful communications. Failure to...

Effective Networking for Professional Success

Author: Hart, Rupert

Publisher: Stirling Books

Published Date: 1996

Categories: Communication, Personal Growth

In an uncertain world where we are all effectively self-employed, networking skills make all the difference for freelancers, job changers, and career climbers. Increase your chances of landing that all-important job or...

Elements of Influence

Author: Bacon, Terry R.

Publisher: AMACOM

Published Date: 2012

Categories: Communication, Relationships

In Elements of Influence, Terry R. Bacon presents his guide to learning how to influence people in an ethical manner. Based on 20 years of research, Bacon’s book not only explains the psychological...

Everyone Communicates, Few Connect

Author: Maxwell, John C.

Publisher: Thomas Nelson, Inc.

Published Date: 2010

Categories: Communication, Relationships

Some people are clearly much more effective at communicating than others. But why do people tune into some messages, and tune out others? Why do some messages stick? As John Maxwell, internationally respected...

Getting to Resolution

Author: Levine, Stewart

Publisher: Berrett-Koehler Publishers

Published Date: 2009

Categories: Communication, Human Resources, Management, Personal Growth, Relationships

In traditional models of conflict resolution, disagreeing parties are pitted against one another in a highly adversarial win/lose scenario. According to Stewart Levine, author of Getting to Resolution...

How to be a Presentation God

Author: Schwertly, Scott

Publisher: John Wiley & Sons, Inc.

Published Date: 2011

Categories: Communication

Presentations are a necessary element of business; in fact, there are over 30 million business presentations given on a daily basis. Still, presentations are considered one of the least productive areas of business and...

How to Sell Yourself

Author: Lustberg, Arch

Publisher: Career Press

Published Date: 2008

Categories: Business Strategy, Communication, Personal Growth

Everything a speaker does sends signals to members of the audience. Where we gaze, the way we speak or gesture, and the inflection in our voice all cause the audience to reach certain conclusions and judgments about...

How to Tell Anyone Anything

Author: Gallagher, Richard S.

Publisher: AMACOM

Published Date: 2009

Categories: Communication, Management

The mix of personalities, styles, and stressors in today’s fast-paced work environments provides a real challenge to effective communications. Whether dealing with a boss, someone we manage, or a peer, bringing up and...

Influencing Up

Author: Cohen, Allan R. | Bradford, David L.

Publisher: John Wiley & Sons, Inc.

Published Date: 2012

Categories: Communication, Relationships

Influence has always mattered in the workplace, but as organizations and projects have become more complex, the need to influence others in order to complete a task has increased. In Influencing Up,...

Just Listen

Author: Goulston, Mark

Publisher: AMACOM

Published Date: 2010

Categories: Communication, Leadership, Personal Growth, Relationships

Though the seemingly simple act of communication is as natural to humans as breathing and eating, every individual occasionally runs across someone else who is not easily “reachable.” In Just Listen,...

Kaikaku

Author: Bodek, Norman

Publisher: PCS Inc, PCS Press

Published Date: 2004

Categories: Change Management, Communication

The author explains that kaikaku are Chinese characters which mean: 'transformation of the mind,' 'working with others to achieve radical change,' and 'to bring new and...

Leading with Emotional Intelligence

Author: Nadler, Reldan S.

Publisher: The McGraw-Hill Companies, Inc.

Published Date: 2011

Categories: Communication, Leadership, Relationships

In Leading with Emotional Intelligence, Reldan S. Nadler presents a handbook filled with real-life examples and step-by-step strategies to raise Emotional Intelligence and help leaders coach their...

Likeonomics

Author: Bhargava, Rohit

Publisher: John Wiley & Sons, Inc.

Published Date: 2012

Categories: Communication, Personal Growth, Relationships

In Likeonomics, Rohit Bhargava asserts that the most trusted people and organizations always win. He offers the five principles of the TRUST formula of Likeonomics to solve what he calls the “modern...

Make Difficult People Disappear

Author: Wofford, Monica

Publisher: John Wiley & Sons, Inc.

Published Date: 2012

Categories: Communication, Relationships

In Make Difficult People Disappear, Monica Wofford presents her recipe for better workplace relationships through new insights into personality preferences. This requires an understanding of how...

Make Your Contacts Count

Author: Baber, Anne | Waymon, Lynne

Publisher: AMACOM

Published Date: 2007

Categories: Communication, Relationships

Working in today’s business environment is more demanding than ever. Employees and managers are faced with challenges ranging from competitive intelligence gathering to new business development, attracting and...

Managing Interactively

Author: Boone, Mary E.

Publisher: McGraw-Hill

Published Date: 2001

Categories: Communication, Human Resources, Management, Productivity

Conventional wisdom understands fully that technology can help CEOs, executives, and managers communicate and lead; that it can transform corporate cultures; and that it can turn hierarchies upside down. But, what is...

Media, Markets, and Morals

Author: Spence, Edward H. | Alexandra, Andrew | Quinn, Aaron | Dunn, Anne

Publisher: Wiley-Blackwell

Published Date: 2011

Categories: Communication, Technology

In Media, Markets, and Morals, the authors suggest that as technology rapidly advances, the nature of media communication changes drastically as well. Because the media, or those who dissemination and...

Metaphorically Selling

Author: Miller, Anne

Publisher: Chiron Associates, Inc

Published Date: 2004

Categories: Communication, Marketing

A lot of people consider selling a very difficult task. Unfortunately for them, selling is an activity that forms part of everyone's daily routine. It occurs not only at work, but also...

Negotiate to Win!

Author: Collins, Patrick

Publisher: Sterling Publishing Co.

Published Date: 2009

Categories: Communication, Personal Growth

Whether it is buying a new car, or finalizing a business contract, knowing how to effectively negotiate is an essential skill. In Negotiate to Win!, expert negotiator Patrick Collins offers training in...

Networking for People Who Hate Networking

Author: Zack, Devora

Publisher: Berret-Koehler Publishers, Inc.

Published Date: 2010

Categories: Communication, Relationships

People who are introverts often hate to network. While extroverts, socially-oriented people who excel in group situations, are typically right at home at networking events, introverts, reflective and reclusive people,...

Open Leadership

Author: Li, Charlene

Publisher: Jossey-Bass

Published Date: 2010

Categories: Communication, Leadership, Technology

In today’s world of new social technologies, leaders must face a new reality: it is necessary to let go in order to succeed. Social technologies have made information sharing easy and free. As a result, they have...

Please Don't Shoot the Messenger!

Author: Goodman, Gary S.

Publisher: Contemporary Publishing Group

Published Date: 2000

Categories: Communication, Management

Whether it's asking your boss for a raise, or dismissing an employee as painlessly as possible, this book addresses all kinds of thorny situations, how we can effectively communicate in business situations, and calmly...

Presenting Learning

Author: Bingham, Tony | Jeary, Tony

Publisher: ASTD Press

Published Date: 2007

Categories: Communication, Human Resources

Workplace learning can help businesses achieve greater success. Unfortunately, its value is often underrated and easily underestimated. It is up to the professional spearheading workplace learning initiatives within...

Public Relations in Asia Pacific

Author: Devereux, Mary M. | Peirson-Smith, Anne

Publisher: John Wiley & Sons, Inc.

Published Date: 2009

Categories: Business Strategy, Communication

In Public Relations in Asia Pacific, authors Mary M. Devereux and Anne Peirson-Smith draw on their combined 41 years of experience as public relations professionals and educators (almost entirely in...

Pushback

Author: Rezvani, Selena

Publisher: Jossey-Bass

Published Date: 2012

Categories: Communication, Personal Growth

Negotiation is an accepted and fundamental part of the business world, yet women initiate negotiations four times less often than men. The result is that women receive less of what they want and deserve: promotion...

Real Influence

Author: Goulston, Mark | Ullmen, John

Publisher: AMACOM

Published Date: 2013

Categories: Communication, Relationships

In Real Influence, Mark Goulston and John Ullmen present an array of authentic techniques for influencing people. Rather than focus on manipulative tactics, Goulston and Ullmen encourage people to...

Rebuilding Trust in the Workplace

Author: Reina, Dennis | Reina, Michelle

Publisher: Berrett-Koehler Publishers, Inc.

Published Date: 2010

Categories: Communication, Relationships

Feelings of isolation, disinterest, and loss of commitment at work are all signs that an employee may be experiencing broken trust. In Rebuilding Trust in the Workplace, Dennis and Michelle Reina guide...

Say It Like Obama

Author: Leanne, Shel

Publisher: McGraw-Hill

Published Date: 2008

Categories: Communication, Relationships

Barack Obama has brought the power of oration back to American politics. Using well-practiced public-speaking skills, he not only rouses roaring...

Secrets of Successful Speakers

Author: Walters, Lilly

Publisher:

Published Date: 1993

Categories: Communication

This book is an excellent resource for anyone who needs to learn effective techniques for public speaking. Walters has compiled quotes and advice from dozens of well-known speakers such as Steve Allen, Ken Blanchard,...

Six Thinking Hats

Author: De Bono, Edward

Publisher: Back Bay Books

Published Date: 1999

Categories: Communication, Management

Confusion is the biggest enemy of good thinking. Simplicity is the key. "When thinking is clear and simple, it becomes more enjoyable and more effective." The Six Thinking Hats method is very easy to...

Smart Trust

Author: Covey, Stephen M. R. | Link, Greg

Publisher: Free Press

Published Date: 2012

Categories: Communication, Leadership

In Smart Trust, trust experts Stephen M.R. Covey (author of the best-selling The Speed of Trust) and Greg Link examine how trust can be used to not only generate prosperity for businesses, but also to...

Speak with Power and Confidence

Author: Collins, Patrick

Publisher: Sterling Publishing

Published Date: 2009

Categories: Communication

Knowing how to captivate listeners, explain ideas, and handle tough questions with credibility has become a critical life skill in situations ranging from the job interview, running a successful meeting, or speaking...

Speaking as a Leader

Author: Humphrey, Judith

Publisher: John Wiley & Sons Canada, Ltd.

Published Date: 2012

Categories: Communication, Leadership

John Wiley & Sons Canada, Ltd., 2012 In Speaking as a Leader, Judith Humphrey aims to help people become more effective leaders by learning to be more effective speakers and, just as important, to...

Stand and Deliver

Author: Dale Carnegie Training

Publisher: Touchstone

Published Date: 2011

Categories: Communication

Great public speakers possess confidence, charisma, and eloquence. These traits seem to radiate naturally. However, contrary to what many people believe, public speaking is not a gift. It is a skill that anyone can...

Strategic Sales Presentations

Author: Malcolm, Jack

Publisher: Booktrope

Published Date: 2012

Categories: Communication, Customer Focus

Creating and delivering strategic sales presentations is challenging because they are usually given to high-level executives and must fit into a company’s defined sales strategy. In Strategic Sales...

Telling Ain't Training

Author: Stolovitch, Harold D. | Keeps, Erica J. | Rosenberg, Marc J.

Publisher: ASTD Press

Published Date: 2011

Categories: Business Strategy, Communication

Telling Ain’t Training presents an in-depth look at workplace training, adult learners, and the most effective tools for conveying and absorbing knowledge. By switching the focus from the information...

The 11 Laws of Likability

Author: Lederman, Michelle Tillis

Publisher: AMACOM

Published Date: 2012

Categories: Communication, Personal Growth, Relationships

In The 11 Laws of Likability, Michelle Tillis Lederman suggests that in order to be truly successful at networking, it is first important to tap into what is likable about every specific personality....

The 5 Essential People Skills

Author: Carnegie, Dale

Publisher: Fireside

Published Date: 2009

Categories: Communication, Human Resources, Personal Growth

Many people feel awkward in certain situations – a handicap that can prevent them from moving ahead personally and professionally. Drawing on almost 100 years of experience by Dale Carnegie Training, The 5...

The Art of Connecting

Author: Raines, Claire | Ewing, Lara

Publisher: AMACOM

Published Date: 2006

Categories: Communication, Diversity, Personal Growth, Relationships

In every kind of business and in every industry, workplaces are becoming more diverse, which has important and challenging implications for communication and for relationship building. In The Art of Connecting...

The Art of Convening

Author: Neal, Craig | Craig, Patricia | Wold, Cynthia

Publisher: Berrett-Koehler Publishers, Inc.

Published Date: 2011

Categories: Communication, Management

What if a meeting could change your life? In The Art of Convening, authors Craig and Patricia Neal offer a recipe for taking any meeting, gathering, or conversation and making it transformational. It...

The Art of Speeches and Presentations

Author: Collins, Philip

Publisher: John Wiley & Sons, Ltd.

Published Date: 2012

Categories: Communication

In The Art of Speeches and Presentations, Philip Collins uses his own extensive personal experience as a speechwriter to outline what to do and what not to do when writing a speech. With a focus on the...

The Blame Game

Author: Dattner, Ben | Dahl, Darren

Publisher: Free Press

Published Date: 2011

Categories: Communication, Relationships

In The Blame Game, Ben Dattner examines the detrimental effects of focusing on the assignment of blame and credit. There is general acceptance that people should receive praise for good deeds, and they...

The Communication Problem Solver

Author: Carroll, Nannette Rundle

Publisher: AMACOM

Published Date: 2010

Categories: Communication, Management

When employees cannot rely on their manager for clear communication, roles are confused, responsibilities are misunderstood, and trust and authority are undermined. In The Communication Problem Solver...

The Connectors

Author: Kuzmeski, Maribeth

Publisher: John Wiley & Sons, Inc.

Published Date: 2009

Categories: Communication, Relationships

Executives and sales representatives need the help of others to grow their businesses and achieve success. Co-workers, employees, and clients are vital parts of most enterprises, but very often executives and sales...

The Credible Company

Author: D'Aprix, Roger

Publisher: Jossey-Bass

Published Date: 2009

Categories: Business Strategy, Communication, Leadership, Management

Why is it that there is a record number of employees who no longer trust the management of the companies for whom they work? What is being lost – or left unsaid – in the communication between executive leadership and...

The Elements of Persuasion

Author: Maxwell, Richard | Dickman, Robert

Publisher: Collins

Published Date: 2007

Categories: Communication

Storytelling is something that is innate in every individual. The elements of persuasion are comprised of the five elements which make up the core of storytelling. This book was made to teach you how to weave words in...

The Essential Phone Interview Handbook

Author: Bailo, Paul J.

Publisher: Career Press

Published Date: 2011

Categories: Communication, Personal Growth

In today’s increasingly competitive job market, phone interviews have become a necessary step in the interviewing process. A phone interview is more than just a phone conversation with a potential employer; it is the...

The Exceptional Presenter Goes Virtual

Author: Koegel, Timothy

Publisher: Greenleaf Book Group Press

Published Date: 2010

Categories: Communication

Virtual presentations—videoconferences, webinars, and podcasts—are becoming increasingly popular and a greater element of everyday business communication. Improved technology has transformed virtual presentations into...

The Influence Game

Author: Vance, Stephanie

Publisher: John Wiley & Sons, Inc.

Published Date: 2012

Categories: Communication, Relationships

Lobbying and wielding influence over key decision makers are activities often associated, somewhat unflatteringly, with Washington, D.C. The reality is that lobbyists have influence and successfully sway lawmakers to...

The Inspiring Leader

Author: Folkman,, Joseph R. | Edinger, Scott K. | Zenger, John H.

Publisher: McGraw-Hill

Published Date: 2009

Categories: Communication, Leadership

In The Inspiring Leader, John H. Zenger, Joseph R. Folkman, and Scott K. Edinger explain how leaders can bring about extraordinary performance and move a group from ho-hum to gung-ho by breaking...

The Language of Success

Author: Sant, Tom

Publisher: AMACOM

Published Date: 2008

Categories: Communication

Communicating effectively is a key skill in business, but one that many people lack. In The Language of Success, Tom Sant presents useful structures and tricks of the trade for writing successful...

The Leader's Voice

Author: Clark, Boyd | Crossland, Ron

Publisher: SelectBooks, Inc.

Published Date: 2002

Categories: Communication, Leadership, Personal Growth, Productivity

Often, leaders speak, their constituents applaud on cue, and the illusion is formed that communication has occurred. Unfortunately, this disconnect only breeds communication static that, over time, pushes leaders to...

The Magic of Dialogue

Author: Yankelovich, Daniel

Publisher: Simon & Schuster, Inc.

Published Date: 1999

Categories: Communication, Personal Growth, Relationships, Social Responsibility

Never before in our nation’s history has the need for effective dialogue been so profound. Concurrent with heightened conflict, loosened social bonds, and an increased reliance on “top-down talk,” Americans are...

The Networking Survival Guide

Author: Darling, Diane

Publisher: McGraw-Hill

Published Date: 2010

Categories: Communication, Relationships

Networking is more than just shaking hands and taking a business card. If done correctly, it can open doors and close deals. If done incorrectly, it can be a complete waste of time. Introvert, extrovert, novice or ace...

The Nonverbal Advantage

Author: Gorman, Carol Kinsey

Publisher: Berrett-Koehler Publishers

Published Date: 2008

Categories: Communication

Business professionals who fail to hone their nonverbal communication skills are quickly becoming non-competitors in today’s marketplace. New and sophisticated videoconferencing technology requires fluency in body...

The One Minute Negotiator

Author: Hutson, Don | Lucas, George

Publisher: Berrett-Koehler Publishers, Inc.

Published Date: 2010

Categories: Communication, Relationships

In The One Minute Negotiator, Don Hutson and George Lucas show that most people avoid negotiating in both work and everyday life because conflict makes them uncomfortable, nervous, and...

The Pause Principle

Author: Cashman, Kevin

Publisher: Berrett-Koehler Publications, Inc.

Published Date: 2012

Categories: Communication, Leadership

Over a long and innovative career in business, Kevin Cashman has concluded that deep, ongoing, calm reflection—what he calls “pause”—is essential for success in both work and life. The Pause Principle...

The Pin Drop Principle

Author: Lewis, David | Mills, G.Riley

Publisher: Jossey-Bass

Published Date: 2012

Categories: Communication

In The Pin Drop Principle, David Lewis and G. Riley Mills share their methods and principles for engaging in effective communication regardless of circumstances. The authors identify the five traits...

The Power of Body Language

Author: Reiman, Tonya

Publisher: Simon & Schuster

Published Date: 2007

Categories: Communication, Human Resources, Personal Growth

Research in the fields of psychology, anthropology, linguistics, and sociology has found that as much as 93 percent of interpersonal communication is nonverbal, and these nonverbal signals are the most honest and...

The Power of Reputation

Author: Komisarjevsky, Chris

Publisher: AMACOM

Published Date: 2012

Categories: Communication, Personal Growth, Relationships

In The Power of Reputation, public relations leader Chris Komisarjevsky explains how to build and leverage character, communication, and trust. In every facet of life, a good reputation is among our...

The Power Presenter

Author: Weissman, Jerry

Publisher: John Wiley & Sons

Published Date: 2009

Categories: Communication, Personal Growth

Jerry Weissman has spent twenty years teaching executives how to deliver successful, profitable presentations, and his techniques have been used to raise financing, sell products, propose partnerships, and seek...

The Science of Influence

Author: Hogan, Kevin

Publisher: John Wiley & Sons, Inc.

Published Date: 2011

Categories: Communication, Personal Growth

In The Science of Influence, author Kevin Hogan provides detailed instruction on the topic of persuasion. He takes the latest findings in behavioral research, tests them under real-world conditions,...

The Secret Language of Business

Author: Hogan, Kevin

Publisher: John Wiley & Sons, Inc.

Published Date: 2008

Categories: Communication, Personal Growth

Nonverbal communication affects and influences all aspects of daily life, and its impact is widely overlooked. Successful professionals must be able to interpret the nonverbal signals everyone displays. In business,...

The Secret Language of Influence

Author: Seidman, Dan

Publisher: AMACOM

Published Date: 2012

Categories: Communication, Relationships

In The Secret Language of Influence, author Dan Seidman teaches salespeople how to listen, gain psychological insight, and influence others. Influence occurs at a level just below the buyer’s awareness...

The Secret Language of Leadership

Author: Denning, Stephen

Publisher: John Wiley & Sons, Inc.

Published Date: 2007

Categories: Communication, Leadership, Management, Personal Growth

The power to communicate a complex idea or engender transformational change in a company and its people is a key characteristic of a good leader. Generating enduring enthusiasm through compelling storytelling...

The Seven Deadly Skills Of Communicating

Author: Jay, Ros

Publisher: International Thomson Business Press

Published Date: 1999

Categories: Communication, Management

Communication, as always, is one of the most important tools to make an organization productive and successful. Communicating with your co-employees,...

The Titleless Leader

Author: Russell, Nan S.

Publisher: Career Press

Published Date: 2012

Categories: Communication, Leadership

In The Titleless Leader, job-loss recovery expert Nan S. Russell asserts that how people work, communicate, collaborate, and manage responsibilities has changed. Knowing how to build influence and lead...

The Voice of Success

Author: Wilson, Joni

Publisher: AMACOM

Published Date: 2009

Categories: Communication

Women’s voices are one of their most important professional tools, but many women have weak or poorly trained voices. Women are also at a physical disadvantage because their vocal apparatuses are smaller and less...

Web Copy That Sells

Author: Veloso, Maria

Publisher: AMACOM

Published Date: 2009

Categories: Communication, Marketing

Direct marketing websites need effective copy to engage prospects and convert them to customers. In Web Copy That Sells, Maria Veloso boils more than 30 years of copywriting experience down to a five-...

Well Connected

Author: Curtis, Gordon S. | Lewis, Greg

Publisher: Jossey-Bass

Published Date: 2010

Categories: Communication, Relationships

In order to accomplish common goals, today’s businesspeople are required to form partnerships with both colleagues and competitors. According to Gordon Curtis, identifying and engaging the right people – those who...

Well Said!

Author: Price, Darlene

Publisher: AMACOM

Published Date: 2012

Categories: Communication

Effective presentation and communication skills can get people noticed, remembered, and promoted more quickly than any other skill set. Well Said! is a how-to guide to delivering targeted, memorable...

What To Say To Get What You Want

Author: Deep, Sam | Sussman, Lyle

Publisher: Addison Wesley

Published Date: 1992

Categories: Communication, Human Resources, Personal Growth

Deep and Sussman present a work characterized by clarity, simplicity, and directness. However, its accessibility does not at all diminish its authoritativeness or its value to the professional at the highest level....

What Your Body Says (and how to master the message)

Author: Sayler, Sharon

Publisher: John Wiley & Sons, Inc.

Published Date: 2010

Categories: Communication

In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...

When the Headline is You

Author: Ansell, Jeff | Leeson, Jeffrey

Publisher: Jossey-Bass

Published Date: 2010

Categories: Communication, Marketing

In today’s fast-paced, highly competitive information age, journalists are under more pressure than ever to deliver compelling news stories. Likewise, newsmakers are under similar pressure to present their messages in...

Win at Work!

Author: Katz, Diane L.

Publisher: John Wiley & Sons, Inc.

Published Date: 2010

Categories: Communication, Management, Relationships

In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...

Words That Work

Author: Luntz, Dr. Frank

Publisher: Hyperion Books

Published Date: 2007

Categories: Communication, Leadership, Personal Growth

Communication is about the effective use of language in the context of understanding the audience. The best product or service can have a great slogan or advertisement, but the message fails if the communicator does...