Business Book Summaries: Communication http://www.bizsum.com/ Wed, 01 Nov 2017 09:00:21 -0400 Thu, 09 Nov 2017 08:35:08 -0500 You’ve Got 8 Seconds http://www.bizsum.com/summaries/you%E2%80%99ve-got-8-seconds <div>Author: Hellman, Paul</div> <div>Publisher: AMACOM</div> <div>Published Date: 2017</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In today’s distracted world, it is more important than ever to be able to deliver a compelling yet concise message. Thanks in part to social media and an increasingly fast-paced world, the average attention span is...</p></div> Business Book Summaries: Communication The Elegant Pitch http://www.bizsum.com/summaries/elegant-pitch <div>Author: Figliuolo, Mike</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>The Elegant Pitch</strong>, Mike Figliuolo provides a framework for building a recommendation and achieving buy-in from both stakeholders and customers alike. Figlioulo’s method seeks to transform the pitch...</p></div> Business Book Summaries: Communication Body Language Secrets to Win More Negotiations http://www.bizsum.com/summaries/body-language-secrets-win-more-negotiations <div>Author: Williams, Greg | Iyer, Pat</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Deals can fall apart in the blink of an eye—literally. An eye movement can indicate how someone is thinking, and it is up to the opposing party to notice it and discover what it means. Gestures, silences, sighs, and...</p></div> Business Book Summaries: Communication Communicate Like a Leader http://www.bizsum.com/summaries/communicate-leader <div>Author: Booher, Dianna</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2017</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Becoming an effective leader requires a different suite of skills than being a good manager. Nowhere is this more evident than with communication skills. Managers promoted to leadership positions often struggle to...</p></div> Business Book Summaries: Communication Winning Arguments http://www.bizsum.com/summaries/winning-arguments <div>Author: Fish, Stanley</div> <div>Publisher: HarperCollins Publishers</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Winning Arguments</strong>, Stanley Fish states that arguments are everywhere: They are unavoidable and interminable, and everyone has them. He elaborates on this statement by revealing how the construction...</p></div> Business Book Summaries: Communication Unsubscribe http://www.bizsum.com/summaries/unsubscribe <div>Author: Glei, Jocelyn K.</div> <div>Publisher: PublicAffairs</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>For many people, email has become a burdensome task instead of a useful tool. It demands great portions of people’s time and energy and draws them away from work that truly matters. In <strong>Unsubscribe</strong>,...</p></div> Business Book Summaries: Communication Glass Jaw http://www.bizsum.com/summaries/glass-jaw <div>Author: Dezenhall, Eric</div> <div>Publisher: Hachette Book Group</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>The first two decades of the 21st century have been a Golden Age for gossips, blackmailers, and bullies. In <strong>Glass Jaw</strong>, crisis manager Eric Dezenhall investigates why people and institutions once...</p></div> Business Book Summaries: Communication Out Front http://www.bizsum.com/summaries/out-front <div>Author: Shames, Deborah</div> <div>Publisher: BenBella Books, Inc.</div> <div>Published Date: 2017</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Women today are likely to be equally represented among their male peers at undergraduate and graduate levels in fields that were once male dominated. However, this balance has slowly eroded in the workplace,...</p></div> Business Book Summaries: Communication How to Write…Effective Business English http://www.bizsum.com/summaries/how-write%E2%80%A6effective-business-english <div>Author: Talbot, Fiona</div> <div>Publisher: Kogan Page Limited</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Social media has changed the way people write, read, and understand English. The ability to manipulate business English has never been more important than in today’s globally interconnected world. In the second edition...</p></div> Business Book Summaries: Communication You Said What?! http://www.bizsum.com/summaries/you-said-what <div>Author: Zoller, Kim | Preston, Kerry</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>As Kim Zoller and Kerry Preston explain in <strong>You Said What?!</strong>, effective communication is vital in the workplace. Building relationships with others means making them feel valued, respected, and, above...</p></div> Business Book Summaries: Communication Leading Through Language http://www.bizsum.com/summaries/leading-through-language <div>Author: Egnal, Bart</div> <div>Publisher: John Wiley and Sons, Inc.</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Leading Through Language</strong>, Bart Egnal offers a step-by-step method for teaching leaders to inspire others through language. The language of leadership rejects fuzzy terms and concepts and focuses on...</p></div> Business Book Summaries: Communication Scared Speechless http://www.bizsum.com/summaries/scared-speechless-0 <div>Author: Rohr, Steve | Impellizzeri, Dr. Shirley</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Many people fear public speaking more than they fear death. There are several reasons for this fear, and in <strong>Scared Speechless</strong>, Steve Rohr and Dr. Shirley Impellizzeri provide tips and techniques for...</p></div> Business Book Summaries: Communication Impossible to Ignore http://www.bizsum.com/summaries/impossible-ignore <div>Author: Simon,PhD, Carmen</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Audiences forget up to 90 percent of what they are told. How can professionals create content that inspires action when employees and customers only remember one-tenth of their messages? In<strong> Impossible to Ignore...</strong></p></div> Business Book Summaries: Communication Fixing Feedback http://www.bizsum.com/summaries/fixing-feedback-0 <div>Author: Murch, Georgia</div> <div>Publisher: John Wiley & Sons Australia, Ltd</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Fixing Feedback</strong>, Georgia Murch presents a how-to guide for professionals looking to improve interpersonal feedback within their organizations. The ability to have difficult conversations is key to...</p></div> Business Book Summaries: Communication HBR Guide to Making Every Meeting Matter http://www.bizsum.com/summaries/hbr-guide-making-every-meeting-matter <div>Author: Review Editors, Harvard Business</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Business meetings are a necessity, but they can be unproductive if not conducted properly. Based on the premise that thoughtful and thorough preparation is the key to successful meetings, Harvard Business School...</p></div> Business Book Summaries: Communication 20 Minute Manager: Running Virtual Meetings http://www.bizsum.com/summaries/20-minute-manager-running-virtual-meetings <div>Author: Business, Harvard</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>For managers and leaders, running effective virtual meetings—from conference calls to WebEx meetings—can come with an array of obstacles. Silences, interruptions, technical issues, and cultural differences can all add...</p></div> Business Book Summaries: Communication What Great Trainers Do http://www.bizsum.com/summaries/what-great-trainers-do <div>Author: Bolton, Robert | Grover Bolton, Dorothy</div> <div>Publisher: AMACOM</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>What Great Trainers Do</strong>, Robert Bolton and Dorothy Grover Bolton target the underlying need for trainers to energize and motivate individuals to enact relevant change in their workplaces. They...</p></div> Business Book Summaries: Communication Communication the Cleveland Clinic Way http://www.bizsum.com/summaries/communication-cleveland-clinic-way <div>Author: Boissy, Dr. Adrienne | Gilligan, Dr. Timothy</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In today’s competitive healthcare marketplace, it can become easy for care providers to forget about using communication skills to build successful physician-patient relationships. In <strong>Communication the...</strong></p></div> Business Book Summaries: Communication 20 Minute Manager: Difficult Conversations http://www.bizsum.com/summaries/20-minute-manager-difficult-conversations <div>Author: Review Press, Harvard Business</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Whether confronting a colleague, giving feedback, or filing a complaint with management, finding the right words and methods to express oneself during a difficult conversation can be a challenge. And while most...</p></div> Business Book Summaries: Communication Be a Mindsetter http://www.bizsum.com/summaries/be-mindsetter <div>Author: Gobran, Michael | Greenwald, William | Roberts, Derek</div> <div>Publisher: LID Publishing Ltd</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Crafting a message that makes a lasting impact rather than just a fleeting impression is the driver behind <strong>Be a Mindsetter</strong>. Michael Gobran, William Greenwald, and Derek Roberts have created a framework...</p></div> Business Book Summaries: Communication The Big Fish Experience http://www.bizsum.com/summaries/big-fish-experience <div>Author: Killeen, Robert | Jones, Luke</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2016</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Too often, professional presentations become nothing but boring, monotonous slideshows. Overloaded with information and lacking any cohesive structure, these lectures fail to engage, inspire, or...</p></div> Business Book Summaries: Communication Be the Best Bad Presenter Ever http://www.bizsum.com/summaries/be-best-bad-presenter-ever <div>Author: Hough, Karen</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Many people dread public speaking, but their jobs or roles in their communities sometimes require it. People tend to rely on statistics, visual aids, or a barrage of information to get them...</p></div> Business Book Summaries: Communication Hear & Now http://www.bizsum.com/summaries/hear-now <div>Author: Davidson, Chris</div> <div>Publisher: Active Presence Limited</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">According to Chris Davidson, more than half of women in the workplace feel their voices are not truly being heard. However, in Davidson's experience, the female communication model is the more...</p></div> Business Book Summaries: Communication Speaking PowerPoint http://www.bizsum.com/summaries/speaking-powerpoint <div>Author: Gabrielle, Bruce R.</div> <div>Publisher: Insights Publishing</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Visual communication is the new language of business. When a leader explains an idea clearly, persuasively, and simply, that idea can spread to others. Therefore, leaders who can master visual...</p></div> Business Book Summaries: Communication Good for You, Great for Me http://www.bizsum.com/summaries/good-you-great-me <div>Author: Susskind, Lawrence</div> <div>Publisher: PublicAffairs</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Many executives do not want to just reach win-win negotiations--they want to&nbsp;<em>win</em>&nbsp;at win-win negotiations. In&nbsp;<strong>Good for You, Great for Me</strong>, Lawrence Susskind...</p></div> Business Book Summaries: Communication The Essential Workplace Conflict Handbook http://www.bizsum.com/summaries/essential-workplace-conflict-handbook <div>Author: Mitchell, Barbara | Gamlem, Cornelia</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Wherever there is people, there will inevitably be conflict, because all people are different. Properly handled, conflict can spark creative solutions to problems, foster innovative thinking, and...</p></div> Business Book Summaries: Communication HBR Guide to Building Your Business Case http://www.bizsum.com/summaries/hbr-guide-building-your-business-case <div>Author: Sheen,, Raymond | Gallo, Amy</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Presenting a business case successfully is key to showcasing an important idea. Whatever the idea, it needs to be pitched with thoughtfulness, talent, and persuasion. In&nbsp;<strong>HBR Guide to...</strong></p></div> Business Book Summaries: Communication Presentation Advantage http://www.bizsum.com/summaries/presentation-advantage <div>Author: Kogon, Kory | England, Dr. Breck | Schmidt, Julie</div> <div>Publisher: BenBella Books, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph"><strong>Presentation Advantage&nbsp;</strong>by Kory Kogon, Dr. Breck England, and Julie Schmidt provides individuals with detailed, practical guidelines for creating successful presentations....</p></div> Business Book Summaries: Communication Getting (More of) What You Want http://www.bizsum.com/summaries/getting-more-what-you-want <div>Author: Neale, Margaret A. | Lys, Thomas Z.</div> <div>Publisher: Basic Books</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Negotiation can be intimidating, particularly when it is viewed as a conflict with clear winners and losers. With proper planning and discipline, though, negotiating can be a problem-solving tool...</p></div> Business Book Summaries: Communication Your Own Terms http://www.bizsum.com/summaries/your-own-terms <div>Author: Davidds, Yasmin | Bidou, Ann</div> <div>Publisher: AMACOM</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">For women, negotiations of all types are fraught with myths and misinformation, much of it encouraging them to adjust their styles to be more like men. In&nbsp;<strong>Your Own Terms</strong>,...</p></div> Business Book Summaries: Communication The Oracle Way to Consulting http://www.bizsum.com/summaries/oracle-way-consulting <div>Author: Miller, Kim</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/customer-focus">Customer Focus</a></div> <div>&nbsp;</div> <div><p><strong>The Oracle Way to Consulting</strong> by Kim Miller provides insight into what makes Oracle’s consultants some of the most respected consultants in the industry. Professionalism, managing client behaviors,...</p></div> Business Book Summaries: Communication Strategic Internal Communication http://www.bizsum.com/summaries/strategic-internal-communication <div>Author: Cowan, David</div> <div>Publisher: Kogan Page Limited</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">As David Cowan explains in his book&nbsp;<strong>Strategic Internal Communication</strong>, good public relations (PR) departments can no longer control every company communication. In today's...</p></div> Business Book Summaries: Communication Getting to Yes with Yourself http://www.bizsum.com/summaries/getting-yes-yourself <div>Author: Ury, William</div> <div>Publisher: HarperCollins Publishers</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Individuals negotiate every day—with their spouses, their children, their coworkers, their clients, and others. All too often, people view negotiations as situations in which one party wins and the other loses. William...</p></div> Business Book Summaries: Communication 7L: The Seven Levels of Communication http://www.bizsum.com/summaries/7l-seven-levels-communication <div>Author: Maher, Michael J.</div> <div>Publisher: BenBella Books, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>7L: The Seven Levels of Communication</strong>, Michael J. Maher describes how positive business and personal relationships can influence sales. To illustrate his ideas, Maher tells the story of Rick Masters...</p></div> Business Book Summaries: Communication Broadcasting Happiness http://www.bizsum.com/summaries/broadcasting-happiness <div>Author: Gielan, Michelle</div> <div>Publisher: BenBella Books, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>A positive broadcaster is someone who focuses on the positive in order to motivate others and produce results. In <strong>Broadcasting Happiness</strong>, Michelle Gielan challenges readers to develop more positive...</p></div> Business Book Summaries: Communication Adversaries into Allies http://www.bizsum.com/summaries/adversaries-allies <div>Author: Burg, Bob</div> <div>Publisher: Portfolio/Penguin</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Adversaries into Allies</strong>, Bob Burg coaches people on controlling their emotional reactions and using carefully thought out responses to become Ultimate Influencers. Burg’s vision of an influencer is...</p></div> Business Book Summaries: Communication Ego vs. EQ http://www.bizsum.com/summaries/ego-vs-eq <div>Author: Shirkani, Jen</div> <div>Publisher: Bibliomotion, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Ego vs. EQ</strong>, Jen Shirkani demonstrates that leaders with high emotional intelligence (EQ) display situational awareness and emotional connectedness, which are two vital skills for building employee...</p></div> Business Book Summaries: Communication Got Your Attention? http://www.bizsum.com/summaries/got-your-attention <div>Author: Horn, Sam</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Contemporary culture is more impatient, distracted, and disconnected than ever before. In <strong>Got Your Attention?</strong>, Sam Horn demonstrates how to earn the attention and trust of coworkers, decision makers,...</p></div> Business Book Summaries: Communication On Message http://www.bizsum.com/summaries/message <div>Author: Theobald, Theo</div> <div>Publisher: Kogan Page Limited</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p>In <strong>On Message</strong>, Theo Theobald outlines a new strategy for communicating online. As more people rely on the Internet for news and information, communicators can reach larger, more diverse, and more...</p></div> Business Book Summaries: Communication HBR Guide to Negotiating http://www.bizsum.com/summaries/hbr-guide-negotiating <div>Author: Weiss, Jeff</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Professionals constantly find themselves in situations requiring negotiation, but only those who are the most prepared and the most creative achieve the outcomes they desire. In <strong>HBR Guide to Negotiating...</strong></p></div> Business Book Summaries: Communication The Like Switch http://www.bizsum.com/summaries/switch <div>Author: Schafer, Jack | Karlins, Marvin</div> <div>Publisher: Simon & Schuster, Inc.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The Like Switch</strong>, former FBI Special Agent Jack Schafer and author Marvin Karlins offer proven techniques for reading people, developing mutually beneficial friendships, and influencing how people...</p></div> Business Book Summaries: Communication Conversational Intelligence http://www.bizsum.com/summaries/conversational-intelligence <div>Author: Glaser, Judith E.</div> <div>Publisher: Bibliomotion, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Today's business world demands open conversation and communication in order to achieve organizational harmony and success. In&nbsp;<strong>Conversational Intelligence</strong>, Judith E. Glaser...</p></div> Business Book Summaries: Communication The Social Leader http://www.bizsum.com/summaries/social-leader <div>Author: Guglielmo, Frank | Palsule, Sudhanshu</div> <div>Publisher: Bibliomotion, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">Communication changed dramatically with the birth of the Internet, an event that marked the beginning of the Social Age and created a dividing line between those who grew up before and after that...</p></div> Business Book Summaries: Communication The Discomfort Zone http://www.bizsum.com/summaries/discomfort-zone <div>Author: Reynolds, Marcia</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">In&nbsp;<strong>The Discomfort Zone</strong>, Marcia Reynolds discusses how to manage a difficult conversation in order to achieve a desired outcome. She identifies the&nbsp;<em>Discomfort Zone...</em></p></div> Business Book Summaries: Communication No One Understands You and What to Do About It http://www.bizsum.com/summaries/no-one-understands-you-and-what-do-about-it <div>Author: Halvorson, Heidi Grant</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Individuals are often misunderstood by others, despite what they consider to be their best efforts to communicate clearly. This disconnect can create many issues, both in the business world and in an individual’s...</p></div> Business Book Summaries: Communication Play the Part http://www.bizsum.com/summaries/play-part <div>Author: Barnett, Gina</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Play the Part</strong>, former actor Gina Barnett provides insight into methods used by actors to improve their overall stage presence that can be used by businesspeople to improve their communication and...</p></div> Business Book Summaries: Communication Communicate to Influence http://www.bizsum.com/summaries/communicate-influence <div>Author: Decker, Ben | Decker, Kelly</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Leaders with authority get things done, but the ability to engage and inspire others is the hallmark of true leadership. In <strong>Communicate to Influence</strong>, Ben and Kelly Decker explain how every...</p></div> Business Book Summaries: Communication Pitch Perfect http://www.bizsum.com/summaries/pitch-perfect <div>Author: McGowan, Bill | Bowman, Alisa</div> <div>Publisher: HarperCollins Publishers</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Verbal communication is one of the most important skills in a person’s work life. The words people choose to use in a situation, the tone of voice they adopt, their ability to express themselves concisely, and the...</p></div> Business Book Summaries: Communication A Winner’s Guide to Negotiating http://www.bizsum.com/summaries/winners-guide-negotiating <div>Author: Fletcher, Molly</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>A great negotiator does five things well: sets the stage, finds common ground, asks with confidence, embraces the pause, and knows when to leave. By mastering these steps, any individual can negotiate anything in...</p></div> Business Book Summaries: Communication How to Deal with Difficult People http://www.bizsum.com/summaries/how-deal-difficult-people <div>Author: Hasson, Gill</div> <div>Publisher: John Wiley & Sons, Ltd.</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>As social beings, people enjoy being with others who are likeable and easy to get along with. Happiness and positivity depend on the relationships people have with others. Unfortunately, some people strive to be...</p></div> Business Book Summaries: Communication HBR Guide to Office Politics http://www.bizsum.com/summaries/hbr-guide-office-politics <div>Author: Dillon, Karen</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Every office is political, and every worker must engage in office politics. Instead of getting involved in gossip and backstabbing, workers can choose to be constructive. Workers who stay out of the fray completely...</p></div> Business Book Summaries: Communication The Power of Noticing http://www.bizsum.com/summaries/power-noticing <div>Author: Bazerman, Max H.</div> <div>Publisher: Simon & Schuster, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Major national calamities, economic crises, loss of lives, and bad business decisions often have one thing in common: the inability or predisposed disinclination to notice important key factors that put lives,...</p></div> Business Book Summaries: Communication Your Perfect Presentation http://www.bizsum.com/summaries/your-perfect-presentation <div>Author: Hoogterp, Bill</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Your Perfect Presentation</strong>, Bill Hoogterp conveys many important principles of public speaking, such as the importance of telling stories, the unique value of obtaining constant feedback, and the...</p></div> Business Book Summaries: Communication The Naked Corporation http://www.bizsum.com/summaries/naked-corporation <div>Author: Tapscott, Don | Ticoll, David</div> <div>Publisher: Free Press</div> <div>Published Date: 2003</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>The Naked Corporation</strong>, authors Don Tapscott and David Ticoll provide a unique look at how transparency has become the new global business norm. This move toward a more open approach is not entirely...</p></div> Business Book Summaries: Communication 20 Minute Manager: Giving Effective Feedback http://www.bizsum.com/summaries/20-minute-manager-giving-effective-feedback <div>Author: Review Press, Harvard Business</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership-development">Leadership Development</a></div> <div>&nbsp;</div> <div><p>Many managers avoid delivering feedback to others because they find it to be awkward and difficult to do well. <strong>Giving Effective Feedback </strong>demonstrates that not only is feedback essential to an...</p></div> Business Book Summaries: Communication Brief http://www.bizsum.com/summaries/brief <div>Author: McCormack, Joseph</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>The more people become inundated with messages and new mediums for relaying them, the more distracted they become. As a result, most people will tune out anyone who adds too much information, interruption, time, or...</p></div> Business Book Summaries: Communication Conversational Capacity http://www.bizsum.com/summaries/conversational-capacity <div>Author: Weber, Craig</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Some teams are good at handling routine problems, but fall apart when faced with difficult situations, while other teams can succeed when dealing with the stickiest problems. The differentiating factor is the amount of...</p></div> Business Book Summaries: Communication The Truth Doesn’t Have to Hurt http://www.bizsum.com/summaries/truth-doesn%E2%80%99t-have-hurt <div>Author: Bright, Deb</div> <div>Publisher: AMACOM</div> <div>Published Date: 2015</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>The giving and receiving of criticism is one of the top ten stressors in the workplace. Most people admit that they do not have the skills to receive criticism well and also struggle with how to criticize others. To...</p></div> Business Book Summaries: Communication How to Say Anything to Anyone http://www.bizsum.com/summaries/how-say-anything-anyone <div>Author: Harley, Shari</div> <div>Publisher: Greenleaf Book Group Press</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>How to Say Anything to Anyone</strong>, Shari Harley makes the case that candor is missing in the workplace. By being more candid, businesspeople can create effective and open business relationships. She...</p></div> Business Book Summaries: Communication Crisis, Issues and Reputation Management http://www.bizsum.com/summaries/crisis-issues-and-reputation-management <div>Author: Griffin, Andrew</div> <div>Publisher: Kogan Page Limited</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Situations that are fraught with risk might turn into crises that inflict damage to corporate and individual reputations. Crises are rarely predictable, and not all issues can be prevented from becoming crises....</p></div> Business Book Summaries: Communication Transform http://www.bizsum.com/summaries/transform <div>Author: Morace, Christopher | Gaviser Leslie, Sara</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>Innovation in technology is advancing at a pace that has never been seen before. The business world must keep up with this pace of innovation in order to remain competitive. Start-ups may actually have the advantage...</p></div> Business Book Summaries: Communication Power Cues http://www.bizsum.com/summaries/power-cues <div>Author: Morgan, Nick</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Most communication takes place at the unconscious level, as people express themselves nonverbally through their facial expressions, vocal tones, and body language, which can be even more revealing than the words they...</p></div> Business Book Summaries: Communication Painless Presentations http://www.bizsum.com/summaries/painless-presentations <div>Author: Laskowski, Lenny</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Lenny Laskowski has spent 35 years as a professional speaker and public speaking instructor. He has discovered that standing in front of an audience is one of the hardest things for most people to do. To help everyone...</p></div> Business Book Summaries: Communication Resolving Conflicts at Work http://www.bizsum.com/summaries/resolving-conflicts-work <div>Author: Cloke, Kenneth | Goldsmith, Joan</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Resolving Conflicts at Work</strong>, Kenneth Cloke and Joan Goldsmith help readers understand the underlying causes of conflict and how to approach it in new ways. Conflicts at work arise because companies...</p></div> Business Book Summaries: Communication Speaker Leader Champion http://www.bizsum.com/summaries/speaker-leader-champion <div>Author: Donovan, Jeremey | Avery, Ryan</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Research shows that effective public speaking contributes significantly to professional and personal success. Those with strong speaking skills have an edge in an increasingly competitive workplace. In <strong>Speaker...</strong></p></div> Business Book Summaries: Communication The Power of Visual Storytelling http://www.bizsum.com/summaries/power-visual-storytelling <div>Author: Walter, Ekaterina | Gioglio, Jessica</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>One of the oldest forms of communication is the art of storytelling. The spoken word and pictures were even a means by which cultures preserved the story of their history. Later, the written word was introduced, but a...</p></div> Business Book Summaries: Communication Humanize http://www.bizsum.com/summaries/humanize <div>Author: Notter, Jamie | Grant, Maddie</div> <div>Publisher: Que Publishing</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p><strong>Humanize </strong>is a guide to restructuring organizations based on the principles of social media. Authors Jamie Notter and Maddie Grant provide recommendations for overcoming hierarchical structures,...</p></div> Business Book Summaries: Communication Influence http://www.bizsum.com/summaries/influence <div>Author: Cialdini, Robert B.</div> <div>Publisher: HarperCollins Publishers, Inc.</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Influence</strong>, Robert B. Cialdini combines experimental research with real world immersion studies in different professions and situations over three years to analyze the power of influence. Although...</p></div> Business Book Summaries: Communication Breakthrough Communication http://www.bizsum.com/summaries/breakthrough-communication <div>Author: Monarth, Harrison</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>People engaged in business, education, politics, government, and the non-profit sector all need to inspire people to act in certain ways. <strong>Breakthrough Communication</strong> by Harrison Monarth is a four-step...</p></div> Business Book Summaries: Communication The Chocolate Conversation http://www.bizsum.com/summaries/chocolate-conversation <div>Author: Fass, Rose</div> <div>Publisher: Bibliomotion, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In <strong>The Chocolate Conversation</strong>, Rose Fass analyzes the causes of miscommunication and demonstrates how leaders can be effective and transform their companies through skillful conversations. The metaphor...</p></div> Business Book Summaries: Communication The Art of Conversation http://www.bizsum.com/summaries/art-conversation <div>Author: Apps, Judy</div> <div>Publisher: Capstone</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Conversation allows people to build relationships and connections with each other, solve problems, and discuss their hopes and fears. It is supposed to be something that comes natural to people—after all, humans are by...</p></div> Business Book Summaries: Communication The (Honest) Truth About Dishonesty http://www.bizsum.com/summaries/honest-truth-about-dishonesty <div>Author: Ariely, Dan</div> <div>Publisher: HarperCollins Publishers</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The (Honest) Truth About Dishonesty</strong>, Dan Ariely discusses the practice of devising, employing, analyzing, and examining the use of dishonesty and cheating in business. The book offers a broad...</p></div> Business Book Summaries: Communication The Leader’s Guide to Speaking with Presence http://www.bizsum.com/summaries/leader%E2%80%99s-guide-speaking-presence <div>Author: Baldoni, John</div> <div>Publisher: AMACOM</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In order for leaders to gain the enthusiastic support of their organizations, they must first be able to convey meaningful messages with authoritative presences. In <strong>The Leader’s Guide to Speaking with Presence...</strong></p></div> Business Book Summaries: Communication Telling the Story http://www.bizsum.com/summaries/telling-story <div>Author: Mead, Geoff</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Those who can tell stories can change the way their listeners view the world. In the process, they can also change the way they view the world. In <strong>Telling the Story</strong>, Geoff Mead defines narrative...</p></div> Business Book Summaries: Communication Advanced Presentations by Design http://www.bizsum.com/summaries/advanced-presentations-design <div>Author: Abela, Andrew</div> <div>Publisher: Pfeiffer</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Thinking, researching, planning, and doing—all the hard work of putting together a presentation is worth nothing if an audience is not convinced to act. Unfortunately, in this age when success depends so greatly on the...</p></div> Business Book Summaries: Communication Supercommunicator http://www.bizsum.com/summaries/supercommunicator <div>Author: Pietrucha, Frank J.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Across all sectors, good ideas are overlooked, projects lose funding, and policy decisions are distorted because of poor communication. This is particularly true for specialists, such as engineers, scientists,...</p></div> Business Book Summaries: Communication How to Win Friends & Influence People http://www.bizsum.com/summaries/how-win-friends-influence-people <div>Author: Carnegie, Dale</div> <div>Publisher: Pocket Books</div> <div>Published Date: 1981</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Dale Carnegie’s <strong>How to Win Friends & Influence People</strong> is the premier business how-to book. Its title is an apt description of the subject matter—interpersonal relationships. This revised edition...</p></div> Business Book Summaries: Communication Find Out Anything From Anyone, Anytime http://www.bizsum.com/summaries/find-out-anything-anyone-anytime <div>Author: Pyle, James | Karinch, Maryann</div> <div>Publisher: Career Press</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>As James Pyle and Maryann Karinch explain in <strong>Find Out Anything From Anyone, Anytime</strong>, the ability to ask good questions results in more complete answers received in a faster manner. Having good...</p></div> Business Book Summaries: Communication 20 Minute Manager: Presentations http://www.bizsum.com/summaries/20-minute-manager-presentations <div>Author: Harvard Business Review Editors</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>The art of the great presentation is an elusive pursuit. Harvard Business Review wants to change this reality. In <strong>Presentations</strong>, an installment of their 20<strong>-Minute Manager</strong> series, the...</p></div> Business Book Summaries: Communication HBR Guide to Persuasive Presentations http://www.bizsum.com/summaries/hbr-guide-persuasive-presentations <div>Author: Duarte, Nancy</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>With technologies that facilitate instant communication, most people have become accustomed to rapidly drafting emails and text messages and then moving on to their next task. Presentations, however, are different. It...</p></div> Business Book Summaries: Communication HBR’s 10 Must Reads On Communication http://www.bizsum.com/summaries/hbr%E2%80%99s-10-must-reads-communication <div>Author: Harvard Business Review Editors</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Communication has always been important, but in today’s globalized, diverse marketplace, the price tag on poor communication has skyrocketed. Managers, executives, and employees who learn the art of great communication...</p></div> Business Book Summaries: Communication Network Advantage http://www.bizsum.com/summaries/network-advantage <div>Author: Greve, Henrich | Rowley, Tim | Shipilov, Andrew</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Some firms have no strategy to form or grow their alliances and partnerships. Others are simply unsure as to what strategy is best. In <strong>Network Advantage</strong>, management experts Henrich Greve, Tim Rowley,...</p></div> Business Book Summaries: Communication Comebacks at Work http://www.bizsum.com/summaries/comebacks-work <div>Author: Reardon, Kathleen K. | Noblet, Christopher T.</div> <div>Publisher: HarperBusiness</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Comebacks at Work</strong>, management professor and consultant Dr. Kathleen Reardon suggests that it is critical to know what to say and how to respond to colleagues under pressure and in uncomfortable...</p></div> Business Book Summaries: Communication Negotiating Success http://www.bizsum.com/summaries/negotiating-success <div>Author: Hornickel, Jim</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Negotiations occur in every aspect of our lives. Often people view negotiations as win-lose situations. However, it does not have to be that way. In <strong>Negotiating Success</strong>, Jim Hornickel suggests that “...</p></div> Business Book Summaries: Communication Powerful Phrases for Successful Interviews http://www.bizsum.com/summaries/powerful-phrases-successful-interviews <div>Author: Beshara, Tony</div> <div>Publisher: AMACOM</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>When it comes to job hunting, interviewing well can make the difference between success and failure. Even with the best qualifications, a bad interview can nix a job opportunity in a matter of minutes. Tony Beshara...</p></div> Business Book Summaries: Communication Leading with Questions http://www.bizsum.com/summaries/leading-questions <div>Author: Marquardt, Micheal J.</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In <strong>Leading with Questions</strong>, Michael J. Marquardt shows how and why leaders need to resist the temptation to tell instead of ask—especially in a culture that demands a quick fix for every problem. In...</p></div> Business Book Summaries: Communication Maximum Influence http://www.bizsum.com/summaries/maximum-influence <div>Author: Mortensen, Kurt W.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Research suggests that 85 percent of a person’s success in business can be attributed to his or her ability to persuade and influence others. Although many people rely on three or four persuasive techniques, many more...</p></div> Business Book Summaries: Communication Negotiation http://www.bizsum.com/summaries/negotiation <div>Author: Tracy, Brian</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Negotiating is a part of everyday life and impacts both business and personal interactions. Being a good negotiator can be a key determinant of a person’s overall success in life. The good news is that anyone can learn...</p></div> Business Book Summaries: Communication Emotional Intelligence for Project Managers http://www.bizsum.com/summaries/emotional-intelligence-project-managers <div>Author: Mersino, Anthony</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Project managers require more than knowledge to succeed at their tasks. Strong interpersonal skills and the ability to recognize emotional cues are now essential tools for team leadership. In <strong>Emotional...</strong></p></div> Business Book Summaries: Communication As We Speak http://www.bizsum.com/summaries/we-speak <div>Author: Meyers, Peter | Nix, Shann</div> <div>Publisher: Atria Paperback, a division of Simon & Schuster, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p><strong>As We Speak</strong> provides the tools and techniques that will help speakers improve their communications with others, whether it be at a meeting, a large presentation, or in one-on-one interactions. By...</p></div> Business Book Summaries: Communication Emote http://www.bizsum.com/summaries/emote <div>Author: Gopal Jhingran, Vikas</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Most professionals do not understand public speaking at a fundamental level. Instead of trying to engage listeners with their messages through real human emotion, they opt for an overly prescriptive approach. In...</p></div> Business Book Summaries: Communication I Hear You http://www.bizsum.com/summaries/i-hear-you <div>Author: Ebenstein, Donny</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>I Hear You</strong>, Donny Ebenstein presents a blueprint for business professionals that outlines how they can learn how to communicate in a kind and constructive manner that helps to get things done. By...</p></div> Business Book Summaries: Communication Killer Presentations with Your iPad http://www.bizsum.com/summaries/killer-presentations-your-ipad <div>Author: Anthony, Ray | LeVitus, Bob</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>The arrival of the iPad and its many apps has opened the doors to new ways of delivering presentations and winning business. In <strong>Killer Presentations with Your iPad</strong>, Ray Anthony and Bob LeVitus...</p></div> Business Book Summaries: Communication The Art of Negotiation http://www.bizsum.com/summaries/art-negotiation <div>Author: Wheeler, Michael</div> <div>Publisher: Simon & Schuster, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>According to Harvard Business Professor Michael Wheeler, the two approaches to negotiation that have prevailed over the years—the “win-win” method and the hard-bargaining style—are one-size-fits-all strategies that do...</p></div> Business Book Summaries: Communication How to Talk to Absolutely Anyone http://www.bizsum.com/summaries/how-talk-absolutely-anyone <div>Author: Rhodes, Mark</div> <div>Publisher: Capstone Publishing Ltd.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Effective communication skills are essential in every aspect of life. When done well, communication can lead people to the mutual understanding that is needed to make progress. Unfortunately, many people feel that they...</p></div> Business Book Summaries: Communication Sidetracked http://www.bizsum.com/summaries/sidetracked <div>Author: Gino, Francesca</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Sidetracked</strong>, Francesca Gino diligently explains how imperceptible outside forces can affect peoples’s decisions in a major way. These forces fall into three main categories: forces from within,...</p></div> Business Book Summaries: Communication The Social Employee http://www.bizsum.com/summaries/social-employee <div>Author: Burgess, Cheryl | Burgess, Mark</div> <div>Publisher: The McGraw-Hill Companies, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>In <strong>The Social Employee</strong>, Cheryl and Mark Burgess argue that business today is increasingly social, and that its primary driver is the “social employee.” Social media has forever changed how humans...</p></div> Business Book Summaries: Communication Humble Inquiry http://www.bizsum.com/summaries/humble-inquiry <div>Author: Schein, Edgar H.</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>By learning to ask better questions, leaders can build positive, trusting relationships that lead to more open communication and strengthen organizations. In <strong>Humble Inquiry</strong>, Edgar H. Schein shares...</p></div> Business Book Summaries: Communication Mastering Presentations http://www.bizsum.com/summaries/mastering-presentations <div>Author: Staneart, Doug</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>The ability to deliver a powerful presentation can make or break a career. Speakers who present with confidence and ease can advance beyond their wildest dreams, while those who fall short often miss out on important...</p></div> Business Book Summaries: Communication The 3rd Alternative http://www.bizsum.com/summaries/3rd-alternative <div>Author: Covey, Stephen R.</div> <div>Publisher: Free Press</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The 3rd Alternative</strong>, Stephen R. Covey introduces a new way to resolve professional and personal conflicts and create innovative solutions. His approach avoids compromise, which involves at least...</p></div> Business Book Summaries: Communication The Trust Edge http://www.bizsum.com/summaries/trust-edge <div>Author: Horsager, David</div> <div>Publisher: Free Press</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Success rarely comes to a business unless trust is also present. Trust is essentially the most valued currency in today’s market. Without it, companies will lose sales as consumers will not want to do business with...</p></div> Business Book Summaries: Communication Master Presenter http://www.bizsum.com/summaries/master-presenter <div>Author: Zielinski, David (editor)</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p><strong>Master Presenter </strong>provides tips, tools, and information for making effective and captivating presentations. With insight and wisdom from real-world professionals, the book is teeming with easy-to-follow...</p></div> Business Book Summaries: Communication How to Change Minds http://www.bizsum.com/summaries/how-change-minds <div>Author: Jolles, Rob</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>How to Change Minds</strong>, Rob Jolles presents a repeatable, predictable process for changing other peoples’ minds. He also shows how to draw the boundaries between influence and manipulation. He teaches...</p></div> Business Book Summaries: Communication The Body Language of Liars http://www.bizsum.com/summaries/body-language-liars <div>Author: Glass, Lillian</div> <div>Publisher: The Career Press, Inc.</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Lies and deception abound in daily life. Whether it involves a simple white lie meant to explain tardiness, or a full-blown lie that destroys families and relationships, no one is exempt. In <strong>The Body Language...</strong></p></div> Business Book Summaries: Communication Speaking Up http://www.bizsum.com/summaries/speaking <div>Author: Gilbert, Frederick</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Speaking Up</strong>, Frederick Gilbert explains the importance of effective executive level presentations. Ineffective presentations produce undesirable results ranging from being ignored by the executive...</p></div> Business Book Summaries: Communication Breaking Out http://www.bizsum.com/summaries/breaking-out <div>Author: Butman, John</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>A “sudden appearance” on the cultural scene is never really sudden. Idea entrepreneurs have typically spent years accumulating information on personal fascinations that they wish to eventually share with the world....</p></div> Business Book Summaries: Communication HBR Guide to Better Business Writing http://www.bizsum.com/summaries/hbr-guide-better-business-writing <div>Author: Garner, Bryan A.</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Bryan A. Garner says all it takes is a few words to make a good impression, or a bad one. In the <strong>HBR Guide to Better Business Writing</strong>, he provides writing methods to improve business writers’...</p></div> Business Book Summaries: Communication The Heart of Change http://www.bizsum.com/summaries/heart-change <div>Author: Kotter, John P. | Cohen, Dan S.</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2002</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>The heart of change is emotion. In <strong>The Heart of Change</strong>, John P. Kotter and Dan S. Cohen discuss how changing people’s behavior is not about providing analysis with the objective of impacting their...</p></div> Business Book Summaries: Communication Keeping Up with the Quants http://www.bizsum.com/summaries/keeping-quants <div>Author: Davenport, Thomas H. | Kim, Jinho</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/major-works">Major Works</a></div> <div>&nbsp;</div> <div><p>In <strong>Keeping Up with the Quants</strong>, Thomas H. Davenport and Jinho Kim address the rapidly expanding use and analysis of data by businesses. After making a case for why everyone needs at least a basic...</p></div> Business Book Summaries: Communication Own the Room http://www.bizsum.com/summaries/own-room-0 <div>Author: Su, Jen | Maignan Wilkins, Muriel</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>What is required to be an effective leader generally changes over time. Individuals who are progressing in their careers may find or be told that the leadership style they are using is not serving them well. They may...</p></div> Business Book Summaries: Communication Talk, Inc. http://www.bizsum.com/summaries/talk-inc <div>Author: Groysberg, Boris | Slind, Michael</div> <div>Publisher: Harvard Business School Publishing Corporation</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Talk, Inc.</strong>, Boris Groysberg and Michael Slind show how companies are using a more intimate, interactive, and inclusive form of corporate communications to drive their businesses forward. They...</p></div> Business Book Summaries: Communication Make It All About Them http://www.bizsum.com/summaries/make-it-all-about-them <div>Author: Keller, Nadine</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p>Sales presentations have traditionally focused on the product and the presenting company. In <strong>Make It All About Them</strong>, Nadine Keller bluntly states that this approach is not only boring, but it is a...</p></div> Business Book Summaries: Communication Hooked http://www.bizsum.com/summaries/hooked <div>Author: Dolan, Gabrielle | Naidu, Yamini</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>A leader’s level of influence is determined by their ability to engage and inspire others into action. Unfortunately, most leaders do not know how to engage others. They do not realize that by purposefully sharing...</p></div> Business Book Summaries: Communication Powerful Phrases for Dealing with Difficult People http://www.bizsum.com/summaries/powerful-phrases-dealing-difficult-people <div>Author: Evenson, Renée</div> <div>Publisher: AMACOM</div> <div>Published Date: 2014</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>As opportunities for doing business become more global and interconnected in nature, the work force is becoming more diverse. People from different cultures process information in different ways. These differences may...</p></div> Business Book Summaries: Communication How to Succeed with People http://www.bizsum.com/summaries/how-succeed-people <div>Author: McGee, Paul</div> <div>Publisher: Capstone Publishing Ltd.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Thriving business and personal relationships depend on successful interactions with others. In <strong>How to Succeed with People</strong>, Paul McGee shows readers how to relate more productively to other individuals...</p></div> Business Book Summaries: Communication It’s the Way You Say It http://www.bizsum.com/summaries/it%E2%80%99s-way-you-say-it <div>Author: Fleming, Carol A.</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>It’s the Way You Say It</strong>, Dr. Carol A. Fleming addresses the most common issues people face when it comes to their speaking abilities. This is not a book about medical issues, but rather the bad...</p></div> Business Book Summaries: Communication World Class Communication http://www.bizsum.com/summaries/world-class-communication <div>Author: Scudder, Virgil | Scudder, Ken</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>As Virgil and Ken Scudder explain in <strong>World Class Communication</strong>, sound communication skills are essential, more so than ever, because both successes and blunders can live in perpetuity on the Internet....</p></div> Business Book Summaries: Communication Snowball Effect http://www.bizsum.com/summaries/snowball-effect <div>Author: Bounds, Andy</div> <div>Publisher: Capstone Publishing Ltd.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/productivity">Productivity</a></div> <div>&nbsp;</div> <div><p>In <strong>The Snowball Effect</strong>, Andy Bounds describes how important it is to create successful communications that lead to significant time savings, increased productivity, and strengthened relationships. In...</p></div> Business Book Summaries: Communication Say Anything to Anyone, Anywhere http://www.bizsum.com/summaries/say-anything-anyone-anywhere <div>Author: Cotton, Gayle</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/diversity">Diversity</a>, <a href="http://www.bizsum.com/summaries/category/global-business">Global Business</a></div> <div>&nbsp;</div> <div><p>In <strong>Say Anything to Anyone, Anywhere</strong>, Gayle Cotton provides a valuable guide to cross-cultural communication. In today’s global marketplace, the ability to properly communicate and do business with...</p></div> Business Book Summaries: Communication Work with Me http://www.bizsum.com/summaries/work-me <div>Author: Annis, Barbara | Gray, John</div> <div>Publisher: Palgrave Macmillan</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/diversity">Diversity</a></div> <div>&nbsp;</div> <div><p>Each day, men and women face challenges when working with one another. False assumptions cause breakdowns in communication and affect both sexes’ ability to find success. In <strong>Work with Me</strong>, Barbara Annis...</p></div> Business Book Summaries: Communication Networking is Dead http://www.bizsum.com/summaries/networking-dead <div>Author: Wilson, Melissa G. | Mohl, Larry</div> <div>Publisher: BenBella Books, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In today’s world of social networking, professional networking has become less effective. Many people focus on growing as large a network as possible, rather than cultivating a smaller number of high quality business...</p></div> Business Book Summaries: Communication The Truth about Lies in the Workplace http://www.bizsum.com/summaries/truth-about-lies-workplace <div>Author: Goman, Carol Kinsey</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>A liar in the workplace is something that is far too common in today’s society. In a study completed by Carol Kinsey Goman, it was found that over 50 percent of employees feel they are in an untrustworthy work...</p></div> Business Book Summaries: Communication How to Present http://www.bizsum.com/summaries/how-present <div>Author: Bowden, Michelle</div> <div>Publisher: John Wiley & Sons Australia, Ltd.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>How to Present</strong>, certified speaking professional Michelle Bowden demystifies the art of delivering a clear and compelling message to which the target audience responds positively. She breaks the...</p></div> Business Book Summaries: Communication The Art of Explanation http://www.bizsum.com/summaries/art-explanation <div>Author: LeFever, Lee</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Explaining things is such a universal part of communication that it can be easy to ignore. Being able to explain things simply is a skill that can help everyone—both at work and in their personal lives. In <strong>The...</strong></p></div> Business Book Summaries: Communication What to Say When Things Get Tough http://www.bizsum.com/summaries/what-say-when-things-get-tough <div>Author: Greenberger, Leonard S.</div> <div>Publisher: McGraw-Hill Education</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Communicating with people who are angry, worried, or suspicious requires different techniques than those used when talking to people who are not experiencing such emotions. People who are distraught think with the...</p></div> Business Book Summaries: Communication The Culture Secret http://www.bizsum.com/summaries/culture-secret <div>Author: Vik, David</div> <div>Publisher: Greenleaf Book Group Press</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>The Culture Secret</strong>, Dr. David Vik explains how the creation of a superior corporate culture will lead to tremendous gains in profitability, employee effectiveness and commitment, customer loyalty,...</p></div> Business Book Summaries: Communication Leading Culture Change in Global Organizations http://www.bizsum.com/summaries/leading-culture-change-global-organizations <div>Author: Denison, Daniel | Hooijberg, Robert | Lane, Nancy | Lief, Colleen</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/global-business">Global Business</a></div> <div>&nbsp;</div> <div><p><strong>Leading Culture Change in Global Organizations</strong>, written by management consultant Daniel Denison and his colleagues, focuses on how organizational leaders can use culture as a major lever in creating...</p></div> Business Book Summaries: Communication The Elephant in the Boardroom http://www.bizsum.com/summaries/elephant-boardroom <div>Author: Furnham, Adrian</div> <div>Publisher: Palgrave Macmillan</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Most business leaders get to the top because they have long records of accomplishment and success. But a significant number eventually derail, after wreaking havoc among employees and causing long-term damage to the...</p></div> Business Book Summaries: Communication Becoming a Conflict Competent Leader http://www.bizsum.com/summaries/becoming-conflict-competent-leader <div>Author: Runde, Craig E. | Flanagan, Tim A.</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Since the first publication of <strong>Becoming a Conflict Competent Leader</strong> in the fall of 2006, Craig E. Runde and Tim A. Flanagan have remained positive about conflict, believing that conflict brings...</p></div> Business Book Summaries: Communication Mastering Story, Community and Influence http://www.bizsum.com/summaries/mastering-story-community-and-influence <div>Author: Oatway, Jay</div> <div>Publisher: John Wiley & Sons, Ltd.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Mastering Story, Community and Influence</strong>, Jay Oatway educates readers on the fundamentals that foster the type of social connections, trust, and clout that are essential to becoming a “Socialeader...</p></div> Business Book Summaries: Communication EQ and Leadership in Asia http://www.bizsum.com/summaries/eq-and-leadership-asia <div>Author: Henry, Sebastien</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/global-business">Global Business</a></div> <div>&nbsp;</div> <div><p>Emotions play a strong role in everyday life, especially in the workplace. However, emotions in the work-place are often avoided, ignored, or mishandled to the detriment of both individual and organizational success....</p></div> Business Book Summaries: Communication Organizations Don’t Tweet, People Do http://www.bizsum.com/summaries/organizations-don%E2%80%99t-tweet-people-do <div>Author: Semple, Euan</div> <div>Publisher: John Wiley & Sons, Ltd.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>In <strong>Organizations Don’t Tweet, People Do</strong>, Euan Semple discusses how social media can actually improve the working lives of those in business and overall business outcomes by giving people a platform to...</p></div> Business Book Summaries: Communication Body Language http://www.bizsum.com/summaries/body-language <div>Author: Phipps, Robert</div> <div>Publisher: Capstone Publishing Ltd.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Body language goes much deeper than whether or not people fold their arms when they talk. Learning why people choose to stand or sit, how they interact with space, how long they maintain eye contact, and the verbal...</p></div> Business Book Summaries: Communication The Trustworthy Leader http://www.bizsum.com/summaries/trustworthy-leader <div>Author: Lyman, Amy</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>The <strong>Trustworthy Leader</strong> explores the role of trust in distinguishing great leaders. The author, Amy Lyman, is a co-founder of Great Place to Work® Institute, best known for producing an annual list of...</p></div> Business Book Summaries: Communication AMA Business Boot Camp http://www.bizsum.com/summaries/ama-business-boot-camp <div>Author: Reilly, Edward T.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>Managers may have all the right skills and talents to make them look strong on paper, but if they do not know how to interact well with others—by communicating with them regularly and earning their respect—they will...</p></div> Business Book Summaries: Communication Invisible Influence http://www.bizsum.com/summaries/invisible-influence <div>Author: Hogan, Kevin</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>There’s a lot more to selling—whether it’s oneself, a product, or a service—than most people would imagine, according to Kevin Hogan. Of course, there’s the message, but that is secondary to other factors, including...</p></div> Business Book Summaries: Communication The Business of Influence http://www.bizsum.com/summaries/business-influence <div>Author: Sheldrake, Philip</div> <div>Publisher: John Wiley & Sons, Ltd.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p>When individuals think or do something they would not ordinarily think or do, they have been influenced. Although, the heart of any traditional Marketing and Public Relations (PR) effort is to influence an intended...</p></div> Business Book Summaries: Communication Persuasive Business Proposals http://www.bizsum.com/summaries/persuasive-business-proposals <div>Author: Sant, Tom</div> <div>Publisher: American Management Association</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Persuasive Business Proposals</strong>, Tom Sant explains how understanding the key features of a good business proposal will quickly increase sales. Business proposals are action-oriented documents that...</p></div> Business Book Summaries: Communication The Influence Game http://www.bizsum.com/summaries/influence-game <div>Author: Vance, Stephanie</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Lobbying and wielding influence over key decision makers are activities often associated, somewhat unflatteringly, with Washington, D.C. The reality is that lobbyists have influence and successfully sway lawmakers to...</p></div> Business Book Summaries: Communication The Pin Drop Principle http://www.bizsum.com/summaries/pin-drop-principle <div>Author: Lewis, David | Mills, G.Riley</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>The Pin Drop Principle</strong>, David Lewis and G. Riley Mills share their methods and principles for engaging in effective communication regardless of circumstances. The authors identify the five traits...</p></div> Business Book Summaries: Communication Conversations That Win the Complex Sale http://www.bizsum.com/summaries/conversations-win-complex-sale <div>Author: Peterson, Erik | Riesterer, Tim</div> <div>Publisher: The McGraw-Hill Companies, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p>In <strong>Conversations That Win the Complex Sale</strong>, Erik Peterson and Tim Riesterer explain how to improve sales performance through Power Messaging. Power Messaging is a tool that enables sales professionals...</p></div> Business Book Summaries: Communication The Pause Principle http://www.bizsum.com/summaries/pause-principle <div>Author: Cashman, Kevin</div> <div>Publisher: Berrett-Koehler Publications, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>Over a long and innovative career in business, Kevin Cashman has concluded that deep, ongoing, calm reflection—what he calls “pause”—is essential for success in both work and life. <strong>The Pause Principle</strong>...</p></div> Business Book Summaries: Communication Pushback http://www.bizsum.com/summaries/pushback <div>Author: Rezvani, Selena</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Negotiation is an accepted and fundamental part of the business world, yet women initiate negotiations four times less often than men. The result is that women receive less of what they want and deserve: promotion...</p></div> Business Book Summaries: Communication The Art of Speeches and Presentations http://www.bizsum.com/summaries/art-speeches-and-presentations <div>Author: Collins, Philip</div> <div>Publisher: John Wiley & Sons, Ltd.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>The Art of Speeches and Presentations</strong>, Philip Collins uses his own extensive personal experience as a speechwriter to outline what to do and what not to do when writing a speech. With a focus on the...</p></div> Business Book Summaries: Communication The Language of Success http://www.bizsum.com/summaries/language-success <div>Author: Sant, Tom</div> <div>Publisher: AMACOM</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Communicating effectively is a key skill in business, but one that many people lack. In <strong>The Language of Success</strong>, Tom Sant presents useful structures and tricks of the trade for writing successful...</p></div> Business Book Summaries: Communication Speaking as a Leader http://www.bizsum.com/summaries/speaking-leader <div>Author: Humphrey, Judith</div> <div>Publisher: John Wiley & Sons Canada, Ltd.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>John Wiley & Sons Canada, Ltd., 2012 In <strong>Speaking as a Leader</strong>, Judith Humphrey aims to help people become more effective leaders by learning to be more effective speakers and, just as important, to...</p></div> Business Book Summaries: Communication Strategic Sales Presentations http://www.bizsum.com/summaries/strategic-sales-presentations <div>Author: Malcolm, Jack</div> <div>Publisher: Booktrope</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/customer-focus">Customer Focus</a></div> <div>&nbsp;</div> <div><p>Creating and delivering strategic sales presentations is challenging because they are usually given to high-level executives and must fit into a company’s defined sales strategy. In <strong>Strategic Sales...</strong></p></div> Business Book Summaries: Communication The Voice of Success http://www.bizsum.com/summaries/voice-success <div>Author: Wilson, Joni</div> <div>Publisher: AMACOM</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Women’s voices are one of their most important professional tools, but many women have weak or poorly trained voices. Women are also at a physical disadvantage because their vocal apparatuses are smaller and less...</p></div> Business Book Summaries: Communication Real Influence http://www.bizsum.com/summaries/real-influence <div>Author: Goulston, Mark | Ullmen, John</div> <div>Publisher: AMACOM</div> <div>Published Date: 2013</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Real Influence</strong>, Mark Goulston and John Ullmen present an array of authentic techniques for influencing people. Rather than focus on manipulative tactics, Goulston and Ullmen encourage people to...</p></div> Business Book Summaries: Communication Elements of Influence http://www.bizsum.com/summaries/elements-influence <div>Author: Bacon, Terry R.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Elements of Influence</strong>, Terry R. Bacon presents his guide to learning how to influence people in an ethical manner. Based on 20 years of research, Bacon’s book not only explains the psychological...</p></div> Business Book Summaries: Communication Web Copy That Sells http://www.bizsum.com/summaries/web-copy-sells <div>Author: Veloso, Maria</div> <div>Publisher: AMACOM</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p></p><P>Direct marketing websites need effective copy to engage prospects and convert them to customers. In <STRONG>Web Copy That Sells</strong>, Maria Veloso boils more than 30 years of copywriting experience down to a...</p></div> Business Book Summaries: Communication Body Language in Business http://www.bizsum.com/summaries/body-language-business <div>Author: Furnham, Adrian | Petrova, Evgeniya</div> <div>Publisher: Palgrave Macmillan</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p></p><P><STRONG>Body Language in Business</strong> by Adrian Furnham and Evgeniya Petrova is about the signals people send and receive, the messages they transmit and decipher, and the statements they make about...</p></div> Business Book Summaries: Communication Well Said! http://www.bizsum.com/summaries/well-said <div>Author: Price, Darlene</div> <div>Publisher: AMACOM</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Effective presentation and communication skills can get people noticed, remembered, and promoted more quickly than any other skill set. <strong>Well Said!</strong> is a how-to guide to delivering targeted, memorable...</p></div> Business Book Summaries: Communication The 11 Laws of Likability http://www.bizsum.com/summaries/11-laws-likability <div>Author: Lederman, Michelle Tillis</div> <div>Publisher: AMACOM</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The 11 Laws of Likability</strong>, Michelle Tillis Lederman suggests that in order to be truly successful at networking, it is first important to tap into what is likable about every specific personality....</p></div> Business Book Summaries: Communication The Exceptional Presenter Goes Virtual http://www.bizsum.com/summaries/exceptional-presenter-goes-virtual <div>Author: Koegel, Timothy</div> <div>Publisher: Greenleaf Book Group Press</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Virtual presentations—videoconferences, webinars, and podcasts—are becoming increasingly popular and a greater element of everyday business communication. Improved technology has transformed virtual presentations into...</p></div> Business Book Summaries: Communication The One Minute Negotiator http://www.bizsum.com/summaries/one-minute-negotiator <div>Author: Hutson, Don | Lucas, George</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The One Minute Negotiator</strong>, Don Hutson and George Lucas show that most people avoid negotiating in both work and everyday life because conflict makes them uncomfortable, nervous, and...</p></div> Business Book Summaries: Communication Smart Trust http://www.bizsum.com/summaries/smart-trust <div>Author: Covey, Stephen M. R. | Link, Greg</div> <div>Publisher: Free Press</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In <strong>Smart Trust</strong>, trust experts Stephen M.R. Covey (author of the best-selling <em>The Speed of Trust</em>) and Greg Link examine how trust can be used to not only generate prosperity for businesses, but...</p></div> Business Book Summaries: Communication Dealing with the Tough Stuff http://www.bizsum.com/summaries/dealing-tough-stuff <div>Author: Hill, Darren | Hill, Alison | Richardson, Sean</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Dealing with the Tough Stuff</strong>, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...</p></div> Business Book Summaries: Communication Likeonomics http://www.bizsum.com/summaries/likeonomics <div>Author: Bhargava, Rohit</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Likeonomics</strong>, Rohit Bhargava asserts that the most trusted people and organizations always win. He offers the five principles of the TRUST formula of Likeonomics to solve what he calls the “modern...</p></div> Business Book Summaries: Communication Make Difficult People Disappear http://www.bizsum.com/summaries/make-difficult-people-disappear <div>Author: Wofford, Monica</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Make Difficult People Disappear</strong>, Monica Wofford presents her recipe for better workplace relationships through new insights into personality preferences. This requires an understanding of how...</p></div> Business Book Summaries: Communication The Titleless Leader http://www.bizsum.com/summaries/titleless-leader <div>Author: Russell, Nan S.</div> <div>Publisher: Career Press</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In <strong>The Titleless Leader</strong>, job-loss recovery expert Nan S. Russell asserts that how people work, communicate, collaborate, and manage responsibilities has changed. Knowing how to build influence and lead...</p></div> Business Book Summaries: Communication Dialogue Gap http://www.bizsum.com/summaries/dialogue-gap <div>Author: Nixon, Peter</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Dialogue Gap</strong>, Peter Nixon presents a common sense approach to one of the most pressing issues facing modern culture: the inability to carry on substantive and meaningful communications. Failure to...</p></div> Business Book Summaries: Communication Rebuilding Trust in the Workplace http://www.bizsum.com/summaries/rebuilding-trust-workplace <div>Author: Reina, Dennis | Reina, Michelle</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Feelings of isolation, disinterest, and loss of commitment at work are all signs that an employee may be experiencing broken trust. In <strong>Rebuilding Trust in the Workplace</strong>, Dennis and Michelle Reina guide...</p></div> Business Book Summaries: Communication Leading with Emotional Intelligence http://www.bizsum.com/summaries/leading-emotional-intelligence <div>Author: Nadler, Reldan S.</div> <div>Publisher: The McGraw-Hill Companies, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Leading with Emotional Intelligence</strong>, Reldan S. Nadler presents a handbook filled with real-life examples and step-by-step strategies to raise Emotional Intelligence and help leaders coach their...</p></div> Business Book Summaries: Communication The Secret Language of Influence http://www.bizsum.com/summaries/secret-language-influence <div>Author: Seidman, Dan</div> <div>Publisher: AMACOM</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The Secret Language of Influence</strong>, author Dan Seidman teaches salespeople how to listen, gain psychological insight, and influence others. Influence occurs at a level just below the buyer’s awareness...</p></div> Business Book Summaries: Communication The Essential Phone Interview Handbook http://www.bizsum.com/summaries/essential-phone-interview-handbook <div>Author: Bailo, Paul J.</div> <div>Publisher: Career Press</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>In today’s increasingly competitive job market, phone interviews have become a necessary step in the interviewing process. A phone interview is more than just a phone conversation with a potential employer; it is the...</p></div> Business Book Summaries: Communication The Power of Reputation http://www.bizsum.com/summaries/power-reputation <div>Author: Komisarjevsky, Chris</div> <div>Publisher: AMACOM</div> <div>Published Date: 2012</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The Power of Reputation</strong>, public relations leader Chris Komisarjevsky explains how to build and leverage character, communication, and trust. In every facet of life, a good reputation is among our...</p></div> Business Book Summaries: Communication Conflict 101 http://www.bizsum.com/summaries/conflict-101 <div>Author: Shearouse, Susan H.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Conflict 101</strong>, Susan H. Shearouse helps managers better understand workplace conflict and how to respond to it. In every workplace, it is inevitable that people will clash at some point, and what...</p></div> Business Book Summaries: Communication 10 Steps to Successful Virtual Presentations http://www.bizsum.com/summaries/10-steps-successful-virtual-presentations <div>Author: Turmel, Wayne</div> <div>Publisher: ASTD Press</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>The need for virtual presentations is growing. Seventy percent of managers in mid-sized to large companies have at least one team member who works remotely. However, over half of managers have not received any formal...</p></div> Business Book Summaries: Communication How to be a Presentation God http://www.bizsum.com/summaries/how-be-presentation-god <div>Author: Schwertly, Scott</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Presentations are a necessary element of business; in fact, there are over 30 million business presentations given on a daily basis. Still, presentations are considered one of the least productive areas of business and...</p></div> Business Book Summaries: Communication When the Headline is You http://www.bizsum.com/summaries/when-headline-you <div>Author: Ansell, Jeff | Leeson, Jeffrey</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p>In today’s fast-paced, highly competitive information age, journalists are under more pressure than ever to deliver compelling news stories. Likewise, newsmakers are under similar pressure to present their messages in...</p></div> Business Book Summaries: Communication The Blame Game http://www.bizsum.com/summaries/blame-game <div>Author: Dattner, Ben | Dahl, Darren</div> <div>Publisher: Free Press</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>The Blame Game</strong>, Ben Dattner examines the detrimental effects of focusing on the assignment of blame and credit. There is general acceptance that people should receive praise for good deeds, and they...</p></div> Business Book Summaries: Communication Stand and Deliver http://www.bizsum.com/summaries/stand-and-deliver <div>Author: Dale Carnegie Training</div> <div>Publisher: Touchstone</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Great public speakers possess confidence, charisma, and eloquence. These traits seem to radiate naturally. However, contrary to what many people believe, public speaking is not a gift. It is a skill that anyone can...</p></div> Business Book Summaries: Communication What Your Body Says (and how to master the message) http://www.bizsum.com/summaries/what-your-body-says-and-how-master-message <div>Author: Sayler, Sharon</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>What Your Body Says (and how to master the message)</strong>, Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...</p></div> Business Book Summaries: Communication The Science of Influence http://www.bizsum.com/summaries/science-influence <div>Author: Hogan, Kevin</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>In <strong>The Science of Influence</strong>, author Kevin Hogan provides detailed instruction on the topic of persuasion. He takes the latest findings in behavioral research, tests them under real-world conditions,...</p></div> Business Book Summaries: Communication Well Connected http://www.bizsum.com/summaries/well-connected <div>Author: Curtis, Gordon S. | Lewis, Greg</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In order to accomplish common goals, today’s businesspeople are required to form partnerships with both colleagues and competitors. According to Gordon Curtis, identifying and engaging the right people – those who...</p></div> Business Book Summaries: Communication Telling Ain't Training http://www.bizsum.com/summaries/telling-aint-training <div>Author: Stolovitch, Harold D. | Keeps, Erica J. | Rosenberg, Marc J.</div> <div>Publisher: ASTD Press</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p><strong>Telling Ain’t Training</strong> presents an in-depth look at workplace training, adult learners, and the most effective tools for conveying and absorbing knowledge. By switching the focus from the information...</p></div> Business Book Summaries: Communication Win at Work! http://www.bizsum.com/summaries/win-work <div>Author: Katz, Diane L.</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In <strong>Win at Work!</strong>, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...</p></div> Business Book Summaries: Communication Presenting Learning http://www.bizsum.com/summaries/presenting-learning <div>Author: Bingham, Tony | Jeary, Tony</div> <div>Publisher: ASTD Press</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a></div> <div>&nbsp;</div> <div><p>Workplace learning can help businesses achieve greater success. Unfortunately, its value is often underrated and easily underestimated. It is up to the professional spearheading workplace learning initiatives within...</p></div> Business Book Summaries: Communication The Art of Convening http://www.bizsum.com/summaries/art-convening <div>Author: Neal, Craig | Craig, Patricia | Wold, Cynthia</div> <div>Publisher: Berrett-Koehler Publishers, Inc.</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>What if a meeting could change your life? In <strong>The Art of Convening</strong>, authors Craig and Patricia Neal offer a recipe for taking any meeting, gathering, or conversation and making it transformational. It...</p></div> Business Book Summaries: Communication The Networking Survival Guide http://www.bizsum.com/summaries/networking-survival-guide <div>Author: Darling, Diane</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Networking is more than just shaking hands and taking a business card. If done correctly, it can open doors and close deals. If done incorrectly, it can be a complete waste of time. Introvert, extrovert, novice or ace...</p></div> Business Book Summaries: Communication Public Relations in Asia Pacific http://www.bizsum.com/summaries/public-relations-asia-pacific <div>Author: Devereux, Mary M. | Peirson-Smith, Anne</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>In <strong>Public Relations in Asia Pacific</strong>, authors Mary M. Devereux and Anne Peirson-Smith draw on their combined 41 years of experience as public relations professionals and educators (almost entirely in...</p></div> Business Book Summaries: Communication Networking for People Who Hate Networking http://www.bizsum.com/summaries/networking-people-who-hate-networking <div>Author: Zack, Devora</div> <div>Publisher: Berret-Koehler Publishers, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>People who are introverts often hate to network. While extroverts, socially-oriented people who excel in group situations, are typically right at home at networking events, introverts, reflective and reclusive people,...</p></div> Business Book Summaries: Communication Built on Values http://www.bizsum.com/summaries/built-values <div>Author: Rhoades, Ann</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>As Ann Rhoades and Nancy Shepherdson explain in <strong>Built on Values</strong>, the “perfect company culture” does not exist. The right culture for any company can be defined by determining what values are important...</p></div> Business Book Summaries: Communication Conversations for Change http://www.bizsum.com/summaries/conversations-change <div>Author: Hayashi, Shawn Kent</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2011</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/change-management">Change Management</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Meaningful conversation is a learned skill, writes Shawn Kent Hayashi in <strong>Conversations for Change</strong>. As a consultant, Hayashi has spent more than 20 years coaching people to improve their conversation...</p></div> Business Book Summaries: Communication The Nonverbal Advantage http://www.bizsum.com/summaries/nonverbal-advantage <div>Author: Gorman, Carol Kinsey</div> <div>Publisher: Berrett-Koehler Publishers</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Business professionals who fail to hone their nonverbal communication skills are quickly becoming non-competitors in today’s marketplace. New and sophisticated videoconferencing technology requires fluency in body...</p></div> Business Book Summaries: Communication The Connectors http://www.bizsum.com/summaries/connectors <div>Author: Kuzmeski, Maribeth</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Executives and sales representatives need the help of others to grow their businesses and achieve success. Co-workers, employees, and clients are vital parts of most enterprises, but very often executives and sales...</p></div> Business Book Summaries: Communication Open Leadership http://www.bizsum.com/summaries/open-leadership <div>Author: Li, Charlene</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/technology">Technology</a></div> <div>&nbsp;</div> <div><p>In today’s world of new social technologies, leaders must face a new reality: it is necessary to let go in order to succeed. Social technologies have made information sharing easy and free. As a result, they have...</p></div> Business Book Summaries: Communication Negotiate to Win! http://www.bizsum.com/summaries/negotiate-win <div>Author: Collins, Patrick</div> <div>Publisher: Sterling Publishing Co.</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Whether it is buying a new car, or finalizing a business contract, knowing how to effectively negotiate is an essential skill. In <strong>Negotiate to Win!</strong>, expert negotiator Patrick Collins offers training in...</p></div> Business Book Summaries: Communication Make Your Contacts Count http://www.bizsum.com/summaries/make-your-contacts-count <div>Author: Baber, Anne | Waymon, Lynne</div> <div>Publisher: AMACOM</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Working in today’s business environment is more demanding than ever. Employees and managers are faced with challenges ranging from competitive intelligence gathering to new business development, attracting and...</p></div> Business Book Summaries: Communication 10 Steps to Successful Presentations http://www.bizsum.com/summaries/10-steps-successful-presentations <div>Author: ASTD Editors</div> <div>Publisher: ASTD Press</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>It is not unusual for today’s business professional to be expected to deliver effective communication and presentation skills.&nbsp;<strong>Ten Steps to Successful Presentations&nbsp;</strong>by the American Society...</p></div> Business Book Summaries: Communication Everyone Communicates, Few Connect http://www.bizsum.com/summaries/everyone-communicates-few-connect <div>Author: Maxwell, John C.</div> <div>Publisher: Thomas Nelson, Inc.</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Some people are clearly much more effective at communicating than others. But why do people tune into some messages, and tune out others? Why do some messages stick? As John Maxwell, internationally respected...</p></div> Business Book Summaries: Communication Speak with Power and Confidence http://www.bizsum.com/summaries/speak-power-and-confidence <div>Author: Collins, Patrick</div> <div>Publisher: Sterling Publishing</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Knowing how to captivate listeners, explain ideas, and handle tough questions with credibility has become a critical life skill in situations ranging from the job interview, running a successful meeting, or speaking...</p></div> Business Book Summaries: Communication The 5 Essential People Skills http://www.bizsum.com/summaries/5-essential-people-skills <div>Author: Carnegie, Dale</div> <div>Publisher: Fireside</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Many people feel awkward in certain situations – a handicap that can prevent them from moving ahead personally and professionally. Drawing on almost 100 years of experience by Dale Carnegie Training, <strong>The 5...</strong></p></div> Business Book Summaries: Communication What To Say To Get What You Want http://www.bizsum.com/summaries/what-say-get-what-you-want <div>Author: Deep, Sam | Sussman, Lyle</div> <div>Publisher: Addison Wesley</div> <div>Published Date: 1992</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Deep and Sussman present a work characterized by clarity, simplicity, and directness. However, its accessibility does not at all diminish its authoritativeness or its value to the professional at the highest level....</p></div> Business Book Summaries: Communication The Secret Language of Business http://www.bizsum.com/summaries/secret-language-business <div>Author: Hogan, Kevin</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Nonverbal communication affects and influences all aspects of daily life, and its impact is widely overlooked. Successful professionals must be able to interpret the nonverbal signals everyone displays. In business,...</p></div> Business Book Summaries: Communication How to Tell Anyone Anything http://www.bizsum.com/summaries/how-tell-anyone-anything <div>Author: Gallagher, Richard S.</div> <div>Publisher: AMACOM</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>The mix of personalities, styles, and stressors in today’s fast-paced work environments provides a real challenge to effective communications. Whether dealing with a boss, someone we manage, or a peer, bringing up and...</p></div> Business Book Summaries: Communication The Inspiring Leader http://www.bizsum.com/summaries/inspiring-leader <div>Author: Folkman,, Joseph R. | Edinger, Scott K. | Zenger, John H.</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a></div> <div>&nbsp;</div> <div><p>In <strong>The Inspiring Leader</strong>, John H. Zenger, Joseph R. Folkman, and Scott K. Edinger explain how leaders can bring about extraordinary performance and move a group from ho-hum to gung-ho by breaking...</p></div> Business Book Summaries: Communication Getting to Resolution http://www.bizsum.com/summaries/getting-resolution <div>Author: Levine, Stewart</div> <div>Publisher: Berrett-Koehler Publishers</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In traditional models of conflict resolution, disagreeing parties are pitted against one another in a highly adversarial win/lose scenario. According to Stewart Levine, author of <strong>Getting to Resolution...</strong></p></div> Business Book Summaries: Communication The Communication Problem Solver http://www.bizsum.com/summaries/communication-problem-solver <div>Author: Carroll, Nannette Rundle</div> <div>Publisher: AMACOM</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>When employees cannot rely on their manager for clear communication, roles are confused, responsibilities are misunderstood, and trust and authority are undermined. In <strong>The Communication Problem Solver...</strong></p></div> Business Book Summaries: Communication Just Listen http://www.bizsum.com/summaries/just-listen <div>Author: Goulston, Mark</div> <div>Publisher: AMACOM</div> <div>Published Date: 2010</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Though the seemingly simple act of communication is as natural to humans as breathing and eating, every individual occasionally runs across someone else who is not easily “reachable.” In <strong>Just Listen</strong>,...</p></div> Business Book Summaries: Communication Words That Work http://www.bizsum.com/summaries/words-work <div>Author: Luntz, Dr. Frank</div> <div>Publisher: Hyperion Books</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Communication is about the effective use of language in the context of understanding the audience. The best product or service can have a great slogan or advertisement, but the message fails if the communicator does...</p></div> Business Book Summaries: Communication The Power Presenter http://www.bizsum.com/summaries/power-presenter <div>Author: Weissman, Jerry</div> <div>Publisher: John Wiley & Sons</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Jerry Weissman has spent twenty years teaching executives how to deliver successful, profitable presentations, and his techniques have been used to raise financing, sell products, propose partnerships, and seek...</p></div> Business Book Summaries: Communication Beyond the Babble http://www.bizsum.com/summaries/beyond-babble <div>Author: Matha, Bob | Boehm, Macy</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Communication is one of the most important tools leaders can use to focus their employees on understanding, embracing, and delivering a company’s strategy. However, most individuals reach positions of leadership...</p></div> Business Book Summaries: Communication Authentic Conversations http://www.bizsum.com/summaries/authentic-conversations <div>Author: Showkeir, Jamie | Showkeir, Maren</div> <div>Publisher: Berrett-Koehler Publishers</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p class="body-paragraph">In&nbsp;Authentic&nbsp;Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors...</p></div> Business Book Summaries: Communication The Credible Company http://www.bizsum.com/summaries/credible-company <div>Author: D'Aprix, Roger</div> <div>Publisher: Jossey-Bass</div> <div>Published Date: 2009</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>Why is it that there is a record number of employees who no longer trust the management of the companies for whom they work? What is being lost – or left unsaid – in the communication between executive leadership and...</p></div> Business Book Summaries: Communication Say It Like Obama http://www.bizsum.com/summaries/say-it-obama <div>Author: Leanne, Shel</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><dl id="citationFields" class="citation-fields"> <p><span>Barack Obama has brought the power of oration back to American politics.</span><span> Using well-practiced public-speaking skills, he not only rouses roaring...</span></p></dl></div> Business Book Summaries: Communication How to Sell Yourself http://www.bizsum.com/summaries/how-sell-yourself <div>Author: Lustberg, Arch</div> <div>Publisher: Career Press</div> <div>Published Date: 2008</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/business-strategy">Business Strategy</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Everything a speaker does sends signals to members of the audience. Where we gaze, the way we speak or gesture, and the inflection in our voice all cause the audience to reach certain conclusions and judgments about...</p></div> Business Book Summaries: Communication The Secret Language of Leadership http://www.bizsum.com/summaries/secret-language-leadership <div>Author: Denning, Stephen</div> <div>Publisher: John Wiley & Sons, Inc.</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><div>The power to communicate a complex idea or engender transformational change in a company and its people is a key characteristic of a good leader. Generating enduring enthusiasm through <em>compelling storytelling...</em></div></div> Business Book Summaries: Communication The Power of Body Language http://www.bizsum.com/summaries/power-body-language <div>Author: Reiman, Tonya</div> <div>Publisher: Simon & Schuster</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Research in the fields of psychology, anthropology, linguistics, and sociology has found that as much as 93 percent of interpersonal communication is nonverbal, and these nonverbal signals are the most honest and...</p></div> Business Book Summaries: Communication The Elements of Persuasion http://www.bizsum.com/summaries/elements-persuasion <div>Author: Maxwell, Richard | Dickman, Robert</div> <div>Publisher: Collins</div> <div>Published Date: 2007</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>Storytelling is something that is innate in every individual. The elements of persuasion are comprised of the five elements which make up the core of storytelling. This book was made to teach you how to weave words in...</p></div> Business Book Summaries: Communication The Art of Connecting http://www.bizsum.com/summaries/art-connecting <div>Author: Raines, Claire | Ewing, Lara</div> <div>Publisher: AMACOM</div> <div>Published Date: 2006</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/diversity">Diversity</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>In every kind of business and in every industry, workplaces are becoming more diverse, which has important and challenging implications for communication and for relationship building. In <strong>The Art of Connecting...</strong></p></div> Business Book Summaries: Communication Business Class http://www.bizsum.com/summaries/business-class <div>Author: Whitmore, Jacqueline</div> <div>Publisher: Jacqueline Whitmore</div> <div>Published Date: 2005</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/customer-focus">Customer Focus</a></div> <div>&nbsp;</div> <div><dl id="citationFields" class="citation-fields"> <p><span>To succeed in today's global economy; you can no longer rely on your business talent, education and years of experience alone.</span><span> Nowadays, you must be...</span></p></dl></div> Business Book Summaries: Communication Metaphorically Selling http://www.bizsum.com/summaries/metaphorically-selling <div>Author: Miller, Anne</div> <div>Publisher: Chiron Associates, Inc</div> <div>Published Date: 2004</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/marketing">Marketing</a></div> <div>&nbsp;</div> <div><p><span>A lot of people consider selling a very difficult task.</span><span> Unfortunately for them, selling is an activity that forms part of everyone's daily routine.</span><span> It occurs not only at work, but also...</span></p></div> Business Book Summaries: Communication Kaikaku http://www.bizsum.com/summaries/kaikaku <div>Author: Bodek, Norman</div> <div>Publisher: PCS Inc, PCS Press</div> <div>Published Date: 2004</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/change-management">Change Management</a>, <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><dl id="citationFields" class="citation-fields"> <dd>The author explains that kaikaku are Chinese characters which mean: 'transformation of the mind,' 'working with others to achieve radical change,' and 'to bring new and...</dd></dl></div> Business Book Summaries: Communication Crucial Conversations http://www.bizsum.com/summaries/crucial-conversations <div>Author: Patterson, Kerry | Grenny, Joseph | McMillan, Ron | Switzler, Al</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2002</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>Crucial conversations happen to everyone. They are the conversations that affect the quality of our lives, whether in the personal or the professional realm. Crucial conversations are those in which opinions vary, in...</p></div> Business Book Summaries: Communication Crucial Confrontations http://www.bizsum.com/summaries/crucial-confrontations <div>Author: Patterson, Kerry | Grenny, Joseph | McMillan, Ron | Switzler, Al</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2004</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a></div> <div>&nbsp;</div> <div><p>Behind the problems that plague organizations are individuals who cannot, or will not, deal with broken promises and violated expectations. The problems often involve broken rules, missed deadlines, and simply...</p></div> Business Book Summaries: Communication Corporate Conversations http://www.bizsum.com/summaries/corporate-conversations <div>Author: Holtz, Shel</div> <div>Publisher: AMACOM</div> <div>Published Date: 2004</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>While many companies invest significant sums of money in their external communications efforts, internal communications are frequently overlooked and considered as being of lesser importance. In today’s competitive,...</p></div> Business Book Summaries: Communication The Leader's Voice http://www.bizsum.com/summaries/leaders-voice <div>Author: Clark, Boyd | Crossland, Ron</div> <div>Publisher: SelectBooks, Inc.</div> <div>Published Date: 2002</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/leadership">Leadership</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/productivity">Productivity</a></div> <div>&nbsp;</div> <div><p>Often, leaders speak, their constituents applaud on cue, and the illusion is formed that communication has occurred. Unfortunately, this disconnect only breeds communication static that, over time, pushes leaders to...</p></div> Business Book Summaries: Communication The Seven Deadly Skills Of Communicating http://www.bizsum.com/summaries/seven-deadly-skills-communicating <div>Author: Jay, Ros</div> <div>Publisher: International Thomson Business Press</div> <div>Published Date: 1999</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><dl id="citationFields" class="citation-fields"> <p><span>Communication, as always, is one of the most important tools to make an organization productive and successful.</span><span> Communicating with your co-employees,...</span></p></dl></div> Business Book Summaries: Communication Six Thinking Hats http://www.bizsum.com/summaries/six-thinking-hats <div>Author: De Bono, Edward</div> <div>Publisher: Back Bay Books</div> <div>Published Date: 1999</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>Confusion is the biggest enemy of good thinking. Simplicity is the key. "When thinking is clear and simple, it becomes more enjoyable and more effective." The <strong>Six Thinking Hats</strong> method is very easy to...</p></div> Business Book Summaries: Communication Communicating for Managerial Effectiveness http://www.bizsum.com/summaries/communicating-managerial-effectiveness <div>Author: Clampitt, Phillip G.</div> <div>Publisher: Sage Publications</div> <div>Published Date: 2001</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/innovation">Innovation</a>, <a href="http://www.bizsum.com/summaries/category/major-works">Major Works</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>It is Clampitt's premise that because communication is at the core of managerial effectiveness, managers must have a clear view of their abilities to communicate and the challenges involved in the process, however,...</p></div> Business Book Summaries: Communication The Magic of Dialogue http://www.bizsum.com/summaries/magic-dialogue <div>Author: Yankelovich, Daniel</div> <div>Publisher: Simon & Schuster, Inc.</div> <div>Published Date: 1999</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a>, <a href="http://www.bizsum.com/summaries/category/relationships">Relationships</a>, <a href="http://www.bizsum.com/summaries/category/social-responsibility">Social Responsibility</a></div> <div>&nbsp;</div> <div><p>Never before in our nation’s history has the need for effective dialogue been so profound. Concurrent with heightened conflict, loosened social bonds, and an increased reliance on “top-down talk,” Americans are...</p></div> Business Book Summaries: Communication Managing Interactively http://www.bizsum.com/summaries/managing-interactively <div>Author: Boone, Mary E.</div> <div>Publisher: McGraw-Hill</div> <div>Published Date: 2001</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/human-resources">Human Resources</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a>, <a href="http://www.bizsum.com/summaries/category/productivity">Productivity</a></div> <div>&nbsp;</div> <div><p>Conventional wisdom understands fully that technology can help CEOs, executives, and managers communicate and lead; that it can transform corporate cultures; and that it can turn hierarchies upside down. But, what is...</p></div> Business Book Summaries: Communication Please Don't Shoot the Messenger! http://www.bizsum.com/summaries/please-dont-shoot-messenger <div>Author: Goodman, Gary S.</div> <div>Publisher: Contemporary Publishing Group</div> <div>Published Date: 2000</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/management">Management</a></div> <div>&nbsp;</div> <div><p>Whether it's asking your boss for a raise, or dismissing an employee as painlessly as possible, this book addresses all kinds of thorny situations, how we can effectively communicate in business situations, and calmly...</p></div> Business Book Summaries: Communication Effective Networking for Professional Success http://www.bizsum.com/summaries/effective-networking-professional-success <div>Author: Hart, Rupert</div> <div>Publisher: Stirling Books</div> <div>Published Date: 1996</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a>, <a href="http://www.bizsum.com/summaries/category/personal-growth">Personal Growth</a></div> <div>&nbsp;</div> <div><p>In an uncertain world where we are all effectively self-employed, networking skills make all the difference for freelancers, job changers, and career climbers. Increase your chances of landing that all-important job or...</p></div> Business Book Summaries: Communication Secrets of Successful Speakers http://www.bizsum.com/summaries/secrets-successful-speakers <div>Author: Walters, Lilly</div> <div>Publisher: </div> <div>Published Date: 1993</div> <div>Categories: <a href="http://www.bizsum.com/summaries/category/communication">Communication</a></div> <div>&nbsp;</div> <div><p>This book is an excellent resource for anyone who needs to learn effective techniques for public speaking. Walters has compiled quotes and advice from dozens of well-known speakers such as Steve Allen, Ken Blanchard,...</p></div> Business Book Summaries: Communication