Communication

Communication

 
Glass Jaw Dezenhall, Eric Hachette Book Group , 2014 Communication

The first two decades of the 21st century have been a Golden Age for gossips, blackmailers, and bullies. In Glass Jaw, crisis manager Eric Dezenhall investigates why people and institutions once...

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Out Front Shames, Deborah BenBella Books, Inc. , 2017 Communication

Women today are likely to be equally represented among their male peers at undergraduate and graduate levels in fields that were once male dominated. However, this balance has slowly eroded in the workplace,...

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How to Write…Effective Business English Talbot, Fiona Kogan Page Limited , 2016 Communication

Social media has changed the way people write, read, and understand English. The ability to manipulate business English has never been more important than in today’s globally interconnected world. In the second edition...

 
 
You Said What?! Zoller, Kim | Preston, Kerry The Career Press, Inc. , 2015 Communication

As Kim Zoller and Kerry Preston explain in You Said What?!, effective communication is vital in the workplace. Building relationships with others means making them feel valued, respected, and, above...

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Leading Through Language Egnal, Bart John Wiley and Sons, Inc. , 2016 Communication

In Leading Through Language, Bart Egnal offers a step-by-step method for teaching leaders to inspire others through language. The language of leadership rejects fuzzy terms and concepts and focuses on...

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Scared Speechless Rohr, Steve | Impellizzeri, Dr. Shirley The Career Press, Inc. , 2016 Communication

Many people fear public speaking more than they fear death. There are several reasons for this fear, and in Scared Speechless, Steve Rohr and Dr. Shirley Impellizzeri provide tips and techniques for...

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Impossible to Ignore Simon,PhD, Carmen McGraw-Hill Education , 2016 Communication

Audiences forget up to 90 percent of what they are told. How can professionals create content that inspires action when employees and customers only remember one-tenth of their messages? In Impossible to Ignore...

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Fixing Feedback Murch, Georgia John Wiley & Sons Australia, Ltd , 2016 Communication

In Fixing Feedback, Georgia Murch presents a how-to guide for professionals looking to improve interpersonal feedback within their organizations. The ability to have difficult conversations is key to...

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HBR Guide to Making Every Meeting Matter Review Editors, Harvard Business Harvard Business School Publishing Corporation , 2016 Communication

Business meetings are a necessity, but they can be unproductive if not conducted properly. Based on the premise that thoughtful and thorough preparation is the key to successful meetings, Harvard Business School...

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20 Minute Manager: Running Virtual Meetings Business, Harvard Harvard Business School Publishing Corporation , 2016 Communication

For managers and leaders, running effective virtual meetings—from conference calls to WebEx meetings—can come with an array of obstacles. Silences, interruptions, technical issues, and cultural differences can all add...

 
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