Communication

Communication

 
Communicate to Influence Decker, Ben | Decker, Kelly McGraw-Hill Education , 2015 Communication

Leaders with authority get things done, but the ability to engage and inspire others is the hallmark of true leadership. In Communicate to Influence, Ben and Kelly Decker explain how every...

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Pitch Perfect McGowan, Bill | Bowman, Alisa HarperCollins Publishers , 2014 Communication

Verbal communication is one of the most important skills in a person’s work life. The words people choose to use in a situation, the tone of voice they adopt, their ability to express themselves concisely, and the...

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A Winner’s Guide to Negotiating Fletcher, Molly McGraw-Hill Education , 2015 Communication, Personal Growth

A great negotiator does five things well: sets the stage, finds common ground, asks with confidence, embraces the pause, and knows when to leave. By mastering these steps, any individual can negotiate anything in...

 
 
How to Deal with Difficult People Hasson, Gill John Wiley & Sons, Ltd. , 2015 Communication, Relationships

As social beings, people enjoy being with others who are likeable and easy to get along with. Happiness and positivity depend on the relationships people have with others. Unfortunately, some people strive to be...

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HBR Guide to Office Politics Dillon, Karen Harvard Business School Publishing Corporation , 2015 Communication, Relationships

Every office is political, and every worker must engage in office politics. Instead of getting involved in gossip and backstabbing, workers can choose to be constructive. Workers who stay out of the fray completely...

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The Power of Noticing Bazerman, Max H. Simon & Schuster, Inc. , 2014 Communication, Relationships

Major national calamities, economic crises, loss of lives, and bad business decisions often have one thing in common: the inability or predisposed disinclination to notice important key factors that put lives,...

 
 
Your Perfect Presentation Hoogterp, Bill McGraw-Hill Education , 2014 Communication

In Your Perfect Presentation, Bill Hoogterp conveys many important principles of public speaking, such as the importance of telling stories, the unique value of obtaining constant feedback, and the...

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The Naked Corporation Tapscott, Don | Ticoll, David Free Press , 2003 Business Strategy, Communication

In The Naked Corporation, authors Don Tapscott and David Ticoll provide a unique look at how transparency has become the new global business norm. This move toward a more open approach is not entirely...

 
 
20 Minute Manager: Giving Effective Feedback Review Press, Harvard Business Harvard Business School Publishing Corporation , 2014 Communication, Leadership Development

Many managers avoid delivering feedback to others because they find it to be awkward and difficult to do well. Giving Effective Feedback demonstrates that not only is feedback essential to an...

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Brief McCormack, Joseph John Wiley & Sons, Inc. , 2014 Communication

The more people become inundated with messages and new mediums for relaying them, the more distracted they become. As a result, most people will tune out anyone who adds too much information, interruption, time, or...

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