Communication

Communication

 
Impossible to Ignore Simon,PhD, Carmen McGraw-Hill Education , 2016 Communication

Audiences forget up to 90 percent of what they are told. How can professionals create content that inspires action when employees and customers only remember one-tenth of their messages? In Impossible to Ignore...

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Fixing Feedback Murch, Georgia John Wiley & Sons Australia, Ltd , 2016 Communication

In Fixing Feedback, Georgia Murch presents a how-to guide for professionals looking to improve interpersonal feedback within their organizations. The ability to have difficult conversations is key to...

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HBR Guide to Making Every Meeting Matter Review Editors, Harvard Business Harvard Business School Publishing Corporation , 2016 Communication

Business meetings are a necessity, but they can be unproductive if not conducted properly. Based on the premise that thoughtful and thorough preparation is the key to successful meetings, Harvard Business School...

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20 Minute Manager: Running Virtual Meetings Business, Harvard Harvard Business School Publishing Corporation , 2016 Communication

For managers and leaders, running effective virtual meetings—from conference calls to WebEx meetings—can come with an array of obstacles. Silences, interruptions, technical issues, and cultural differences can all add...

 
 
What Great Trainers Do Bolton, Robert | Grover Bolton, Dorothy AMACOM , 2016 Communication

In What Great Trainers Do, Robert Bolton and Dorothy Grover Bolton target the underlying need for trainers to energize and motivate individuals to enact relevant change in their workplaces. They...

 
 
Communication the Cleveland Clinic Way Boissy, Dr. Adrienne | Gilligan, Dr. Timothy McGraw-Hill Education , 2016 Communication

In today’s competitive healthcare marketplace, it can become easy for care providers to forget about using communication skills to build successful physician-patient relationships. In Communication the...

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20 Minute Manager: Difficult Conversations Review Press, Harvard Business Harvard Business School Publishing Corporation , 2016 Communication

Whether confronting a colleague, giving feedback, or filing a complaint with management, finding the right words and methods to express oneself during a difficult conversation can be a challenge. And while most...

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Be a Mindsetter Gobran, Michael | Greenwald, William | Roberts, Derek LID Publishing Ltd , 2015 Communication

Crafting a message that makes a lasting impact rather than just a fleeting impression is the driver behind Be a Mindsetter. Michael Gobran, William Greenwald, and Derek Roberts have created a framework...

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The Big Fish Experience Killeen, Robert | Jones, Luke McGraw-Hill Education , 2016 Communication

Too often, professional presentations become nothing but boring, monotonous slideshows. Overloaded with information and lacking any cohesive structure, these lectures fail to engage, inspire, or...

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Be the Best Bad Presenter Ever Hough, Karen Berrett-Koehler Publishers, Inc. , 2014 Communication

Many people dread public speaking, but their jobs or roles in their communities sometimes require it. People tend to rely on statistics, visual aids, or a barrage of information to get them...

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