Business Strategy
Business Strategy
Until very recently, companies thought of accidents as natural or normal. Natural disasters such as fires and floods have always existed and most companies know how to use risk management to protect themselves. But...
Everything a speaker does sends signals to members of the audience. Where we gaze, the way we speak or gesture, and the inflection in our voice all cause the audience to reach certain conclusions and judgments about...
It is undeniable that companies need growth to continue to thrive in today’s marketplace. The question that lingers in the minds of many organizational leaders – particularly those representing large companies – is...
In today’s world, Transparency – acting with candor, disclosure, integrity, and honesty – is increasingly linked to both survival and success. Not only does Transparency enhance...
Most books written about compensation and rewards are targeted at human resource professionals. But with more and more frontline managers making decisions about employee rewards, practical guidance is needed about how...
Putting differences to work – creating an environment where diverse individuals can work more effectively to drive innovation and performance – has unlimited potential benefits. Unfortunately, however, organizations...
Thoroughly understanding the customer is essential to every successful business. This requires knowing the age, characteristics, wants, and needs of those who buy a particular good or service. But, as Kenneth Gronbach...
Although human capital is potentially the most powerful source of competitive advantage, in today’s global business environment, it is becoming increasingly difficult to design organizations that can turn talent into...
The pace of life has accelerated at an amazing rate over the last few centuries. Rapid technological advancement has completely changed the way businesses operate. Global borders have blurred and geography has little...
Miserable jobs – those that breed deep cynicism, unhappiness, and frustration – exist across all industries and status levels. Unfortunately, far too many employees experience job misery each day. Not only can this...
