Audio Titles
Audio Titles
Customers face similar product choices in just about every store they visit. In this competitive environment, the key to moving merchandise is the sales force. The connection that a salesperson establishes with a...
In The Secret Language of Influence, author Dan Seidman teaches salespeople how to listen, gain psychological insight, and influence others. Influence occurs at a level just below the buyer’s awareness...
The Women of Berkshire Hathaway by Karen Linder brings to life the stories of nine women who have risen to the top ranks of management within subsidiary companies of Warren Buffet’s Berkshire Hathaway...
In Leading with Emotional Intelligence, Reldan S. Nadler presents a handbook filled with real-life examples and step-by-step strategies to raise Emotional Intelligence and help leaders coach their...
In The Managerial Moment of Truth, Bruce Bodaken and Robert Fritz argue that one of the most important competitive advantages a business can have is the truth. By being honest with each other, people...
In Choice Not Chance, basketball coach Joanne McCallie reflects on her career as a player and coach and the principles that she adopted to achieve her notable success. With over 450 wins, McCallie has...
Many leaders were taught to believe that an organization’s mission, vision, and values are the keys to its success. But too often, there is a substantial gap between abstract goals and on-the-ground accomplishments. In...
According to a 2009 study by the Standish Group, only 32 percent of all projects launched by American businesses succeed, while 44 percent are “challenged,” meaning they run over budget or deliver products or services...
In What You Need to Know about Leadership, Jeff Grout and Liz Fisher aim to help those in leadership positions become more effective. The best leaders are encouraging, supportive, offer constructive...
In High-Tech, High-Touch Customer Service, author Micah Solomon teaches businesses how to navigate customer service in world of rapid technological advancement and ever-changing customer behavior and...
