The Art and Science of 360° Feedback

The Art and Science of 360° Feedback

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Lepsinger, Richard | Lucia, Anntoinette D. John Wiley & Sons, Inc., 2009 Audio summary available
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IN THIS SUMMARY

Three hundred sixty degree feedback helps managers to get a clear picture of how they are perceived by their bosses, direct reports, colleagues, and others. Comprehensive data are collected from those who work for or with the manager, data is compiled and reported to the manager, and a plan is created to use the data for the manager’s professional development. The Art and Science of 360° Feedback details how to manage the process of collecting the feedback, including preparing recipients, selecting raters, administering the collection instrument, analyzing the results, presenting the feedback, and creating the development plan.