All Summaries
All Summaries
In What’s the Secret?, businessman and customer service consultant John R. DiJulius III reveals the success of his and other companies using Secret Service, hidden systems that use customer...
In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...
In What You Need to Know about Leadership, Jeff Grout and Liz Fisher aim to help those in leadership positions become more effective. The best leaders are encouraging, supportive, offer constructive...
Google’s founders and executives understand how the introduction of Internet technology has changed the way business is conducted and how people interact with enterprises. This knowledge has made them successful and...
Using the teachings of Buddha in real-world workplace situations, this little book of wisdom will inspire employees, employers, executives, and entrepreneurs alike with its practical answers to everyday problems...
Over the past twenty years, women have gained significant cultural, social, and economic influence. Women enjoy greater buying power than ever before, and they prefer to spend their money at businesses that provide...
Every year, more and more new products are created, backed by marketing plans, focus groups tests, and advertising campaigns. But according to one study, only 1 out of 671 new product ideas ever reaches the market and...
Deep and Sussman present a work characterized by clarity, simplicity, and directness. However, its accessibility does not at all diminish its authoritativeness or its value to the professional at the highest level....
Today’s fast-paced and high-pressured business environment often requires workers to spend sixty, seventy, eighty, or more hours per week on the job. Unfortunately, productivity tends to decrease as work hours increase...
In What the U.S. Can Learn from China, Ann Lee discusses ways in which the United States can improve its economy, governance, and confidence by looking to China. The U.S. economy is the worst since the...











