All Summaries

All Summaries

 
Leading the Malcolm Baldrige Way Kendall, Kay | Bodinson, Glenn McGraw-Hill Education , 2017 Leadership

The Malcolm Baldrige National Quality Award is the gold standard to which leaders in the public and private sectors aspire. In Leading the Malcolm Baldrige Way, sought-after Baldrige consultants Kay...

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The Shareholder Action Guide Behar, Andrew Berrett-Koehler Publishers, Inc. , 2016 Social Responsibility

Corporations have tremendous power, but many investors do not realize that as shareholders in publicly traded companies, they have the power to change how corporations approach important issues, such as sustainability...

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Cultural Transformations Mattone, John | Vaidya, Nick John Wiley & Sons, Inc. , 2016 Change Management

Despite the growing popularity of transformational efforts in today’s business world, the reality is that most efforts often fail. In Cultural Transformations, John Mattone and Nick Vaidya interview 14...

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Woo, Wow, and Win Stewart, Thomas A. | Connell, Patricia O. HarperCollins Publishers , 2016 Customer Focus

In Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight, Thomas A. Stewart and Patricia O’Connell teach organizational leaders how to align their strategy and enhance customer...

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Agile PR Salzman, Marian AMACOM , 2017 Marketing

In Agile PR, Marian Salzman presents expert advice on establishing newsworthiness and “buzz” in a world where traditional media outlets are often outstripped by social media. This requires PR...

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Put Your Intuition to Work Robinson, Lynn A. The Career Press, Inc. , 2016 Business Strategy

The fact-oriented thinking that dominated the business world in the past is no longer sufficient to drive business and personal success. To live more fulfilling and productive lives, individuals must develop their...

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You’ve Got 8 Seconds Hellman, Paul AMACOM , 2017 Communication

In today’s distracted world, it is more important than ever to be able to deliver a compelling yet concise message. Thanks in part to social media and an increasingly fast-paced world, the average attention span is...

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Executive Function Sparrowhawk, Keiron LID Publishing Ltd , 2016 Personal Growth

It’s common knowledge that keeping your body fit can result in improved health and a better quality of life. But did you know the same principle applies to your mind? According to neuroscientist Keiron Sparrowhawk,...

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The Job Search Navigator Durfee, Matt Agate Publishing , 2016 Personal Growth

In The Job Search Navigator, human resources expert Matt Durfee shares the wisdom he has developed over the years on getting hired, surviving job loss, and building a career—both from his perspective...

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The Vanishing American Corporation Davis, Gerald F. Berrett-Koehler Publishers, Inc. , 2016 Economics & Finance

Since 1996, the number of American corporations has dropped by half. The loss of monolithic companies such as Lehman Brothers and the bankruptcy of iconic corporations such as General Motors and Kodak caused wider...

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