All Summaries
All Summaries
Most would agree with Martin Puris that although we all know leadership when we see it, it has proven practically impossible to analyze, define, or teach. Nonetheless, countless "experts " have devised systems to...
Although creating a successful service operation is truly difficult, sustaining its success is even more so. Services are performances, and the challenge of sustaining a high level of performance on a continuous basis...
Forrest Mars, Sr., the Howard Hughes of the candy world, and Milton Hershey, built business empires out of chocolate. For 30 years, their products have accounted for eight of the ten top-selling candy bars in the...
The single most important driver of organizational performance and individual managerial success is talent. The ability to hire the best is what distinguishes premier companies from mediocre firms and successful...
Those who push the envelope are looking to maximize their advantage by finding the edge or angle. And, according to Harvey Mackay, that edge, or window of opportunity, is always there. In Pushing the Envelope...
Globalization, rapid technological change, and knowledge - the primary forces of the information age - have brought into serious question the propriety and value of traditional economics. When Economics Means...
Clockspeed grew out of Charles Fine’s study of the strategic impact of supply-chain strategy on competitive advantage. Fine decided that instead of monitoring the supply chains of slowly evolving businesses, he would...
Successful business leaders believe that there is no such thing as a mature business and are, thus, relentless in their pursuit of profitable, sustainable, and capital efficient growth. This mindset is hot-wired into...
When Sam Walton died in 1992, he had amassed what was then the greatest fortune in American history. Wal-Mart, the company he founded, had grown from one tiny variety store on the main square of a small Arkansas town...
The Home Depot (THD) lost $1 million in its first year of operation in Atlanta. Today, Home Depot is the colossus of the home-improvement industry, a darling of Wall Street, and one of America’s greatest...
