All Summaries

All Summaries

 
Bigger Isn't Always Better Tomasko, Robert M. AMACOM , 2005 Innovation, Productivity

A big business is a successful business, or so goes contemporary thinking. In Bigger Isn't Always Better, Robert M. Tomasko, discusses his belief that growth does not necessarily mean getting bigger. He believes that...

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Service Failure Toister, Jeff American Management Association , 2013 Customer Focus

We have all been treated rudely or thoughtlessly by a cashier, clerk, waiter, or manager at some point. Most people probably do not have to think back too far to find an example. But why does this happen? Why should...

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Feeding Your Leadership Pipeline Tobin, Daniel R. ASTD Press , 2010 Leadership Development

In the coming years, the business industry in the United States will face an important transition. By 2030, 78 million baby boomers will turn 65, the common retirement age. Feeding Your Leadership Pipeline...

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The Power of We Tisch, Jonathan M. John Wiley & Sons, Inc. , 2004 Business Biographies, Human Resources, Leadership, Social Responsibility

Jonathan Tisch, Chairman and CEO of Loews Hotels and one of the nation's most influential corporate executives, understands the power of partnerships in achieving success. Although he developed his leadership...

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The Little Black Book of Project Management Thomsett, Michael C. AMACOM , 2010 Management, Productivity

Over the past 20 years, Michael C. Thomsett’s The Little Black Book of Project Management has served as the classic introductory handbook for businesspeople in every type of organization, as it...

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Beyond the Gift Shop Thompson-Banko, Mindy Health Administration Press , 2009 Health Care

In Beyond the Gift Shop, Mindy Thompson-Banko explores the collaboration between two very different industries—retail and healthcare— and what is required for them to work together and create something...

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Now...Build a Great Business! Thompson, Mark | Tracy, Brian AMACOM , 2011 Business Strategy, Leadership

Today, competition is fierce and more determined than ever, and the challenges of business are greater and more demanding. The only way to survive and thrive is to build a great business that can withstand the economic...

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The Stress Effect Thompson, Henry L. Jossey-Bass , 2010 Leadership, Productivity

As competition and economic pressures increase, business leaders are guaranteed to experience higher levels of stress. This can cause even leaders with proven track records to make bad decisions. In The Stress...

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The Sales Manager's Success Manual Thomas, Wayne M. AMACOM , 2008 Management

The Sales Manager’s Success Manual seeks to demonstrate to sales managers and Chief Sales Officers (CSOs) how to develop, assess, lead, and coach their sales teams. Dr. Wayne Thomas, an award-winning...

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Intrinsic Motivation at Work Thomas, Kenneth W. Berrett-Koehler Publishers , 2009 Human Resources, Management, Productivity

Maximizing productivity at work is a top priority for all business organizations, but all too often focus is limited to extrinsic rewards: tangible benefits such as pay, commissions, and bonuses. In Intrinsic...

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