All Summaries
All Summaries
In traditional models of conflict resolution, disagreeing parties are pitted against one another in a highly adversarial win/lose scenario. According to Stewart Levine, author of Getting to Resolution...
According to Levesque, many people fail to believe they are creative because their skills are not those that they often associate with creativity-musical/artistic ability or scientific genius, for example. In reality,...
Satisfied employees generally begin a description of their workplace by mentioning its unique or attractive benefits. Quickly, however, their comments turn to descriptions of the atmosphere, or feel, of the work...
Beginning in 1985, Champion International, one of the largest and oldest U.S. industrial companies, began a change process that transformed it from an underachieving tradition-bound organization into a...
Many leaders were taught to believe that an organization’s mission, vision, and values are the keys to its success. But too often, there is a substantial gap between abstract goals and on-the-ground accomplishments. In...
Three hundred sixty degree feedback helps managers to get a clear picture of how they are perceived by their bosses, direct reports, colleagues, and others. Comprehensive data are collected from those who work for or...
Managing a company need not be complicated, and being a CEO should be conceptually simple. True, business leaders face difficult problems and challenges, but they eventually get the results they want...
Consumers in industrialized countries purchase huge numbers of products every year. Yet, the way the raw materials for these items are manufactured, distributed, consumed, and disposed of is killing the planet....
Team builders will, at one time or another, face the challenge of fostering group harmony in groups where there are inevitably going to be flaws due to human nature. According to author Patrick Lencioni, human beings...
Miserable jobs – those that breed deep cynicism, unhappiness, and frustration – exist across all industries and status levels. Unfortunately, far too many employees experience job misery each day. Not only can this...
