All Summaries

All Summaries

 
What's the Secret? DiJulius, John R. John Wiley & Sons, Inc. , 2008 Customer Focus

In What’s the Secret?, businessman and customer service consultant John R. DiJulius III reveals the success of his and other companies using Secret Service, hidden systems that use customer...

Audio summary available
 
 
What Your Body Says (and how to master the message) Sayler, Sharon John Wiley & Sons, Inc. , 2010 Communication

In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...

Audio summary available
 
 
What You Need to Know about Leadership Grout, Jeff | Fisher, Liz Capstone Publishing Ltd. , 2011 Leadership

In What You Need to Know about Leadership, Jeff Grout and Liz Fisher aim to help those in leadership positions become more effective. The best leaders are encouraging, supportive, offer constructive...

Audio summary available
 
 
What Would Google Do? Jarvis, Jeff HarperCollins Publishers , 2009 Business Biographies

Google’s founders and executives understand how the introduction of Internet technology has changed the way business is conducted and how people interact with enterprises. This knowledge has made them successful and...

Audio summary available
 
 
What Would Buddha Do at Work? Metcalf, Franz | Hateley, BJ Gallagher Ulysses Press , 2001 Personal Growth

Using the teachings of Buddha in real-world workplace situations, this little book of wisdom will inspire employees, employers, executives, and entrepreneurs alike with its practical answers to everyday problems...

 
 
What Women Want Underhill, Paco Simon & Schuster , 2010 Diversity, Human Resources

Over the past twenty years, women have gained significant cultural, social, and economic influence. Women enjoy greater buying power than ever before, and they prefer to spend their money at businesses that provide...

Audio summary available
 
 
What Were They Thinking? McMath, Robert M. | Forbes, Thom Crown Business , 1998 Entrepreneurship, Marketing

Every year, more and more new products are created, backed by marketing plans, focus groups tests, and advertising campaigns. But according to one study, only 1 out of 671 new product ideas ever reaches the market and...

 
 
What To Say To Get What You Want Deep, Sam | Sussman, Lyle Addison Wesley , 1992 Communication, Human Resources, Personal Growth

Deep and Sussman present a work characterized by clarity, simplicity, and directness. However, its accessibility does not at all diminish its authoritativeness or its value to the professional at the highest level....

 
 
What To Do When There's Too Much To Do Stack, Laura Berrett-Koehler Publishers, Inc. , 2012 Productivity

Today’s fast-paced and high-pressured business environment often requires workers to spend sixty, seventy, eighty, or more hours per week on the job. Unfortunately, productivity tends to decrease as work hours increase...

Audio summary available
 
 
What the U.S. Can Learn from China Lee, Ann Berrett-Koehler Publishers , 2012 Business Strategy, Global Business

In What the U.S. Can Learn from China, Ann Lee discusses ways in which the United States can improve its economy, governance, and confidence by looking to China. The U.S. economy is the worst since the...

Audio summary available
 
Syndicate content