All Summaries
All Summaries
David A. Shore’s The Trust Prescription for Healthcare offers solutions to the trust crisis in healthcare. Shore introduces the concept of trust as a critical driver of healthcare’s mission and margin...
The Harley-Davidson Motor Company is heir to one of the most dramatic turnaround stories in business history. According to Dantar P. Oosterwal, the company’s evolution and continued success are owed in great measure to...
The drive to make the workplace more environmentally friendly has shifted rapidly from a matter of choice to one of economic survival for businesses in the twenty-first century. In The Green Workplace...
In The Soul of the Corporation, authors Hamid Bouchikhi and John R. Kimberly provide leaders with the tools to understand, assess, and master the heart and soul of their companies, which they call the...
Any business will claim to have a vision for itself; it will also claim to have top talent, robust communications, and extreme customer focus. Likely though, its management gives itself higher marks in those areas than...
The buyer-seller relationship has changed drastically. Buyers are now in control. In his book, The New Experts, author Robert Bloom describes what he calls a “revolution in buyer behavior” and its...
Innovation—pioneering new ways of thinking and developing improved processes and products—is critical to business success. What is particularly needed is “breakthrough,” or radical, innovation—that which offers wholly...
In Critical Condition, Pulitzer Prize-winning investigative journalists Donald Barlett and James B. Steele go behind the scenes of the health care system, citing evidence that American spends more on...
In The Why of Work, Dave and Wendy Ulrich contend that organizations that have found ways to engage their employees are rare in American industry. Most fail to transmit positive attitudes and define...
Traditional advertising is all about interruption; its success hinges on getting people to stop what they are doing and pay attention to advertising. According to David Meerman Scott, author of The New Rules of...
