All Summaries
All Summaries
In his 20 years of studying decisions, how they are made, what works, what fails, and why, Nutt s key finding is that despite the vast sums spent implementing decisions, organizations only realize benefits half of the...
Do you want to build greater customer loyalty? Do you want to know what makes customers keep coming back and apply them to your business? Do you want to know how you make your business...
CEOs are generally bright, savvy individuals with experience and a good record of success. CEO failures occur, not because of insufficient intelligence, but because leaders often act in illogical, irrational ways,...
In Who’s Your Gladys? Marilyn Suttle and Lori Jo Vest present ten companies that have achieved remarkable success by focusing on customers and building long-term relationships. These companies have...
In Who’s in the Room?, Bob Frisch examines how leaders can better utilize their teams while increasing satisfaction and productivity. CEOs and their Senior Management Teams (SMTs) frequently experience...
After taking part in an exceptional business team early in his career, Keith Ferrazzi realized the “incredible power of having a team of people guide me, encourage me, help me to be open and candid, hold me accountable...
Tom Watson, Sr., set up a model of the modern industrial company. He based many of his ideas on those of his mentor, John T. Patterson of NCR, from whom Watson learned lessons in hardball business competition, such as...
There are more women than ever entering the top echelons of management, but that does not mean it has become easier to advance. In fact, career-transition consultant Emily Bennington has found that ambitious women...
In the late 1970s, Robert Lucas, professor of economics at the University of Chicago, published The Death of Keynes, in which he stated that Keynesian economics was dead, having been replaced by "total chaos" in...
In these changing times, organizations must innovate or die. In Who Killed Creativity … And How Can We Get It Back?, best-selling authors Andrew Grant and Gaia Grant explain how to become more creative...
