All Summaries
All Summaries
In Who’s Your Gladys? Marilyn Suttle and Lori Jo Vest present ten companies that have achieved remarkable success by focusing on customers and building long-term relationships. These companies have...
In Who’s in the Room?, Bob Frisch examines how leaders can better utilize their teams while increasing satisfaction and productivity. CEOs and their Senior Management Teams (SMTs) frequently experience...
After taking part in an exceptional business team early in his career, Keith Ferrazzi realized the “incredible power of having a team of people guide me, encourage me, help me to be open and candid, hold me accountable...
Tom Watson, Sr., set up a model of the modern industrial company. He based many of his ideas on those of his mentor, John T. Patterson of NCR, from whom Watson learned lessons in hardball business competition, such as...
There are more women than ever entering the top echelons of management, but that does not mean it has become easier to advance. In fact, career-transition consultant Emily Bennington has found that ambitious women...
In the late 1970s, Robert Lucas, professor of economics at the University of Chicago, published The Death of Keynes, in which he stated that Keynesian economics was dead, having been replaced by "total chaos" in...
In these changing times, organizations must innovate or die. In Who Killed Creativity … And How Can We Get It Back?, best-selling authors Andrew Grant and Gaia Grant explain how to become more creative...
Boyer describes the beginning of the end of CBS News' reign as THE news network, focusing on the history and final three years of Richard Salant's 18-year tenure as president of CBS News, including the events leading...
Many companies focus their energies on the what – strategies, products, and processes that drive their business. Although important, what truly determines whether or not a company will thrive is the who – the...
For two decades, middle managers have been under attack. They have been condemned for being bureaucratic and unproductive; criticized for lack of entrepreneurship; and subject for the first time to mass layoffs. In the...
