All Summaries

All Summaries

 
Delivering Happiness Hsieh, Tony Business Plus , 2010 Business Biographies, Customer Focus

Tony Hsieh, CEO of Zappos and one of the most widely successful e-commerce vendors on the Internet, has quickly risen through the ranks of corporate America. He has established himself as one of the premier thought...

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The Improvisation Edge Hough, Karen Berrett-Koehler Publishers , 2011 Teams

In The Improvisation Edge, author Karen Hough provides a guide for applying the intrinsic collaborative skills and behaviors of theatrical improvisers to increase innovation and efficiencies and to...

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Deep Dive Horwath, Rich Greenleaf Book Group Press , 2009 Business Strategy

Written with engaging insights and quotes from a variety of thinkers ranging from Machiavelli to Harvard Business School professor Michael Porter, Deep Dive is a must-read for strategic CEOs. Author...

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Face It Horn, Art AMACOM , 2004 Human Resources, Personal Growth

Fear comes in many different—and often disguised—forms. In addition to preventing many from achieving the levels of professional success of which they are capable, fear is also the root cause of most conflict in...

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How to Master the Art of Selling Hopkins, Tom Business Plus , 2005 Customer Focus, Marketing

How to Master the Art of Selling discusses the key characteristics that make up a true “champion” seller. Real champions are prepared for any selling situation and practice their selling techniques...

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How to Work for an Idiot Hoover, John Career Press , 2012 Management, Relationships

The revised edition of How to Work for an Idiot, first released in 2003, expands the list of Idiot Boss (I-Boss) types, adding two new types as well as new material on how these types line up on a...

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Corporate Conversations Holtz, Shel AMACOM , 2004 Communication, Leadership, Management

While many companies invest significant sums of money in their external communications efforts, internal communications are frequently overlooked and considered as being of lesser importance. In today’s competitive,...

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Tactical Transparency Holtz, Shel | Havens, John C. Jossey-Bass , 2009 Business Strategy, Technology

Customers and investors demand much from modern companies. They require absolute integrity, full disclosure of financials and business practices, and dialogue with company managers, and in the age of social media they...

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Allies or Adversaries Holm, Craig E. Health Administration Press , 2004 Health Care

Since its inception in the early part of the 20th century, the medical staff organization has allowed physicians to have some say in the running of hospitals and has acted as an overseeing body for granting credentials...

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The Responsibility Revolution Hollender, Jeffrey | Breen, Bill | Senge, Peter Jossey-Bass , 2010 Business Strategy, Social Responsibility

Many businesses claim to be in the forefront of corporate responsibility but in reality their concern is higher stock prices, and executive bonuses. Such companies are not responsible, and their corporate behavior is...

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