All Summaries
All Summaries
Across all industries and at all levels of organization there is a shocking epidemic of what Bruce Tulgan labels “undermanagement.” Undermanagement occurs when supervisory relationships between employees and bosses...
Sales people play an important role in winning revenue for companies. It is in every organization’s best interest to enhance sales performance, especially during challenging economic times. In Turbulent Times...
Market research in the form of consumer focus groups, polls, and surveys has long been the normal and accepted manner for testing new products, services, and communications materials. In Consumer.ology...
In a challenging economy of high competition and frequent budget cuts, email marketing is an attractive, low cost solution to driving a successful marketing campaign, yet the greatest advantage of email marketing is...
For many years, managers analyzed risks separately, without considering how they affected the business entity as a whole. In many cases, risk management was handled by the company’s chief financial officer, who often...
Over the past twenty years, the world has experienced some of the greatest changes in human history. The biggest result of any great advancement in the technological and scientific realms is that the 88 percent of the...
In the world of work, setbacks happen. In Comebacks, Andrea Redmond and Patricia Crisafulli explore the experiences of ten high profile leaders who endured some type of professional upset. The authors...
Americans have been led to believe that to decrease their dependency on fossil fuels and stave off climate change, they must transition to green energy: wind, solar, and biofuels. In his book Power Hungry...
In the knowledge economy, companies take it for granted that they must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. However, in ...
In the age of consumerism in healthcare, hospitals must reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. In Reinventing the Patient Experience...











