All Summaries

All Summaries

 
Partnership of Equals McGinn, Peter Health Administration Press , 2009 Health Care, Relationships

In Partnership of Equals, Peter McGinn discusses the various ways in which CEOs and board members can productively work together to resolve conflict and make a better, more effective healthcare...

Audio summary available
 
 
Pay Attention! Thomas, Ann | Applegate, Jill John Wiley & Sons, Inc. , 2010 Customer Focus, Marketing

In Pay Attention!, Ann Thomas and Jill Applegate present a guide for addressing the customer service challenge in a modern age where consumers are more skeptical, demanding, and self-reliant. Things...

Audio summary available
 
 
People Follow You Blount, Jeb John Wiley & Sons, Inc. , 2012 Leadership

People Follow You by Jeb Blount provides a framework for leading people in today’s high pressure workplace. The book describes seven guiding principles and five specific levers to help leaders improve...

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People, Planet, Profit Fisk, Peter Kogan Page Limited , 2010 Social Responsibility

Peter Fisk begins his book, People, Planet, Profit, by asserting that in a time of “unprecedented” change in the world, issues concerning the environment and society as a whole carry enormous...

Audio summary available
 
 
Perfect Selling Richardson, Linda McGraw-Hill , 2008 Entrepreneurship, Marketing

A successful sales call takes talent and effort. Marketing, sales strategy, preparation, technical expertise, business knowledge, keeping pace with technology, fast access to accurate information, drive, and the...

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Perfectly Able Hasse, Jim Lighthouse International , 2011 Diversity, Human Resources

In Perfectly Able, Jim Hasse explores the many benefits of hiring people with disabilities. Advanced problem-solving skills and creativity engendered by the need to overcome the obstacles of disability...

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Performance Dashboards Eckerson, Wayne W. John Wiley & Sons, Inc. , 2011 Productivity, Technology

In Performance Dashboards, author Wayne Eckerson demonstrates how organizations can implement performance dashboards to keep employees focused on what is relevant about their organizations and help...

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Performance Management Cokins, Gary John Wiley & Sons, Inc. , 2004 Business Strategy, Major Works, Management

The global business landscape has changed immensely over the past several decades according to author Gary Cokins, and it is time for the world’s business leaders to acknowledge that their organizations must change as...

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Personality Not Included Bhargava, Rohit McGraw-Hill Companies , 2008 Customer Focus

In Personality Not Included, Rohit Bhargava illustrates how companies must have a dynamic personality in order to attract and retain customers and, above all, remain profitable. By understanding the...

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Plan B Kord, David Free Press , 2012 Business Strategy

In Plan B, David Kord Murray contends that one of the worst problems in business is the failure of detailed strategic plans that have taken a great deal of time and money to develop. The problem is...

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