All Summaries
All Summaries
Technology is rapidly evolving, and the costs for keeping up are soaring. Opportunities in the market exist for companies capable of ramping-up or scaling-down operations quickly. In Business in the Cloud...
John Wiley & Sons Canada, Ltd., 2012 In Speaking as a Leader, Judith Humphrey aims to help people become more effective leaders by learning to be more effective speakers and, just as important, to...
Think Better by Tim Hurson outlines a six-step productive thinking program that helps individuals to think more efficiently, more powerfully, and more strategically. The program entails making a long...
For three decades, Judith Hurwitz has been involved with the technology sector. In Smart or Lucky?, Hurwitz casts her expert eye on the technology sector, and the lessons learned from each fallen company that today’s...
For most of us, our sense of well-being is closely tied to whether or not we have a sense of purpose and of making a difference. Employees who feel they are simply part of a bureaucracy and unable to contribute to the...
In The One Minute Negotiator, Don Hutson and George Lucas show that most people avoid negotiating in both work and everyday life because conflict makes them uncomfortable, nervous, and...
In The Amazement Revolution, Shep Hyken states that when the people involved in an organization do what is right by customers and employees, a certain amount of customer service, marketing, and sales...
In Driven, Razi Imam introduces the concept of Junoon, an ancient Arabic/Persian term that describes the obsession to achieve an impossible goal infused with a super-human level of motivation. The...
The key to a successful business is customer loyalty. Building enduring business relationships is a timeless strategy that transcends factors that are out of a service organization’s control, including technological...
Tim Irwin’s Derailed focuses on how a lack of key character qualities can cause a leader to go off track. To make his case, Irwin profiles six very public leadership demises: Bob Nardelli of Home Depot, Carly Fiorina...
