All Summaries
All Summaries
Most of the successes in businesses and personal life come from initiating relationships with the right people and then strengthening those relationships by using...
Some companies are focused on making the next one-off deal with a new customer, while others provide ongoing transactions and focus on developing ongoing relationships with their customers as they strive for a deeper...
Many sales professionals find it a daily struggle to understand women customers. The way women interpret behavior, hear unexpected meanings, take in "...
In recent years, there has been a steady increase in the number of leadership positions in healthcare. The process of hiring new leadership has a much more significant impact than hiring any number of lower level...
Alastair Rylatt's book specifically outlines how businesses and organizations gain excellent performance through sensitivity, interactivity, flexibility, and...
The world will soon face a massive talent shortage, especially in the areas of science, technology, engineering, and mathematics. Every nation in the world will be uniquely affected by this crisis, and each will...
Revolution is spreading across the economy. In every industry, buyers have increasingly become more demanding and less loyal. They are refusing to pay prices inflated by layers of middlemen, whom they do not perceive...
In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...
Will Your Next Mistake Be Fatal? concerns what author Robert E. Mittelstaedt, Jr. refers to as M3 - Managing Multiple Mistakes - and illustrates, using the experience of others, how to create an organization observant...
Almost everyone today uses the Internet for conducting business, gathering information, and making social connections. Still, the Internet is a dangerous place. Reputations can be damaged by scandal, businesses can...
