All Summaries

All Summaries

 
Creating WE Glaser, Judith E. Platinum Press Inc. , 2005 Human Resources, Leadership, Management, Relationships, Teams

According to Glaser, organizations lose their spirit, become mediocre, and die when they fall prey to what she calls the self-serving I-centric behaviors of control, blame, resignation, attachment to the past,...

 
 
How To Make Big Money In Your Own Small Business Fox, Jeffrey J. Vermillion , 2005 Management

Today, more than 25 million Americans own small businesses and millions more dream of running their own. The fact that a lot of people dream of owning a small business...

 
 
Why Good Girls Don't Get Ahead But Gutsy Girls Do White, Kate Warned Books , 1995 Change Management

Are you a rule follower, a people pleaser or a paper pusher? Have you been passed over for promotions despite your efforts to be well-liked? Chances are, you are a good girl and this might just be the reason why you...

 
 
Corporate Canaries Sutton, Gary Gary Sutton, Nelson Business , 2005 Business Strategy, Management

Long ago, coal miners would put caged canaries in their tunnels. If the little birds fell silent or dropped, this would alert the miners of the...

 
 
Business Class Whitmore, Jacqueline Jacqueline Whitmore , 2005 Communication, Customer Focus

To succeed in today's global economy; you can no longer rely on your business talent, education and years of experience alone. Nowadays, you must be...

 
 
Lost Knowledge DeLong, David W. Oxford University Press , 2005 Human Resources, Management, Productivity

The fact that baby boomers are retiring is probably news to no one. What is not widely publicized is that employees who have spent their entire career, or most of their career, with one company or organization, are...

 
 
Designing the Customer-Centric Organization Galbraith, Jay R. Jossey-Bass , 2005 Customer Focus, Leadership Development, Management, Productivity

Studies show that, because sales to existing customers are more profitable than sales to new customers, today’s businesses are recognizing that establishing long-term customer relationships is the best way to ensure...

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Lion Taming Katz, Steven L. SourceBooks, Inc. , 2004 Human Resources, Management, Personal Growth, Relationships

In Lion Taming, Steven Katz, former advisor to four U.S. senators and senior advisor to leaders and executives spanning the realms of business, non-profits, politics, and government, uses the analogy...

 
 
Keeping the People Who Keep You in Business Branham, Leigh American Management Association , 2001 Leadership, Management

In whatever business you choose to engage in, you need reliable and competent people. You have to invest in the right people - people who put their competencies and work...

 
 
Taming the Paper Tiger at Work Hemphill, Barbara Kiplinger Books , 2003 Management

Getting organized is not an easy task. Everyday, you are forced to deal with mountains of paper that contain both crucial information and useless garbage. This scenario is common to...

 
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