All Summaries

All Summaries

 
The Skilled Negotiator Reardon, Kathleen Kelley Jossey-Bass , 2004 Management, Personal Growth

Regardless of job or profession, eventually, everyone has to negotiate - something. Although expertise in negotiation requires observation and a trial-and-error approach, in The Skilled Negotiator,...

 
 
The Leader's Voice Clark, Boyd | Crossland, Ron SelectBooks, Inc. , 2002 Communication, Leadership, Personal Growth, Productivity

Often, leaders speak, their constituents applaud on cue, and the illusion is formed that communication has occurred. Unfortunately, this disconnect only breeds communication static that, over time, pushes leaders to...

 
 
Shaping the Future Belgard, William P. | Rayner, Steven R. AMACOM , 2004 Leadership, Management

Change management should, theoretically, be an ongoing element of every company’s growth. However, with three-quarters of all change initiatives failing to achieve the intended results, change management has become a...

Audio summary available
 
 
The Toyota Way Liker, Jeffrey K. McGraw-Hill , 2004 Business Biographies, Innovation, Major Works, Management, Productivity

Everyone in the auto industry is so familiar with Toyota’s dramatic business success and world-renowned quality that, as Liker points out, many consider the company to be “boring,” with its steadily growing sales,...

 
 
Thinking Inside the Box Cheyfitz, Kirk Free Press , 2003 Management

No business advice has been more frequently, or freely, dispensed over the last dozen or so years than that of “thinking outside the box” as the key to success in a rapidly changing, increasingly high-tech environment...

 
 
Reinventing Strategy Pietersen, Willie John Wiley & Sons, Inc. , 2002 Innovation, Personal Growth

According to Pietersen, today’s new leadership challenge is a journey of discovery in which management, particularly in large, established firms, must learn to “think out of the box” and “move out of their comfort...

 
 
Building A Knowledge-Driven Organization Buckman, Robert H. McGraw-Hill , 2004 Human Resources, Management, Productivity

If knowledge is power, then knowledge shared is knowledge multiplied. For many years, the knowledge that Buckman Laboratories, an international specialty chemical company in business since 1945, brought to its...

Audio summary available
 
 
Offshore Outsourcing Robinson, Marcia | Kalakota, Ravi Mivar Press , 2004 Global Business, Management

According to Robinson and Kalakota, most large corporations have cut costs as much as possible, using traditional methods. Understanding the “more for less” battle in which they are engaged, these firms realize that...

 
 
The Third Opinion Joni, Saj-Nicole A. Cambridge International Group Ltd. , 2004 Leadership, Management

What does it take to be a successful leader today? Besides the more obvious answers - commitment, intelligence, compassion, curiosity, and courage - there is one less obvious - the wisdom of others. Working with a...

 
 
Put The Moose On The Table Tobias, Randall | Tobias, Todd Indiana University Press , 2003 Leadership, Management, Personal Growth

Some problems are like having a moose in the room; the more one tries to ignore it, the more of an issue it becomes. Thus, the best thing to do is to confront it - to put the moose on the table - and look for a...

 
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