All Summaries

All Summaries

 
6 Habits of Highly Successful Managers Cioffi, John | Willig, Ken Career Press, Inc. , 2011 Management

Today, managers are inundated with information, advice, and various methods for success. It is easier than ever to fall off course, listen to bad information, and fail to become a successful manager. In 6...

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Capitalizing on Being Woman Owned Christy, Janet W. Janet W. Christy , 2006 Management, Personal Growth

This is the best time ever to be a woman business owner! And Capitalizing On Being Woman Owned will show you why. Government agencies need you in order to meet their...

 
 
Reinventing the Patient Experience Christianson, Jon B. | Finch, Michael D. | Findlay, Barbara | Jonas, Wayne B. | Choate, Christine Goertz Health Administration Press , 2007 Customer Focus, Health Care

In the age of consumerism in healthcare, hospitals must reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. In Reinventing the Patient Experience...

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The Innovator's Prescription Christensen, Clayton M. | Grossman, Jerome H. | Hwang, Jason McGraw-Hill , 2009 Health Care, Innovation

It will not come as news to most Americans that the United States health care system is in critical condition. Each year, fewer people can afford to pay for medical care and fewer businesses can afford to provide...

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How Will You Measure Your Life? Christensen, Clayton M. | Allworth, James | Dillon, Karen Harper Business , 2012 Personal Growth

In How Will You Measure Your Life?, Clayton M. Christensen, James Allworth and Karen Dillon detail a series of guidelines for finding meaning and happiness in life—both personally and professionally....

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The Power of LEO Chowdhury, Subir McGraw-Hill , 2012 Business Strategy, Customer Focus

Despite business management’s best efforts, quality improvement cannot be achieved through piecemeal changes or the efforts of a single, specialized department alone. According to quality expert Subir Chowdhury, true...

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The Seven Spiritual Laws of Success Chopra, Deepak Amber-Allen Publishing , 1994 Personal Growth

Dr. Deepak Chopra is a well-known author of more than 25 books. He is one of the leading spokespersons for a growing movement of physicians who are combining modern Western medicine with ancient Eastern healing methods...

 
 
Agents of Influence Choate, Pat Touchstone , 1990 Leadership

Politics is now an economic strategy along with price, quality, innovation, marketing, and service. Few American companies give attention to this sixth dimension of competition-fewer than 30 percent of the 150 largest...

 
 
Thinking Inside the Box Cheyfitz, Kirk Free Press , 2003 Management

No business advice has been more frequently, or freely, dispensed over the last dozen or so years than that of “thinking outside the box” as the key to success in a rapidly changing, increasingly high-tech environment...

 
 
A Manager's Guide to Improving Workplace Performance Chevalier, Roger AMACOM , 2007 Human Resources, Management

At one time or another, most managers have experienced dissatisfaction with their employees' performance. Despite the strong temptation to fall prey to the assumption that poor performance is a result of unchangeable...

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