All Summaries

All Summaries

 
Building the High-Trust Organization Shockley-Zalabak, Pamela S. | Morreale, Sherwyn P. | Hackman, Michael Z. John Wiley & Sons, Inc. , 2010 Business Strategy

Trust is not just important; it is the main element of success for any organization. High-trust organizations grow faster, innovate and execute better, enjoy more stakeholder loyalty, and are more valuable than...

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Beyond Selling Value Shonka, Mark | Kosch, Dan Dearborn Trade Publishing , 2002 Customer Focus, Marketing

Although many experts believe that the advent of the frictionless, boundaryless economy has caused the demise of the direct sales professional, Shonka and Kosch think this view is an exaggeration. Yes, sales channels...

 
 
The Trust Prescription for Healthcare Shore, David A. American College of Healthcare Executives , 2005 Health Care

David A. Shore’s The Trust Prescription for Healthcare offers solutions to the trust crisis in healthcare. Shore introduces the concept of trust as a critical driver of healthcare’s mission and margin...

Audio summary available
 
 
Authentic Conversations Showkeir, Jamie | Showkeir, Maren Berrett-Koehler Publishers , 2008 Communication, Leadership, Management, Personal Growth

Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of...

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Negotiate Like the Pros Shropshire, Kenneth L. McGraw-Hill Books , 2009 Business Strategy, Relationships

Do you want to be a better negotiator? Do you want to negotiate with the same success and confidence that you see among the professionals who handle...

 
 
Maximizing Employee Productivity Sibson, Robert E. AMACOM , 1994 Human Resources, Productivity

Maximizing Employee Productivity is a practical, results-oriented approach to improving employee effectiveness. Using his employee productivity (EP) process of productivity management, Sibson explains...

 
 
StoryBranding Signorelli, Jim Greenleaf Book Group Press , 2012 Marketing

In his book StoryBranding, Jim Signorelli shows readers how stories can be used as a unique, powerful way to define and sell a brand’s value. He defines a story as “a narrative about a character...

Audio summary available
 
 
The Wild Idea Club Silber,, Lee | Chapman,, Andrew | Krall, Linda Career Press , 2009 Innovation

Cultivating innovation from within employee ranks not only ensures a steady flow of new ideas, but also improves employee morale and reduces turnover. That is the thinking behind The Wild Idea Club by...

Audio summary available
 
 
Organized To Be Your Best! Silver, Susan Adams-Hall Publishing , 2004 Management

One of the factors to success is the ability to manage tasks efficiently and systematically in a similarly conducive environment. Practicing time management allows you to accomplish the more important tasks on time;...

 
 
The Secrets of Word-of-Mouth Marketing Silverman, George AMACOM , 2001 Marketing

Word-of-mouth marketing is the most powerful and persuasive weapon you can use, and it won't cost you anything! Based on Silverman's years of consulting with successful word-of-mouth campaigns of his own clients, here...

 
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