All Summaries
All Summaries
In today’s world, Transparency – acting with candor, disclosure, integrity, and honesty – is increasingly linked to both survival and success. Not only does Transparency enhance...
Advances in technology have broken down borders, bridged oceans, and created relationships between people and cultures where none had existed before. Because of these changes, cultural differences need to be...
Stories about corporations in crisis and seismic meltdowns of corporate leaders are not new. Toxic or dysfunctional leaders are often at the center of corporate controversy and are frequently viewed as the sole villain...
Today’s top organizations have embraced diversity and inclusion as practices that make good business sense. Fostering an internal culture of diversity that is interconnected with community outreach means organizations...
“America’s middle-market consumers are Trading Up,” say Michael Silverstein and Neil Fiske—a cultural movement that has changed the landscape of the American brand. Trading Up...
Few, if any, American companies can compete in industries the Japanese deem important. Japan's social and industrial structure has made it a very difficult market to penetrate. While America embraces free trade and...
Most providers of products and services are confronted with trade-offs between fidelity and convenience, yet few business leaders choose to view their product and service strategy through this lens. In Trade-...
In Toyota Under Fire, authors Jeffrey Liker and Timothy Ogden recount how Toyota Motor Corporation effectively dealt with serious allegations concerning the safety of its automobiles while struggling...
When it comes to efficient production and operational excellence, Toyota’s reputation is world-class. As a company, it has been the standard-bearer for innovation, continuous improvement, and lean manufacturing...
Ask employees at any company and you will find a vast majority of them have worked with a “toxic” employee. They go by many names: control freaks, narcissists, manipulators, bullies, or humiliators, but the result of...
