All Summaries
All Summaries
In Make Their Day!, Cindy Ventrice discusses how effective recognition increases an organization’s productivity, profitability, and lowers turnover. She states that recognition must be incorporated...
In The Unwritten Rules, John Beeson asserts that “companies offer few guideposts for advancing to the executive level.” In his work as a consultant and executive coach, he has questioned decision...
Whereas Lean thinking has traditionally been applied to manufacturing, it has great potential to improve other areas of operation as well. It can even benefit organizations that are not involved in manufacturing. The...
Tony Hsieh, CEO of Zappos and one of the most widely successful e-commerce vendors on the Internet, has quickly risen through the ranks of corporate America. He has established himself as one of the premier thought...
The circle not only symbolically represents a different way of meeting as a group, but it also physically changes the way that people interact with one another. When entering a circle, people immediately understand...
In Creating Your Own Destiny, Patrick Snow gives people the tools and resources they need to break out of the corporate grind and take control of their professional lives. The author discusses the...
When all four of its wings work together, the dragonfly has incredible strength and agility. In The Dragonfly Effect, Jennifer Aaker and Andy Smith explain how to effectively mimic the four wings of...
Workplace learning can help businesses achieve greater success. Unfortunately, its value is often underrated and easily underestimated. It is up to the professional spearheading workplace learning initiatives within...
Attaining organizational excellence begins by asking the right questions, and often the ones that appear simplest are both the most difficult and the most vital to answer. Peter F. Drucker, the seminal writer on the...
Customers have become technology savvy—blogging about products, instantly comparing prices, becoming fans on Facebook, and posting videos on YouTube. Retailers need to listen to what is being said about their products...
