All Summaries
All Summaries
In the years ahead, the workplace will be characterized by high degrees of demographic diversity. Today, there are four generations represented in the workforce: the Silent Generation (born between the Great Depression...
Every company engages in some form of game play, whether knowingly or not, yet most companies do not understand the detriment these games can have on productivity and profitability. In Games at Work,...
On today’s demanding advertising scene, grabbing and keeping consumers’ attention, or loyalty, is key to ensuring a brand’s success. In Game-Based Marketing, Gabe Zichermann and Joselin Linder show...
In Gaishi, T.W. Kang presents new insight into the old problem of how to do business in Japan. The author explains the differences between Japanese and American business practices. He further explains...
The future is about change but, according to Weiner and Brown, the future can only be grasped when objective information about change is combined with clear views. Unfortunately, the prevalence of “knee-jerk clichés...
The U.S. is a pluralistic society, more diverse than any other country, and it is this very diversity that molds the unique American personality. As the nation matures, people tend to become more alike, but the flow of...
What will the world look like in the year 2020? Author Robert J. Shapiro believes there will be significant changes caused by globalization, aging societies, and the rise of America as a sole superpower. These...
This second edition of Future Perfect is a revisiting of the concepts of Stan Davis introduced ten years ago - concepts such as "any time," "any place," and mass customization" - which have now become...
As we accelerate into the next century, we will need to see clearly and react quickly to navigate the sharp turns ahead. Those who can discern the important trends, understand their implications, and predict their...
For many years, managers analyzed risks separately, without considering how they affected the business entity as a whole. In many cases, risk management was handled by the company’s chief financial officer, who often...











