All Summaries
All Summaries
Virtual presentations—videoconferences, webinars, and podcasts—are becoming increasingly popular and a greater element of everyday business communication. Improved technology has transformed virtual presentations into...
Experience suggests that leaders know how they should behave in different situations, yet they often choose unwise behavior instead. Their intentions and actions are not in alignment. As people cultivate their inner...
Customer decisions are based on more than price or product; they are founded on every detail of the purchasing experience, including the salesperson, the message, the interaction, and the website. When these factors...
The majority of today’s leaders believe that they are providing a sufficient amount of coaching to their employees, but studies show that the “coachees” disagree. In The Extraordinary Coach, John H....
Because the important topic of leadership has been explored and expounded upon ad infinitum, by a multitude of academicians, consultants, and leaders, themselves, there is no dearth of contrasting and complementary...
In The Extraordinary Leader, John H. Zenger and Joseph R. Folkman explore what it takes to develop poor and average leaders into extraordinary leaders, defined as those leaders occupying the top ten...
In The Facebook Effect, David Kirkpatrick delves into the life of entrepreneur Mark Zuckerberg and explores how he created a company that has forever changed the way the world uses the Internet....
The Failure of Risk Management shows readers how to identify and fix the most common problems in risk management. Ineffective risk management methods, often touted as “best practices,” are passed from...
As the world evolves, we need to understand what the world will be like as women come to have more and more impact in the public realm. Thus, The Female Advantage attempts to answer the small questions...
Women and men have different perspectives on the world and on how they experience it, but business organizations have traditionally focused on and rewarded only male-centric points of view. A woman’s unique perceptions...
