All Summaries
All Summaries
Companies must pay attention to their bottom lines, but many companies lose sight of the fact that paying attention to their employees will positively impact their bottom line. What motivates employees to perform, to...
Many business self-help books assume that anyone can be an entrepreneur. Those who have built businesses know there is no magic plan to create a business that makes a million dollars a day. In The Entrepreneur...
With The Essential Controller, Steven M. Bragg has provided a primer for the new controller. The world of accounting has changed, and with it the role of the controller. A once isolated profession,...
In The Essential Credit Repair Handbook, credit expert and financial coach Deborah McNaughton helps people climb their way out of debt of all kinds—credit card, loan, and even bankruptcy. McNaughton...
In The Essential Performance Review Handbook, author Sharon Armstrong explains the importance of the performance review, and how it can benefit relationships between supervisors and employees, as well...
In today’s increasingly competitive job market, phone interviews have become a necessary step in the interviewing process. A phone interview is more than just a phone conversation with a potential employer; it is the...
Big-business syndrome can be recognized by a highly centralized and bloated bureaucracy, an increasing number of meetings merely to reach decisions, and interdepartmental transference of problems. Tateisi first noticed...
Virtual presentations—videoconferences, webinars, and podcasts—are becoming increasingly popular and a greater element of everyday business communication. Improved technology has transformed virtual presentations into...
Experience suggests that leaders know how they should behave in different situations, yet they often choose unwise behavior instead. Their intentions and actions are not in alignment. As people cultivate their inner...
Customer decisions are based on more than price or product; they are founded on every detail of the purchasing experience, including the salesperson, the message, the interaction, and the website. When these factors...
