All Summaries

All Summaries

 
How Seidman, Dov John Wiley & Sons, Inc. , 2008 Leadership, Management, Personal Growth

Krazy George Henderson, on an October day in 1981 at Oakland Stadium, invented the sweep of crowd enthusiasm now known as the Wave. His seemingly trivial feat of coordinating humans to work together toward a common...

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Hothouse Earth Gribbin, John Grove Weidenfeld , 1991 Business Biographies, Global Business, Social Responsibility

Hothouse Earth draws our attention to the disastrous effects of human activity on the environment. By examining global warming against the background of natural climatic processes, Gribbin provides a...

 
 
Hot, Flat, and Crowded Friedman, Thomas L. Farrar, Straus and Giroux , 2008 Global Business, Major Works

Global warming, the rise of the middle class and rapid population growth are making the world hot, flat and crowded. In Hot, Flat, and Crowded, author Thomas Friedman explains that these challenges...

Audio summary available
 
 
Hot Spots Gratton, Lynda Berrett-Koehler Publishers , 2007 Human Resources, Innovation, Management, Productivity, Teams

According to Gratton, Hot Spots are places and times—workplaces, teams, departments, companies, factories, cities, industries, coffee shops, hallways, and/or conferences—where people work in exceptionally creative and...

 
 
Hope Is Not a Strategy Page, Rick Nautilus Press , 2002 Customer Focus, Marketing

Product commodification, disintermediation, e-commerce, customer relationship management, and business partnering are the major selling transformations that are rapidly changing traditional business-to-business buyer-...

 
 
Hoover's Vision Hoover, Gary Texere , 2001 Management

To be able to build and sustain a successful business, you have to come up with strategies, plans, and goals based on new and innovative ideas. Author...

 
 
Hold On, You Lost Me! McCarthy, Bernice | O'Neill-Blackwell, Jeanine ASTD Press , 2007 Leadership Development, Personal Growth

In Hold On, You Lost Me, authors Bernice McCarthy and Jeanine O’Neill-Blackwell assert that every person has an individual learning style, one that dictates how information is perceived and processed...

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Hiring the Best Knowledge Workers, Techies & Nerds Rothman, Johanna Dorset House Publishing , 2004 Business Strategy, Management

The foundation for a successful high technology organization is good technical people. Organizations should realize that it is essential to establish a good process for hiring key individuals....

 
 
Hiring for Attitude Murphy, Mark McGraw-Hill , 2012 Human Resources, Leadership Development

In Hiring for Attitude, Mark Murphy contends that whether a company is hiring its next hourly employee, its next CEO, or someone for a position in between, attitude will likely be the issue that...

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High-Tech, High-Touch Customer Service Solomon, Micah AMACOM , 2012 Customer Focus

In High-Tech, High-Touch Customer Service, author Micah Solomon teaches businesses how to navigate customer service in world of rapid technological advancement and ever-changing customer behavior and...

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