All Summaries

All Summaries

 
The Inclusion Breakthrough Miller, Frederick A. | Katz, Judith H. Berrett-Koehler Publishers , 2002 Diversity, Human Resources, Social Responsibility

Although most Fortune 500 companies have some kind of diversity program, Miller and Katz believe that the majority have been unsuccessful because of what they call diversity in a box restrictive policies, practices,...

 
 
A Seat at the Table Miller, Marc Greenleaf Book Press , 2009 Business Strategy, Customer Focus

The word salesperson can have ugly connotations; it often reminds customers of disengaged product-pushers who sell without passion or purpose. If a salesperson can transcend that image, however, and help his customers...

Audio summary available
 
 
The Secret of Teams Miller, Mark Berret-Koehler Publishers, Inc. , 2011 Teams

In The Secret of Teams, Mark Miller examines what makes high-performance teams so effective. This engaging business parable follows the continuing story of Debbie Brewster (the heroine from Miller’s...

Audio summary available
 
 
ProActive Selling Miller, William AMACOM , 2012 Customer Focus, Relationships

Selling is something that elicits mixed emotions. Some people take to it naturally and others continually struggle to get it right. In this second edition of ProActive Selling, William “Skip” Miller...

Audio summary available
 
 
Future in Sight Minkin, Barry Howard Macmillan Books , 1995 Marketing

As we accelerate into the next century, we will need to see clearly and react quickly to navigate the sharp turns ahead. Those who can discern the important trends, understand their implications, and predict their...

 
 
Managers Not MBAs Mintzberg, Henry Berrett-Koehler Publishers , 2004 Human Resources, Management

According to Mintzberg, management education is really business education, offering specialized training in the functions of business rather than general education in the practice of managing. As a result, thousands of...

 
 
Managing Mintzberg, Henry Berrett-Koehler Publishers , 2009 Major Works, Management

Identifying what managers do is easy; making sense of the huge assortment of duties and requirements is the difficulty. According to management guru Henry Mintzberg, author of Managing, management must...

Audio summary available
 
 
The Rise and Fall of Strategic Planning Mintzberg, Henry Simon & Schuster, Inc. , 1994 Business Strategy

In his now-classic study, The Rise and Fall of Strategic Planning, Henry Mintzberg traces the origins of strategic planning, describes its demise, diagnoses why it failed, identifies important...

Audio summary available
 
 
Masters of Sales Misner, Ivan R. | Morgan, Don Entrepreneur Media, Inc. , 2007 Customer Focus, Marketing

In Masters of Sales, Misner and Morgan guide salespeople on a journey through the successful techniques and strategies used by such masterful sellers as Brian Tracy, Tony Robbins, Jay Conrad Levinson,...

 
 
The 29% Solution Misner, Ivan R. | Donovan, Michelle R. Greenleaf Book Group Press , 2008 Relationships

Networking is not a passive activity; it is a technique that rewards hard work and active participation with the enormous marketing potential it has to offer. With this in mind, Ivan Misner and Michelle Donovan wrote...

Audio summary available
 
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