All Summaries

All Summaries

 
The Amazement Revolution Hyken, Shep GreenLeaf Book Group Press , 2011 Customer Focus, Management

In The Amazement Revolution, Shep Hyken states that when the people involved in an organization do what is right by customers and employees, a certain amount of customer service, marketing, and sales...

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Mother Teresa, CEO Bose, Ruma | Faust, Lou Berrett-Koehler Publishers, Inc. , 2011 Business Biographies, Leadership, Social Responsibility

Mother Teresa, CEO is not the typical business book. Authors Ruma Bose, a former volunteer with Missionaries of Charity, and her mentor, Lou Faust provide insight for business leaders from an atypical...

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Double Double Herold, Cameron Greenleaf Book Group Press , 2011 Business Strategy, Entrepreneurship

In Double Double, Cameron Herold offers a detailed plan for entrepreneurs who wish to double the size of their companies’ revenues and profits within three years. The steps he describes are simple,...

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Do More Great Work Stanier, Michael Bungay Workman Publishing Company, Inc. , 2010 Major Works, Personal Growth

Too many people spend their work days busy with tasks that are not important to them or their organization. Michael Bungay Stanier wrote Do More Great Work for those people who want to move beyond busy...

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If You Will Lead Moran, Doug Agate Publishing , 2011 Leadership

Doug Moran’s If You Will Lead describes a leadership framework based on the popular poem “If—” by Rudyard Kipling. The poem has inspired generations of students to emulate the leadership...

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Principled Selling Tovey, David Kogan Page Limited , 2012 Customer Focus, Marketing

In Principled Selling, David Tovey explains that businesses must abandon their old heavy-handed, cold-calling sales approaches and instead use social media to determine what actually stimulates today’s...

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Good for Business Benett, Andrew | Gobhai, Cavas | Reilly, Ann O. | Welch, Greg Palgrave Macmillan , 2009 Social Responsibility

After decades marked by the misdeeds of businesses—from Enron to the BP oil spill—consumers have lost confidence in big businesses. However, companies have an opportunity to regain that confidence, and the support of...

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In the Shadow of the Dragon Nie, Winter | Dowell, William | Lu, Abraham AMACOM , 2012 Global Business

China is becoming an increasingly important player in the global business world. Its population offers a ready workforce, as well as an enormous number of consumers. For multinational companies, understanding how China...

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Cannibal Capitalism Hill, Michael C. John Wiley & Sons, Inc. , 2012 Economics & Finance, Entrepreneurship

Michael Hill was a custom home builder with a company valued at $47 million when the subprime crisis hit and the nation’s housing market tanked. In 2008, Hill found himself in bankruptcy court. He realized that the...

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The Wild Idea Club Silber,, Lee | Chapman,, Andrew | Krall, Linda Career Press , 2009 Innovation

Cultivating innovation from within employee ranks not only ensures a steady flow of new ideas, but also improves employee morale and reduces turnover. That is the thinking behind The Wild Idea Club by...

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