All Summaries
All Summaries
In Culture Shock, Will McInnes argues that the 20th-century way of doing business needs to be laid to rest. In its place, McInnes envisions a 21st-century approach to organizational dynamics that...
Organizations that develop and sustain a customer focus have an essential competitive advantage in today's service economy. Customer-savvy companies understand that this hinges on fundamentally transforming the way a...
In Customer-Driven Operations Management, Christopher K. Ahoy proposes that an organization can have an advantage over its competition if it strives to become the best by moving from survival mode to...
Bolivar J. Bueno feels that the first step that a company should take in order to dominate its market is to get to know its most loyal customers, its “Brand Lovers,” and what it is that they love about the company. In...
Executives and managers at every level in every company have to manage budgets and make tough decisions about where to spend and where to cut. Cut Costs Not Corners by Colin Barrow provides a coherent...
Western management culture encourages a bias toward quick solutions, immediate action, and the avoidance of problems. While today’s managers may appear to convey strength and good strategic decision making, Frank...
In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...
Mega-mergers and acquisitions seem to be the norm these days. They garner a lot of press, and with good reason. Shareholders, stockholders, competitors, and regulatory agencies all follow these deals with great...
Because of the inherent risks and rewards of attracting senior management, leadership recruitment and succession planning are at the top of the agenda for growth-minded corporations. Organizations' futures are...
At some point in their lives, many individuals get overwhelmed and disconnected. They feel that their lives lack meaning, and they realize they need to do something to alter their present situation but lack the...
