All Summaries

All Summaries

 
...And the Clients Went Wild! Kuzmeski, Maribeth John Wiley & Sons, Inc. , 2010 Customer Focus, Marketing

Successful companies understand how to reach out to people who are interested in their products and services, creating a strong emotional connection. In …And the Clients Went Wild!, Maribeth Kuzmeski...

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1,000 Dollars & an Idea Wyly, Sam Sam Wyly, Newmarket Press , 2008 Business Strategy

My work is to create companies and build them," writes Sam Wyly in this candid and engrossing account of the process, relationships, struggles, and strategies in...

 
 
10 Must Reads On Managing People Harvard Business Review Editors Harvard Business School Publishing Corporation , 2011 Management

The articles found in HBR’s 10 Must Reads On Managing People help readers focus on the fundamental people management skills that every manager should learn. Each article is written by an expert in...

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10 Steps to Be a Successful Manager Haneberg, Lisa ASTD Press , 2007 Management

Successful businesses rely on great managers. Effective management practices enable organizations to identify new opportunities, execute strategies successfully, and complete projects on time and on budget. However,...

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10 Steps to Successful Business Writing Appleman, Jack E. ASTD Press , 2008 Personal Growth

While studies point to an inadequate level of writing in the business world, most business professionals view writing as a soft skill that is not worth an investment of time and money. Recently, however, some employers...

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10 Steps to Successful Change Management Vukotich, George ASTD Press , 2011 Change Management

Change happens. There is simply no stopping it. In 10 Steps to Successful Change Management, George Vukotich offers those faced with change at an organizational level a systemized, ten-step system to “...

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10 Steps to Successful Coaching Oberstein, Sophie ASTD Press , 2009 Leadership, Leadership Development, Personal Growth

Workplace coaching has gained in popularity, and it has evolved from being viewed as a punishment for poor performance to a perk for those being groomed for positions of greater responsibility. In 10 Steps to...

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10 Steps to Successful Customer Service Kamin, Maxine ASTD Press , 2010 Customer Focus

Great customer service is about connections. Loyal customers do not wander in and out of businesses; they form relationships and stay with companies. In 10 Steps to Successful Customer Service...

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10 Steps to Successful Facilitation ASTD Editors ASTD Press , 2008 Teams

In 10 Steps to Successful Facilitation, the American Society for Training and Development provides detailed instructions on becoming an effective and skillful facilitator. It discusses the...

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10 Steps to Successful Meetings ASTD Editors ASTD Editors ASTD Press , 2009 Management, Productivity

In 10 Steps to Successful Meetings, the American Society for Training and Development provides key information needed to develop and facilitate effective meetings. Conducting efficient meetings is an...

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