All Summaries | Business Book Summaries

Zombie Banks

admin — Sat, 01 Sep 2012 05:00:14 +0000

Author:

Onaran, Yalman

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Economics & Finance

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In Zombie Banks, author Yalman Onaran examines the practice of zombie banking, explains why it does not work, and outlines the steps needed to rid the global financial community of these dangerous institutions. While covering the collapse of Lehman Brothers and Bear Stearns in 2008, Onaran discovered that no one within those organizations had the complete picture of how the companies functioned and, therefore, no one had any answers. Zombie Banks is Onaran’s attempt to connect the dots that make up the current global financial landscape.

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Zaibatsu America

admin — Tue, 03 Aug 2010 00:24:36 +0000

Author:

Kearns, Robert L.

Publisher:

The Free Press

Published Date:

1992

Management

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Although little understood, Zaibatsu America is being created as part of one of the largest transfers of capital in history. It entails the formation of an almost separate Japanese economy within major sectors of corporate America through a placement of a tightly integrated, fiercely competitive network along the entire length of a targeted industry. As a result of this strategy, the U.S. is fast losing control over vital parts of its economy. Zaibatsu literally means a "financial clique" or a family-dominated holding company.

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Your Marketing Sucks

admin — Fri, 12 Dec 2003 05:00:31 +0000

Author:

Mark Stevens

Publisher:

Crown Business

Published Date:

2003

Marketing

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If every dollar that you spend on marketing isn't generating more than that amount, then your marketing sucks. You might as well throw away thousand-dollar bills in spending on marketing. So says author Mark Stevens, creator of the Extreme Marketing process. Extreme Marketing is based on the premise that you know why and what you are spending for in marketing. In other words, your spending is in context with specific goals. There should be a plan that makes every marketing tactic reinforce the other. What gets back must be more than what you spend.

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Your Inner Edge

admin — Thu, 01 Apr 2004 05:00:00 +0000

Author:

Lambert, Charles

Publisher:

Trafford Publishing

Published Date:

2003

Personal Growth

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The author contends that personal training and coaching can help individuals to gain the "edge" required for them to excel. As other success-minded professionals avail of the services of personal trainers and coaches to gain such an edge, readers can have as personal a training through the author's book. The book can be used both as a stand-alone training manual and as part of a learning system known as the Internal Technology (IT) Training Program.

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Your Call Is (not that) Important to Us

admin — Tue, 26 Apr 2011 05:00:15 +0000

Author:

Yellin, Emily

Publisher:

Free Press

Published Date:

2009

Customer Focus

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Based on interviews with industry professionals at various levels as well as hard-to-believe but true reports of bad customer service, Your Call Is (not that) Important to Us investigates the inner workings of the multimillion-dollar customer service industry. Author Emily Yellin recounts entertaining stories of customer service experiences gone terribly wrong, but she also tells the story from the point of view of customer services representatives, who often confront not only rudeness and irritation but also racism, sexism, vulgarity, and threats.

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Your Best Year Yet!

admin — Sat, 01 Jan 2000 05:00:20 +0000

Author:

Ditzler, Jinny S.

Publisher:

Warner Books

Published Date:

2000

Personal Growth

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Here is a book with a thought-provoking questionnaire recommended for anyone who is either new to the field of personal growth, or want to take themselves to the next level. The first part of the book is largely a personal account of how the author developed the workshop and how it helped her and her husband reach their goals. The book and questionnaire is challenging, yet easy to follow and can help readers sort to out their beliefs, values, roles and goals.

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Your Best Just Got Better

admin — Fri, 10 Aug 2012 05:00:15 +0000

Author:

Womack, Jason W.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Management

Personal Growth

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In Your Best Just Got Better, executive coach and author Jason W. Womack presents actionable strategies to help managers, employees, and entrepreneurs alike in their quest to make lasting, sustainable changes in their working lives. His three-step approach to better time management and goal achievement focuses on making smarter choices, seeking out contacts and projects that foster growth, and improving focus.

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You, Inc

admin — Fri, 01 Jun 2007 05:00:30 +0000

Author:

McGrath, John

Publisher:

LeadsPress

Published Date:

2006

Business Strategy

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It's an exciting time for business people. There have never been so many opportunities in the world of business as there are today. We can all achieve more than ever before and in a much shorter timeframe than we previously could have imagined. "You Inc." by John McGrath shows you how you can take advantage of these opportunities by creating the business of your dreams. This book offers major strategies and practical, easy-to-do tips on how to turn your current business - i

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You Need to Be a Little Crazy

admin — Sat, 01 Oct 2005 05:00:31 +0000

Author:

Barry J. Moltz

Publisher:

Dearborn Trade

Published Date:

2003

Business Strategy

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Are you thinking of starting your own business? Turning your back on a stable career to pursue your own business takes a lot of passion, courage and a little craziness. Barry Moltz, successful entrepreneur and investor, shares with you his ideas on how to build a business without breaking your bank. Find out the greatest myths of start-up businesses and learn how to nurture the human dimension of business.

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You Don't Need a Title to Be a Leader.

admin — Thu, 01 Feb 2007 05:00:30 +0000

Author:

Sanborn, Mark

Publisher:

Random House

Published Date:

2006

Leadership

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Leaders do not necessarily need titles to be what they are. In this book, Mark Sanborn uses the stories of unsung heroes to illustrate how people can improve their organization and enhance their careers.

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You Can’t Lead with Your Feet on the Desk

admin — Tue, 21 May 2013 05:00:11 +0000

Author:

Fuller, Ed

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Leadership

Relationships

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In You Can’t Lead with Your Feet on the Desk, Ed Fuller, the leader of Marriott International Lodging, offers real-world advice about how to connect with, manage, and do business with people who have roots in other cultures. Through scores of personal anecdotes, Fuller illustrates how best to navigate cultural nuances and language differences as well as how to overcome geographical barriers and frustrating bureaucracy in the pursuit of solid, rewarding relationships.

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Buy Link:

http://www.amazon.com/gp/product/0470879610/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470879610&linkCode=as2&tag=busibooksum03-20

Y in the Workplace

admin — Tue, 12 Oct 2010 04:08:25 +0000

Author:

Lipkin, Nicole A.

Perrymore, April J.

Publisher:

Career Press

Published Date:

2009

Diversity

Human Resources

Management

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Like it or not, Generation Y (Gen Y) is entering the workplace, and their numbers are too big to ignore. Sporting nose rings and spurning panty hose, listening to iPods and continuously text messaging, the generation born between 1980 and 2000 is stunning supervisors and appalling coworkers while at the same time coming up with fresh, brilliant, insightful ideas and solutions that turn the workplace and the world upside down. In Y in the Workplace, authors Nicole A. Lipkin and April J.

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X-Engineering the Corporation

admin — Thu, 02 Jan 2003 00:24:39 +0000

Author:

Champy, James

Publisher:

Warner Books

Published Date:

2002

Management

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In Reengineering the Corporation, 1993, Michael Hammer, with coauthor, Champy, offered the advice that work would have to be reengineered in terms of processes, if businesses were to respond successfully to the mega changes wrought by globalization, rampant competition, and the growing demands of increasingly sophisticated customers. The result was a great wave of reengineering worldwide that achieved enormous efficiencies in every conceivable industry.

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Wriston

admin — Tue, 03 Aug 2010 00:24:40 +0000

Author:

Zweig, Phillilp L.

Publisher:

Crown Business

Published Date:

1996

Business Biographies

Global Business

Leadership

Business Biographies

Global Business

Leadership

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In terms of intellectual and industry leadership and innovation, Walter Wriston deserves very high marks. While A. P. Giannini (Bank of America) and J. P. Morgan are in a league of their own for having started great banking institutions from scratch, no banker and no institution did more to free the financial services industry and the U.S. economy from the regulatory gridlock of the 1930s than did Wriston and Citibank. In the latter half of the 20th century, Wriston was the preeminent mold-breaker.

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World Wise

admin — Tue, 10 Apr 2007 00:24:40 +0000

Author:

Denslow, Lanie

Published Date:

2006

Diversity

Global Business

Personal Growth

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At the heart of the world economy, business professionals are striving to communicate across different cultural heritages and experiences. However if these professionals do not understand the range of values, attitudes, and definitions of appropriate business behavior, they will find it difficult to build the relationships that are fundamental to all commercial activity.

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World Wide Rave

admin — Tue, 23 Aug 2011 05:00:21 +0000

Author:

Scott, David Meerman

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Marketing

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A World Wide Rave occurs when people spread a message about a company or its products in online networks, where the message grows exponentially, potentially reaching millions of audience members. According to David Meerman Scott, author of World Wide Rave, savvy companies can leverage the Internet and its tools to connect with people around the world, give them something valuable, and prove that the company is worth talking about.

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World Famous

admin — Mon, 10 Aug 2009 00:24:41 +0000

Author:

Tyreman, David

Publisher:

AMACOM

Published Date:

2009

Business Strategy

Marketing

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Understanding brand identity is crucial for every business; yet, few actually have a well-defined brand identity that inspires legions of loyal followers. Companies that are the most successful, that consistently deliver results, and that hold on to a loyal customer base understand that business is more than just a series of transactions. In World Famous, David Tyreman reveals that the secret lies in working to inspire rather than to sell, in being authentic rather than trying to fit in, and in engaging a marketplace of consumers rather than by focusing on the competition.

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World Class Diversity Management

admin — Sun, 03 Apr 2011 05:00:14 +0000

Author:

Thomas, Jr., R.Roosevelt

Publisher:

Thomas and Associates, Inc.

Published Date:

2010

Diversity

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In World Class Diversity Management, R. Roosevelt Thomas, Jr. draws from his twenty-five year career in diversity work, interactions with senior-level executives, and personal observations and discoveries to present a collection of frameworks and strategies for managing diversity. Thomas explains that diversity management is a relatively new and unexplored field, one which sits at a critical juncture: it may regress, idle, or develop into a more established discipline.

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Working With You is Killing Me

admin — Tue, 01 Aug 2006 05:00:30 +0000

Author:

Crowley, Katherine

Elster, Kathi

Publisher:

Warner Business Books

Published Date:

2006

Management

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In a perfect world, businesses would run as they were presented in company brochures and portfolios-- performing as lean, mean, profit-making machines, with all its departments and people united as one mind, moving towards a single goal. But this is hardly a perfect world, and in reality, an office setting is often far from being serene. It is a mix of personalities and working styles which sometimes clash, creating friction between people and often creating problems for the company as well.

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Working with Americans.

admin — Tue, 30 Jan 2007 00:24:40 +0000

Author:

Stewart-Allen, Allyson

Denslow, Lanie

Published Date:

2002

Global Business

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In 2002, Felix Rohatyn (American businessman and investment banker), proclaimed that four and a half million Americans were working for European companies and that approximately the same number of Europeans were employed by American companies. It is a situation that authors Stewart-Allen and Denslow believe provides (now more than ever) too many chances for conflict, confusion, and missed opportunities. There are entirely too many differences between American business and that of the rest of the world.

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Working Together

admin — Sat, 16 Feb 2002 00:24:40 +0000

Author:

Lewis, James P.

Publisher:

Beard Books

Published Date:

2002

Business Biographies

Global Business

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The tremendous engineering achievement of the Boeing 777, as well as its commercial success, was proof to Alan Mulally (executive vice president of The Boeing Company and president and CEO of Boeing Commercial Airplanes) that the "Working Together" principles he implemented throughout the airplane's development were key. James P. Lewis, like Mulally, thinks these principles represent the best of management practice.

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Working the Shadow Side

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Egan, Gerard

Publisher:

The Human Element

Published Date:

1994

Management

Productivity

Management

Productivity

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Much has been written about the processes and systems that drive organizations and the ways and means of making them more effective. What is rarely discussed, and certainly not in any great detail, are the covert systems and process- the informal meetings at the water cooler, the rumors, the whispers, the special favors, the political maneuverings, the favoritism, the patronage, the undiscussed firings and promotions-the forces that really drive the organization.

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Working Relationships

admin — Tue, 06 May 2008 00:24:40 +0000

Author:

Wall, Bob

Publisher:

Davies Black

Published Date:

2008

Human Resources

Management

Personal Growth

Relationships

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Being able to work with people is one of the most important factors in determining success on the job. The things that we need to improve our jobs are only a conversation away. Ideas go unexpressed or unheard because we often do not know how to talk to each other about work. While most of us have good intentions, we are prone to blind spots in our self-perception, resulting in behaviors that produce unintended consequences.

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Working GlobeSmart

admin — Mon, 02 Jan 2006 00:24:39 +0000

Author:

Gundling, Ernest

Publisher:

Davies-Black Publishing

Published Date:

2004

Global Business

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Anyone who crosses a national or cultural boundary when doing business faces a common set of hazards. Differences in language, social customs, and business styles add further complexity to already-complicated transactions. The inability to relate and cooperate across organizational lines, with counterparts from other countries and cultures, is one of the main causes of problems in global business negotiations.

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Workforce America!

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Loden, Marilyn

Rosener, Judy B.

Publisher:

Business One/Irwin

Published Date:

1991

Diversity

Human Resources

Management

Social Responsibility

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In Workforce America, the authors contend that-contrary to what some believe-managing diversity as an asset does not require expertise in cultural differences. The only prerequisite is a framework for analyzing the impact of personal values, beliefs, and achievements, group dynamics, and institutional policies, practices, and norms. Workforce provides such a framework. The concepts are so simple and so obvious, one realizes that all along, the whole of society has been missing the forest because of the trees.

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Work Your Strengths

admin — Sun, 06 Nov 2011 06:00:17 +0000

Author:

Martin, Chuck

Guare, Richard

Dawson, Peg

Publisher:

AMACOM

Published Date:

2010

Personal Growth

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In Work Your Strengths, Chuck Martin, Richard Guare, and Peg Dawson have explored this concept of position and personality, and created a set of “executive skills.” This set of skills is found throughout the business world, and defines many different types of leaders in every industry. Some skills are a result of habit, while others are a result of brain chemistry. Leaders are not proficient in all skills, but some skills define certain positions more than others.

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Work Without Managers

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Fisher Jr., James R.

Publisher:

The Delta Group

Published Date:

1991

Human Resources

Management

Human Resources

Management

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In Work Without Managers, Fisher attempts to awaken professional/technical workers to the power and influence they possess to enact change. He also addresses the managers who want to know what their professional employees are thinking and feeling about work, management, the organization, and themselves. It is his contention that although the experts insist we are in the midst of organizational revolution, workers still remain outside the equation. Management is still insensitive to its employees and supports company politics at the expense of productivity.

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Work with Passion in Midlife and Beyond

admin — Tue, 15 Jun 2010 00:24:42 +0000

Author:

Anderson, Nancy

Publisher:

New World Library

Published Date:

2010

Personal Growth

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Nancy Anderson’s book Work with Passion in Midlife and Beyond presents a simple process for reshaping your life both inside and outside the workplace. Her seven-step process for change begins by eliminating layers of physical and emotional clutter, and ends with finding a perfect work niche. Drawing on years of experience as a career counselor, Anderson helps us discover our passion path and follow it wherever it leads.

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Work the System

admin — Mon, 01 Dec 2008 05:00:30 +0000

Author:

Carpenter, Sam

Publisher:

North Sister Publishing

Published Date:

2008

Business Strategy

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There is nothing mystical in Work the System - no airy-fairy platitudes, no feel-good, unsupportable theories of reality that offer little more than immediate comfort. This book is not about right or wrong, religion or politics, or about turning our world upside down. Instead, it aims to give its readers simple and dispassionate direction for finding freedom and wealth in the world they inhabit. For small business owners, corporate ladder climbers, and nine-to-fivers, it's a boots-on the-ground

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Work Smart, Not Hard

admin — Tue, 03 Aug 2010 00:24:39 +0000

Author:

Sullivan, George

Publisher:

Facts on File Publications

Published Date:

1989

Human Resources

Personal Growth

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There is no set formula for success, although some general characteristics can be discerned. Successful people are those who pursue success and make it happen, but other factors are enumerated and discussed. "Expert" opinions demonstrate the variety of opinions and paths to success, although having a clear sense of purpose and a plan to achieve goals appears to be a common thread. Most business activity is a means, not an end, it is important to control your workday, rather than have it control you.

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Work Makes Me Nervous

admin — Wed, 21 Sep 2011 05:00:16 +0000

Author:

Berent, Jonathan

Lemley, Amy

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Personal Growth

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Many people experience anxiety on the job. This problem affects employees at every level of organizations, from entry-level workers to senior executives. Although workplace anxiety can be debilitating, it does not have to be. In Work Makes Me Nervous, Jonathan Berent and Amy Lemley describe a personal coaching system that conquers this problem. Berent developed the program based on his work with thousands of people. This process is designed to help readers diagnose their symptoms, build a map for change, and create a High Performance Mind.

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Words That Work

admin — Thu, 01 Apr 2010 00:24:41 +0000

Author:

Luntz, Dr. Frank

Publisher:

Hyperion Books

Published Date:

2007

Communication

Leadership

Personal Growth

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Communication is about the effective use of language in the context of understanding the audience. The best product or service can have a great slogan or advertisement, but the message fails if the communicator does not create the message from the receiver's point of view. In Words that Work, Dr. Frank Luntz provides his Ten Rules for Effective Communication, and illustrates with many examples taken from his consulting experience in both the political environment and with corporations.

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Women Lead the Way

admin — Tue, 02 Feb 2010 00:24:41 +0000

Author:

Tarr-Whelan, Linda

Publisher:

Berrett-Koehler Publishers

Published Date:

2009

Diversity

Leadership

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Linda Tarr-Whelan makes the case in Women Lead the Way that having more women leaders will make a positive difference for everyone. Their management skills and techniques match the 21st century realities of a knowledge-based economy and a diverse global workforce. Women leaders can deliver more equality, opportunity, and empowerment for all women and girls, and positive progress for all. Women are more than half of the U.S. population, yet they occupy only 16% to 20% of leadership positions across major sectors of society.

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Women Breaking Through

admin — Tue, 03 Aug 2010 00:24:36 +0000

Author:

Swiss, Deborah J.

Publisher:

Peterson's/Pacesetter Books

Published Date:

1996

Diversity

Human Resources

Diversity

Human Resources

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Deborah J. Swiss began researching Women Breaking Through with the intention of showcasing organizations that are making a real effort to remove the career roadblocks faced by women at work. But only 17 percent of the 325 women surveyed reported the absence of gender bias at their places of employment. The rest revealed disturbing information about a persistent gap that exists between the equal opportunity policies that organizations espouse and their actual impact on women’s work lives.

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Wise Moves

admin — Thu, 01 Jan 2004 05:00:29 +0000

Author:

Ludwig, George

Publisher:

CRL Publishing Group

Published Date:

2003

Personal Growth

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In Wise Moves, author George Ludwig offers 60 “quick tips” to help the reader advance in life and business. The first 20 of these tips focus on regular life. The second 20 tips offer ways for the reader to improve their place in the business world. Finally, Ludwig ends with 20 quotations related to life, problem solving, and attitude, among other topics, that will help the reader to think differently.

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Wired and Dangerous

admin — Tue, 12 Feb 2013 22:27:36 +0000

Author:

Bell, Chip R.

Patterson, John R.

Publisher:

Berrett-Koehler Publishers, Inc.

Published Date:

2011

Customer Focus

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In Wired and Dangerous, Chip R. Bell and John R. Patterson assert that customer service is in a transition phase between the age of technology and the age of the customer. Today’s customers are different because they get outstanding service from some providers (like Zappos) and use that as a benchmark; they have more undifferentiated choices, so they are turning to the service experience as a differentiator; and they are smarter. With the Internet, customers come to purchase decisions well informed.

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Winning Worldwide Strategies for Dominating Global Markets

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Lamont, Douglas

Publisher:

Business One/Irwin

Published Date:

1991

Global Business

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Winning Worldwide is an important primer and significant in its operationalization of the concept of thinking globally and marketing locally. This work also provides a significant resource in that it helps executives define the nature and scope of core assets, the correct attitudes to innovation and change, risk and uncertainty, the range and segment of critical markets, operational flexibility, and organizational and cultural ethos. For many years, Molson Breweries was in second place behind John Labatt, but in 1971, Molson decided to use an end-run strategy and to export to the U.S.

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Winning with Transglobal Leadership

admin — Sun, 25 Nov 2012 06:00:17 +0000

Author:

Sharkey, Linda D.

Razi, Nazneen

Cooke, Robert A.

Barge, Peter

Publisher:

The McGraw-Hill Companies

Published Date:

2012

Global Business

Human Resources

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In the early days of overseas expansion, companies could afford to overlook poor leadership abroad. International competition was in its infancy, performance metrics were unsophisticated, and communication was relatively slow. Mistakes were obscured by cultural and language barriers. Today, weak overseas managers have no place to hide. Globalization is transforming markets and industries, and world economies are interconnected as never before.

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Winning With People

admin — Thu, 01 Mar 2007 05:00:29 +0000

Author:

Maxwell, John C.

Publisher:

St. Martin's Press

Published Date:

2006

Business Strategy

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Most of the successes in businesses and personal life come from initiating relationships with the right people and then strengthening those relationships by using good people skills. Stanley Allyn said that, "Human relation is the most important science in living. The most useful person in the world today is the man or woman who knows how to get along with people." However, most people fall into the trap of taking relationships at work or at home for granted. You may also know of some p

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Winning with Customers

admin — Mon, 10 Oct 2011 05:00:15 +0000

Author:

Pigues, D. Keith

Alderman, Jerry D.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Customer Focus

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Some companies are focused on making the next one-off deal with a new customer, while others provide ongoing transactions and focus on developing ongoing relationships with their customers as they strive for a deeper understanding of what is important to them. Winning with Customers focuses on the latter type of customer relationship. The most successful business-to-business (B2B) companies consistently develop and execute plans to effectively attract and retain customers. Each decision positively contributes to winning or it does not—there is no middle ground. D.

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Winning the Toughest Customer

admin — Fri, 01 Feb 2008 05:00:29 +0000

Author:

Passi, Delia

Publisher:

Kaplan Publishing

Published Date:

2006

Customer Focus

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Many sales professionals find it a daily struggle to understand women customers. The way women interpret behavior, hear unexpected meanings, take in "peripheral" information, and view the overall sales process is very different from how men do so. Needless to say, selling to women is very tough and can often make or break one's sales career. As a result, women's wants, expectations, and needs are far too often misunderstood and/or are not met at the sales professional's peril. The femal

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Winning the Talent War

admin — Mon, 22 Nov 2010 20:10:45 +0000

Author:

Dye, Carson F.

Publisher:

Health Administration Press

Published Date:

2002

Leadership

Leadership Development

Has Audio?:

In recent years, there has been a steady increase in the number of leadership positions in healthcare. The process of hiring new leadership has a much more significant impact than hiring any number of lower level positions and should not be taken lightly. In Winning the Talent War, Carson F. Dye focuses on how to go about identifying, attracting, evaluating, recruiting, developing, and retaining leadership talent in the most mutually beneficial way possible.

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Winning The Knowledge Game

admin — Thu, 01 Jun 2006 05:00:29 +0000

Author:

Rylatt, Alastair

Publisher:

Elsevier Science & Techonology Books

Published Date:

2003

Business Strategy

Has Audio?:

Alastair Rylatt's book specifically outlines how businesses and organizations gain excellent performance through sensitivity, interactivity, flexibility, and adaptability. With these in mind, knowledge is defined as something that is dynamic and can neither be contained nor be spoiled. However, making use of knowledge is also like planting a seed, in order for it to grow fully; it should be watered, cultivated. It is the way to comprehend what it is to be human in the settings mentioned.

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Winning the Global Talent Showdown

admin — Mon, 14 Dec 2009 00:24:41 +0000

Author:

Gordon, Edward E.

Publisher:

Berrett-Koehler Publishers

Published Date:

2009

Global Business

Human Resources

Social Responsibility

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The world will soon face a massive talent shortage, especially in the areas of science, technology, engineering, and mathematics. Every nation in the world will be uniquely affected by this crisis, and each will require meticulous and localized strategies in order to survive. In Winning the Global Talent Showdown, author Edward E. Gordon outlines the underlying causes of the talent shortage, and offers practical solutions for businesses, schools, parents, and the workers themselves.

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Win the Value Revolution

admin — Tue, 03 Aug 2010 00:24:37 +0000

Author:

Tucker, Robert B.

Publisher:

Career Press

Published Date:

1995

Customer Focus

Marketing

Customer Focus

Marketing

Has Audio?:

Revolution is spreading across the economy. In every industry, buyers have increasingly become more demanding and less loyal. They are refusing to pay prices inflated by layers of middlemen, whom they do not perceive as adding value. They are questioning everything- prices, terms, warranties, etc. A new kind of consumer, bypass competition, value innovators, and buyer information power are just a few of the forces driving the value revolution. The new consumer demands to be more involved in what the product is, how it functions, and how much is charged for it.

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Win at Work!

admin — Wed, 21 Dec 2011 15:13:52 +0000

Author:

Katz, Diane L.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Communication

Management

Relationships

Has Audio?:

In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The Working Circle is a circular approach with eight steps that can be revisited on the way to conflict resolution. Rather than focusing solely on solutions, The Working Circle requires individuals to balance feelings and reason in order to improve confidence and focus on organizational goals.

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Will Your Next Mistake Be Fatal?

admin — Tue, 16 May 2006 00:24:40 +0000

Author:

Mittelstaedt, Jr., Robert E.

Publisher:

Wharton School Publishing

Published Date:

2005

Management

Has Audio?:

Will Your Next Mistake Be Fatal? concerns what author Robert E. Mittelstaedt, Jr. refers to as M3 - Managing Multiple Mistakes - and illustrates, using the experience of others, how to create an organization observant enough to intervene early and minimize damage. Mittelstaedt's theory is that, by looking at unique sets of compounding errors in other organizations, anyone guiding a business enterprise can follow a systematic approach to manage mistakes so they don't lead to disaster.

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Wild West 2.0

admin — Mon, 09 Apr 2012 05:00:19 +0000

Author:

Fertik, Michael

Thompson, David

Publisher:

American Management Association

Published Date:

2010

Relationships

Technology

Has Audio?:

Almost everyone today uses the Internet for conducting business, gathering information, and making social connections. Still, the Internet is a dangerous place. Reputations can be damaged by scandal, businesses can lose thousands of customers because of false online reports, and relationships can be impaired by anonymous gossip.

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Wikinomics

admin — Mon, 19 Jan 2009 00:24:41 +0000

Author:

Tapscott, Don

William, Anthony D.

Publisher:

Portfolio

Published Date:

2008

Business Strategy

Customer Focus

Technology

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Society is entering an age where new forms of mass collaboration are changing how goods and services are invented, produced, marketed, and distributed on a global basis. This change presents far-reaching opportunities for every company and person who gets connected. In Wikinomics, Don Tapscott and Anthony D. Williams provide readers with the key principles of mass collaboration, define the seven primary mass collaboration models, and explain how businesses can harness the power of this emerging trend.

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Why Women Mean Business

admin — Sun, 25 Jul 2010 04:08:21 +0000

Author:

Wittenberg-Cox, Avivah

Maitland, Alison

Publisher:

John Wiley & Sons, Inc.

Published Date:

2008

Diversity

Human Resources

Has Audio?:

According to the authors of Why Women Mean Business, the influence of women in the workplace and the marketplace is changing everything, and the changes are desirable rather than threatening. Utilizing the talents of women effectively provides the key to profitability and sustainability for businesses in the future, as well as to addressing the global challenges of the 21st century.

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Why We Buy

admin — Tue, 01 Nov 2011 06:00:15 +0000

Author:

Underhill, Paco

Publisher:

Simon & Schuster, Inc.

Published Date:

2009

Customer Focus

Has Audio?:

An anthropological study seems like it ought to take place deep in untamed jungles with wildly exotic cultures, but Paco Underhill has founded a company based on applying the principals of environmental psychology to studying how people shop. Why We Buy discusses the “science of shopping,” and explains how Underhill uses data collected by surveys, video footage, and specialized field workers to change stores’ layouts, merchandising, and operations. Underhill’s research ultimately makes it easier and more pleasant for customers to shop and buy.

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Why This Horse Won't Drink

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Matejka, Ken

Publisher:

AMACOM

Published Date:

1990

Human Resources

Management

Productivity

Has Audio?:

In Why This Horse Won’t Drink, Matejka explicitly states that employee happiness is not the issue, that it is not the manager’s job to make it happen. Management’s function is to set performance at the levels the manager perceives appropriate, and to tie performance to the rewards that the employee deems equitable. This approach goes a long way toward humanizing the management process-pulling it from the abstract context of management guidelines and placing it on par with the individual and his/her practical concerns.

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Why Teams Don't Work

admin — Tue, 03 Aug 2010 00:24:37 +0000

Author:

Robbins, Harvey

Finley, Michael

Publisher:

Peterson's/Pacesetter Books

Published Date:

1995

Teams

Has Audio?:

We learn why the illusion of the team vehicle has created confusion, personality conflicts and slowed progress in Why Teams Don’t Work. The authors examine the team myth and offer practical tools and insights about teams - the obstacles preventing them from achieving their potential, and suggestions about how to effectively remove these obstacles. What makes this book special is its focus on the subtle human factors of teamwork. The authors propose that people really want to work productively together but teams are messy.

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Why Some Companies Emerge Stronger and Better from a Crisis

admin — Tue, 14 Jun 2005 00:24:39 +0000

Author:

Mitroff, Ian I.

Publisher:

AMACOM

Published Date:

2005

Business Strategy

Change Management

Leadership

Has Audio?:

Until very recently, companies thought of accidents as natural or normal. Natural disasters such as fires and floods have always existed and most companies know how to use risk management to protect themselves. But with technologies becoming increasingly complex, the potential for large scale catastrophe is virtually inherent in basic design and everyday operations.

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Why Smart Executives Fail

admin — Sun, 18 Jan 2004 00:24:37 +0000

Author:

Finkelstein, Sydney

Publisher:

Portfolio

Published Date:

2004

Leadership

Has Audio?:

The rise and fall of the DeLorean, RJ Reynolds’s smokeless cigarette, Motorola’s failure in digital cellular telephony, not to mention the more recent headline grabbers—Enron, WorldCom, Tyco, Rite Aid, ImClone, et al.—all stand as evidence that the business world is suffering an epidemic of leadership failure.

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Why Good Girls Don't Get Ahead But Gutsy Girls Do

admin — Thu, 01 Sep 2005 05:00:28 +0000

Author:

White, Kate

Publisher:

Warned Books

Published Date:

1995

Change Management

Has Audio?:

Are you a rule follower, a people pleaser or a paper pusher? Have you been passed over for promotions despite your efforts to be well-liked? Chances are, you are a good girl and this might just be the reason why you are being held back. Former Good Girl Kate White brings you a 9-step program that is designed to transform you from being a good girl to a gutsy girl. Learn how to change your style and self-image and gain that much needed edge in your career

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Why Firms Succeed

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Kay, John

Publisher:

Oxford University Press

Published Date:

1995

Business Strategy

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Whatever the criteria for success, everyone seems to point to the same companies, time and again, leading to the conclusion that the achievement of any company is measured by its ability to add value-to create an output that is worth more than the cost of the inputs it uses. Why Firms Succeed views the organization as a set of relationships among its various stakeholders and views the successful organization as one that creates a distinctive character in these relationships, while operating in an environment maximizing the value of this distinctiveness.

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Why Employees Don't Do What They're Supposed to Do and What to Do About It

admin — Tue, 03 Aug 2010 00:24:37 +0000

Author:

Fournies, Ferdinand F.

Publisher:

Liberty House

Published Date:

1989

Management

Productivity

Has Audio?:

Not knowing why a task should be undertaken is the one reason for employee nonperformance that most managers find the easiest to accept-it's logical and needs no explanation. Today's managers know that it is perfectly acceptable for an employee to ask "Why?" However, many employees fail to perform adequately because most managers fail to address that question before it's asked.The employee needs specific information about why a task is important.

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Why Decisions Fail

admin — Tue, 22 Jan 2002 00:24:36 +0000

Author:

Nutt, Paul C.

Publisher:

Berrett-Kohler

Published Date:

2002

Leadership

Management

Personal Growth

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In his 20 years of studying decisions, how they are made, what works, what fails, and why, Nutt s key finding is that despite the vast sums spent implementing decisions, organizations only realize benefits half of the time. In other words, there is a 50 percent decision failure rate and, according to the author, these failures can be traced to three specific blunders and seven specific traps that "ensnare decision makers" and lead to disastrous debacles.

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Why Customers Come Back

admin — Fri, 01 Jun 2007 05:00:28 +0000

Author:

Lawfer, Manzie R.

Publisher:

Carrie Press

Published Date:

2004

Customer Focus

Has Audio?:

Do you want to build greater customer loyalty? Do you want to know what makes customers keep coming back and apply them to your business? Do you want to know how you make your business even more successful by getting more loyal customers? If your answer to these questions is yes, then read "Why Customers Come Back" by Manzie R.

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Why CEOs Fail

admin — Mon, 27 Jan 2003 00:24:40 +0000

Author:

Dotlich, David L.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2003

Leadership

Has Audio?:

CEOs are generally bright, savvy individuals with experience and a good record of success. CEO failures occur, not because of insufficient intelligence, but because leaders often act in illogical, irrational ways, usually unconsciously. The authors pose a vexing question. “Why do such obviously talented leaders also make poor decisions, alienate key people, miss opportunities, and overlook obvious trends and developments?”

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Who's Your Gladys?

admin — Tue, 26 Jan 2010 00:24:41 +0000

Author:

Suttle, Marilyn

Vest, Lori Jo

Publisher:

AMACOM

Published Date:

2009

Customer Focus

Has Audio?:

In Who’s Your Gladys? Marilyn Suttle and Lori Jo Vest present ten companies that have achieved remarkable success by focusing on customers and building long-term relationships. These companies have experienced increased sales, greater employee satisfaction, and higher rankings in their various industries because they do what it takes to provide their customers with enjoyable and memorable experiences.

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Who's in the Room?

admin — Tue, 04 Dec 2012 06:00:15 +0000

Author:

Frisch, Bob

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Teams

Has Audio?:

In Who’s in the Room?, Bob Frisch examines how leaders can better utilize their teams while increasing satisfaction and productivity. CEOs and their Senior Management Teams (SMTs) frequently experience tension that is difficult to manage. While team members believe their positions grant them the right to be consulted in major decisions, their involvement is often limited and can lead to feelings of resentment.

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Who's Got Your Back

admin — Wed, 18 Aug 2010 04:08:22 +0000

Author:

Ferrazzi, Keith

Publisher:

Broadway Books

Published Date:

2009

Personal Growth

Relationships

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After taking part in an exceptional business team early in his career, Keith Ferrazzi realized the “incredible power of having a team of people guide me, encourage me, help me to be open and candid, hold me accountable, and allow me to achieve my full potential.”

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Who's Afraid of Big Blue?

admin — Tue, 03 Aug 2010 00:24:39 +0000

Author:

McKenna, Regis

Publisher:

Addison-Wesley

Published Date:

1989

Business Biographies

Has Audio?:

Tom Watson, Sr., set up a model of the modern industrial company. He based many of his ideas on those of his mentor, John T. Patterson of NCR, from whom Watson learned lessons in hardball business competition, such as annihilating the competition by tampering with competitors' products, building faulty look-alikes, and price wars. Watson, the heir-apparent to Patterson at NCR, was fired suddenly, he switched to Computing-Tabulating- Recording Co. in 1914 and set out to make the company the leader in the tabulating machine market.

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Who Says It’s a Man’s World

admin — Fri, 29 Mar 2013 21:03:43 +0000

Author:

Bennington, Emily

Publisher:

AMACOM

Published Date:

2013

Human Resources

Leadership Development

Personal Growth

Has Audio?:

There are more women than ever entering the top echelons of management, but that does not mean it has become easier to advance. In fact, career-transition consultant Emily Bennington has found that ambitious women continue to encounter obstacles in self-awareness, social skills, personal effectiveness, team building, and leadership. In Who Says It’s a Man’s World, Bennington dispels the myths and misperceptions that hold women back.

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http://www.amazon.com/gp/product/0814431879/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814431879&linkCode=as2&tag=busibooksum03-20

Who Killed Maynard Keynes?

admin — Tue, 03 Aug 2010 00:24:37 +0000

Author:

Biven, W. Carl

Publisher:

Dow Jones-Irwin

Published Date:

1989

Business Biographies

Has Audio?:

In the late 1970s, Robert Lucas, professor of economics at the University of Chicago, published The Death of Keynes, in which he stated that Keynesian economics was dead, having been replaced by "total chaos" in academic economic circles. Since diametrically opposed theories in economics can co-exist for decades, the controversy surrounding the viability of economic policy based on Keynesian theory versus policies based on competing theories rages on unabated. Is Keynes "dead" (no longer relevant in today's economic world)? If so, what brought about his demise?

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Who Killed Creativity? … And How Can We Get It Back?

admin — Sun, 31 Mar 2013 05:00:13 +0000

Author:

Grant, Andrew

Grant, Gaia

Gallate, Dr. Jason

Publisher:

Jossey-Bass

Published Date:

2012

Innovation

Has Audio?:

In these changing times, organizations must innovate or die. In Who Killed Creativity … And How Can We Get It Back?, best-selling authors Andrew Grant and Gaia Grant explain how to become more creative in the workplace by using seven basic strategies. By following these principles, people can learn to think in new and innovative ways, draw connections between seemingly unrelated concepts, and make meaningful transformations. True innovation often comes from breaking the rules and working beyond the common ways of thinking.

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http://www.amazon.com/gp/product/1118232526/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118232526&linkCode=as2&tag=busibooksum03-20

Who Killed CBS?

admin — Tue, 03 Aug 2010 00:24:39 +0000

Author:

Boyd, Peter J.

Publisher:

Random House

Published Date:

1988

Business Biographies

Has Audio?:

Boyer describes the beginning of the end of CBS News' reign as THE news network, focusing on the history and final three years of Richard Salant's 18-year tenure as president of CBS News, including the events leading up to the choice of his successor, Bill Leonard, in 1978. Leonard had been vice president of "soft news" (60 Minutes and documentaries) under Salant.

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Who

admin — Tue, 03 Aug 2010 00:24:41 +0000

Author:

Smart, Geoff

Street, Randy

Publisher:

Ballantine Books

Published Date:

2008

Human Resources

Leadership

Has Audio?:

Many companies focus their energies on the what – strategies, products, and processes that drive their business. Although important, what truly determines whether or not a company will thrive is the who – the people equipped and designated to make the what decisions. Although who mistakes are costly and prevalent, they are fortunately also preventable.

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White Collar Blues

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Heckscher, Charles

Publisher:

BasicBooks

Published Date:

1995

Management

Has Audio?:

For two decades, middle managers have been under attack. They have been condemned for being bureaucratic and unproductive; criticized for lack of entrepreneurship; and subject for the first time to mass layoffs. In the same manner in which intervention reveals individual or family dysfunction, Heckscher’s in-depth analysis of loyalty and its traps and paradoxes serves to set the corporate family and its individual members free by giving everyone concerned permission to make a fundamental shift in moral expectations.

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When Women Retire

admin — Tue, 03 Aug 2010 00:24:36 +0000

Author:

Sinclair, Carole

Publisher:

Crown Business

Published Date:

1992

Personal Growth

Has Audio?:

Carole Sinclair writes a personal handbook enabling women to take charge of their lives and lifestyles in retirement. Sinclair discusses the unique problems-lack of benefits, reduced health care, dependent spouses and children, etc. that challenge women at the age of retirement. The author also alerts women to prepare for retirement as soon as possible. Most women-because of being single, divorced, or widowed-are on their own without a safety net, role models, or much government assistance.

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When the Headline is You

admin — Wed, 06 Jun 2012 05:00:18 +0000

Author:

Ansell, Jeff

Leeson, Jeffrey

Publisher:

Jossey-Bass

Published Date:

2010

Communication

Marketing

Has Audio?:

In today’s fast-paced, highly competitive information age, journalists are under more pressure than ever to deliver compelling news stories. Likewise, newsmakers are under similar pressure to present their messages in ways that will facilitate full and accurate representation in the media. The task of a spokesperson is difficult and risky, and media and crisis communications expert Jeff Ansell claims he has yet to meet anyone for whom the job comes naturally. However, with understanding and skillful maneuvering, navigating the waters of media communication is possible.

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When Teams Work Best

admin — Thu, 10 Jan 2002 00:24:36 +0000

Author:

LaFasto, Frank

Larson, Carl

Publisher:

Sage Publications

Published Date:

2001

Human Resources

Leadership

Marketing

Teams

Has Audio?:

During the past several decades, the trend toward collaborative teamwork has grown tremendously. Teams can be found everywhere in the public and private sectors, and they come in many forms--executive teams, management teams, teams created around functional areas, special-purpose teams, cross-functional teams, industry teams, etc., depending on the work to be done.

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When Talent Isn’t Enough

admin — Thu, 23 May 2013 05:00:10 +0000

Author:

Fischer, Kristen

Publisher:

The Career Press

Published Date:

2013

Business Strategy

Personal Growth

Productivity

Has Audio?:

When creative professionals become freelancers, starting part-time or full-time businesses of their own, talent is just one part of the equation. In When Talent Isn’tnough, Kristen Fischer stresses that a firm grasp of business basics is equally critical. Drawing on the experiences of creative freelancers in all stages of professional development, she walks new freelancers through the steps of establishing and growing a business.

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Buy Link:

http://www.amazon.com/gp/product/1601632509/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601632509&linkCode=as2&tag=busibooksum03-20

When Growth Stalls

admin — Thu, 27 May 2010 00:24:41 +0000

Author:

McKee, Steve

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Strategy

Marketing

Has Audio?:

Almost every company in the world will eventually face a period of stalled growth. This phenomenon occurs in every industry, and affects businesses both large and small. Stalled growth affects well-managed companies, as well as companies with effective marketing and appealing products.

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When Giants Stumble

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Sobel, Robert

Publisher:

Prentice Hall Press

Published Date:

1999

Business Biographies

Business Strategy

Business Biographies

Business Strategy

Has Audio?:

Gaining and sustaining competitive advantage requires understanding how to achieve success, but it also requires understanding how to avoid mistakes. Thus, in the same way that medical professionals study disease as a means of learning about health, business professionals can learn as much from analyzing a business’s failures as its accomplishments. When Giants Stumble profiles 15 tragic mistakes that either severely damaged or completely destroyed companies (including RCA, Packard, and Montgomery Ward) that were once preeminent in their fields.

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When Economics Means Business

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Kermally, Sultan

Publisher:

Financial Times Pitman Publishing

Published Date:

1999

Economics & Finance

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Globalization, rapid technological change, and knowledge - the primary forces of the information age - have brought into serious question the propriety and value of traditional economics. When Economics Means Business examines these traditional microeconomic concepts and principles within the context of significant economic developments of the information age.

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What’s Stopping You?

admin — Wed, 17 Apr 2013 14:32:20 +0000

Author:

Kelsey, Robert

Publisher:

Capstone Publishing

Published Date:

2012

Personal Growth

Has Audio?:

In What’s Stopping You?, Robert Kelsey warns that fear of failure can become a self-fulfilling prophecy. This common, yet rarely addressed condition alters behaviors in ways that make failure a certainty. However, aiming to eradicate this fear is not the solution; instead, aiming to manage it is. Those who suffer from fear of failure must learn to live with and work around it. In What’s Stopping You?, Kelsey strives to help those individuals understand and accept the fear, acknowledge and manage setbacks, and learn how to go after the lives they want.

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http://www.amazon.com/gp/product/0857083074/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0857083074&linkCode=as2&tag=busibooksum03-20

What's Your Story?

admin — Fri, 01 Feb 2008 05:00:27 +0000

Author:

Mathews, Ryan

Wacker, Watts

Publisher:

Financial Times Press

Published Date:

2007

Business Strategy

Has Audio?:

Storytelling is a universal human activity. At every stage in history, every society has both told stories and listened to them intently and passionately. Storytelling is the method by which people tell each other who they are, where they come from, what they believe, and how they're unique from one another. They capture their memories of the past and hopes for the future. And, in addition, stories are the most powerful, most underutilized tools for competitive advantage.

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What's the Secret?

admin — Wed, 30 Mar 2011 18:59:02 +0000

Author:

DiJulius, John R.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2008

Customer Focus

Has Audio?:

In What’s the Secret?, businessman and customer service consultant John R. DiJulius III reveals the success of his and other companies using Secret Service, hidden systems that use customer intelligence to personalize their experience and engage and anticipate their needs. There is a customer service crisis in this country. In the last five years, corporate cost-cutting, stock market downturns, layoffs, and outsourcing of service demonstrate that interest in customer service has significantly decreased.

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What Your Body Says (and how to master the message)

admin — Tue, 21 Feb 2012 13:51:49 +0000

Author:

Sayler, Sharon

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Communication

Has Audio?:

In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the message. Nonverbal gestures complement, reinforce, and emphasize the importance of the verbal message for the audience. Those who intentionally use nonverbal gestures to accentuate and control the accompanying verbal message are able to build relationships and large circles of influence simply because they are able to understand and be understood at a deeper level than most.

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Buy Link:

http://www.amazon.com/gp/product/0470599162/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470599162&linkCode=as2&tag=busibooksum03-20

What You Need to Know about Leadership

admin — Wed, 01 Aug 2012 05:00:13 +0000

Author:

Grout, Jeff

Fisher, Liz

Publisher:

Capstone Publishing Ltd.

Published Date:

2011

Leadership

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In What You Need to Know about Leadership, Jeff Grout and Liz Fisher aim to help those in leadership positions become more effective. The best leaders are encouraging, supportive, offer constructive criticism, and recognize the success of their followers. The key issues leaders face are presented along with techniques the best leaders use to persuade individuals to follow them. A successful leader gathers talented people around them and persuades them to work tirelessly to pursue a common goal.

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What Would Google Do?

admin — Fri, 02 Mar 2012 15:29:05 +0000

Author:

Jarvis, Jeff

Publisher:

HarperCollins Publishers

Published Date:

2009

Business Biographies

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Google’s founders and executives understand how the introduction of Internet technology has changed the way business is conducted and how people interact with enterprises. This knowledge has made them successful and powerful. The same could be said about the founders of Facebook, Craigslist, Wikipedia, Amazon, and Digg. According to Jeff Jarvis in What Would Google Do?, these business leaders see the world differently, and therefore are completely transforming all old ways of thinking.

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What Would Buddha Do at Work?

admin — Tue, 12 Mar 2002 05:00:20 +0000

Author:

Metcalf, Franz

Hateley, BJ Gallagher

Publisher:

Ulysses Press

Published Date:

2001

Personal Growth

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Using the teachings of Buddha in real-world workplace situations, this little book of wisdom will inspire employees, employers, executives, and entrepreneurs alike with its practical answers to everyday problems dealing with the self, with others, and everyday decisions. You always have a choice on how you will react to pressures, and conduct yourself each day. It's about how you use the freedom of choice in the moment to become a better worker, and to find your own path to enlightenment.

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What Women Want

admin — Sun, 29 Jan 2012 14:04:10 +0000

Author:

Underhill, Paco

Publisher:

Simon & Schuster

Published Date:

2010

Diversity

Human Resources

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Over the past twenty years, women have gained significant cultural, social, and economic influence. Women enjoy greater buying power than ever before, and they prefer to spend their money at businesses that provide female friendly environments. In What Women Want, Paco Underhill explores how women’s preferences for cleanliness, control, safety, and consideration are changing the way homes are designed and how the retail landscape looks all together.

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What Were They Thinking?

admin — Tue, 03 Aug 2010 00:24:37 +0000

Author:

McMath, Robert M.

Forbes, Thom

Publisher:

Crown Business

Published Date:

1998

Entrepreneurship

Marketing

Entrepreneurship

Marketing

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Every year, more and more new products are created, backed by marketing plans, focus groups tests, and advertising campaigns. But according to one study, only 1 out of 671 new product ideas ever reaches the market and achieves its sales targets. What Were They Thinking? takes the marketing professional and the entrepreneur on an informative and funny tour of the world of consumer goods, and answers the question of why some products sell like proverbial hot cakes and others simply bomb.

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What To Say To Get What You Want

admin — Tue, 03 Aug 2010 00:24:39 +0000

Author:

Deep, Sam

Sussman, Lyle

Publisher:

Addison Wesley

Published Date:

1992

Communication

Human Resources

Personal Growth

Communication

Human Resources

Personal Growth

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Deep and Sussman present a work characterized by clarity, simplicity, and directness. However, its accessibility does not at all diminish its authoritativeness or its value to the professional at the highest level. Beginning with a vignette, each chapter in the first section of the book describes "Ten Commandments of Change" (simple rules for relating diplomatically with all types of difficult people).

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What To Do When There's Too Much To Do

admin — Fri, 05 Oct 2012 05:00:14 +0000

Author:

Stack, Laura

Publisher:

Berrett-Koehler Publishers, Inc.

Published Date:

2012

Productivity

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Today’s fast-paced and high-pressured business environment often requires workers to spend sixty, seventy, eighty, or more hours per week on the job. Unfortunately, productivity tends to decrease as work hours increase, and in this type of business climate, traditional time management techniques may be meaningless and outdated. In What To Do When There’s Too Much To Do, Laura Stack offers a system that allows workers to accomplish more by doing less work.

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http://www.amazon.com/gp/product/1609945395/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1609945395&linkCode=as2&tag=busibooksum03-20

What the U.S. Can Learn from China

admin — Mon, 29 Oct 2012 05:00:15 +0000

Author:

Lee, Ann

Publisher:

Berrett-Koehler Publishers

Published Date:

2012

Business Strategy

Global Business

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In What the U.S. Can Learn from China, Ann Lee discusses ways in which the United States can improve its economy, governance, and confidence by looking to China. The U.S. economy is the worst since the Great Depression, and unemployment is stubbornly high. Worst of all, what Americans have long considered to be economic strengths have proven to be weaknesses. In order to improve its economic system and instill confidence in its citizens, the U.S. must reinvent itself. The situation in China offends many Americans—evoking fear, ethnic prejudice, and simple envy.

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What the Customer Wants You to Know

admin — Tue, 04 Mar 2008 00:24:40 +0000

Author:

Charan, Ram

Publisher:

The Penguin Group

Published Date:

2008

Customer Focus

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The sales process used by most companies today has changed very little through the decades. Their methods for selling are still rooted in a time when supplies were tight and vendors held the cards, when orders had to be booked weeks or even months in advance. Customers had little room to negotiate, and salespeople were basically order takers. Many companies have determined that it is time to transform their approach to selling to better fit with today’s highly competitive business world. They are searching for a method that is radical yet practical.

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What the CEO Wants You to Know

admin — Sat, 01 Feb 2003 05:00:27 +0000

Author:

Charan, Ram

Publisher:

Random House

Published Date:

2001

Business Strategy

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From running a multi-billion dollar business to selling fruit on the street, the CEO and the vendor share the same street-smart instincts or "business acumen" that are the essential skills to running a business. A CEO wants his or her people to understand business basics, from cash flow, to ROI, to sniffing out new opportunities and eventually becoming more involved in the decision-making that leads to bigger profits. The more you get what the CEO wants you to know, the faster your company will grow!

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What Really Counts for CEOs

admin — Thu, 01 Jan 2009 05:00:27 +0000

Author:

Borenstein, Gal S.

Publisher:

Borenstein Executive University Press

Published Date:

2009

Marketing

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At the end of the day, the CEO must determine what is and isn't working for in his or her company, and act accordingly. Yet, trapped by old-school marketing practices that don't fit and perpetuate finger-pointing between sales and marketing, it can be hard to break through and grow to the next level. That's unless you were able to make your marketing a science, and quickly discern What Really Counts. It's a brave new world for CEOs; given the move from old-school print advertising to Web 2.0 social

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What Matters Now

admin — Thu, 12 Jul 2012 05:00:16 +0000

Author:

Hamel, Gary

Publisher:

Jossey-Bass

Published Date:

2012

Change Management

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In What Matters Now, author Gary Hamel presents compelling reasons to change the management model of the 20th century in order to succeed in the 21st century. The traditional management style has grown outdated and is incapable of producing an organization that can compete in a highly-competitive global marketplace that requires constant change and continuous innovation. Most companies focus primarily on the present, and embrace consistency, top-down control, and profits at any cost.

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What is the Emperor Wearing?

admin — Thu, 12 May 2011 05:00:27 +0000

Author:

Laurie Weiss

Publisher:

Butterworth-Heinneman

Published Date:

2004

Relationships

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Once upon a time, an emperor who loved clothes was approached by two con men who made him an offer he couldn't refuse. They promised to weave him a special cloth that would be invisible to anyone that is stupid or unworthy of their position. As the work proceeded, the emperor sent high-ranking officials to inspect the cloth. While these officials saw only air where the cloth was supposedly being made, they reported that the work was proceeding well for fear of being considered stupid or unworthy of

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What Got You Here Won't Get You There

admin — Tue, 01 May 2007 00:24:40 +0000

Author:

Goldsmith, Marshall

Reiter, Mark

Publisher:

Hyperion Books

Published Date:

2007

Human Resources

Leadership

Personal Growth

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There are some leaders who go through life without the need for a career roadmap. Marshall Goldsmith describes these people as “grounded” and as “role models and heroes.” Goldsmith sees his role as helping successful people who have misplaced their “you are here” career map. The author believes successful people typically possess a good work ethic, level of dedication, and knowledge base. However, these attributes may not be sufficient to get leaders to the next level. These people often have reached a career roadblock because of a particular interpersonal behavior, often unknown to them.

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What Color Is Your Parachute?

admin — Sat, 01 May 2004 05:00:27 +0000

Author:

Bolles, Richard N.

Publisher:

Ten Speed Press

Published Date:

2004

Business Strategy

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The best-selling job-hunter's bible for decades, this indispensable resource is a complete handbook for people who are on a quest to find their mission in life, or at the very least, the next good job that will put food on the table. Whether you are a fresh graduate, never finished a degree, or are searching for your deeper calling after many years of work, this is the book for you. You may need a temporary job, but the book strongly suggests a major life-changing one! There are basically two types

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What Clients Love

admin — Sun, 01 Jun 2003 05:00:26 +0000

Author:

Beckwith, Harry

Publisher:

Warner Books

Published Date:

2003

Customer Focus

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"From making a pitch to building a brand, designing a logo to closing the sale, this is a field guide to take with you to the front lines of today's business battles." From the best-selling author of the classic "Selling the Invisible" comes another book filled with lessons learned from real-life stories in the current business environment. Designed for the busy executive (and made to fit nicely in your air travel carry-on) this book explores how the little details really matter in the art of keeping a fruitful and long-term relationship with clients.

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What America Does Right

admin — Tue, 03 Aug 2010 00:24:38 +0000

Author:

Waterman, Robert H.

Publisher:

W.W. Norton & Company

Published Date:

1994

Human Resources

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A manager’s job is to lead and recognize that the needs of the business and the needs of the employee are inextricably linked. Individuals have an intrinsic need to feel in control, to believe in the value of one’s work, to be challenged, to engage in lifelong learning, and to be recognized for one’s achievements. This work also makes a strong, credible case for using organizational arrangements to affect long-term business success. What America Does Right profiles successful organizations and how their efforts have resulted in a real competitive advantage.

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Well Said!

admin — Mon, 21 Jan 2013 19:40:54 +0000

Author:

Price, Darlene

Publisher:

AMACOM

Published Date:

2012

Communication

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Effective presentation and communication skills can get people noticed, remembered, and promoted more quickly than any other skill set. Well Said! is a how-to guide to delivering targeted, memorable presentations that get results in every business situation. Author Darlene Price analyzes the mechanics of stellar presentations as she provides tried-and-true tips, tricks, and techniques based on her extensive experience, industry research, and client surveys.

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