All Summaries | Business Book Summaries

The Pursuit of Innovation

admin — Mon, 02 Jan 1989 00:24:39 +0000

Author:

Freedman, George

Publisher:

Amacom

Published Date:

1988

Innovation

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Successful innovation involves establishing goals and the actual implementation of ideas. The goals, which cover either improving existing product lines or establishing new lines or businesses, help shape growth based on innovation. Innovation is a process that must occur in a step-by-step progression and that requires the formation of distinct organizational entities whose sole purpose is to perform innovation.

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The Supermeds

admin — Mon, 02 Jan 1989 00:24:39 +0000

Author:

Jones, Rochelle

Publisher:

Charles Scribner's Sons

Published Date:

1988

Marketing

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As one of the largest for-profit health care companies, Humana has used marketing strategies once thought to be reserved for big business. The realization that the health care industry is becoming more of a business has not been an easy lesson for hospitals and doctors, who must now learn to compete in order to maintain their patients and their practices.

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Trading Places

admin — Mon, 02 Jan 1989 00:24:39 +0000

Author:

Prestowitz Jr., Clyde V.

Publisher:

Basic Books

Published Date:

1988

Global Business

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Few, if any, American companies can compete in industries the Japanese deem important. Japan's social and industrial structure has made it a very difficult market to penetrate. While America embraces free trade and looks to consumption as the main economic engine, Japan has focused on production and dominance of key industries to enhance its strategic position.

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Pioneering New Products

admin — Tue, 03 Jan 1989 00:24:39 +0000

Author:

Bobrow, Edwin E.

Shafer, Dennis W.

Publisher:

Dow Jones-Irwin

Published Date:

1987

Innovation

Marketing

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All businesses, institutions, governments, and cultures either grow through innovation and change or die without them. Businesses must be flexible in the face of change and able to develop products quickly and efficiently. Aggressive leadership and pioneering will allow businesses to survive in this era of economic turbulence, companies must display market knowledge, creativity, and new product development skills in order to stay alive.

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The Hero's Farewell

admin — Tue, 03 Jan 1989 00:24:39 +0000

Author:

Sonnenfeld, Jeffrey

Publisher:

Oxford University Press

Published Date:

1988

Leadership

Management

Social Responsibility

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Society has come to recognize the leaders of modern corporations as heroes. As men and women take high corporate offices today, they are expected to play a kind of heroic role in guiding the destiny of their firms. Most corporate officers enthusiastically accept this role, but may have a difficult time relinquishing it to step aside for newer, younger executives. For these corporate leaders, leaving office translates into a loss of heroic stature. Each period of American history has produced heroes who reflected the social aspirations and expectations of the time.

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The Global Marketplace

admin — Thu, 05 Jan 1989 00:24:37 +0000

Author:

Rosow, Jerome M.

Publisher:

Facts on File Publications

Published Date:

1988

Global Business

Marketing

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Global competition tends to reduce the importance of home markets. There must be a shift, therefore, away from the classical vertical organizational structure to a horizontal relationship where there is interdependence between the home country and overseas subsidiaries. Siemans AG, one of the world's largest electrical companies (operating in 127 countries), has strong convictions as to the meaning, value, and positive effect of international trade.

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The Invisible Work Force

admin — Wed, 03 Jan 1990 00:24:37 +0000

Author:

Lozano, Beverly

Publisher:

The Free Press

Published Date:

1989

Entrepreneurship

Human Resources

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The woman who sews pockets in her home in Italy, the family that sells groceries from the window of their house in Chile, and the Silicon Valley computer programmer who uses her spare bedroom to write programs for a San Francisco investment firm can all be classified as informal workers.

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The Service Advantage

admin — Wed, 03 Jan 1990 00:24:37 +0000

Author:

Albrecht, Karl

Bradford, Lawrence J.

Publisher:

Dow Jones-Irwin

Published Date:

1990

Customer Focus

Marketing

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There are two kinds of useful customer knowledge: (1) general- pertaining to buying patterns and motives, and (2) individual-from one-to-one interactions between employees and customers. Large businesses must usually rely on the former, while smaller companies can gain more intimate knowledge from front-line employees who are a good source of market information.

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China Inc.

admin — Wed, 03 Jan 1990 00:24:39 +0000

Author:

Fishman, Ted C.

Publisher:

Charles Scribner's Sons

Published Date:

2005

Global Business

Management

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Propelled by the world's most rapidly changing, super-sized economy, China has begun to influence the daily lives of consumers, workers, citizens, and even parents, worldwide. China Inc. paints a vividly detailed, timely, and essential picture of the growing dominance of this industrial superpower. It explains how China, once fettered by Communist ideology and poverty has pulled itself into the center of global capitalism with warp speed. It analyzes why the words "Made in China" are as ubiquitous as money.

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Financial Self-Defense

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Givens, Charles J.

Publisher:

Simon & Schuster

Published Date:

1990

Economics & Finance

Leadership

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An "arsenal" of 186 Attack and Defense Strategies for combating scams, hidden charges, half-truths, and even lies perpetuated against consumers by the insurance and banking industries; automobile manufacturers, dealers, and financiers; and the IRS. In this work, Givens also provides an overall financial plan that shows how to identify and prioritize goals and values, as well as worksheets, charts, graphs, and tables.

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The Japan That Can Say No

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Ishihara, Shintaro

Publisher:

Simon & Schuster

Published Date:

1991

Global Business

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In The Japan That Can Say No, Ishihara outlines what Japan must do in order to be the mainspring of the new world order. Moreover, the author explains why Japan must use their technological lead to achieve a new consciousness if they are truly to become a mature society. Ishihara suggests that America should recognize that the modern era is at an end, that dedication to materialism, science, and progress has not lived up to expectations. Furthermore, the author details specific areas in which the U.S. needs improvement if it is to be competitive in the 21st century.

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Managing the Future

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Tucker, Robert B.

Publisher:

G.P. Putnam's Sons

Published Date:

1991

Major Works

Management

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In Managing for the Future, Tucker details the 10 driving forces of change for the 90s -viewing change as a dynamic and optimistic force. Theory and description flow smoothly in seamless transitions that not only sweep readers forward, but prompts them to move towards the future in managing their companies. The future-managing company must assess its current level of quality as the customer perceives it. Products, services, and methods of doing business must then be designed, not with the competition in mind, but with the needs of the customer as the primary concern.

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The Man Who Discovered Quality

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Gabor, Andrea

Publisher:

Times Books

Published Date:

1990

Business Biographies

Major Works

Management

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The Man Who Discovered Quality is an in depth introduction to W. Edwards Deming, his work, the various applications, the problems and opportunities, and his philosophy of variation. The author explains Deming’s method of statistical analysis and describes why it was formulated, as well as the theories that helped Deming develop it. This work provides an update on the current climate in some of America’s leading companies and how Deming’s theories are being used for quality management within some of these corporations.

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Powershift

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Toffler, Alvin

Publisher:

Bantam Books

Published Date:

1990

Economics & Finance

Global Business

Innovation

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Toffler gives a new name (Powershift) to the rapidly unfolding events of the last decades and paints a captivating picture of the future. Powershift completes a monumental trilogy on change in our times, persuasively employing a cornucopia of examples on how information and technology have transformed business, politics, and society in general. This work discusses new ways of thinking about change and how it causes the abrupt transformation of an entire society form the central theme.

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Unlimited Wealth

admin — Thu, 03 Jan 1991 00:24:38 +0000

Author:

Pilzer, Paul Zane

Publisher:

Crown Publishing

Published Date:

1990

Economics & Finance

Leadership

Technology

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In Unlimited Wealth, Pilzer describes a new theory that challenges the very foundation of conventional economics. He draws sharp contrasts between standard economic theory (based on the scarcity of physical resources) and what he terms economic alchemy (based on the inherent power of technology to both control and define the supply of resources).

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2020 Vision

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Davis, Stan

Davidson, Bill

Publisher:

Simon & Schuster

Published Date:

1991

Technology

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Informationalization and turbocharging, as presented in 2020 Vision are enlightened competitive approaches which add considerable value to existing management strategies: The simple information form/function grid provides an all-purpose, user-friendly tool which any business professional can use in the ever-evolving economics infrastructure. By differentiating business from organization, the authors also provide a practical means of using the natural life cycles of every enterprise to one’s competitive advantage.

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The Breakthrough Illusion

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Florida, Richard

Kenney, Martin

Publisher:

BasicBooks

Published Date:

1990

Innovation

Technology

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The authors document the emergence of America ’s high-tech innovation and development-the breakthrough economy-and explain how it has failed to effectively generate new products, wealth, and economic growth. Also, whereas conventional wisdom touts the remarkable breakthroughs of the Silicon Valley and Route 128, Florida and Kenney warn that the breakthrough economy has fallen into the same trap as the old economy by viewing manufacturing and production workers as a necessary nuisance rather than an integral part of operations. Today, the new reality is that the U.S.

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The Machine That Changed the World

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Womack, James P.

Jones, Daniel T.

Roos, Daniel

Publisher:

Rawson Associates

Published Date:

1990

Global Business

Productivity

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The Machine That Changed the World is devoted to a careful explanation of the logic and techniques of lean production. By extracting the universal principles of lean production from their initial Japanese applications, and by examining these principles in detail, the authors have made significant contributions to lessening the trade and investment tensions that exist between Japan and the West. This review makes an excellent case for why the West should take advantage of this new generation of ideas.

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The Big Six

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Stevens, Mark

Publisher:

Simon & Schuster

Published Date:

1991

Business Biographies

Economics & Finance

Leadership

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An exposé of the behind-the-scenes machinations, scandals, and power plays of The Big Six accounting firms. The subversion of their professionalism as they rose to prominence and success is the unifying theme in the case histories that recall the multimillion-dollar Best fraud, the collapse of the Beverly Hills Savings & Loan, the destructive battles of Arthur Andersen, and the secret negotiations behind the megamergers of Deloitte & Touche and Ernst & Young. Also, Stevens addresses the issue of the average person in relation to large accounting firms.

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The Work of Nations

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Reich, Robert B.

Publisher:

Alfred A. Knopf

Published Date:

1991

Global Business

Human Resources

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In The Work of Nations, the concept of borderless nations draws a sharp distinction between societies and economies. Reich contends that corporations and investors are becoming disconnected from their home nations, scouring the world for opportunities. The Work of Nations is a critical work of synthesis and interpretation, drawing on a wide range of studies, surveys, and analyses. It is not intended to be a definitive guide, but merely a suggestion of the realms of policy (those based on investment in human beings) in which such solutions can be found.

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Why This Horse Won't Drink

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Matejka, Ken

Publisher:

AMACOM

Published Date:

1990

Human Resources

Management

Productivity

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In Why This Horse Won’t Drink, Matejka explicitly states that employee happiness is not the issue, that it is not the manager’s job to make it happen. Management’s function is to set performance at the levels the manager perceives appropriate, and to tie performance to the rewards that the employee deems equitable. This approach goes a long way toward humanizing the management process-pulling it from the abstract context of management guidelines and placing it on par with the individual and his/her practical concerns.

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Workforce America!

admin — Fri, 04 Jan 1991 00:24:38 +0000

Author:

Loden, Marilyn

Rosener, Judy B.

Publisher:

Business One/Irwin

Published Date:

1991

Diversity

Human Resources

Management

Social Responsibility

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In Workforce America, the authors contend that-contrary to what some believe-managing diversity as an asset does not require expertise in cultural differences. The only prerequisite is a framework for analyzing the impact of personal values, beliefs, and achievements, group dynamics, and institutional policies, practices, and norms. Workforce provides such a framework. The concepts are so simple and so obvious, one realizes that all along, the whole of society has been missing the forest because of the trees.

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Agents of Influence

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Choate, Pat

Publisher:

Touchstone

Published Date:

1990

Leadership

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Politics is now an economic strategy along with price, quality, innovation, marketing, and service. Few American companies give attention to this sixth dimension of competition-fewer than 30 percent of the 150 largest U.S. corporations try to affect their government’s international trade and economic policies, and virtually none address the trade and economic policies of the foreign countries where they operate.Japanese and European firms spend most of their time shaping the international and domestic policies that affect their businesses.

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CEO

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Kurtzig, Sandra L.

Parker, Tom

Publisher:

W. W. Norton & Company

Published Date:

1994

Business Biographies

Diversity

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Although CEO is a true story, it reads like a novel. Kurtzig and Parker bring her character to life. Kurtzig’s life is full of suspense and that suspense is conveyed throughout. Each chapter title attracts attention-setting the mood, arousing curiosity, and establishing a humorous tone. Humor seems to be one of Kurtzig’s strong points and a characteristic that we think is a critical factor in her success. Kurtzig’s curiosity about computers began during her sophomore year at UCLA. After graduating, she got a job with GE Computer Time-Sharing Service in Teaneck, New Jersey.

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Dave's Way

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Thomas, R. David

Publisher:

G.P. Putnam's Sons

Published Date:

1991

Business Biographies

Leadership

Management

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In approximately 30 years, the fast-food business has grown from nothing to an almost $70 billion industry, giving Thomas the biggest single stake in one of the country’s largest restaurant chains, and making him a multimillionaire. Given his humble beginnings, Thomas never expected this kind of success. His luck was just in knowing that opportunities existed. He is living proof that free enterprise gives everyone, regardless of sex, origin, creed, or color, the chance to be successful. It is a matter of ridding oneself of the "I-don’t-think-I-can" attitude and believing in "I know I can.

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From Executive to Entrepreneur

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Zoghlin, Gilbert G.

Publisher:

AMACOM

Published Date:

1991

Personal Growth

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A self-help guide to the risks and rewards of entrepreneurship that are unique to the established corporate executive or manager. Using actual stories of numerous corporate professionals who have become business owners, Zoghlin lays out the demands of entrepreneurship in three main areas: psychological and practical consequences, career options, and finances.

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Principle-Centered Leadership

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Covey, Stephen R.

Publisher:

The Free Press

Published Date:

1992

Leadership

Management

Personal Growth

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A compass to personal fulfillment and professional success through timeless ethical and managerial principles. Covey incorporates the Seven Habits of Highly Effective People and related principles and application practices and processes into a new paradigm of Principle-Centered Leadership (PCL)-his approach to solving some of the toughest dilemmas of modern business and personal life. Principle-Centered Leadership tells how real leadership power comes from an honorable character- proactive influence.

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Quality or Else

admin — Thu, 02 Jan 1992 00:24:38 +0000

Author:

Dobyns, Lloyd

Crawford-Mason, Clare

Publisher:

Houghton Mifflin Company

Published Date:

1991

Management

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An historical approach that explains the origins and progress of the U.S. quality movement. Dobyns and Crawford-Mason completely demystify the theories of America’s four main quality gurus: Deming, Crosby, Juran, and Feigenbaum. Quality or Else shows that the one element felt to be very important to America’s market-driven quality thrust is empowerment-bringing employees at all levels into the process of determining the problems and solutions.

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The Change Riders

admin — Thu, 02 Jan 1992 00:24:39 +0000

Author:

Kissler, Gary D.

Publisher:

Addison-Wesley

Published Date:

1991

Change Management

Leadership

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A useful blend of theory, practice, and common sense that provides innovative solutions for "riding" change. Kissler presents a "blueprint," showing the major variables that need to be considered, as well as a "roadmap" which plans out the steps. The Change Riders shows how today’s business realities probably do little to provide managers with the wisdom they need to deal with a world of global transitions, turbulent issues, and the tremendous changes in the way people must perform if their organizations are to survive and compete in the future.

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The Disney Touch

admin — Thu, 02 Jan 1992 00:24:39 +0000

Author:

Grover, Ron

Publisher:

Business One/Irwin

Published Date:

1991

Business Biographies

Leadership

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The behind-the-scenes account of how Disney went from a stagnant company, rooted in the past and ripe for takeover, to one of the most admired and successful corporations in America. Grover conducted extensive interviews with Disney executives and others to chronicle details of this turnaround. The Disney Touch shows how the transfer of power to Michael Eisner from Paramount and Frank Wells from Warner would permanently put the company out of the reach of raiders.

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Tomorrow's Competition

admin — Thu, 02 Jan 1992 00:24:39 +0000

Author:

Hanan, Mack

Publisher:

Amacom

Published Date:

1991

Customer Focus

Innovation

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A thought-provoking vision of tomorrow’s competitive environment that calls for the abandonment of yesterday’s conventional wisdom. Hanan contends that in order to compete in this new environment, enterprises must adopt a new "Golden Rule": Make your business competitive by making your customers more competitive. Tomorrow’s Competition discusses how good leaders will be those who are good at making the customer more competitive, know who their growth customers are and how to grow them, and earn their pay and perks by helping their customers’ leaders earn theirs.

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Bionomics

admin — Fri, 03 Jan 1992 00:24:38 +0000

Author:

Rothschild, Michael

Publisher:

Henry Holt and Company

Published Date:

1990

Economics & Finance

Management

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The bionomic perspective is indeed a fresh way of observing the facts of society and the economy. In Bionomics, Rothschild not only offers a new paradigm but a new paradigm of a whole new world. The author assimilates the basics of economic theory, biology, history, and Newtonian physics to illustrate the validity and applicability of the bionomic approach.

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Achieving Total Quality Management

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Perigord, Michel

Publisher:

Productivity Press

Published Date:

1990

Human Resources

Management

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Achieving Total Quality Management is a compact guide to the concepts, methods, and techniques for achieving Total Quality. Written by French quality expert, Périgord, this book (originally published in French as Réussir la Qualité Totale) presents a comprehensive overview of Total Quality philosophies. In addition, Périgord’s perspective on responsibility (the human aspect of quality) is a unique and valuable feature. Although works abound on the theory and practice of total quality, this work examines the quality message as it is assimilated and practiced in France.

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Going for Broke

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Rothchild, John

Publisher:

Simon & Schuster

Published Date:

1991

Business Biographies

Leadership

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The 1980s were full of outlandish wheeling and dealing, mystical accounting, and phenomenal financial calamities. Incomprehensible greed and stupidity ravaged the economy, and Going for Broke is a fitting epilogue to this money-mad era. Without injecting any armchair psychoanalysis, Rothchild manages to convey the dysfunction surrounding not only Campeau, but also the entire investment banking industry.

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In Search of Excess

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Crystal, Graef S.1

Publisher:

W. W. Norton & Company

Published Date:

1991

Human Resources

Management

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The revelation of how and why CEO compensation in the United States has grown astronomically in contrast to the pay of CEOs of other industrialized nations. Furthermore, In Search of Excess provides a detailed analysis of executive compensation in France, England, Germany, Japan, and other industrialized nations. Crystal offers a program for shareholder action, government oversight, and tighter SEC reporting requirements.

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Investing From the Heart

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Brill, Jack A.

Reder, Alan

Publisher:

Crown Publishing

Published Date:

1992

Business Biographies

Economics & Finance

Social Responsibility

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Brill and Reder offer a logical, user-friendly guide that does an excellent job of educating the novice investor in a language anyone can understand. They pack an incredible amount of information into one volume (everything you could ever possibly want to know about the subject) and manage to strike a good balance between detail and generalization. They also provide a lot of date and do so as unobtrusively as possible. This work is one of the few financial guides that delivers what it promises regarding educating the uninformed in the basic principles of money management.

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The Making of Microsoft

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Ichbiah, Daniel

Knepper, Susan L.

Publisher:

Prima Publishing

Published Date:

1991

Business Biographies

Technology

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An adaptation of the French Microsoft: Les Nouveaux Magicians (Microsoft: The New Magicians), this is the inside story of one of the most spectacular American companies of the microcomputer age. The Making of Microsoft details the early history of Bill Gates and his closest associates - from when Gates was in the eighth grade and Paul Allen was a high school sophomore. The two of them carefully tracked the early evolution of bug-riddled software, positioning themselves as software experts and successfully debugging early applications.

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Reducing Employee Theft

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Snyder, Neil H.1,2

Broome Jr., O. Whitfield3

Kehoe, William J.4,5

McIntyre Jr., James T.6

Blair, Karen E.7

Publisher:

Quorum Books

Published Date:

1991

Economics & Finance

Human Resources

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Theft combines a well-documented report of several serious studies and a review of the professional literature. Its simple direct language and natural conversational style make if accessible to the widest audience. This work’s value lies in the fact that the authors treat the subject as another management issue that greatly influences a businesses ability to create customer value, bring new products to market, and manage a diverse work force. Theft demonstrates that solving employee theft will provide a competitive advantage in the same way as any other effective business strategy.

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The Second Coming of the Woolly Mammoth

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Frost, Ted S.1

Publisher:

Ten Speed Press

Published Date:

1991

Personal Growth

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Offering the fully revised and updated original ideas of his first book, Where Have All the Woolly Mammoths Gone (1976), Frost recognizes the improved environment for small business and shares the entrepreneurial basics needed for survival in today ’s economy. The Second Coming of the Woolly Mammoth tells how in the final analysis, business failures are attributable to three major causes: bad luck, failure to recognize reality, and/or failure to respond rationally to reality.

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Sense and Nonsense in Corporate Finance

admin — Fri, 03 Jan 1992 00:24:39 +0000

Author:

Lowenstein, Louis1,2

Publisher:

Addison-Wesley

Published Date:

1991

Economics & Finance

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Beginning with a set of 12 financial rules that reflects the harsh lessons of the 1980s, Lowenstein brings purpose and good sense to corporate finance. The book follows two fictional business executives (a CEO and a CFO) as they deal with the financial problems of an American corporation. Sense and Nonsense in Corporate Finance provides tools and an analytic framework for answering such questions as when to raise money, when to pay it out, and how to invest and spend it.

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Secrets of Successful Speakers

admin — Thu, 01 Jul 1993 05:00:19 +0000

Author:

Walters, Lilly

Published Date:

1993

Communication

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This book is an excellent resource for anyone who needs to learn effective techniques for public speaking. Walters has compiled quotes and advice from dozens of well-known speakers such as Steve Allen, Ken Blanchard, Tony Robbins and others. These ideas are interwoven around Walters' categories for preparing for a speech, overcoming stage fright, motivating an audience, etc. Some of the advice below is written first-person as given from the expert ("I cure stage fright by -").

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The Seven Spiritual Laws of Success

admin — Wed, 09 Nov 1994 05:00:19 +0000

Author:

Chopra, Deepak

Publisher:

Amber-Allen Publishing

Published Date:

1994

Personal Growth

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Dr. Deepak Chopra is a well-known author of more than 25 books. He is one of the leading spokespersons for a growing movement of physicians who are combining modern Western medicine with ancient Eastern healing methods. Chopra was formerly the Chief of Staff at Boston Regional Medical Center, and he has taught at Tufts University and Boston University Schools of Medicine. The Seven Spiritual Laws of Success is a short but insightful book that explains how simple actions can make a big difference. Some parts of it may appear abstract to those who have not experienced Eastern philosophy.

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Don't Sweat the Small Stuff...and It's All Small Stuff

admin — Tue, 02 Jan 1996 05:00:16 +0000

Author:

Carlson, Richard

Publisher:

Hyperion Books

Published Date:

2003

Personal Growth

Productivity

Has Audio?:

The co-author of "Handbook for the Soul" offers 100 simple but powerful strategies for bringing harmony and peace of mind into individual life. The strategies allow for changes in paradigm and changes in practice --changes that can lead to a more relaxed and more satisfying life.

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Effective Networking for Professional Success

admin — Sat, 01 Jun 1996 05:00:16 +0000

Author:

Hart, Rupert

Publisher:

Stirling Books

Published Date:

1996

Communication

Personal Growth

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In an uncertain world where we are all effectively self-employed, networking skills make all the difference for freelancers, job changers, and career climbers. Increase your chances of landing that all-important job or business contract.

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Permission to Win

admin — Fri, 01 Nov 1996 05:00:18 +0000

Author:

Pelletier, Ray

Publisher:

Oakhill Press

Published Date:

1996

Personal Growth

Has Audio?:

From a new breed of motivators, America's Attitude Coach Ray Pelletier gives you a practical guide for translating your personal mission into concrete action. Make today your January 1st. Say goodbye to negative thoughts and change your life by giving yourself Permission to Win.

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Competition in the 21st Century

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Tyson, Kirk W. M.

Publisher:

St. Lucie Press

Published Date:

1996

Global Business

Has Audio?:

As the world moves into the 21st century, companies will come to discover that quick-fix, reactionary approaches will not work in this coming age of Intelligence. To outthink, outsmart, and outmaneuver competitors, business planning and decision making must be based on the global long view that takes into account the 100-year history of business in Europe, North America, and the Asia/Pacific region. In the future, there will be both very big companies and very small companies.

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Customer-Centered Growth

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Whiteley, Richard

Hessan, Diane

Publisher:

Addison-Wesley

Published Date:

1996

Customer Focus

Marketing

Has Audio?:

Many organizations are struggling today because unlike successful customer-centered enterprises, they have remained internally focused. Their distracted managers and employees seek business opportunities everywhere instead of focusing on providing world-class value for well-defined customers. They invest heavily in poorly coordinated customer research, taking little action on the gathered data, and failing to develop clear listening strategies to predictably deliver what customers seek.

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Customer Intimacy

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Wiersema, Fred

Publisher:

Knowledge Exchange

Published Date:

1996

Customer Focus

Marketing

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The unmet needs of customers are everywhere today in products and services that are not carefully designed and, therefore, fall far short of their potential. This situation in which clients either do not get what they need, or get what they don’t need is called the "expectations gap." Addressing that gap is where customer-intimate companies begin. They become expert at revealing and articulating those mismatches, and they fashion comprehensive solutions to fix them. Customer Intimacy demonstrates just how intimate suppliers can become with their customers.

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Leading Your Team

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Leigh, Andrew

Maynard, Michael

Publisher:

Nicholas Brealey Publishing

Published Date:

1996

Leadership

Management

Teams

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When people are expected to lead a team, often they wonder if they have what it takes, they are confused about where to start, they worry about how to handle people who were previously their peers, or they fret about having to lead people who have more expert knowledge. Leading Your Team is specifically designed to help the anxious team leader handle such challenges. This user-friendly reference plunges right in with the "how-to" of effective team leadership, leading the reader step-by-step through the basics of teamwork.

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NUTS!

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Freiberg, Kevin

Freiberg, Jackie

Publisher:

Bard Books

Published Date:

1996

Business Biographies

Has Audio?:

Twenty-five years ago, Southwest reinvented air travel with its low fares and irreverent style. Today, the company keeps air fares at rock-bottom levels by keeping costs low, satisfies customers by getting them and their baggage to their destinations on time and in an entertaining manner, practices the Golden Rule at work and in the community, and has the best productivity and safety records in the industry. How does Southwest accomplish all this? Tom Peters sees three unique factors that differentiate the company from all the rest.

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Only the Paranoid Survive

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Grove, Andrew S.

Publisher:

Currency Doubleday

Published Date:

1996

Global Business

Major Works

Has Audio?:

Intel is the world’s largest chipmaker, the fifth most admired company in the United States and the seventh most profitable company among the Fortune 500. Andrew Grove attributes this success to having a healthy respect for paranoia and understanding the nature of strategic inflection points and what to do about them. In Only the Paranoid Survive, he provides a lucid, commonsense explanation of this philosophy and strategy - a philosophy and strategy that Intel uses to achieve its consistently record-breaking success.

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The Second Curve

admin — Thu, 02 Jan 1997 00:24:36 +0000

Author:

Morrison, Ian

Publisher:

Ballantine Books

Published Date:

1996

Global Business

Innovation

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A company has done everything right - searched for and found excellence, focused on what works, reengineered business processes, and developed the discipline of a market leader. But even with all that, if the enterprise is still not a little paranoid about its future, it will be blind sided by The Second Curve, which comes from the massive forces of change over which it has no control - new technologies, new consumers, and new markets. In The Second Curve, Morrison explores how the two-curve concept operates in the real world.

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Business Maharajas

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Piramal, Gita

Publisher:

Viking Penguin India

Published Date:

1996

Global Business

Management

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Ambani, Bajaj, Birla, Goenka, Khaitan, the Shahs, and Tata, eight of India’s most powerful men, are a study in contrasts. Their businesses are distinct and varied. Some are highly educated, others are barely educated at all. Some inherited their empires, others are self-made. Some reached the top in their 30s, others did not even get started until their 50s. Some dominate a particular business, others control several industries. Yet what they do, what they think, and how they react impacts the entire economy.

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Drucker on Asia

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Drucker, Peter F.

Nakauchi, Isao

Publisher:

Butterworth-Heinemann

Published Date:

1997

Economics & Finance

Global Business

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The growth economies of the world in the past ten years have been the countries of mainland Asia, as well as some countries of Latin America. Moreover, there are no longer any superpowers. Information is beginning to affect business strategies and structures to the point where the traditional business organization is becoming obsolete. The work forces in every developed country are increasingly knowledge workers, who pose a different productivity challenge than the one posed by the disappearing blue-collar industrial worker.

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Managers as Facilitators

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Weaver, Richard G.

Farrell, John D.

Publisher:

Berrett-Koehler Publishers

Published Date:

1997

Human Resources

Management

Productivity

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The workplace is changing to such an extent that the amount of work demanded is more than individuals working alone can produce. The need for people to work together has lead to the creation of a great number of groups or teams. Yet in many cases, the experience has been very disappointing. Nonetheless, these work structures are here to stay, and according to Weaver and Farrell, effective facilitation is the key to helping groups get more work done and to break through new levels of productivity.

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The New Organizational Wealth

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Sveiby, Karl Erick

Publisher:

Berrett-Kohler

Published Date:

1997

Human Resources

Management

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The difference between the market value of a publicly held company and its official net value is the value of its intangible assets. In most companies, the value of these assets exceeds the value of tangible holdings. In knowledge organizations, (found in advertising, accounting, law, publishing, consulting, and many more industries), these invisible, highly valuable assets, consist of the competence of employees, patents, concepts, models, systems, customer and supplier relationships, and the organization’s image.

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The Service Profit Chain

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Heskett, James L.

Sasser Jr., W. Earl

Schlesinger, Leonard A.

Publisher:

The Free Press

Published Date:

1997

Customer Focus

Productivity

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The Service Profit Chain demonstrates that leading companies maintain their leadership position by managing The Service Profit Chain - a quantifiable set of relationships that directly links profits and growth to customer loyalty and satisfaction, employee loyalty and satisfaction, and productivity.

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The Witch Doctors

admin — Sun, 05 Jan 1997 00:24:36 +0000

Author:

Micklethwait, John

Wooldridge, Adrian

Publisher:

Times Books

Published Date:

1997

Management

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According to the case against it, management theory has four obvious faults: (1) It is incapable of self-criticism; (2) Its terminology (jargon) acts to confuse rather than clarify; (3) It is rarely more than just plain common sense; and (4) It is faddish and fraught with contradictions that would not be allowed in more rigorous disciplines. Witch Doctors is an attempt to find the true value of management theory - its culture, ideas, and personalities - the good, the influential, the bad, and the irrelevant.

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Selling the Invisible

admin — Sat, 01 Mar 1997 05:00:19 +0000

Author:

Beckwith, Harry

Publisher:

Warner Books

Published Date:

1997

Entrepreneurship

Marketing

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A classic book on marketing services, with hundreds of quick, practical, easy-to-read sections; perfect for picking up anytime throughout your day. Beckwith tells you in simple and plain language why focus groups don't really tell you anything, what positioning really is, and outlines eighteen common planning fallacies. A basic marketing guide that refreshes the mind after reading so many gurus and faddish ideas, now here's a book with timeless ground rules that are supported by real world stories.

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Swoosh

admin — Mon, 02 Jun 1997 00:24:39 +0000

Author:

Strasser, J. B.

Becklund, Laurie

Publisher:

Harcourt Brace Jovanovich

Published Date:

1991

Business Biographies

Has Audio?:

Even as a young man, Philip Hampson Knight was never easy to know, but those who made the effort found him to be neither a leader nor a follower-he just was. He attended Oregon University and joined the track team under coach Bill Bowerman. Knight graduated in 1959 and enrolled in the Stanford School of Business to study for his MBA. While at Stanford, Knight conceived the idea for the company that eventually became Nike. Knight enjoyed track and field. Knight knew there was room for improvement in shoes.

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Co-opetition

admin — Tue, 30 Dec 1997 00:24:38 +0000

Author:

Brandenburger, Adam M.

Nalebuff, Barry J.

Publisher:

Currency Doubleday

Published Date:

1996

Business Strategy

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Game theory is an effective means of bringing together competition and cooperation to reach a vision of Co-opetition more suited to the opportunities and realities of the times. It focuses directly on the most pressing issue of all-finding the right strategies and making the right decisions. Co-opetition brings theory and practice together, laying the foundation for a new perspective that challenges the old models of behaving toward competitors, suppliers, and customers. It is a way of thinking that survives changing business environments.

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If Life is a Game, These are the Rules

admin — Tue, 15 Sep 1998 05:00:17 +0000

Author:

Carter-Scott, Cherie

Publisher:

Broadway Book

Published Date:

1998

Personal Growth

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This #1 New York Times bestseller offers some useful and understandable advice that can be applied to many situations. The idea of life as a series of lessons can help to put things into perspective and add to anyone's ability to deal with setbacks and reach their full potential.

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Lessons from the Top

admin — Wed, 06 Jan 1999 00:24:38 +0000

Author:

Neff, Thomas J.

Citrin, James M.

Publisher:

Doubleday

Published Date:

1999

Leadership

Management

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Who are the best business leaders in America? What makes them great? And, what can be learned from them? Lessons from the Top answers these questions. Using a rigorous methodology, the authors identify and profile 50 highly successful top executives, who, in their own words, explain how they make their companies great. They then draw lessons in leadership that executives, managers, entrepreneurs, and anyone else looking for patterns of success, can apply to their careers and personal lives.

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Calm at Work

admin — Sat, 01 May 1999 05:00:15 +0000

Author:

Wilson, Paul

Publisher:

Penguin Books

Published Date:

1999

Personal Growth

Productivity

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Work can often be one of the most stressful situations in our lives. We have to work with people that we don't necessarily have anything in common with and perform boring and repetitive tasks. In the United States and other parts of the world, you are supposed to look busy at all times. This can add to the stress since you feel like you are being watched constantly. Calm at Work offers over 100 practical exercises and techniques to help you remain calm at work.

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24 Essential Lessons for Investment Success

admin — Mon, 13 Dec 1999 05:00:15 +0000

Author:

O'Neil, William J.

Publisher:

McGraw-Hill Companies

Published Date:

1999

Economics & Finance

Entrepreneurship

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Take investment lessons from the expert. O'Neil started out with $500 just out of college, and by age 30 had purchased a seat on the New York Stock Exchange and opened his own investment management research firm. In 1963, he was the first to create a computerized database for stock market research that is used today by 400 major US institutions.

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Your Best Year Yet!

admin — Sat, 01 Jan 2000 05:00:20 +0000

Author:

Ditzler, Jinny S.

Publisher:

Warner Books

Published Date:

2000

Personal Growth

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Here is a book with a thought-provoking questionnaire recommended for anyone who is either new to the field of personal growth, or want to take themselves to the next level. The first part of the book is largely a personal account of how the author developed the workshop and how it helped her and her husband reach their goals. The book and questionnaire is challenging, yet easy to follow and can help readers sort to out their beliefs, values, roles and goals.

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Generations At Work

admin — Sun, 02 Jan 2000 00:24:38 +0000

Author:

Zemke, Ron

Raines, Claire

Filipczak, Bob

Publisher:

AMACOM

Published Date:

1999

Diversity

Human Resources

Management

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The late 1990s are unique in that four different generations (Veterans, Baby Boomers, Gen Xers, and Nexters-born 1980 on) have converged upon the workplace at the same time, each with their own set of work ethics, set of values, and set of idiosyncratic styles. Managers are facing an almost impossible task trying to mold these conflicting factions into a productive, harmoniously collaborative group. Generations At Work is a tool for helping managers transform the mix of generations into an organizational asset.

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Digital Capitalism

admin — Wed, 05 Jan 2000 00:24:38 +0000

Author:

Schiller, Dan

Publisher:

The MIT Press

Published Date:

2000

Global Business

Marketing

Technology

Has Audio?:

Conventional wisdom has long held that the Internet, more than any other human innovation, has the potential to transform the globe into a world of ""robust direct democracy"" and "friction-free democracy," empowering everyone it touches-ordinary citizens, consumers, activists, students, entrepreneurs, and the world’s disenfranchised-alike. Digital Capitalism, however, takes a different, more skeptical, view.

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Global Literacies

admin — Sun, 09 Jan 2000 00:24:38 +0000

Author:

Rosen, Robert

Digh, Patricia

Singer, Marshall

Phillips, Carl

Publisher:

Simon & Schuster

Published Date:

2000

Business Biographies

Global Business

Leadership

Social Responsibility

Has Audio?:

Because international exposure and experience are more vital to business success than ever, globally literate leaders, who can effectively work across the many cultural barriers that threaten to divide the world, are needed more than ever. As companies deal with an ever-increasing number of culturally diverse customers, markets, employees, shareholders, partners, and communities, only those who realize that cultural differences are a resource to be fully utilized will survive. Unfortunately, there is an abysmal lack of this kind of leadership.

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The Arc of Ambition

admin — Tue, 11 Jan 2000 00:24:37 +0000

Author:

Champy, James

Nohria, Nitin

Publisher:

Perseus Books

Published Date:

2000

Human Resources

Leadership

Personal Growth

Has Audio?:

Everyone has a dream that, for most, translates into a modest goal. However, some individuals are so driven that they are able to turn their dreams into spectacular achievements that forever change the world around them. Whatever the size of the goal, however, it is always, without fail, powered by ambition. The Arc of Ambition offers a practical vision of the creative process that transforms dreams into reality.

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Brand Leadership.

admin — Thu, 13 Jan 2000 00:24:37 +0000

Author:

Aaker, David A.

Joachimsthaler, Erich

Publisher:

The Free Press

Published Date:

2000

Customer Focus

Leadership

Marketing

Has Audio?:

Although the classic brand management system, initiated by Procter & Gamble, has worked well for many decades, it is often not so effective in dealing with today’s emerging market complexities, competitive pressures, channel dynamics, global forces, and business environments, characterized by multiple brands, aggressive brand extensions, and complex subbrand structures.

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The Working Life

admin — Fri, 14 Jan 2000 00:24:37 +0000

Author:

Ciulla, Joanne B.

Publisher:

Times Books

Published Date:

2000

Human Resources

Major Works

Personal Growth

Has Audio?:

Americans live in a work-oriented society where, even though there is more freedom, flexibility, convenience, and efficiency, work determines the lives of most individuals. It is a culture of paradox that celebrates work and, at the same time, continually strives to eliminate it. Meanwhile, as the supply of meaningful work shrinks, the demand for it grows. The Working Life examines the meaning of work and work’s place in life.

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Profit Building

admin — Sat, 15 Jan 2000 05:00:18 +0000

Author:

Ludy, Perry J.

Publisher:

Berrett-Koehler Publications

Published Date:

2000

Productivity

Teams

Has Audio?:

Ludy's five-step process shows how to organize teams with the specific purpose of improving profit. When employees are involved in the cost reduction strategy and are actively seeking creative ways to cut costs and keep their jobs, the result is a win-win situation all around. Written for managers, supervisors, senior executives, consultants, small business owners, and accountants, this valuable resource addresses the real bottom line -everyone builds profit. We should focus on profit the same way we focus on marketing, human resources, and operations.

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e-Profit

admin — Wed, 19 Jan 2000 00:24:37 +0000

Author:

Cohan, Peter S.

Publisher:

AMACOM

Published Date:

2000

Management

Productivity

Technology

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In 1998, $74 billion worth of electronic commerce was conducted, and by the year 2002, that figure is expected to grow to $1.2 trillion. Obviously, e-commerce cannot be considered a short-lived management fad, but a long-term force that will compel companies to radically rethink their strategies, structure, and operations. Despite this reality, fear of change and lack of technological knowledge are keeping most companies from actually engaging in e-commerce. And of those that do engage, even fewer are making a profit.

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Trusted Partners

admin — Fri, 21 Jan 2000 00:24:39 +0000

Author:

Lewis, Jordan D.

Publisher:

The Free Press

Published Date:

2000

Management

Productivity

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In today’s business climate, alliances hold sway as an effective competitive strategy for businesses of all sizes, whether the alliance is between rivals, customers and suppliers, any combination of firms, mergers and acquisitions, or divisions within a company.

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Emotional Value

admin — Sat, 22 Jan 2000 00:24:39 +0000

Author:

Barlow, Janelle

Maul, Dianna

Publisher:

Berrett-Koehler Publishers

Published Date:

2000

Customer Focus

Personal Growth

Relationships

Has Audio?:

Not only is emotion central to human life in terms of its role in interactions with family and friends, it is also becoming increasingly recognized as a critical aspect of interactions in the service economy. In fact, because emotion often comprises the core of the value received from those interactions, it has become a key customer differentiation. Unfortunately, the business world has little interest in, or understanding of, emotion and, thus, tends to keep it out of the business equation.

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The ROI of Human Capital

admin — Sun, 23 Jan 2000 00:24:39 +0000

Author:

Fitz-enz, Jac

Publisher:

Amacom

Published Date:

2000

Human Resources

Leadership

Productivity

Has Audio?:

Although current conventional wisdom says that people (human capital), rather than money, facilities, or equipment, are the lifeblood assets of any business, still there is no reliable means of quantifying the contribution this capital makes to corporate profits. The ROI of Human Capital addresses that need. It draws on years of international research, both quantitative and qualitative, to provide an effective methodology for measuring the effect of employee performance on the bottom line.

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A Future Perfect

admin — Tue, 25 Jan 2000 00:24:39 +0000

Author:

Micklethwait, John

Publisher:

Times Books

Published Date:

2000

Economics & Finance

Global Business

Management

Productivity

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Without a doubt, globalization-the integration of the world economy-has become the most important economic, political, and cultural phenomenon of the times, reshaping business, transforming the lives of individuals, and creating new social classes and new jobs and unimaginable wealth and abject poverty. This contentious, complicated, and confusing subject that everyone talks about, but nobody really defines, means different things to different people. As a result, globalization has increasingly come under attack from increasingly vocal critics.

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Clients for Life

admin — Fri, 28 Jan 2000 00:24:39 +0000

Author:

Sheth, Jagdish

Sobel, Andrew

Publisher:

Simon & Schuster

Published Date:

2000

Customer Focus

Has Audio?:

The executives and managers of today are highly sophisticated, educated, and informed buyers who select professional advisers from increasingly competitive service industries. Thus, these advisers must do more than just a "good job" of "satisfying" their clients, if they hope to create long-term loyalty and enter into the kinds of collaborative relationships that allow them to have a major impact on executives and the decisions these executives make.

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e-Service

admin — Fri, 04 Feb 2000 00:24:39 +0000

Author:

Zemke, Ron

Connellan, Tom

Publisher:

AMACOM

Published Date:

2000

Customer Focus

Technology

Has Audio?:

On the Web, differentiation by location, price, and/or product is meaningless. Moreover, because the Net’s infrastructure is largely in place, technology no longer represents a competitive edge. Thus, in order to thrive in the long term, e-businesses must differentiate themselves on service. e-Service provides a comprehensive blueprint, detailing specific, easily implemented strategies for delivering the consistent quality service essential for creating loyal e-customers and long-term profitability.

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Capitalize On Merger Chaos

admin — Sat, 05 Feb 2000 00:24:39 +0000

Author:

Grubb, Thomas M.

Lamb, Robert B.

Publisher:

The Free Press

Published Date:

2000

Business Biographies

Business Strategy

Has Audio?:

Because there can only be one market leader at any one point in time, the vast majority of companies exist as part of a pack of also-rans. However, today’s record-breaking numbers of mergers and acquisitions, and the accompanying 80 percent failure rate, present organizations with an unprecedented wealth of new opportunities to break away from competitors and vault into a sustainable lead. By implementing the right combination of strategies, companies can simultaneously enhance their own strategic thrust and operational speed and successfully weaken the grasp of their competitors.

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Driving Customer Equity

admin — Sun, 06 Feb 2000 00:24:36 +0000

Author:

Rust, Roland T.

Zeithaml, Valerie A.

Lemon, Katherine N.

Publisher:

The Free Press

Published Date:

2000

Customer Focus

Has Audio?:

Most companies know that they need to become more customer-focused, but because their systems, metrics, and strategies are based on an outmoded product-centered view, they are unable to implement this transformation effectively. Driving Customer Equity addresses this problem by presenting the Customer Equity model, a strategic framework that will help marketing managers and business owners maximize their most important asset-the lifetime value of their customer base.

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The Fortune Tellers

admin — Tue, 08 Feb 2000 00:24:39 +0000

Author:

Kurtz, Howard

Publisher:

The Free Press

Published Date:

2000

Economics & Finance

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The unprecedented trade in the stock market has produced an endless demand for more and more financial information and has spawned a plethora of highly paid "experts" to supply it. On television and the Net, and in a flood of financial newspapers, magazines, and newsletters, commentators and analysts no longer just report financial news. They use rumor, speculation, and misinformation to create it.

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How to Think like Leonardo da Vinci

admin — Tue, 08 Feb 2000 05:00:17 +0000

Author:

Gelb, Michael

Publisher:

Dell Publishing

Published Date:

2000

Innovation

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Leonardo da Vinci is recognized as one of the greatest geniuses of all time. He excelled in many areas such as the creation of the Mona Lisa, The Last Supper and other classic works. Besides art, Leonardo was an architect, mathematician, philosopher, and military planner. Michael Gelb reviews and explains Leonardo's notebooks, inventions, and works of art. He introduces readers to the Seven da Vincian Principles, essential elements of genius that can be developed.

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Digital Rush

admin — Fri, 11 Feb 2000 00:24:36 +0000

Author:

Aspatore, Jonathan R.

Abell, Alicia

Publisher:

AMACOM

Published Date:

2000

Business Biographies

Technology

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As a commercial entity, the Internet has emerged in record-setting time and created record-setting wealth. And, though entrepreneurs, who can keep pushing the boundaries of the Net, stand to reap unprecedented rewards, there are no hard and fast rules for doing so and very little formal training that can prepare them to start an e-business or meet its many challenges. Experience has shown that every successful e-enterprise has taken a different path and created its own unique strategies.

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Surfing the Edge of Chaos

admin — Sun, 13 Feb 2000 00:24:39 +0000

Author:

Pascale, Richard T.

Millemann, Mark

Gioja, Linda

Publisher:

Crown Publishing

Published Date:

2000

Change Management

Technology

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Because every business is a living system, the cornerstone principles of the life sciences are just as relevant for organizations as they are for organisms. Thus, for managers to view their companies from the point of view of the machine model, rather than from the perspective of the science of complexity (the broad-based inquiry into the common properties of all living things-from ants to executives, from enterprises to economies), is a recipe for disaster and, ultimately, extinction.

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Be the Leader; Make the Difference

admin — Wed, 01 Mar 2000 05:00:15 +0000

Author:

Thornton, Paul B.

Publisher:

Griffin Publishing

Published Date:

2001

Leadership

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Based on Paul Thornton's Three C Leadership Model: Challenge, Confidence, and Coaching, this book guides potential business leaders on how to tap into their leadership roles and realize their visions. Challenge the status quo. Build confidence in others. Coach people on what to do and how to do it.

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Identity is Destiny

admin — Thu, 02 Mar 2000 00:24:38 +0000

Author:

Ackerman, Laurence D.

Publisher:

Berrett-Koehler Publishers

Published Date:

1999

Leadership

Management

Personal Growth

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For the most part, the term corporate identity is used to mean logos and advertising tag lines. However, these narrow and superficially manufactured elements lack any connection to the unique, value-creating characteristics that distinguish the enterprise they are supposed to represent. Moreover, they do nothing to help leaders answer such fundamental and essential questions as: Who are we? What do we stand for? What is our potential for creating value? How do we realize that value?

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FISH!

admin — Wed, 08 Mar 2000 05:00:17 +0000

Author:

Lundin, Stephen C.

Paul, Harry

Christensen, John

Publisher:

Hyperion Books

Published Date:

2000

Personal Growth

Productivity

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In a reality where you may be working at a job that is not exactly ideal, here are ways to learn to love what you do, and make your workplace an energetic, enthusiastic and wonderful place to be.

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Cashflow Quadrant

admin — Sat, 01 Apr 2000 05:00:16 +0000

Author:

Kiyosaki, Robert T.

Lechter, Sharon L.

Publisher:

Business Plus

Published Date:

2000

Economics & Finance

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The letters in each quadrant represent the Employee, Self-Employed, Business Owner, and Investor. Discover how to move from the left side to the B and I Quadrants, where you work less, earn more, pay less taxes and have more free time to spend with your loved ones!

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Please Don't Shoot the Messenger!

admin — Tue, 04 Apr 2000 05:00:18 +0000

Author:

Goodman, Gary S.

Publisher:

Contemporary Publishing Group

Published Date:

2000

Communication

Management

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Whether it's asking your boss for a raise, or dismissing an employee as painlessly as possible, this book addresses all kinds of thorny situations, how we can effectively communicate in business situations, and calmly manage potential conflict.

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Negotiating In The Real World

admin — Mon, 01 May 2000 05:00:17 +0000

Author:

Gatbaum, Victor

Publisher:

Simon & Schuster

Published Date:

2000

Leadership

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Negotiating is an important skill we use everyday whether for business, political, or personal purposes. This practical guide is based on more than 20 years' experience in real life situations, as shared by one of New York's toughest union leaders.

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The 48 Laws Of Power

admin — Tue, 05 Sep 2000 05:00:15 +0000

Author:

Greene, Robert

Elffers, Joost

Publisher:

Penguin Group

Published Date:

2000

Personal Growth

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A comprehensive, well-researched synthesis of timeless philosophies-from Machiavelli to Suntzu, as applied in real-life situations by powerful figures in history such as Queen Elizabeth I and Henry Kissinger. Absorbing and entertaining, this book lends business people a wealth of ideas on the subtle art of playing the power game, exercising clever cunning, and understanding human weaknesses. Whether it is in the boardroom, at a power lunch, or a cocktail party-these laws will make you master of the game and give you the edge over your rivals.

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How Digital Is Your Business?

admin — Fri, 05 Jan 2001 00:24:37 +0000

Author:

Slywotzky, Adrian J.

Morrison, David J.

Weber, Karl

Publisher:

Crown Publishing

Published Date:

2000

Major Works

Technology

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Digitization is the most important issue in business today. Traditional old-economy companies must avoid falling prey to the unprecedented forces of creative destruction unleashed by the digital economy. For e-businesses, the issue is how to develop and sustain customer loyalty and become profitable over the long term. However, in neither case is the issue about knock-your-socks-off technology, unrelated to the real needs of the organization and its customers.

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The Mind of the CEO

admin — Tue, 09 Jan 2001 00:24:37 +0000

Author:

Garten, Jeffrey E.

Publisher:

Perseus Books

Published Date:

2001

Entrepreneurship

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CEOs of global corporations are not as powerful as people have been led to believe. The real e-commerce wars will be fought among traditional corporate giants. Many global CEOs know less than they think they do about global strategies. And, many of the tasks that CEOs must undertake are almost impossible to fulfill successfully. These include: achieving the right balance between short-term shareholder value and long-term stakeholder value; articulating clear and compelling values and sustaining employee trust; and creating bold visions that are flawlessly executed.

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The Leadership Pipeline

admin — Wed, 10 Jan 2001 00:24:37 +0000

Author:

Charan, Ram

Drotter, Stephen

Noel, James

Publisher:

Jossey-Bass

Published Date:

2001

Leadership Development

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In this era, in which the demand for leadership greatly exceeds the supply, almost every major enterprise is offering extremely generous compensation packages in order to hire the best and the brightest. These desperate attempts to recruit “stars” is an indication that most internal training, mentoring, and other leadership development initiatives have failed to keep corporate leadership pipelines full and flowing.

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Love the Work You're With

admin — Thu, 11 Jan 2001 00:24:37 +0000

Author:

Whiteley, Richard C.

Publisher:

Henry Holt and Company, Inc.

Published Date:

2001

Human Resources

Innovation

Personal Growth

Productivity

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Everyone is inspired by highly successful people who enjoy their work and do their jobs with verve and enthusiasm. However, the fear and uncertainty that can be created by ever-changing circumstances in the business world can make a sense of joy and fulfillment in one’s career difficult to achieve.

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The Art of Innovation

admin — Tue, 16 Jan 2001 00:24:37 +0000

Author:

Kelley, Tom

Littman, Jonathan

Publisher:

Currency Doubleday

Published Date:

2001

Innovation

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In recent years, innovation has been the requisite core competence for companies of every size and in every business and industry. However, no one seems to do it better than IDEO, the award-winning design and development firm that has created hundreds of cutting-edge products and services for many of the world’s best known brands, as well as for many startup enterprises.

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The Customer Revolution

admin — Wed, 17 Jan 2001 00:24:37 +0000

Author:

Seybold, Patricia

Marshak, Ronni T.

Publisher:

Crown Publishing

Published Date:

2001

Customer Focus

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Although we are in the midst of Internet and wireless communications revolutions, the transformation that matters most is the “customer revolution,” and companies that are not ready for it will not survive. In this insurgency, all businesses are e-businesses and all customers are e-customers, and a company’s success will no longer be judged simply by its profitability or its bottom line. What investors will increasingly want to know are a company’s “customer numbers,” and the value of its customer franchise.

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Managing Interactively

admin — Thu, 18 Jan 2001 00:24:37 +0000

Author:

Boone, Mary E.

Publisher:

McGraw-Hill

Published Date:

2001

Communication

Human Resources

Management

Productivity

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Conventional wisdom understands fully that technology can help CEOs, executives, and managers communicate and lead; that it can transform corporate cultures; and that it can turn hierarchies upside down. But, what is not commonly understood is that new technology, particularly the forms that enable Internet business models, creates the need for an entirely new style of management, with a radically different approach to communication.

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