All Summaries | Business Book Summaries http://www.bizsum.com/summaries/all en Brand Leadership. http://www.bizsum.com/summaries/brand-leadership <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Aaker, David A. </div> <div class="field-item even"> Joachimsthaler, Erich </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> The Free Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2000 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Leadership </div> <div class="field-item odd"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Although the classic brand management system, initiated by Procter &amp; Gamble, has worked well for many decades, it is often not so effective in dealing with today’s emerging market complexities, competitive pressures, channel dynamics, global forces, and business environments, characterized by multiple brands, aggressive brand extensions, and complex subbrand structures.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1439172919/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1439172919&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/brand-leadership" target="_blank">read more</a></p> http://www.bizsum.com/summaries/brand-leadership#comments BRAND equity BRAND name products MARKETING -- Management PRODUCT management STRATEGIC planning Thu, 13 Jan 2000 00:24:37 +0000 admin 273 at http://www.bizsum.com Brand Portfolio Strategy http://www.bizsum.com/summaries/brand-portfolio-strategy <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Aaker, David A. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> The Free Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Many firms create a brand strategy in order to inject structure and discipline into their business, but they may end up creating confusion, because the portfolio they devise is disjointed. In Brand Portfolio Strategy, David A. Aaker details how to design a coherent brand strategy that fosters organizational and market synergies, creating relevant, differentiated, and energized brand assets. Before any person or any company can go on a journey, they must know where they are and where they want to go. For many mangers the hiring process is frustrating.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0743249380/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0743249380&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/brand-portfolio-strategy" target="_blank">read more</a></p> http://www.bizsum.com/summaries/brand-portfolio-strategy#comments BRAND name products -- Management COST effectiveness ORGANIZATIONAL behavior PRODUCT management STRATEGIC planning Sat, 21 Feb 2004 00:24:40 +0000 admin 710 at http://www.bizsum.com Brand Relevance http://www.bizsum.com/summaries/brand-relevance <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Aaker, David A. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In today’s global market, rapidly changing competitive conditions are a way of life for companies. One way that businesses can win in this environment is through brand relevance. In &nbsp;<strong>Brand Relevance</strong>, David A. Aaker explains how companies can control change in the marketplace by innovating and creating new product categories and subcategories. Over time, product categories and subcategories emerge and also fade into obscurity. Aaker suggests that the concept of brand relevance is one way to explain these market dynamics.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470613580/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470613580&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/brand-relevance" target="_blank">read more</a></p> http://www.bizsum.com/summaries/brand-relevance#comments BRAND differentiation BRAND identification COMPETITION INNOVATION management NEW products PRODUCT lines Mon, 07 Nov 2011 06:00:17 +0000 admin 1897 at http://www.bizsum.com The Dragonfly Effect http://www.bizsum.com/summaries/dragonfly-effect <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Aaker, Jennifer </div> <div class="field-item even"> Smith, Andy </div> <div class="field-item odd"> Adler, Carlye </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jossey-Bass </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Marketing </div> <div class="field-item even"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>When all four of its wings work together, the dragonfly has incredible strength and agility. In <strong>The Dragonfly Effect</strong>, Jennifer Aaker and Andy Smith explain how to effectively mimic the four wings of the dragonfly in order to tap social media and produce extraordinary results. By following the authors’ four suggested steps of Focus, Grab Attention, Engage, and Take Action, readers learn the tools necessary to fully create the reality of their dreams.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470614153/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470614153&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/dragonfly-effect" target="_blank">read more</a></p> http://www.bizsum.com/summaries/dragonfly-effect#comments DRAGONFLIES in art PROFITABILITY SOCIAL change SOCIAL media Tue, 06 Dec 2011 21:39:33 +0000 admin 1950 at http://www.bizsum.com Reading Minds and Markets http://www.bizsum.com/summaries/reading-minds-and-markets <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ablin, Jack </div> <div class="field-item even"> McGee, Suzanne </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> FT Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Reading Minds and Markets</strong>, veteran financial adviser Jack Ablin reveals how to outperform the market with top-down, process-driven investing. Investors often wonder which stocks to choose, but investing based on individual stock picks starts with too specific a choice. A better risk/return ratio results from top-down investing, which begins by choosing between asset classes–stocks or bonds? More specific questions follow, ending with the choice of a particular investment. Starting at the top ultimately simplifies choices.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0132354977/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0132354977&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/reading-minds-and-markets" target="_blank">read more</a></p> http://www.bizsum.com/summaries/reading-minds-and-markets#comments INVESTMENT analysis INVESTMENT policy SECURITIES industry VALUATION Fri, 11 Nov 2011 06:00:18 +0000 admin 1898 at http://www.bizsum.com Getting Everything You Can Out of All You've Got http://www.bizsum.com/summaries/getting-everything-you-can-out-all-youve-got <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Abraham, Jay </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Saint Martin&#039;s Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2000 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>Believe it or not, it is easy to create new opportunities for building wealth.</span><span> In fact, unseen opportunities are passing you by everyday.</span><span> The only thing you need to do is to look at these overlooked opportunities with fresh eyes and capitalize on them.</span><span> Marketing genius Jay Abraham shares with you a program that will help you reach the pinnacle of success.</span><span> Using the strategies he has utilized as a top advisor to some of America's top corporations, Jay teaches you how to spot hidden asset</span></p> </dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0312284543/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0312284543&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/getting-everything-you-can-out-all-youve-got" target="_blank">read more</a></p> http://www.bizsum.com/summaries/getting-everything-you-can-out-all-youve-got#comments MANAGEMENT Sat, 01 Oct 2005 05:00:28 +0000 admin 1399 at http://www.bizsum.com Mr. Shmooze http://www.bizsum.com/summaries/mr-shmooze <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Abraham, Richard </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Richard Abraham </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2005 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>Have you ever wondered how great salespeople achieve great sales results?</span><span> Chances are these salespeople all began their selling process by establishing emotional connections with their prospects.</span><span> In this business parable, author Richard Abraham teaches you principles of sales excellence and service leadership.</span><span> You will learn how to make powerful connections with your customers that will help you become the successful salesperson you want to be.</span></p> </dl> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470874368/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470874368&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/mr-shmooze#comments CUSTOMER relations CUSTOMER services -- Economic aspects MARKETING Sat, 01 Oct 2005 05:00:39 +0000 admin 1466 at http://www.bizsum.com It's Your Ship http://www.bizsum.com/summaries/its-your-ship <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Abrashoff, D. Michael </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Warner Books </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2002 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>Companies and businesses share the common challenge of retaining and getting the most out of their employees.</span><span> When trained employees resign, the company loses a lot of productivity and incurs additional training and recruiting expenses.</span><span><span> Author Captain D. Michael Abrashoff teaches you how to motivate your employees to take responsibility for their actions.</span></span><span> Through this book, you will learn how to improve your leadership skills and inspire your employees.</span></p> </dl> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/145552302X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=145552302X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/its-your-ship#comments LEADERSHIP -- Management Sun, 01 May 2005 05:00:33 +0000 admin 1434 at http://www.bizsum.com Identity is Destiny http://www.bizsum.com/summaries/identity-destiny <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ackerman, Laurence D. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1999 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>For the most part, the term corporate identity is used to mean logos and advertising tag lines. However, these narrow and superficially manufactured elements lack any connection to the unique, value-creating characteristics that distinguish the enterprise they are supposed to represent. Moreover, they do nothing to help leaders answer such fundamental and essential questions as: Who are we? What do we stand for? What is our potential for creating value? How do we realize that value?<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/157675068X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=157675068X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/identity-destiny" target="_blank">read more</a></p> http://www.bizsum.com/summaries/identity-destiny#comments CORPORATE culture CORPORATE image MANAGEMENT by objectives ORGANIZATIONAL structure Thu, 02 Mar 2000 00:24:38 +0000 admin 362 at http://www.bizsum.com Quitter http://www.bizsum.com/summaries/quitter <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Acuff, Jon </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Lampo Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Quitter</strong>, Jon Acuff challenges the idea that work is just what people do to finance the rest of their lives. Rife with personal anecdotes and pop-culture references, and aimed at readers in their 20s and 30s, Quitter provides practical advice and inspiration for “closing the gap” between day jobs and dream jobs. The book draws heavily on Acuff’s own experiences working as a marketing writer while launching the blog Stuff Christians Like and pursuing his current dream job as a speaker and author with the Dave Ramsey group.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0982986270/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0982986270&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/quitter#comments ADVICE ANECDOTES CAREER development VOCATIONAL guidance WORK -- Psychological aspects WORK -- Social aspects Sat, 16 Mar 2013 20:56:54 +0000 admin 2590 at http://www.bizsum.com Strategic Leadership http://www.bizsum.com/summaries/strategic-leadership <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adair, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Kogan Page Limited </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Organizations need effective government to flourish; however, leadership is a difficult vocation that requires knowledge and experience. Fortunately, history offers a wealth of theory, knowledge, and practical examples of what constitutes great leadership. John Adair, one of the world’s most prominent authorities on leadership, unpacks the time-tested principles of effective leadership in his book, <strong>Strategic Leadership</strong>.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0749462035/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0749462035&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/strategic-leadership" target="_blank">read more</a></p> http://www.bizsum.com/summaries/strategic-leadership#comments EXECUTIVE ability (Management) LEADERS LEADERSHIP STRATEGIC planning SUCCESS SUCCESSFUL people Thu, 22 Nov 2012 06:00:17 +0000 admin 2442 at http://www.bizsum.com Change Your Questions, Change Your Life http://www.bizsum.com/summaries/change-your-questions-change-your-life <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adams, Marilee </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Change Your Questions, Change Your Life</strong>, Marilee Adams uses the story of Ben in order to show how the principles of Question Thinking benefit individuals in the workplace and at home. The primary ideas are derived from the principles of Question Thinking. Question Thinking is the idea that individuals have complete control over their thinking. Through the monitoring and evaluation of thinking, individuals can refocus the questions they ask themselves in order to achieve more desirable results.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1576756009/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1576756009&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/change-your-questions-change-your-life" target="_blank">read more</a></p> http://www.bizsum.com/summaries/change-your-questions-change-your-life#comments CHANGE CHANGE management CRITICAL thinking PROBLEM solving Wed, 02 Nov 2011 06:00:15 +0000 admin 1886 at http://www.bizsum.com BrandDigital. http://www.bizsum.com/summaries/branddigital <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adamson, Allen P. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Palgrave Macmillan </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Marketing </div> <div class="field-item even"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>BrandDigital</strong>, Allen P. Adamson sets out to discover how the digital world is influencing the way brands are built and managed. Drawing on interviews with nearly 100 professionals in the fields of marketing, media, and digital technology, he illustrates how successful companies are embracing digital applications to reinforce customer relationships, ensure brand loyalty, and sustain brand power. The branding marketplace has changed dramatically, but the essential truths of branding have not. Their importance has only been magnified by the digital arena.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B003R4ZI12/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B003R4ZI12&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/branddigital" target="_blank">read more</a></p> http://www.bizsum.com/summaries/branddigital#comments BRAND loyalty BRAND name products CUSTOMER relations DIGITAL media SUCCESS in business Tue, 05 Jan 2010 00:24:41 +0000 admin 800 at http://www.bizsum.com Corporate Lifecycles http://www.bizsum.com/summaries/corporate-lifecycles <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adizes, Ichak </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Prentice Hall Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1989 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The interrelationship of flexibility and controllability are the causes of growth and aging. "Problems" arise from the relative deficiency in either flexibility or self-control. Management's function is to lead the organization so that it can deal with bigger, more complex issues. 1. Courtship: The founder obtains commitment by selling the idea to himself and others. 2. Infancy: The company is born when some substantial risk is incurred. 3. Go-Go: Cash and activities begin to stabilize, there is some customer loyalty, and production problems are no longer a daily crisis. 4.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0131744267/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0131744267&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/corporate-lifecycles" target="_blank">read more</a></p> http://www.bizsum.com/summaries/corporate-lifecycles#comments BUSINESS enterprises CORPORATIONS -- Growth CUSTOMER loyalty programs ORGANIZATIONAL behavior Tue, 03 Aug 2010 00:24:37 +0000 admin 229 at http://www.bizsum.com Snap Judgment http://www.bizsum.com/summaries/snap-judgment <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adler, David E. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> FT Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Snap Judgment</strong>, David E. Adler examines how people’s instincts and intuitive judgments intersect with financial markets, and create decisions that are not beneficial to the individual investor. Snap judgments occur almost instantaneously. While most investors are prone to these types of decisions, Alder argues that people have an additional method of thinking at their disposal. This is called analytical intelligence, and it relies on rule-based decisions.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0137147783/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0137147783&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/snap-judgment" target="_blank">read more</a></p> http://www.bizsum.com/summaries/snap-judgment#comments CAPITALISTS & financiers FINANCE -- Management FINANCE, Personal FINANCIAL management FINANCIAL planning INVESTMENT analysis INVESTMENTS Mon, 26 Mar 2012 20:08:09 +0000 admin 2107 at http://www.bizsum.com Merge Ahead http://www.bizsum.com/summaries/merge-ahead <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adolph, Gerald </div> <div class="field-item even"> Petitt, Justin </div> <div class="field-item odd"> Sisk, Michael </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> McGraw-Hill </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Mergers and acquisitions (M &amp; A) and other corporate development deals have never been more important than they are today. But a variety of factors – including globalization, the speed with which deals are closed, and competition from emerging markets – makes it more essential than ever to choose deals carefully, given the small margin of error the current business environment allows. In <strong>Merge Ahead</strong>, Gerald Adolph and Justin Petitt examine these factors and provide practical recommendations on incorporating M&amp;A into companies’ overall growth strategies.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071508325/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071508325&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/merge-ahead" target="_blank">read more</a></p> http://www.bizsum.com/summaries/merge-ahead#comments COMPETITION CONSOLIDATION & merger of corporations -- Research EMERGING markets EXECUTIVES -- Attitudes GLOBALIZATION Wed, 24 Nov 2010 20:10:46 +0000 admin 1031 at http://www.bizsum.com Making Sense of Intellectual Capital http://www.bizsum.com/summaries/making-sense-intellectual-capital <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adriessen, Daniel </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Elsevier Butterworth-Heinemann </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>The book brings to light a valiant attempt at particularizing an organization's intangible resources, and finding the most systematic way of extracting and measuring their value to help solve functional problems and augment business performance.</span><span> Written with reason and candor, the book demonstrates the author's hands-on exploration of intellectual capital, goaded by his own desire to rectify the dilemmas of its assessment and to proffer an alternative valuation tool that shall not only be a contribution to the emerging liter</span></p> </dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0750677740/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0750677740&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/making-sense-intellectual-capital" target="_blank">read more</a></p> http://www.bizsum.com/summaries/making-sense-intellectual-capital#comments MANAGEMENT Sat, 01 Jul 2006 05:00:37 +0000 admin 1454 at http://www.bizsum.com The Renaissance of American Steel http://www.bizsum.com/summaries/renaissance-american-steel <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ahlbrandt, Roger S. </div> <div class="field-item even"> Fruehan, Richard J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Oxford University Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1996 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Innovation </div> <div class="field-item odd"> Major Works </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Just a few years ago, the American steel industry was used as the archetypal example of failure in the face of foreign competition. In fact, the collapse of the industry was so dramatic that it was seen as symptomatic of the general failure of the entire American economic system. Rumors about the death of Big Steel were, however, greatly exaggerated, for today, the industry once again stands as a world-class competitor. U.S. firms produce quality products in efficient plants, and these plants are highly profitable.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0195108280/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0195108280&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/renaissance-american-steel" target="_blank">read more</a></p> http://www.bizsum.com/summaries/renaissance-american-steel#comments BUSINESS enterprises -- United States BUSINESS failures -- Social aspects COMPETITION, International -- Research CORPORATE reorganizations -- United States INTERNATIONAL markets INTERNATIONAL trade -- Economic aspects STEEL industry & trade -- Economic aspects TECHNOLOGICAL innovations -- Social aspects Tue, 03 Aug 2010 00:24:36 +0000 admin 69 at http://www.bizsum.com Igniting Gen B and Gen V http://www.bizsum.com/summaries/igniting-gen-b-and-gen-v <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ahlrichs, Nancy S. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Davies-Black Publishing </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Diversity </div> <div class="field-item even"> Human Resources </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>To compete in today’s marketplace, corporations need to develop employees that do more than just show up every day to work: employees need to be engaged in their work. Unfortunately, companies have historically neglected the commitment of their longtime employees, focusing instead on the up-and-coming youth within the organization. This oversight carries with it more negative consequences now than ever before, given the rapid pace at which long-standing employees are considering leaving the workforce coupled with the sparse number of qualified potential hires available to replace them.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0891062262/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0891062262&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/igniting-gen-b-and-gen-v" target="_blank">read more</a></p> http://www.bizsum.com/summaries/igniting-gen-b-and-gen-v#comments BABY boom generation -- Employment EMPLOYEE motivation JOB enrichment LONG-term employees PERSONNEL management Tue, 22 Apr 2008 00:24:40 +0000 admin 676 at http://www.bizsum.com Customer-Driven Operations Management http://www.bizsum.com/summaries/customer-driven-operations-management <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ahoy, Christopher K. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> McGraw-Hill </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Customer-Driven Operations Management</strong>, Christopher K. Ahoy proposes that an organization can have an advantage over its competition if it strives to become the best by moving from survival mode to thriving mode. He believes that taking an organization through an examination of its values, processes, and customer relationships is a worthwhile exercise that allows the organization to remain agile during constant shifts in the market.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071608311/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071608311&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/customer-driven-operations-management" target="_blank">read more</a></p> http://www.bizsum.com/summaries/customer-driven-operations-management#comments Mon, 06 Jun 2011 05:00:20 +0000 admin 1637 at http://www.bizsum.com The Alpha Masters http://www.bizsum.com/summaries/alpha-masters <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ahuja, Maneet </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> John Wiley &amp; Sons Canada, Ltd. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In the investment world, the term “alpha” refers to returns in excess of expected risk, earned by fund managers who succeed in accurately forecasting the behavior of financial markets and other “beta” macroeconomic factors. In <strong>The Alpha Masters</strong>, award-winning hedge fund specialist and financial journalist Maneet Ahuja introduces some of the most renowned forecasters and analysts in the world, who have made fortunes based on unique and groundbreaking investment strategies—and on their convictions and beliefs.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1118065522/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1118065522&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/alpha-masters" target="_blank">read more</a></p> http://www.bizsum.com/summaries/alpha-masters#comments ANALYSTS (Finance) ECONOMIC forecasting ECONOMIC policy INVESTMENT advisors INVESTMENT banking -- Management INVESTMENT policy Mon, 01 Apr 2013 05:00:11 +0000 admin 2611 at http://www.bizsum.com Identity Economics http://www.bizsum.com/summaries/identity-economics <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Akerlof, George </div> <div class="field-item even"> Kranton, Rachel </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Princeton University Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p></p><P><STRONG>Identity Economics</strong> by George Akerlof and Rachel Kranton discusses a new way to understand people’s decisions—at work, at school, and at home. The book brings identity and related norms to economics. People’s notions of what is proper or forbidden are fundamental to how hard they work, and how they learn, spend, and save. By viewing economics with human passions and social institutions in mind, Identity Economics offers a way of more accurately predicting the consequences of public policies and business practices.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B00BV2NKKS/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B00BV2NKKS&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/identity-economics#comments BEHAVIORAL economics DECISION making -- Psychological aspects ECONOMIC forecasting IDENTITY (Psychology) -- Social aspects SOCIAL prediction SOCIOECONOMICS Mon, 11 Feb 2013 22:27:36 +0000 admin 2550 at http://www.bizsum.com Animal Spirits http://www.bizsum.com/summaries/animal-spirits <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Akerlof, George A. </div> <div class="field-item even"> Shiller, Robert J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Princeton University Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p><strong>Animal Spirits</strong> dissects standard economic theories and demonstrates their failure to account for human emotion, even though emotions have a large impact on the economy. George A. Akerlof and Robert J. Shiller state that there are five key “animal spirits” which influence global economics: confidence, fairness, corruption, money illusion, and storytelling. They begin by explaining each animal spirit in detail, and continue on to apply these animal spirits to historic economic examples and traditional economic theories.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/069114592X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=069114592X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/animal-spirits" target="_blank">read more</a></p> http://www.bizsum.com/summaries/animal-spirits#comments BEHAVIORAL economics CONFIDENCE CORRUPTION FAIRNESS MONEY illusion Mon, 19 Sep 2011 05:00:16 +0000 admin 1765 at http://www.bizsum.com The Power of Minds at Work http://www.bizsum.com/summaries/power-minds-work <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Amacom </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2002 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>According to Albrecht’s Law, "Intelligent people, when assembled into an organization, will tend toward collective stupidity." This, says the author, is a situation that is all too common throughout business and government. And, though this collective incapacity is normal, it is neither necessary nor inevitable.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0913351210/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0913351210&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/power-minds-work" target="_blank">read more</a></p> http://www.bizsum.com/summaries/power-minds-work#comments BUSINESS intelligence COMPETITIVE advantage CORPORATE culture INTELLECT Wed, 06 Feb 2002 00:24:36 +0000 admin 27 at http://www.bizsum.com The Northbound Train http://www.bizsum.com/summaries/northbound-train <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1994 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>A process for formulating a corporate vision and direction, and communicating that vision in a compelling way to everyone in the organization. Albrecht uses the metaphor of riding a train as a focusing concept for discovering corporate identity, strength, business logic, and a value-creating premise. It is a movement and a direction so concrete that anyone who embarks on the journey is fully committed. No vision or mission statement can make much sense unless it begins in some valid concept about what it takes to succeed.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0913351156/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0913351156&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/northbound-train" target="_blank">read more</a></p> http://www.bizsum.com/summaries/northbound-train#comments BUSINESS cycles -- Management BUSINESS development CHIEF executive officers -- Psychology FINANCIAL crises -- Management MISSION statements ORGANIZATIONAL effectiveness -- Evaluation STRATEGIC planning -- Economic aspects Tue, 03 Aug 2010 00:24:36 +0000 admin 120 at http://www.bizsum.com The Service Advantage http://www.bizsum.com/summaries/service-advantage <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> <div class="field-item even"> Bradford, Lawrence J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dow Jones-Irwin </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1990 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>There are two kinds of useful customer knowledge: (1) general- pertaining to buying patterns and motives, and (2) individual-from one-to-one interactions between employees and customers. Large businesses must usually rely on the former, while smaller companies can gain more intimate knowledge from front-line employees who are a good source of market information.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1556232470/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1556232470&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/service-advantage#comments CONSUMER satisfaction CONSUMERS -- Attitudes CUSTOMER relations CUSTOMER services Wed, 03 Jan 1990 00:24:37 +0000 admin 147 at http://www.bizsum.com Service Within. http://www.bizsum.com/summaries/service-within <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dow Jones-Irwin </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1990 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The topics discussed in Service Management Effectiveness are by leading researchers in the field of service management and they provide a comprehensive model for managing service businesses. The work shatters the artificial barriers among disciplines and promotes a cross-functional perspective that includes strategic management, organization and human resource management, operations management, and marketing.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1556233531/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1556233531&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/service-within" target="_blank">read more</a></p> http://www.bizsum.com/summaries/service-within#comments CUSTOMER services MIDDLE managers QUALITY of service QUALITY standards SERVICE industries -- Management Tue, 03 Aug 2010 00:24:38 +0000 admin 334 at http://www.bizsum.com At America's Service http://www.bizsum.com/summaries/americas-service <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dow Jones-Irwin </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1989 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Many service firms are paying a high price in lost business due to mediocre service, while few firms are truly oriented toward quality customer service. Businesses often don't understand customers and their priorities, and rarely have elective quality control programs. Management systems are often an active impediment to quality service, and many managers adhere to outmoded management concepts wholly unsuited to a service environment. Service is generally neglected in businesses. Too often, advertising slogans are substituted for real changes in customer service.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0446393169/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0446393169&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/americas-service" target="_blank">read more</a></p> http://www.bizsum.com/summaries/americas-service#comments CONSUMER satisfaction CUSTOMER relations CUSTOMER services QUALITY control QUALITY of service Tue, 03 Aug 2010 00:24:39 +0000 admin 522 at http://www.bizsum.com Social Intelligence http://www.bizsum.com/summaries/social-intelligence <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jossey-Bass </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2006 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> <div class="field-item even"> Major Works </div> <div class="field-item odd"> Personal Growth </div> <div class="field-item even"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Having pondered why some people with very high IQ scores fail miserably in their personal lives, Harvard professor Howard Gardner, concluded that the concept of “intelligence,” as a singular measure of competence, could no longer be supported. Thus, he posited the notion in <strong>Frames of Mind</strong> (1983) of multiple intelligence (MI)—a range of key competencies, which exist in various proportions in various individuals.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470444347/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470444347&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/social-intelligence" target="_blank">read more</a></p> http://www.bizsum.com/summaries/social-intelligence#comments EMOTIONAL intelligence INTELLECT INTELLIGENCE levels PERFORMANCE SOCIAL psychology SUCCESS -- Social aspects Tue, 03 Jan 2006 00:24:39 +0000 admin 570 at http://www.bizsum.com Practical Intelligence http://www.bizsum.com/summaries/practical-intelligence <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Albrecht, Karl </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> John Wiley &amp; Sons, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2007 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> <div class="field-item even"> Major Works </div> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Determining that IQ, as a singular measure of competence, could no longer be supported, Harvard professor, Howard Gardner, proposed (in Frames of Mind, 1985) a range of key competencies, which he calls multiple intelligence (MI). Daniel Goleman’s Emotional Intelligence (1995) popularized Gardner’s notion and created widespread interest in the developmental possibilities of the MI model.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470444320/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470444320&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/practical-intelligence" target="_blank">read more</a></p> http://www.bizsum.com/summaries/practical-intelligence#comments COMMON sense HUMAN behavior INTELLIGENCE levels LIFE skills Tue, 18 Dec 2007 00:24:40 +0000 admin 660 at http://www.bizsum.com Tales From The Top http://www.bizsum.com/summaries/tales-top <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Alexander, Graham </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Nelson Business </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2005 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Every executive, even those in charge of successful companies, needs nurturing and coaching every once in a while. <strong>Tales From the Top </strong>by Graham Alexander gives busy executives access to a highly-rated executive coach, allowing them to reap the benefits of such mentoring on their own schedule.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B00394DK1U/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B00394DK1U&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/tales-top" target="_blank">read more</a></p> http://www.bizsum.com/summaries/tales-top#comments CHIEF executive officers EXECUTIVE ability (Management) EXECUTIVE coaching LEADERSHIP MANAGEMENT styles QUESTIONS & answers SUCCESS in business Tue, 17 Jan 2006 00:24:39 +0000 admin 572 at http://www.bizsum.com Getting Things Done http://www.bizsum.com/summaries/getting-things-done <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Allen, David </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Piatkus Books, Ltd </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2001 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>From the moment we wake up until the time we go to bed, most of us have an overwhelming number of things to do everyday, at home, at school, at work.</span><span> We have to go at a hurried pace just to get everything done, and sometimes we feel that we have too much to handle and our lives are getting out of our control.</span><span> We get home tired, stressed out and worried about the things we failed to do and all the other things that we have yet to do the next day.</span><span> "Getting Things Done" by David Allen describes an "inc</span></p> </dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0142000280/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0142000280&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/getting-things-done" target="_blank">read more</a></p> http://www.bizsum.com/summaries/getting-things-done#comments PERSONAL coaching Sun, 01 Apr 2007 05:00:28 +0000 admin 1400 at http://www.bizsum.com Chocolate Fortunes http://www.bizsum.com/summaries/chocolate-fortunes <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Allen, Lawrence L. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Global Business </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Until about 25 years ago, almost no one in China had ever eaten a piece of chocolate. For the world's leading chocolate makers, this was both a great challenge and a great opportunity. In Chocolate Fortunes, Lawrence L. Allen tells the story of </p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/081441432X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=081441432X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/chocolate-fortunes" target="_blank">read more</a></p> http://www.bizsum.com/summaries/chocolate-fortunes#comments CHINA -- Economic conditions -- 2000- CHOCOLATE -- Social aspects STRATEGIC planning Mon, 18 Jan 2010 00:24:41 +0000 admin 802 at http://www.bizsum.com The House of Nomura http://www.bizsum.com/summaries/house-nomura <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Alletzhauser, Albert J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Little, Brown &amp; Company </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1990 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> <div class="field-item even"> Global Business </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Alletzhauser produces a skillful re-creation of dramatic conflicts that the Nomura story represents: Nomura versus fate, society, and situation, as well as the conflicts experienced by the majorplayers with themselves and others. Nomura’s story is significant because it mirrors Japan’s rise to global preeminence, but more importantly, it is a primary factor in that phenomenal rise.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0060973978/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0060973978&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/house-nomura" target="_blank">read more</a></p> http://www.bizsum.com/summaries/house-nomura#comments CAPITALISTS & financiers CORPORATE culture CORPORATIONS -- History FINANCIAL management Tue, 03 Aug 2010 00:24:38 +0000 admin 336 at http://www.bizsum.com The Trophy Kids Grow Up http://www.bizsum.com/summaries/trophy-kids-grow <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Alsop, Ron </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jossey-Bass </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Diversity </div> <div class="field-item even"> Human Resources </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The millennial generation – comprised of individuals born between 1980 and 2001 – is shaking up the workplace. A polarizing generation that is both admired and critiqued, millennials are serious about changing work environments to meet their needs. Currently, employers are facing the monumental challenge of integrating the millennials into the workplace with three other generations – Generation Xers, Baby Boomers, and Traditionalists – who have very different attitudes and behaviors.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470229543/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470229543&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/trophy-kids-grow" target="_blank">read more</a></p> http://www.bizsum.com/summaries/trophy-kids-grow#comments EMPLOYEES -- Attitudes EMPLOYERS GENERATION X GENERATION Y Mon, 05 Jan 2009 00:24:41 +0000 admin 736 at http://www.bizsum.com The 18 Immutable Laws of Corporate Reputation http://www.bizsum.com/summaries/18-immutable-laws-corporate-reputation <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Alsop, Ronald J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Wall Street Journal Books </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <dt></dt> <dd><span>Everything an individual or company does or produces contributes to its reputation.</span><span> Reputation is an intangible asset, but a very important one.</span><span> In some ways it is even better than having money in the bank, but not as easily quantified.</span><span> A good reputation is its own advertising and quality seal.</span><span> It can engender loyalty in customers that can cross several generations and time zones.</span><span> A good reputation can bring in more customers in the good times, and be a protective </span></dd></dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/074323670X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=074323670X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/18-immutable-laws-corporate-reputation" target="_blank">read more</a></p> http://www.bizsum.com/summaries/18-immutable-laws-corporate-reputation#comments CUSTOMER relations RELATIONSHIP quality Sun, 01 Aug 2004 05:00:14 +0000 admin 1298 at http://www.bizsum.com Managing the Telecommuting Employee http://www.bizsum.com/summaries/managing-telecommuting-employee <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Amigoni, Michael </div> <div class="field-item even"> Gurvis, Sandra </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Adams Business </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Managing the Telecommuting Employee</strong>, authors Michael Amigoni and Sandra Gurvis explain that while managers are often supervising employees that are physically distant from them, the experience can still be enjoyable and productive. This book guides managers as they seek to understand and utilize the benefits and tackle the challenges that arise from employees who work remotely. By directing telecommuters efficiently, managers can ensure that their workers are motivated, skillful at their jobs, and profitable assets for the company.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B0058M97Y0/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B0058M97Y0&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/managing-telecommuting-employee" target="_blank">read more</a></p> http://www.bizsum.com/summaries/managing-telecommuting-employee#comments EMPLOYEE motivation PERFORMANCE -- Management SUPERVISION of employees TELECOMMUTING -- Management Sat, 26 May 2012 05:00:21 +0000 admin 2208 at http://www.bizsum.com The Long Tail http://www.bizsum.com/summaries/long-tail <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Chris </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Hyperion </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><div> <p>Since star-struck Hollywood’s heyday, our consumer culture has been based primarily on a popularity contest. A relatively small number of “hits” in the market landscape gobble up the largest share of buyers’ dollars, while hundreds of thousands of lesser-known works languish in relative obscurity.</p> </div></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1401309666/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1401309666&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/long-tail" target="_blank">read more</a></p> http://www.bizsum.com/summaries/long-tail#comments CELL phones -- Economic aspects CONSUMER behavior ELECTRONIC commerce IPOD (Digital music player) MARKETING -- Economic aspects Wed, 02 Dec 2009 00:24:41 +0000 admin 794 at http://www.bizsum.com Free http://www.bizsum.com/summaries/free <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Chris </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Hyperion Books </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Marketing </div> <div class="field-item odd"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The costs associated with technology are rapidly approaching zero at an unprecedented rate, while at the same time the digital world is increasingly moving into the physical realm as people are working and playing on the Internet more than ever before. According to Chris Anderson in <strong>Free</strong>, as costs for online products plummet, traditional economics do not make sense for digital manufacturers any longer.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B002DYJR4G/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B002DYJR4G&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/free" target="_blank">read more</a></p> http://www.bizsum.com/summaries/free#comments DIGITAL communications INTERNET -- Economic aspects INTERNET advertising INTERNET marketing PRICING PROFIT margins Fri, 23 Apr 2010 00:24:41 +0000 admin 839 at http://www.bizsum.com Beyond Change Management http://www.bizsum.com/summaries/beyond-change-management <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Dean </div> <div class="field-item even"> Anderson, Linda Ackerman </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Pfeiffer </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Change Management </div> <div class="field-item even"> Leadership </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Organizations that commit to altering how they approach and implement change can consistently achieve breakthrough results and outcomes that far surpass anyone’s expectations. Change leaders who undertake this commitment must constantly pay attention to the following key areas: mindset, culture, behavior, and systems. To transform an organization, change must occur in each of these areas, and the success in each will affect the overall outcome.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470648082/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470648082&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/beyond-change-management" target="_blank">read more</a></p> http://www.bizsum.com/summaries/beyond-change-management#comments CHANGE agents CHANGE management LEADERS ORGANIZATIONAL change TRANSFORMATIONAL leadership Thu, 02 Feb 2012 14:04:10 +0000 admin 2019 at http://www.bizsum.com Fearless Referrals http://www.bizsum.com/summaries/fearless-referrals <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Matt </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> The McGraw-Hill Companies </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Entrepreneurship </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Quality customer referrals may be one of the most valuable forms of marketing for any business, but mastering the art of asking for referrals is daunting for many people. For some, asking for and managing referrals seems time consuming. For others, the prospect of asking for a referral provokes anxiety and fear of rejection. In <strong>Fearless Referrals</strong>, Matt Anderson shows how to consistently secure higher-quality referrals by providing sample phrases that work, powerful fear-killing techniques, and proven referral-gathering methods.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071782877/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071782877&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/fearless-referrals" target="_blank">read more</a></p> http://www.bizsum.com/summaries/fearless-referrals#comments ADVICE BUSINESS referrals FEAR of failure PROFESSIONAL-client relations REJECTION (Psychology) RELATIONSHIP quality SELF-confidence Tue, 27 Nov 2012 06:00:18 +0000 admin 2444 at http://www.bizsum.com Work with Passion in Midlife and Beyond http://www.bizsum.com/summaries/work-passion-midlife-and-beyond <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Nancy </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> New World Library </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Nancy Anderson’s book Work with Passion in Midlife and Beyond presents a simple process for reshaping your life both inside and outside the workplace. Her seven-step process for change begins by eliminating layers of physical and emotional clutter, and ends with finding a perfect work niche. Drawing on years of experience as a career counselor, Anderson helps us discover our passion path and follow it wherever it leads.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1577316940/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1577316940&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/work-passion-midlife-and-beyond" target="_blank">read more</a></p> http://www.bizsum.com/summaries/work-passion-midlife-and-beyond#comments CAREER development -- Handbooks, manuals, etc. MEDICAL care MIDDLE age -- Psychological aspects QUALITY of work life SOCIAL security WORK environment Tue, 15 Jun 2010 00:24:42 +0000 admin 864 at http://www.bizsum.com Trailblazers http://www.bizsum.com/summaries/trailblazers <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anderson, Redia </div> <div class="field-item even"> Billings-Harris, Lenora </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> John Wiley &amp; Sons, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Diversity </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Today’s top organizations have embraced diversity and inclusion as practices that make good business sense. Fostering an internal culture of diversity that is interconnected with community outreach means organizations are better able to attract top talent to their workforces as well as increase their bottom lines. In their book <strong>Trailblazers</strong>, Redia Anderson and Lenora Billings-Harris define trailblazers as individuals in leading corporations who have successfully created and implemented cultures of diversity in the workplace.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B0041D8V76/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B0041D8V76&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/trailblazers" target="_blank">read more</a></p> http://www.bizsum.com/summaries/trailblazers#comments CORPORATE culture DIVERSITY in the workplace EXECUTIVE ability (Management) EXECUTIVES LEADERSHIP SUCCESS Tue, 17 Apr 2012 05:00:25 +0000 admin 2145 at http://www.bizsum.com When the Headline is You http://www.bizsum.com/summaries/when-headline-you <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ansell, Jeff </div> <div class="field-item even"> Leeson, Jeffrey </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Jossey-Bass </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In today’s fast-paced, highly competitive information age, journalists are under more pressure than ever to deliver compelling news stories. Likewise, newsmakers are under similar pressure to present their messages in ways that will facilitate full and accurate representation in the media. The task of a spokesperson is difficult and risky, and media and crisis communications expert Jeff Ansell claims he has yet to meet anyone for whom the job comes naturally. However, with understanding and skillful maneuvering, navigating the waters of media communication is possible.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470543949/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470543949&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/when-headline-you" target="_blank">read more</a></p> http://www.bizsum.com/summaries/when-headline-you#comments ISSUES management MASS media MASS media & public opinion MASS media -- Influence MASS media industry Wed, 06 Jun 2012 05:00:18 +0000 admin 2213 at http://www.bizsum.com Fast Forward http://www.bizsum.com/summaries/fast-forward <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Antholis, William </div> <div class="field-item even"> Talbott, Strobe </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Brookings Institution Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Social Responsibility </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Fast Forward</strong>, authors William Antholis and Strobe Talbott address one of the most important issues facing mankind today: global warming. Humans unknowingly began warming the globe hundreds of years ago, but did not realize the process was under way until recently. Now, drastic climate change is threatening to ruin earth as a home for humans, plants, and animals alike. This imminent threat demands urgent and prudent action from political leaders across the globe.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0815704690/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0815704690&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/fast-forward" target="_blank">read more</a></p> http://www.bizsum.com/summaries/fast-forward#comments CLIMATIC changes -- Prevention ETHICS GLOBAL warming GLOBAL warming -- Political aspects INTERNATIONAL cooperation Sun, 17 Jun 2012 05:00:14 +0000 admin 2233 at http://www.bizsum.com Talking to the Top http://www.bizsum.com/summaries/talking-top <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Anthony, Ray </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Prentice Hall Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1995 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p><strong>Talking to the Top </strong>explains how to use leadership skills to inspire, move, and motivate an audience of executives. Anthony believes the speaker must possess the same leadership skills and mindset of the audience in order to persuade them. This also means taking the culture of the organization into consideration as well as its direction-vision, mission, and plans. The term "toptalk" represents a way of addressing high, top-level people in an organization. It will certainly help you enhance your current repertoire of presentation skills before any group of listeners.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0131244701/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0131244701&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/talking-top#comments CHARISMATIC authority CHIEF executive officers -- Psychology EXECUTIVE ability (Management) -- Social aspects EXECUTIVES -- Attitudes KNOWLEDGE management -- Research LEADERSHIP -- Psychological aspects MARKET penetration Tue, 03 Aug 2010 00:24:37 +0000 admin 280 at http://www.bizsum.com 10 Steps to Successful Business Writing http://www.bizsum.com/summaries/10-steps-successful-business-writing <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Appleman, Jack E. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>While studies point to an inadequate level of writing in the business world, most business professionals view writing as a soft skill that is not worth an investment of time and money. Recently, however, some employers have begun to understand that poor writing equals low productivity. Employees who write poorly waste countless hours and, more importantly, countless dollars. In <strong>10 Steps to Successful Business Writing</strong>, Jack Appleman notes that business writing is a learned skill based on fundamental principles like clarity, conciseness, and organization.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1562864815/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1562864815&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/10-steps-successful-business-writing" target="_blank">read more</a></p> http://www.bizsum.com/summaries/10-steps-successful-business-writing#comments BUSINESS communication -- Evaluation BUSINESS writing -- Handbooks, manuals, etc. LABOR productivity LEADERSHIP SUCCESS in business Tue, 16 Nov 2010 20:10:45 +0000 admin 1028 at http://www.bizsum.com The Upside of Irrationality http://www.bizsum.com/summaries/upside-irrationality <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ariely, Dan </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> HarperCollins Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> <div class="field-item even"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>The Upside of Irrationality</strong>, Dan Ariely draws on his background in behavioral economics to examine irrational human behavior and how it affects decision making in the workplace and in human relationships. The goal of behavioral economics is to make sense of the way humans operate, so that people can observe their biases, be more in tune with what influences them, and make better decisions.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0061995045/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0061995045&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/upside-irrationality" target="_blank">read more</a></p> http://www.bizsum.com/summaries/upside-irrationality#comments BEHAVIORAL economics DECISION making HUMAN behavior INTERPERSONAL relations Tue, 24 Apr 2012 05:00:19 +0000 admin 2168 at http://www.bizsum.com The Essential Performance Review Handbook http://www.bizsum.com/summaries/essential-performance-review-handbook <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Armstrong, Sharon </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Career Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership Development </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>The Essential Performance Review Handbook</strong>, author Sharon Armstrong explains the importance of the performance review, and how it can benefit relationships between supervisors and employees, as well as strengthen an organization focused on the overall goals and mission of the organization. Yet, despite the importance of performance reviews, many employees and supervisors view the entire process as an unpleasant task that they just want to get through as expeditiously as possible.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1601631138/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1601631138&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/essential-performance-review-handbook" target="_blank">read more</a></p> http://www.bizsum.com/summaries/essential-performance-review-handbook#comments COMMUNICATION in management EMPLOYEES -- Rating of INTERPERSONAL relations PERFORMANCE -- Management PLANNING SUPERIOR subordinate relationship WORK environment -- Psychological aspects Thu, 08 Nov 2012 06:00:16 +0000 admin 2422 at http://www.bizsum.com The Mirage Of Global Markets http://www.bizsum.com/summaries/mirage-global-markets <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Arnold, David </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Financial Times Prentice Hall </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p><strong>The Mirage of Global Markets</strong>, the product of the research, teaching, and publishing associated with the MBA International Marketing Management course at Harvard Business School, is a set of essays addressing the challenges facing companies attempting to globalize. The context of these essays forms itself around the author's view of two essential aspects of the global arena: First, companies tend to treat the international market as though it were an extension of their current business and a source of incremental revenues for existing products/services.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/013047066X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=013047066X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/mirage-global-markets" target="_blank">read more</a></p> http://www.bizsum.com/summaries/mirage-global-markets#comments EMERGING markets INTERNATIONAL markets MARKETING -- Management TECHNOLOGICAL innovations Sat, 25 Jan 2003 00:24:38 +0000 admin 354 at http://www.bizsum.com Digital Wars http://www.bizsum.com/summaries/digital-wars <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Arthur, Charles </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Kogan Page Limited </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Business Strategy </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Digital Wars</strong>, Charles Arthur explores how the introduction of the Internet in the late 1990s and the affordability of personal computing significantly altered the world’s digital landscape. He specifically targets three main players in this sea of change: Apple, Microsoft, and Google. These three companies have waged a series of wars against each other using hardware, software, and advertising as their weapons to control different parts of technology’s expanding universe.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0749464135/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0749464135&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/digital-wars" target="_blank">read more</a></p> http://www.bizsum.com/summaries/digital-wars#comments CHANGE management COMPETITION (Economics) CORPORATIONS -- Growth DISRUPTIVE technologies -- Social aspects Wed, 06 Mar 2013 16:26:45 +0000 admin 2574 at http://www.bizsum.com Embracing Excellence http://www.bizsum.com/summaries/embracing-excellence <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ashby, Franklin D. </div> <div class="field-item even"> Pell, Arthur R. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Prentice Hall Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2001 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Leadership </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In today's competitive business world, attracting and retaining top talent has never been more crucial or more difficult, costly, and time consuming. Thus, in order to remain competitive, companies must strive to become “employers of choice”-organizations at which people aspire to work and to which they remain loyal. The key to achieving this status is a rethinking and a revitalization of corporate culture.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B0002Y0SG0/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B0002Y0SG0&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/embracing-excellence" target="_blank">read more</a></p> http://www.bizsum.com/summaries/embracing-excellence#comments CORPORATE culture EMPLOYEE empowerment EMPLOYEES -- Recruiting EMPLOYEES -- Training of LABOR turnover QUALITY of work life Mon, 05 Feb 2001 00:24:37 +0000 admin 270 at http://www.bizsum.com Digital Rush http://www.bizsum.com/summaries/digital-rush <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Aspatore, Jonathan R. </div> <div class="field-item even"> Abell, Alicia </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2000 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>As a commercial entity, the Internet has emerged in record-setting time and created record-setting wealth. And, though entrepreneurs, who can keep pushing the boundaries of the Net, stand to reap unprecedented rewards, there are no hard and fast rules for doing so and very little formal training that can prepare them to start an e-business or meet its many challenges. Experience has shown that every successful e-enterprise has taken a different path and created its own unique strategies.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814405673/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814405673&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/digital-rush" target="_blank">read more</a></p> http://www.bizsum.com/summaries/digital-rush#comments ELECTRONIC commerce ENTREPRENEURSHIP INTERNET marketing Fri, 11 Feb 2000 00:24:36 +0000 admin 20 at http://www.bizsum.com 10 Steps to Successful Presentations http://www.bizsum.com/summaries/10-steps-successful-presentations <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Editors </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>It is not unusual for today’s business professional to be expected to deliver effective communication and presentation skills.&nbsp;<strong>Ten Steps to Successful Presentations&nbsp;</strong>by the American Society for Training and Development provides a framework that will help business people create an effective presentation in a short period of time. The tips and examples will help with both large and small presentations.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1562865145/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1562865145&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/10-steps-successful-presentations" target="_blank">read more</a></p> http://www.bizsum.com/summaries/10-steps-successful-presentations#comments BUSINESS communication BUSINESS enterprises -- United States BUSINESS planning BUSINESS presentations PUBLIC speaking Thu, 06 Jan 2011 15:39:19 +0000 admin 1197 at http://www.bizsum.com 10 Steps to Successful Facilitation http://www.bizsum.com/summaries/10-steps-successful-facilitation <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Editors </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Teams </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In&nbsp;<strong>10 Steps to Successful Facilitation</strong>, the American Society for Training and Development provides detailed instructions on becoming an effective and skillful facilitator. It discusses the necessity of planning, familiarizing oneself with the location, and creating and adhering to a group schedule. It also explains what tactics and tools do not work well with facilitation and emphasizes the importance of keeping the group engaged.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1562865382/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1562865382&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/10-steps-successful-facilitation" target="_blank">read more</a></p> http://www.bizsum.com/summaries/10-steps-successful-facilitation#comments BRAINSTORMING BUSINESS planning EMPLOYEES -- Management FACILITATED communication GROUP facilitation GROUP problem solving Mon, 10 Jan 2011 15:39:20 +0000 admin 1200 at http://www.bizsum.com 10 Steps to Successful Meetings http://www.bizsum.com/summaries/10-steps-successful-meetings <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Editors ASTD Editors </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> <div class="field-item even"> Productivity </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>10 Steps to Successful Meetings</strong>, the American Society for Training and Development provides key information needed to develop and facilitate effective meetings. Conducting efficient meetings is an essential skill for all business professionals. Whether the meeting is a small group session or a global teleconference, the same planning and presentation principles apply. This book provides a proven process, quick reference tips, and practical worksheets that will help the business professional plan and lead meetings that generate excitement and achieve defined goals.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1562865471/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1562865471&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/10-steps-successful-meetings#comments BUSINESS planning LEADERSHIP MEETINGS -- Handbooks, manuals, etc. MOTIVATION (Psychology) ORGANIZATIONAL behavior PROBLEM solving Thu, 15 Jul 2010 00:24:42 +0000 admin 881 at http://www.bizsum.com Leading Transformational Change http://www.bizsum.com/summaries/leading-transformational-change <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Atchison, Thomas A. </div> <div class="field-item even"> Bujak, Joseph S. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Change Management </div> <div class="field-item even"> Health Care </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The healthcare industry has undergone profound change during recent decades. The aging of the population, new treatment options, changes in technology, and access to information once available only to physicians, have transformed the industry into a consumer-oriented one in which knowledgeable customers demand results. Physicians are increasingly under pressure by organizations attempting to interject themselves into their relationship with patients, hospitals, and the payment process.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1567931618/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1567931618&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/leading-transformational-change" target="_blank">read more</a></p> http://www.bizsum.com/summaries/leading-transformational-change#comments CHANGE agents EXECUTIVES HEALTH care industry HEALTH services administration -- Employee participation PHYSICIANS TRANSFORMATIONAL leadership Sun, 17 Jul 2011 05:00:21 +0000 admin 1859 at http://www.bizsum.com Followership http://www.bizsum.com/summaries/followership <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Atchison, Tom </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Health Administration Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Health Care </div> <div class="field-item even"> Leadership </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>For the last three decades healthcare workers have been adjusting to a new work environment—one that puts profits over people. Workers are unsure about their roles in the organization and many struggle to find meaning in their day-to-day activities. This has created a tremendous talent shortage in many healthcare sectors, putting patients across the nation at risk, but can anything be done?<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1567932169/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1567932169&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/followership" target="_blank">read more</a></p> http://www.bizsum.com/summaries/followership#comments BUSINESS ethics EMPLOYEE motivation EXECUTIVES -- Psychology LEADERSHIP MEDICAL care WORK environment Mon, 08 Feb 2010 00:24:41 +0000 admin 808 at http://www.bizsum.com Business Development for the Biotechnology and Pharmaceutical Industry. http://www.bizsum.com/summaries/business-development-biotechnology-and-pharmaceutical-industry <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Austin, Martin </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Gower Publishing Limited </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Health Care </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In Business Development for the Biotechnology and Pharmaceutical Industry, Martin Austin describes the basic processes needed to identify new business opportunities and to bring pharmaceutical alliances to a successful close. Business development is any activity that alters the status quo of the business. It may include planning, adding for growth, subtracting for profit, business process improvement, and competitive awareness and advantage. The skills base for business development has three distinct areas: industry specific knowledge, analysis, and communication.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0566087812/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0566087812&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/business-development-biotechnology-and-pharmaceutical-industry" target="_blank">read more</a></p> http://www.bizsum.com/summaries/business-development-biotechnology-and-pharmaceutical-industry#comments BIOTECHNOLOGY industries -- Management BUSINESS development BUSINESS planning NEW business enterprises PHARMACEUTICAL industry -- Management Tue, 11 Aug 2009 00:24:41 +0000 admin 769 at http://www.bizsum.com Fantastic http://www.bizsum.com/summaries/fantastic <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Austin-Smith, Alan </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Capstone Publishing, Ltd. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2013 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Fantastic</strong>, author Alan Austin-Smith attempts to answer the age old question of why some people are consistently more successful than others. Having studied many successful people, Austin-Smith presents the Fantastic Theory, a presentation of the seven characteristics that all fantastic people have. In order to be fantastic, people must stand out above the rest who are merely good enough by adopting the seven characteristics. These characteristics are known as “the other stuff” and are the secret of successful people.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0857083961/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0857083961&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/fantastic" target="_blank">read more</a></p> http://www.bizsum.com/summaries/fantastic#comments MOTIVATION (Psychology) PERSONALITY RESPONSIBILITY SELF-actualization (Psychology) SELF-realization SUCCESS -- Psychological aspects SUCCESSFUL people Mon, 27 May 2013 20:38:24 +0000 admin 2664 at http://www.bizsum.com Terms of Engagement http://www.bizsum.com/summaries/terms-engagement <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Axelrod, Richard H. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Change Management </div> <div class="field-item even"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Terms of Engagement</strong>, author Richard Axelrod dispels the myth that change has to be leader-driven. When a few decide for many, it is difficult to engage staff and employees in the changes, and resistance to the new proposals can occur. The relationship between these two groups, the leadership and the staff, must evolve. Axelrod suggests that if the circle of involvement widens and fairness is promoted throughout the company, then people will be able to connect with one another to create communities for the purpose of taking action.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1605094471/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1605094471&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/terms-engagement" target="_blank">read more</a></p> http://www.bizsum.com/summaries/terms-engagement#comments CHANGE agents ENGAGEMENT (Philosophy) MANAGEMENT -- Philosophy ORGANIZATIONAL change SUPERIOR subordinate relationship TRANSPARENCY in organizations Thu, 15 Dec 2011 15:13:51 +0000 admin 1963 at http://www.bizsum.com Make Talent Your Business http://www.bizsum.com/summaries/make-talent-your-business <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Axelrod, Wendy </div> <div class="field-item even"> Coyle, Jeannie </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership Development </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Make Talent Your Business</strong>, Wendy Axelrod and Jeannie Coyle discuss ways in which managers in all types of organizations can integrate talent development into daily work routines. The authors base their treatise on their own experiences and research, using what they have learned from exceptional development managers in large organizations to create guidelines and strategies. Through challenging employees on a daily basis, varying their work routines, and pairing employees with development partners, managers can foster learning and growth in their departments.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1605099317/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1605099317&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/make-talent-your-business" target="_blank">read more</a></p> http://www.bizsum.com/summaries/make-talent-your-business#comments CAREER development LEADERSHIP MANAGEMENT -- Psychological aspects ORGANIZATIONAL politics TALENT management TRUST Sat, 12 Jan 2013 15:23:45 +0000 admin 2507 at http://www.bizsum.com Engagement Is Not Enough http://www.bizsum.com/summaries/engagement-not-enough <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ayers, Keith E. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Elevate </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Human Resources </div> <div class="field-item odd"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Engagement Is Not Enough</strong>, Keith Ayers details the steps companies must take to engage with their employees and inspire passionate team participation. Managers of teams large and small will learn how to create a team composed of committed employees who understand the meaningfulness of what they do and how their roles contributes to their company’s success.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1599320118/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1599320118&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/engagement-not-enough" target="_blank">read more</a></p> http://www.bizsum.com/summaries/engagement-not-enough#comments EMPLOYEES -- Attitudes LEADERSHIP ORGANIZATIONAL behavior SUCCESS in business Tue, 07 Oct 2008 00:24:41 +0000 admin 727 at http://www.bizsum.com Make Your Contacts Count http://www.bizsum.com/summaries/make-your-contacts-count <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baber, Anne </div> <div class="field-item even"> Waymon, Lynne </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2007 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> <div class="field-item even"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Working in today’s business environment is more demanding than ever. Employees and managers are faced with challenges ranging from competitive intelligence gathering to new business development, attracting and retaining employees, and dealing with the fallout of layoffs and corporate restructuring. Networking at can help in all of these situations. In&nbsp;<strong>Make Your Contacts Count</strong>, Anne Baber and Lynne Waymon offer proven tips and techniques for becoming a more effective networker.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814474020/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814474020&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/make-your-contacts-count" target="_blank">read more</a></p> http://www.bizsum.com/summaries/make-your-contacts-count#comments BUSINESS development BUSINESS planning EMPLOYEES -- Attitudes SOCIAL networks STRATEGIC planning Wed, 12 Jan 2011 15:39:19 +0000 admin 1199 at http://www.bizsum.com The Elements of Power http://www.bizsum.com/summaries/elements-power <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bacon, Terry R. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>The Elements of Power</strong>, Terry R. Bacon explores the concept of power—what it is, where it comes from, how it is built, and how it is used to lead and influence others. Those who harness their power effectively are the people who have the most impact on others. They know how to use their power to be persuasive, to gain the agreement and cooperation of others, and to stimulate action. Bacon explains how individuals can achieve their personal and professional goals by tapping into their own power sources and maximizing their influence in any field or organization.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814415113/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814415113&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/elements-power#comments AUTHORITY ELOQUENCE INFLUENCE (Psychology) LEADERSHIP POWER (Philosophy) SUCCESS in business Wed, 17 Oct 2012 05:00:15 +0000 admin 2399 at http://www.bizsum.com Elements of Influence http://www.bizsum.com/summaries/elements-influence <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bacon, Terry R. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> <div class="field-item even"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Elements of Influence</strong>, Terry R. Bacon presents his guide to learning how to influence people in an ethical manner. Based on 20 years of research, Bacon’s book not only explains the psychological principles behind influence, but also outlines how to develop and implement influencing tactics in a variety of business situations. The backbone of the book comes from Bacon’s Survey of Influence Effectiveness database, the same framework utilized by his Fortune 500 clients.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814417329/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814417329&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/elements-influence" target="_blank">read more</a></p> http://www.bizsum.com/summaries/elements-influence#comments COMMUNICATION in management EXECUTIVE ability (Management) INFLUENCE (Psychology) INTERPERSONAL relations LEADERSHIP MANAGEMENT -- Psychological aspects POWER (Social sciences) -- Moral & ethical aspects Sat, 16 Feb 2013 22:29:07 +0000 admin 2554 at http://www.bizsum.com The Essential Phone Interview Handbook http://www.bizsum.com/summaries/essential-phone-interview-handbook <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bailo, Paul J. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Career Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> <div class="field-item even"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In today’s increasingly competitive job market, phone interviews have become a necessary step in the interviewing process. A phone interview is more than just a phone conversation with a potential employer; it is the first interaction with a possible long-term career opportunity. In <strong>The Essential Phone Interview Handbook</strong>, Paul Bailo outlines the many various tools and skills necessary to ensure a positive phone interview experience, and a successful step toward ultimately securing a job.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1601631545/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1601631545&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/essential-phone-interview-handbook#comments CAREER development EMPLOYEE selection EMPLOYMENT interviewing INTERVIEWS Sun, 08 Jul 2012 05:00:16 +0000 admin 2265 at http://www.bizsum.com Destination Success http://www.bizsum.com/summaries/destination-success <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bain, Dwight </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Revell </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2003 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Health Care </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>Have you ever wondered why you aren't more successful?</span><span> Or why others find success more easily?</span><span> Do you feel that you have not lived out your hopes and dreams and are about to give them up?</span><span> Have you caught a glimpse of a better life but failed to go after it?</span><span> Don't let your life slip away day by day without even taking a step towards your dream of a better life.</span><span> Destination Success by Dwight Bain shows that you need not give up on your hopes and dreams just yet.</span><span> </span></p> </dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0800787889/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0800787889&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/destination-success" target="_blank">read more</a></p> http://www.bizsum.com/summaries/destination-success#comments HEALTH care industry Tue, 01 May 2007 05:00:23 +0000 admin 1371 at http://www.bizsum.com From Concept to Consumer http://www.bizsum.com/summaries/concept-consumer <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baker, Phil </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Pearson Education, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Management </div> <div class="field-item even"> Marketing </div> <div class="field-item odd"> Productivity </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Successful products not only depend on a good idea; they also require cost-effective manufacturing, customers who are willing to buy, and strong marketing and distribution programs. The steps leading from product concept to the marketplace are diverse, and each offers the opportunity for either success or failure. In <strong>From Concept to Consumer</strong>, Phil Baker takes readers step-by-step through the stages of product development, illustrating his points with stories from his personal experience as a product developer at Polaroid, Apple, and Think Outside.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0137137478/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0137137478&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/concept-consumer" target="_blank">read more</a></p> http://www.bizsum.com/summaries/concept-consumer#comments CUSTOMER services ELECTRONIC commerce -- Marketing MANUFACTURING processes NEW products -- Management PHYSICAL distribution of goods Mon, 26 Oct 2009 00:24:41 +0000 admin 788 at http://www.bizsum.com The Price Advantage http://www.bizsum.com/summaries/price-advantage <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baker, Walter L. </div> <div class="field-item even"> Marn, Michael V. </div> <div class="field-item odd"> Zawada, Craig C. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> John Wiley &amp; Sons, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Entrepreneurship </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The <strong>Price Advantage</strong>, written by Walter Baker, Michael Marn, and Craig Zawada, outlines how to initiate and maintain appropriate pricing in order to effectively increase profits. By taking advantage of minor price increases, a company can significantly increase its profits. The authors not only demonstrate how to accomplish successful pricing but also explain how to avoid common pricing mistakes, such as emotional price wars or missed opportunities in postmerger or lifecycle pricing. The marketplace rewards businesses with superior products and services.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0470481773/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0470481773&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/price-advantage" target="_blank">read more</a></p> http://www.bizsum.com/summaries/price-advantage#comments CORPORATE profits PRESTIGE pricing PRICE increases PRICE levels PRICE wars Wed, 13 Jul 2011 05:00:19 +0000 admin 1688 at http://www.bizsum.com The Decision Maker http://www.bizsum.com/summaries/decision-maker <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bakke, Dennis </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Pear Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2013 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Change Management </div> <div class="field-item even"> Management </div> <div class="field-item odd"> Teams </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>The Decision Maker</strong>, Dennis Bakke depicts, through the fictional saga of one company, a transition to delegated decision making that results in new responsibilities for virtually all employees. MedTec, employing almost 200 people, is a medical device company recently acquired by Tom, Jim, and a hands-off private-equity investor.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0983263329/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0983263329&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/decision-maker" target="_blank">read more</a></p> http://www.bizsum.com/summaries/decision-maker#comments CHANGE management CORPORATE culture DECISION making EMPLOYEE empowerment EXPERIENTIAL learning ORGANIZATIONAL change ORGANIZATIONAL change -- Management Thu, 06 Jun 2013 19:28:52 +0000 admin 2666 at http://www.bizsum.com Great Motivation Secrets of Great Leaders http://www.bizsum.com/summaries/great-motivation-secrets-great-leaders <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> McGraw-Hill </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2005 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> <div class="field-item even"> Leadership </div> <div class="field-item odd"> Management </div> <div class="field-item even"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Motivation is an authentic trait of leadership. While many have written before about motivation and leadership, <strong>Great Motivation Secrets of Great Leaders </strong>simplifies, by example, ways in which great leaders use inspiration to establish a culture enabling individuals and organizations to succeed. This book showcases an eclectic assortment of leader profiles and the management principles of effective motivation.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071447741/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071447741&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/great-motivation-secrets-great-leaders" target="_blank">read more</a></p> http://www.bizsum.com/summaries/great-motivation-secrets-great-leaders#comments COMMUNICATION in management CORPORATE culture LABOR productivity -- Management LEADERSHIP MOTIVATION (Psychology) Wed, 05 Jan 2005 00:24:37 +0000 admin 242 at http://www.bizsum.com How Great Leaders Get Great Results http://www.bizsum.com/summaries/how-great-leaders-get-great-results <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> McGraw-Hill </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2006 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In order to create a strong, results-driven organization with increased sales, improved customer service, quality, and productivity, great leaders must be attentive to seven specific management principles: vision, alignment, execution, discipline, risk, courage, and results. They must communicate to make things happen, instill accountability, and encourage innovation to achieve inspired results.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071464875/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071464875&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/how-great-leaders-get-great-results" target="_blank">read more</a></p> http://www.bizsum.com/summaries/how-great-leaders-get-great-results#comments BUSINESS communication CUSTOMER services EMPLOYEES -- Attitudes LEADERSHIP MANAGEMENT styles ORGANIZATIONAL behavior PERSONNEL management QUALITY of service Tue, 14 Feb 2006 00:24:39 +0000 admin 576 at http://www.bizsum.com Lead by Example http://www.bizsum.com/summaries/lead-example <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2009 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Effective leadership depends upon the ability to inspire a team to peak performance. <strong>Lead by Example </strong>offers managers at every level advice on developing the character traits, attitudes, strategies, and actions that win the respect of teams. The source of power behind great leadership is great character, and successful leaders focus on always setting the right example for their teams, from crisis management and relationship-building, to accountability and self-assessment.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814412947/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814412947&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/lead-example" target="_blank">read more</a></p> http://www.bizsum.com/summaries/lead-example#comments DECISION making EMOTIONAL intelligence EMPLOYEES -- Attitudes LEADERSHIP MOTIVATION (Psychology) TEAMS in the workplace Tue, 03 Aug 2010 00:24:41 +0000 admin 816 at http://www.bizsum.com Lead with Purpose http://www.bizsum.com/summaries/lead-purpose <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>John Baldoni, author and leadership consultant, believes that “when organizations succeed, it is because they know what they do and why they do it. We say they have ‘purpose.’” In <strong>Lead with Purpose</strong>, Baldoni lays out a plan for companies whose goals may have become lost in cultures of bureaucracy, lack of creativity, and icy relations among managers and employees. Purpose is an organization’s big picture.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B0060LHDPS/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B0060LHDPS&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/lead-purpose" target="_blank">read more</a></p> http://www.bizsum.com/summaries/lead-purpose#comments LEADERSHIP MISSION statements ORGANIZATIONAL effectiveness ORGANIZATIONAL goals STRATEGIC planning SUCCESS Thu, 24 May 2012 05:00:18 +0000 admin 2196 at http://www.bizsum.com Lead Your Boss http://www.bizsum.com/summaries/lead-your-boss <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Lead Your Boss</strong>, John Baldoni provides practical, step-by-step advice to middle managers about how to become better leaders and help their organizations succeed. He illuminates the unique nature of middle management—the opportunity it affords to influence both those in positions above and below—and teaches those working at this level to hone their skills for both the good of their organizations and their own future advancement.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B00AR21VWM/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B00AR21VWM&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/lead-your-boss" target="_blank">read more</a></p> http://www.bizsum.com/summaries/lead-your-boss#comments ADVICE INFLUENCE (Psychology) LEADERSHIP MANAGEMENT -- Handbooks, manuals, etc. MANAGING your boss MIDDLE managers SUPERIOR-subordinate relationship Mon, 22 Apr 2013 14:32:21 +0000 admin 2630 at http://www.bizsum.com 12 Steps to Power Presence http://www.bizsum.com/summaries/12-steps-power-presence <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldoni, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Assigned positions, titles, and roles confer the framework for managing power, but true leadership comes from leadership presence. So writes leadership guru John Baldoni, who dedicates <strong>12 Steps to Power Presence</strong> to “leaders who want to make a positive difference.” In this brief, readable primer on wielding power with grace, Baldoni offers people in positions of influence a guide to fulfilling their leadership potential.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814416918/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814416918&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/12-steps-power-presence" target="_blank">read more</a></p> http://www.bizsum.com/summaries/12-steps-power-presence#comments AUTHORITY LEADERSHIP POWER (Social sciences) Wed, 10 Apr 2013 05:00:11 +0000 admin 2615 at http://www.bizsum.com The Circle Way http://www.bizsum.com/summaries/circle-way <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Baldwin, Christina </div> <div class="field-item even"> Linnea, Ann </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Relationships </div> <div class="field-item even"> Teams </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The circle not only symbolically represents a different way of meeting as a group, but it also physically changes the way that people interact with one another. When entering a circle, people immediately understand that it is not going to be an ordinary meeting. The energy of the room changes when people sit in a circle. Leadership is shared and conversation is mediated.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1605092568/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1605092568&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/circle-way" target="_blank">read more</a></p> http://www.bizsum.com/summaries/circle-way#comments CIRCLE CIRCLE time (Classroom activity) CORPORATE meetings INTERPERSONAL relations ORGANIZATIONAL effectiveness Sun, 04 Dec 2011 21:39:32 +0000 admin 1949 at http://www.bizsum.com Impact Hiring http://www.bizsum.com/summaries/impact-hiring <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ball, Frederick W. </div> <div class="field-item even"> Ball, Barbara B. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Prentice Hall Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2002 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Today's business world is characterized by fierce competition, as organizations jockey to become the most innovative, grab the largest market share, gain the most revenue, and realize the biggest profits. And, because human capital drives innovation, market share, revenue growth, and profit, the most fierce competitive battle is the one being waged for highly skilled employees who are competent in a wide variety of jobs and responsibilities "A" players with the vision and ability to drive the organization forward.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0130319120/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0130319120&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/impact-hiring" target="_blank">read more</a></p> http://www.bizsum.com/summaries/impact-hiring#comments EMPLOYEE selection EMPLOYEES -- Recruiting PERSONNEL management Fri, 25 Jan 2002 00:24:36 +0000 admin 45 at http://www.bizsum.com Stand Up for Yourself Without Getting Fired http://www.bizsum.com/summaries/stand-yourself-without-getting-fired <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ballman, Donna </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Career Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Personal Growth </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Employment laws are complex. As a result, many people frequently interpret them incorrectly. Anyone involved in the workforce should have a strong understanding of their rights and responsibilities, which will benefit them during their initial job search all the way until they leave a position. During the course of an employment process, there are many opportunities where people may be placed in difficult and confusing circumstances. In these cases, they must know their rights and the processes they must follow in order to protect themselves.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1601632355/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1601632355&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/stand-yourself-without-getting-fired" target="_blank">read more</a></p> http://www.bizsum.com/summaries/stand-yourself-without-getting-fired#comments ADVICE CONFIDENTIALITY agreements EMPLOYEE rules EMPLOYMENT practices LABOR laws & legislation -- United States PLANNING WORK environment -- Psychological aspects Thu, 17 Jan 2013 15:23:44 +0000 admin 2504 at http://www.bizsum.com The Financial Behavior of Japanese Corporations http://www.bizsum.com/summaries/financial-behavior-japanese-corporations <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Ballon, Robert </div> <div class="field-item even"> Tomita, Iwao </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Kodansha International </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1989 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Global Business </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The Japanese government has long played a central role in fostering industrial development, seeing it as essential to Japan's prosperity and national strength. Corporate objectives are focused on market share and growth, rather than return on investment or stock prices as in the United States. Western terms have been grafted onto Japanese practice, often taking on quite different meanings and significance in the process. Japanese society has not made a clear distinction between private and public. The government has long played a key role in guiding Japanese industry.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/087011901X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=087011901X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/financial-behavior-japanese-corporations" target="_blank">read more</a></p> http://www.bizsum.com/summaries/financial-behavior-japanese-corporations#comments CORPORATE culture CORPORATIONS -- Finance CORPORATIONS, Foreign CORPORATIONS, Japanese Tue, 03 Aug 2010 00:24:39 +0000 admin 510 at http://www.bizsum.com Nickel and Dimed http://www.bizsum.com/summaries/nickel-and-dimed <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barbara Ehrenreich </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Henry Hold and Company </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2002 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <dd><span>Having a job and working hard do not guarantee a better life even for low-level workers in America.</span><span> What is needed are fair, living wages and a government sincere in promoting sustainable development by providing generous subsidies in public services like housing, healthcare, transportation and child care.</span></dd> </dl> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0312626681/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0312626681&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/nickel-and-dimed#comments ECONOMIC development -- Management FINANCE -- Management Wed, 11 May 2011 05:00:40 +0000 admin 1473 at http://www.bizsum.com Danger in the Comfort Zone http://www.bizsum.com/summaries/danger-comfort-zone <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bardwick, Judith M. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1995 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>While the attitude of Entitlement still exists in business and society, reinvention, reengineering, downsizing, rightsizing, delayering, etc., have put pressure on most organizations, both in the private sector and in government, to cut costs and become vastly more efficient. Thus, people have gone from having too little risk at work to having too much-a condition that has thrown them into a state of Fear- the opposite end of the continuum. Despite this change, the legacy of Entitlement remains extremely difficult to uproot.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814478867/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814478867&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/danger-comfort-zone" target="_blank">read more</a></p> http://www.bizsum.com/summaries/danger-comfort-zone#comments ATTITUDE (Psychology) -- Research ENTITLEMENT attitudes INDUSTRIAL management -- Psychological aspects INDUSTRIAL productivity ORGANIZATIONAL sociology -- Research PRIVATE sector WORK environment -- Psychological aspects Tue, 03 Aug 2010 00:24:37 +0000 admin 284 at http://www.bizsum.com 10 Steps to Successful Strategic Planning http://www.bizsum.com/summaries/10-steps-successful-strategic-planning <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barksdale, Susan </div> <div class="field-item even"> Lund, Teri </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ASTD Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2006 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> <div class="field-item even"> Management </div> <div class="field-item odd"> Productivity </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>One practice that often sets successful businesses apart from the rest is strategic planning. These organizations benefit not just from having a strategic plan, but from undergoing the strategic planning process itself. In 10 Steps to Successful Strategic Planning, Susan Barksdale and Teri Lund detail how the planning process unites organizational leadership and enhances communication of critical information.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1562864572/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1562864572&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/10-steps-successful-strategic-planning" target="_blank">read more</a></p> http://www.bizsum.com/summaries/10-steps-successful-strategic-planning#comments BUSINESS planning PLANNING STRATEGIC enterprise management STRATEGIC planning Mon, 07 Dec 2009 00:24:41 +0000 admin 797 at http://www.bizsum.com Critical Condition http://www.bizsum.com/summaries/critical-condition <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barlett, Donald L. </div> <div class="field-item even"> Steele, James B. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Broadway Books </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2006 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Human Resources </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>Critical Condition</strong>, Pulitzer Prize-winning investigative journalists Donald Barlett and James B. Steele go behind the scenes of the health care system, citing evidence that American spends more on health care than any other nation in the world, yet benefits continue shrinking, while life expectancy is shorter than in countries that spend significantly less per capita.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0767910753/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0767910753&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/critical-condition" target="_blank">read more</a></p> http://www.bizsum.com/summaries/critical-condition#comments HEALTH care industry MEDICAL care -- Finance Mon, 13 Dec 2010 20:10:46 +0000 admin 1041 at http://www.bizsum.com Emotional Value http://www.bizsum.com/summaries/emotional-value <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barlow, Janelle </div> <div class="field-item even"> Maul, Dianna </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2000 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Personal Growth </div> <div class="field-item odd"> Relationships </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Not only is emotion central to human life in terms of its role in interactions with family and friends, it is also becoming increasingly recognized as a critical aspect of interactions in the service economy. In fact, because emotion often comprises the core of the value received from those interactions, it has become a key customer differentiation. Unfortunately, the business world has little interest in, or understanding of, emotion and, thus, tends to keep it out of the business equation.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1576750795/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1576750795&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/emotional-value" target="_blank">read more</a></p> http://www.bizsum.com/summaries/emotional-value#comments CONSUMER satisfaction CUSTOMER relations -- Management CUSTOMER services SERVICE industries Sat, 22 Jan 2000 00:24:39 +0000 admin 520 at http://www.bizsum.com A Complaint Is a Gift http://www.bizsum.com/summaries/complaint-gift <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barlow, Janelle </div> <div class="field-item even"> Moller, Claus </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In <strong>A Complaint Is a Gift</strong>, Janelle Barlow and Claus Møller present the right way to handle complaints while retaining customer loyalty and trust. Regardless of industry, the truth for all businesses is that customers are the reason businesses exist. And one of the most direct and meaningful ways for customers to express their dissatisfaction with companies is through the complaint.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1576755827/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1576755827&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/complaint-gift" target="_blank">read more</a></p> http://www.bizsum.com/summaries/complaint-gift#comments CONSUMER complaints CUSTOMER loyalty CUSTOMER relations Mon, 12 Jan 2009 00:24:41 +0000 admin 737 at http://www.bizsum.com Campaign It! http://www.bizsum.com/summaries/campaign-it <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barnard, Alan </div> <div class="field-item even"> Parker, Chris </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Kogan Page Limited </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2012 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Communication </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>The term “campaign” has traditionally been associated with politics, the military, and most recently, marketing. However, Alan Barnard and Chris Parker, authors of <strong>Campaign It!</strong>, explain that a campaign is a process-driven way of thinking and behaving that can produce success in any area of life. On a regular basis, it is necessary to create “buy in” from others. While most people consider themselves to be good—if not great—communicators, the facts state otherwise.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0749464208/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0749464208&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/campaign-it" target="_blank">read more</a></p> http://www.bizsum.com/summaries/campaign-it#comments BODY language COMMUNICATION planning CONVERSATION FEEDBACK (Psychology) INFLUENCE (Psychology) INTERPERSONAL communication Wed, 29 Aug 2012 20:19:00 +0000 admin 2340 at http://www.bizsum.com Global Dreams http://www.bizsum.com/summaries/global-dreams <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barnet, Richard J. </div> <div class="field-item even"> Cavanagh, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Simon &amp; Schuster </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1994 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Economics &amp; Finance </div> <div class="field-item even"> Global Business </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p><strong>Global Dreams </strong>is an exploration of the many different ways in which the global economy changes politics, work, and families throughout the world. The authors reveal how a few hundred companies dominate global commercial activity, contributing to political and social disintegration, as they become the world empires of the 21st century.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0684800276/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0684800276&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/global-dreams" target="_blank">read more</a></p> http://www.bizsum.com/summaries/global-dreams#comments DEVELOPED countries -- Economic policy GLOBALIZATION -- Economic aspects INTERNATIONAL business enterprises INTERNATIONAL markets JOINT ventures MARKETING agreements STRATEGIC alliances (Business) Tue, 03 Aug 2010 00:24:36 +0000 admin 110 at http://www.bizsum.com The Nissan Report http://www.bizsum.com/summaries/nissan-report <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barnett, Steve </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Doubleday/Currency </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1992 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Global Business </div> <div class="field-item odd"> Social Responsibility </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Drawing on the insights of biologists, anthropologists, philosophers, artists, and other nontraditional sources, the book addresses not only the question of how responsible products are made but also how products touch the deepest psychological, social, and moral aspects of the human being. <strong>The Nissan Report</strong> compiles ideas unleashed during a teleconference changed the way business is conducted at Nissan North America.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0385421273/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0385421273&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/nissan-report" target="_blank">read more</a></p> http://www.bizsum.com/summaries/nissan-report#comments AUTOMOBILE industry & trade -- Environmental aspects ENVIRONMENTAL policy INDUSTRIES -- Environmental aspects SOCIAL responsibility of business -- Research Tue, 03 Aug 2010 00:24:36 +0000 admin 80 at http://www.bizsum.com The Red Queen Among Organizations http://www.bizsum.com/summaries/red-queen-among-organizations <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barnett, William P. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Princeton University Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>In Lewis Carroll’s <em>Through the Looking Glass</em>, the Red Queen leads Alice on a chase after which neither character has moved from the spot where they began. Evolutionary biologists refer to this race as “the Red Queen Effect,” a biological phenomenon in which organisms must continually develop over time simply to keep pace with other organisms in their environment. William Barnett, in <strong>The Red Queen Among Organizations</strong>, suggests that a similar dynamic occurs when organizations compete.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0691131147/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0691131147&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/red-queen-among-organizations" target="_blank">read more</a></p> http://www.bizsum.com/summaries/red-queen-among-organizations#comments COMPETITION COMPETITIVE advantage CONSOLIDATION & merger of corporations ORGANIZATIONAL behavior Mon, 01 Feb 2010 00:24:41 +0000 admin 806 at http://www.bizsum.com The Paradox Process http://www.bizsum.com/summaries/paradox-process <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barrett, Derm </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Amacom </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1997 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Innovation </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>On the surface, a paradox can appear to contradict common sense and logic. But in reality, it is inherently valid and sensible and has been used by innovators throughout history to uncover wellsprings of creativity and to achieve breakthrough inventions. Nonetheless, paradoxical thinking is a skill that anyone, even the most linear thinkers, can cultivate. The Paradox Principles is specifically designed for businesspeople to awaken them to the power of paradoxical thinking.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0814403565/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0814403565&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/paradox-process" target="_blank">read more</a></p> http://www.bizsum.com/summaries/paradox-process#comments BUSINESSPEOPLE -- Psychology CREATIVE ability in business -- Psychological aspects CREATIVE thinking ENTREPRENEURSHIP -- Research INNOVATIONS in business MOTIVATION (Psychology) -- Research TECHNOLOGICAL innovations -- Economic aspects Tue, 03 Aug 2010 00:24:37 +0000 admin 208 at http://www.bizsum.com Cut Costs Not Corners http://www.bizsum.com/summaries/cut-costs-not-corners <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barrow, Colin </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Kogan Page </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2010 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Executives and managers at every level in every company have to manage budgets and make tough decisions about where to spend and where to cut. <strong>Cut Costs Not Corners</strong> by Colin Barrow provides a coherent and structured approach to cost cutting, treating it as a permanent, everyday activity rather than one born out of crisis. Barrow discusses strategic and tactical cost-cutting options such as buying technology for less, selling off redundant assets, reducing credit risk, getting paid faster, and minimizing finance and tax costs.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/074945976X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=074945976X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/cut-costs-not-corners" target="_blank">read more</a></p> http://www.bizsum.com/summaries/cut-costs-not-corners#comments BUDGET deficits BUSINESS planning COMPETITIVE advantage COST control ENTERPRISE resource planning PURCHASING Mon, 25 Jun 2012 05:00:13 +0000 admin 2240 at http://www.bizsum.com You Need to Be a Little Crazy http://www.bizsum.com/summaries/you-need-be-little-crazy <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barry J. Moltz </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dearborn Trade </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2003 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Strategy </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Are you thinking of starting your own business? Turning your back on a stable career to pursue your own business takes a lot of passion, courage and a little craziness. Barry Moltz, successful entrepreneur and investor, shares with you his ideas on how to build a business without breaking your bank. Find out the greatest myths of start-up businesses and learn how to nurture the human dimension of business.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/143892190X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=143892190X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/you-need-be-little-crazy#comments BUSINESS planning Sat, 01 Oct 2005 05:00:31 +0000 admin 1578 at http://www.bizsum.com The Innovation Killer http://www.bizsum.com/summaries/innovation-killer <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barton Rabe, Cynthia </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AMACOM </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2006 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Innovation </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Forget conventional wisdom. Forget the thought that the more you know, the better off you’ll be. Forget the idea that knowledge and expertise are the only true routes to success and innovation in business. Education meant to help a student master a subject might be completely at odds with fostering innovation in that subject. The tried and true models for generating original business solutions may never have worked that well, for the most knowledgeable sometimes know the least about how to change things for the better.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/B003YCQD2A/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B003YCQD2A&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/innovation-killer" target="_blank">read more</a></p> http://www.bizsum.com/summaries/innovation-killer#comments BUSINESS planning BUSINESSPEOPLE CREATIVE ability CREATIVE thinking DECISION making INNOVATION adoption INNOVATION management MANAGEMENT science ORGANIZATIONAL change Tue, 07 Nov 2006 00:24:41 +0000 admin 723 at http://www.bizsum.com Crisis Leadership Now http://www.bizsum.com/summaries/crisis-leadership-now <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Barton, Laurence </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> McGraw-Hill </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2008 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Leadership </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Planning for a crisis can be a daunting task for corporations. Many do not know where to begin or do not want to contemplate the possible scenarios. In <strong>Crisis Leadership Now</strong>, Laurence Barton demonstrates that company leaders who have an action plan in place are the ones that can act quickly, manage rumors, and respond to victims and shareholders sincerely and adequately while keeping their organizations running.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0071498826/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0071498826&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/crisis-leadership-now" target="_blank">read more</a></p> http://www.bizsum.com/summaries/crisis-leadership-now#comments CRISIS communication CRISIS management DAMAGE control (Public relations) ISSUES management LEADERSHIP STRATEGIC planning Fri, 10 Feb 2012 13:51:48 +0000 admin 2039 at http://www.bizsum.com Customer Culture http://www.bizsum.com/summaries/customer-culture <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Basch, Michael D. </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Prentice Hall Press </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2002 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Marketing </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>Customer Culture draws on lessons from some legendary sales and service enterprises, particularly FedEx and UPS, as well as midsized concerns, small businesses, and startups, to demonstrate how leaders and managers can consciously develop the cultural structures or systems that will motivate employees to focus on serving their customers (internal or external) for sustained, profitable growth. According to Basch, creator of FedEx's legendary sales and service organization, culture is a system that drives an organization s performance.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/0131303201/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=0131303201&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/customer-culture" target="_blank">read more</a></p> http://www.bizsum.com/summaries/customer-culture#comments BUSINESS enterprises CONSUMERS CUSTOMER relations Wed, 23 Jan 2002 00:24:36 +0000 admin 43 at http://www.bizsum.com Good Company http://www.bizsum.com/summaries/good-company <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Bassi, Laurie </div> <div class="field-item even"> Frauenheim, Ed </div> <div class="field-item odd"> McMurrer, Dan </div> <div class="field-item even"> Costello, Larry </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Berrett-Koehler Publishers, Inc. </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2011 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Relationships </div> <div class="field-item even"> Social Responsibility </div> <div class="field-item odd"> Teams </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>More and more consumers today want to do business with companies that treat employees, customers, and communities in a fair way. This movement is being driven by a variety of economic, social, and political forces. In <strong>Good Company</strong>, Laurie Bassi, Ed Frauenheim, Dan McMurrer, and Larry Costello describe how organizations are broadening the definition of “good” to include worthy and ethical behavior, instead of satisfactory financial performance alone. They suggest that in the future companies cannot be great unless they are first and foremost good.</p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Audio </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/160994061X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=160994061X&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> http://www.bizsum.com/summaries/good-company#comments CORPORATE communications CORPORATE culture CULTURAL values EMPLOYEE empowerment EMPLOYEE morale Wed, 03 Oct 2012 05:00:15 +0000 admin 2377 at http://www.bizsum.com Simple Ways To Manage Your Service Customers http://www.bizsum.com/summaries/simple-ways-manage-your-service-customers <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Batra, Promod </div> <div class="field-item even"> Batra, Vijay </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Think, Inc </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2004 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Customer Focus </div> <div class="field-item even"> Management </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><dl id="citationFields" class="citation-fields"> <p><span>Providing quality after-sales service is always important in a business; it's what keeps your customers coming back; it's what makes your business grow; it's what builds your reputation and credibility.</span><span> And quality service depends a lot on you as a service person, your employees, and how you manage your service.</span><span> "Simple Ways to Manage Your Service Customers" by Promod Batra and Vijay Batra provides simple service management ideas that you can implement without fuss and build an image as an organization committed</span></p> </dl></div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/8190054791/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=8190054791&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/simple-ways-manage-your-service-customers" target="_blank">read more</a></p> http://www.bizsum.com/summaries/simple-ways-manage-your-service-customers#comments CUSTOMER relations -- Management MANAGEMENT Wed, 01 Aug 2007 05:00:22 +0000 admin 1525 at http://www.bizsum.com The Search http://www.bizsum.com/summaries/search <div class="field field-type-text field-field-author"> <div class="field-label">Author:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Battelle, John </div> </div> </div> <div class="field field-type-text field-field-publisher"> <div class="field-label">Publisher:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Portfolio </div> </div> </div> <div class="field field-type-number-integer field-field-pubdate"> <div class="field-label">Published Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2005 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-categories"> <div class="field-items"> <div class="field-item odd"> Business Biographies </div> <div class="field-item even"> Innovation </div> <div class="field-item odd"> Marketing </div> <div class="field-item even"> Technology </div> </div> </div> <div class="field field-type-text field-field-product-has-audio"> <div class="field-label">Has Audio?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="product-body"><p>As Battelle observes, it seems as though the words “Google” and “search” are now nearly synonymous, for Google is currently the culture’s most prominent declaration of the power of search. Despite its having entered this technological game long after other pioneers, Google offers a radical new approach to Internet technology, and that approach has made it more of a gateway to instant knowledge than any of its rivals.<br /></p> </div><div class="field field-type-number-integer field-field-audio-available"> <div class="field-label">Has Audio? (int):&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 0 </div> </div> </div> <div class="field field-type-number-integer field-field-summary-image-available"> <div class="field-label">Has a cover image?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Has a cover </div> </div> </div> <div class="field field-type-number-integer field-field-individual-purchase"> <div class="field-label">Individual Purchase:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Available for individual purchase? </div> </div> </div> <div class="field field-type-text field-field-buy-link"> <div class="field-label">Buy Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> http://www.amazon.com/gp/product/1591841410/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1789&amp;creative=9325&amp;creativeASIN=1591841410&amp;linkCode=as2&amp;tag=busibooksum03-20 </div> </div> </div> <p><a href="http://www.bizsum.com/summaries/search" target="_blank">read more</a></p> http://www.bizsum.com/summaries/search#comments INFORMATION resources INTERNET marketing INTERNET searching SEARCH engines Tue, 18 Oct 2005 00:24:39 +0000 admin 561 at http://www.bizsum.com