All Summaries | Business Book Summaries

...And the Clients Went Wild!

admin — Tue, 02 Aug 2011 05:00:18 +0000

Author:

Kuzmeski, Maribeth

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Customer Focus

Marketing

Has Audio?:

Successful companies understand how to reach out to people who are interested in their products and services, creating a strong emotional connection. In …And the Clients Went Wild!, Maribeth Kuzmeski describes how businesses can communicate the benefits of their products or services to customers, as well as build trust and credibility in their brands.

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http://www.amazon.com/gp/product/1118156293/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118156293&linkCode=as2&tag=busibooksum03-20

10 Steps to Be a Successful Manager

admin — Tue, 28 Feb 2012 15:29:06 +0000

Author:

Haneberg, Lisa

Publisher:

ASTD Press

Published Date:

2007

Management

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Successful businesses rely on great managers. Effective management practices enable organizations to identify new opportunities, execute strategies successfully, and complete projects on time and on budget. However, many managers encounter pitfalls such as confusing management with excessive control, focusing on maintenance rather than management, or failing to realign teams as circumstances change. In 10 Steps To Be A Successful Manager, Lisa Haneberg describes methods that managers must adopt to run a business.

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http://www.amazon.com/gp/product/1562864750/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562864750&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Business Writing

admin — Tue, 16 Nov 2010 20:10:45 +0000

Author:

Appleman, Jack E.

Publisher:

ASTD Press

Published Date:

2008

Personal Growth

Has Audio?:

While studies point to an inadequate level of writing in the business world, most business professionals view writing as a soft skill that is not worth an investment of time and money. Recently, however, some employers have begun to understand that poor writing equals low productivity. Employees who write poorly waste countless hours and, more importantly, countless dollars. In 10 Steps to Successful Business Writing, Jack Appleman notes that business writing is a learned skill based on fundamental principles like clarity, conciseness, and organization.

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http://www.amazon.com/gp/product/1562864815/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562864815&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Change Management

admin — Tue, 26 Jun 2012 05:00:13 +0000

Author:

Vukotich, George

Publisher:

ASTD Press

Published Date:

2011

Change Management

Has Audio?:

Change happens. There is simply no stopping it. In 10 Steps to Successful Change Management, George Vukotich offers those faced with change at an organizational level a systemized, ten-step system to “manage”—that is understand, react to, mitigate and successfully execute—the often scary, often difficult business of change. From assessing the risks of change to dealing with detractors to reviewing the process after it has been completed, the goal is clear: learn to manage change before it manages you.

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http://www.amazon.com/gp/product/1562867539/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562867539&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Coaching

admin — Tue, 16 Feb 2010 00:24:41 +0000

Author:

Oberstein, Sophie

Publisher:

ASTD Press

Published Date:

2009

Leadership

Leadership Development

Personal Growth

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Workplace coaching has gained in popularity, and it has evolved from being viewed as a punishment for poor performance to a perk for those being groomed for positions of greater responsibility. In 10 Steps to Successful Coaching, Sophie Oberstein describes how coaching skills are becoming critical management competencies as organizations prepare the next generation of leaders using fewer financial, human, and training resources.

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http://www.amazon.com/gp/product/1562865447/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865447&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Customer Service

admin — Wed, 01 Sep 2010 04:08:23 +0000

Author:

Kamin, Maxine

Publisher:

ASTD Press

Published Date:

2010

Customer Focus

Has Audio?:

Customer service is based on a trusting relationship between customer and business. Clients come to customer service representatives with a need. Great service staff will be able to deal with these needs no matter how angry or confused customers are. Step One: Identify Service Motivation and Mission. Customer service employees can best serve customers when they recognize their own passions and apply them to their line of work. Step Two: Define Great Service for Your Organization.

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http://www.amazon.com/gp/product/1562865900/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865900&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Facilitation

admin — Mon, 10 Jan 2011 15:39:20 +0000

Author:

ASTD Editors

Publisher:

ASTD Press

Published Date:

2008

Teams

Has Audio?:

In 10 Steps to Successful Facilitation, the American Society for Training and Development provides detailed instructions on becoming an effective and skillful facilitator. It discusses the necessity of planning, familiarizing oneself with the location, and creating and adhering to a group schedule. It also explains what tactics and tools do not work well with facilitation and emphasizes the importance of keeping the group engaged.

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http://www.amazon.com/gp/product/1562865382/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865382&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Meetings

admin — Thu, 15 Jul 2010 00:24:42 +0000

Author:

ASTD Editors ASTD Editors

Publisher:

ASTD Press

Published Date:

2009

Management

Productivity

Has Audio?:

In 10 Steps to Successful Meetings, the American Society for Training and Development provides key information needed to develop and facilitate effective meetings. Conducting efficient meetings is an essential skill for all business professionals. Whether the meeting is a small group session or a global teleconference, the same planning and presentation principles apply. This book provides a proven process, quick reference tips, and practical worksheets that will help the business professional plan and lead meetings that generate excitement and achieve defined goals.

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http://www.amazon.com/gp/product/1562865471/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865471&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Presentations

admin — Thu, 06 Jan 2011 15:39:19 +0000

Author:

ASTD Editors

Publisher:

ASTD Press

Published Date:

2008

Communication

Has Audio?:

It is not unusual for today’s business professional to be expected to deliver effective communication and presentation skills. Ten Steps to Successful Presentations by the American Society for Training and Development provides a framework that will help business people create an effective presentation in a short period of time. The tips and examples will help with both large and small presentations.

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http://www.amazon.com/gp/product/1562865145/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865145&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Project Management

admin — Tue, 15 Sep 2009 00:24:41 +0000

Author:

Russell, Lou

Publisher:

ASTD Press

Published Date:

2007

Management

Productivity

Teams

Has Audio?:

Many people today find themselves in charge of one or more projects. Lou Russell uses her own experiences to lay out her 10 Steps to Successful Project Management that can be molded to fit any project. These steps improve project managers’ skills and help them plan and carry out a successful project from inception to completion.

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http://www.amazon.com/gp/product/1562864637/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562864637&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Sales

admin — Wed, 28 Jul 2010 04:08:21 +0000

Author:

Lambert, Brian

Publisher:

ASTD Press

Published Date:

2010

Customer Focus

Personal Growth

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Sales is among the oldest and most conflicted professions on earth — at once reviled and revered, valued for its promise of heavy paychecks and prestigious career paths, maligned for its loose ethics, and made hopelessly unpredictable by buying booms and busts. According to author Brian Lambert, however, most people out there selling are merely “salespersons” and not true “sales professionals”: trusted advisors who not only close deals but make connections and change paradigms along the way.

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http://www.amazon.com/gp/product/B003EO8U42/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B003EO8U42&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Social Networking for Business

admin — Tue, 01 Feb 2011 15:39:23 +0000

Author:

Hartley, Darin

Publisher:

ASTD Press

Published Date:

2010

Technology

Has Audio?:

Determining the right social networking platform for a business can be a daunting decision. From off-the-shelf to custom-built, there are many options. 10 Steps to Successful Social Networking for Business, by Darin Hartley, helps give direction by providing a thorough background on social networks as well as a step-by-step plan to help any business select the right social networking system, link network use to key business drivers, and stay on top of the technology.

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http://www.amazon.com/gp/product/1562867172/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562867172&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Strategic Planning

admin — Mon, 07 Dec 2009 00:24:41 +0000

Author:

Barksdale, Susan

Lund, Teri

Publisher:

ASTD Press

Published Date:

2006

Business Strategy

Management

Productivity

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One practice that often sets successful businesses apart from the rest is strategic planning. These organizations benefit not just from having a strategic plan, but from undergoing the strategic planning process itself. In 10 Steps to Successful Strategic Planning, Susan Barksdale and Teri Lund detail how the planning process unites organizational leadership and enhances communication of critical information.

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http://www.amazon.com/gp/product/1562864572/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562864572&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Teams

admin — Fri, 19 Mar 2010 00:24:41 +0000

Author:

McClay, Renie

Publisher:

ASTD Press

Published Date:

2009

Leadership

Teams

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10 Steps to Successful Teams by Renie McClay is a guide for team leaders and team members who are charged with accomplishing tasks through collaborative workforce groups. Organizations that use teams effectively accomplish more than simply solving internal problems; they create a culture of self-motivated problem solvers. Teams are made up of leaders who maintain a balance between keeping the group on task and allowing the team to make its own decisions, and members who communicate, collaborate, solve problems, and ensure tasks get accomplished.

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http://www.amazon.com/gp/product/1562866753/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562866753&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Time Management

admin — Tue, 17 Jul 2012 05:00:12 +0000

Author:

Maxey, Cyndi

O'Connor, Kevin E.

Publisher:

ASTD Press

Published Date:

2010

Personal Growth

Productivity

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In 10 Steps to Successful Time Management, communications consultants Cyndi Maxey and Kevin O’Connor explain how to view time as a resource. The key is to achieve an understanding of what matters in life and work, and then to use time purposefully, productively, and energetically. While no one can truly master time, anyone can learn to think of it as source of energy instead of a source of anxiety. Maxey and O’Connor seek to offer simple, practical ways to use time as a means of communication and engagement, as opposed to a constraint or restriction.

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http://www.amazon.com/gp/product/1562867180/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562867180&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Training

admin — Wed, 28 Apr 2010 00:24:41 +0000

Author:

Biech, Elaine

Publisher:

ASTD Press

Published Date:

2009

Leadership Development

Personal Growth

Has Audio?:

Training programs are only as effective as the trainers who design them, and 10 Steps to Successful Training explains in detail the characteristics, actions and behaviors that define truly successful trainers. According to the author, Elaine Beich, effective trainers share several core competencies that, when applied, facilitate learning and help students gain the knowledge they need to achieve their organization’s goal.

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http://www.amazon.com/gp/product/1562865412/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562865412&linkCode=as2&tag=busibooksum03-20

10 Steps to Successful Virtual Presentations

admin — Sun, 10 Jun 2012 05:00:19 +0000

Author:

Turmel, Wayne

Publisher:

ASTD Press

Published Date:

2011

Communication

Technology

Has Audio?:

The need for virtual presentations is growing. Seventy percent of managers in mid-sized to large companies have at least one team member who works remotely. However, over half of managers have not received any formal instruction about how to communicate remotely or manage remote teams. A majority of businesses that purchase licenses for Web-presentation tools discover that fewer than 25 percent of their employees feel competent enough to use the tools. Most of these people are either fearful of the technology or have not been taught to use the tools properly.

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http://www.amazon.com/gp/product/1562867466/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1562867466&linkCode=as2&tag=busibooksum03-20

12 Steps to Power Presence

admin — Wed, 10 Apr 2013 05:00:11 +0000

Author:

Baldoni, John

Publisher:

AMACOM

Published Date:

2010

Leadership

Management

Has Audio?:

Assigned positions, titles, and roles confer the framework for managing power, but true leadership comes from leadership presence. So writes leadership guru John Baldoni, who dedicates 12 Steps to Power Presence to “leaders who want to make a positive difference.” In this brief, readable primer on wielding power with grace, Baldoni offers people in positions of influence a guide to fulfilling their leadership potential.

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http://www.amazon.com/gp/product/0814416918/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814416918&linkCode=as2&tag=busibooksum03-20

12: The Elements of Great Managing

admin — Tue, 12 Apr 2011 18:59:03 +0000

Author:

Wagner, Rodd

Harter, PH.D., James K.

Publisher:

Gallup Press

Published Date:

2006

Management

Has Audio?:

Engaged, talented employees are a company’s greatest resource. Yet many mangers fail, through both neglect and ignorance, to bring out the best in their workforce. To determine the crucial components of great management, the Gallup Organization examined over one million employee and manager interviews. In 1999, Marcus Buckingham and Curt Coffman‘s book First, Break All the Rules divulged and explored 12 of the critical elements gleaned from Gallup’s research. Ten years later, Rodd Wagner and James K.

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http://www.amazon.com/gp/product/159562998X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=159562998X&linkCode=as2&tag=busibooksum03-20

13 Bankers

admin — Wed, 29 Dec 2010 15:39:17 +0000

Author:

Johnson, Simon

Kwak, James

Publisher:

Pantheon Books

Published Date:

2010

Business Biographies

Economics & Finance

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In March 2009, 13 executives of the most powerful financial institutions in America met with the president at the White House at the height of a profound financial crisis which threatened the very existence of the organizations they represented. In 13 Bankers, authors Simon Johnson and James Kwak use this meeting as a focal point for analyzing the financial industry and regulatory environment in the decades leading up to the financial crisis of 2008 and 2009.

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http://www.amazon.com/gp/product/030747660X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=030747660X&linkCode=as2&tag=busibooksum03-20

20:20 Project Management

admin — Thu, 28 Feb 2013 16:27:41 +0000

Author:

Marks, Tony

Publisher:

Kogan Page Limited

Published Date:

2012

Management

Has Audio?:

20:20 Project Management provides comprehensive, detailed strategies for project managers who are responsible for complex projects. From the earliest stages of project evaluation through planning, execution, and delivery, Tony Marks outlines the best practices of the project management field. He pays particular attention to the pitfalls and common mistakes that project managers should avoid, as well as the absolutely critical steps that can ensure success.

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http://www.amazon.com/gp/product/0749466081/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0749466081&linkCode=as2&tag=busibooksum03-20

30 Days to Social Media Success

admin — Wed, 17 Aug 2011 05:00:18 +0000

Author:

Martin, Gail Z.

Publisher:

Career Press

Published Date:

2010

Technology

Has Audio?:

In 30 Days to Social Media Success, Gail Martin reveals how small businesses and solo professionals can take social media from being an overwhelming tool with great potential to a tangible means of reaching top business goals in measurable ways. Her chapter-a-day guide demonstrates how only 30 minutes a day for 30 days is sufficient to launch a successful social media marketing strategy. Social media is most successful when used in conjunction with strong online and offline marketing.

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http://www.amazon.com/gp/product/1601631308/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601631308&linkCode=as2&tag=busibooksum03-20

5 Steps to Expert

admin — Mon, 01 Nov 2010 04:08:25 +0000

Author:

Schempp, Paul G.

Publisher:

Davies-Black Publishing

Published Date:

2008

Personal Growth

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What does it take to become an elite performer? How can anyone become more expert in their field? Author Paul Schempp has spent his career as a professional speaker, coach, and consultant examining these questions. In his book Five Steps to Expert, Schempp discusses five specific, consistent steps through which all people progress to become experts, as well as three ways that experts attain their level of proficiency. Expertise is not innate, but developed through hard work.

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http://www.amazon.com/gp/product/0984689206/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0984689206&linkCode=as2&tag=busibooksum03-20

50 Top Tools for Coaching

admin — Sat, 05 May 2012 05:00:19 +0000

Author:

Jones, Gillian

Gorell, Ro

Publisher:

Kogan Page Limited

Published Date:

2009

Leadership Development

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In 50 Top Tools for Coaching, Gillian Jones and Ro Gorell provide readers with tools and techniques for establishing, developing, and sustaining coaching relationships in the workplace. By understanding and following the tools outlined in the book, managers, external coaches, and employees can better prepare themselves for their specific roles in a coaching relationship. The authors’ ultimate goal is to help managers and employees alike see the value of coaching and work towards making talent development through coaching an every-day activity within their company.

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http://www.amazon.com/gp/product/0749466006/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0749466006&linkCode=as2&tag=busibooksum03-20

6 Habits of Highly Successful Managers

admin — Wed, 09 May 2012 05:00:20 +0000

Author:

Cioffi, John

Willig, Ken

Publisher:

Career Press, Inc.

Published Date:

2011

Management

Has Audio?:

Today, managers are inundated with information, advice, and various methods for success. It is easier than ever to fall off course, listen to bad information, and fail to become a successful manager. In 6 Habits of Highly Successful Managers, authors John Cioffi and Ken Willig have identified six key and basic habits that will help any manager greatly improve their chance for success. These six building blocks will endure the test of time, never become outdated notions, and ultimately ensure that managers “do the right things right,” once and for all.

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http://www.amazon.com/gp/product/1601631375/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1601631375&linkCode=as2&tag=busibooksum03-20

6 Secrets to Startup Success

admin — Tue, 23 Apr 2013 14:32:20 +0000

Author:

Bradberry, John

Publisher:

AMACOM

Published Date:

2011

Entrepreneurship

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Most entrepreneurs believe passionately in their ideas, yet most new businesses fail within a few years of launching. In 6 Secrets to Startup Success, John Bradberry explains that entrepreneurial passion may actually contribute to startup failure. He argues that this passion can be a double-edged sword, fueling entrepreneurs to start new ventures but blinding them to potential pitfalls along the way.

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http://www.amazon.com/gp/product/B008SLQBOC/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B008SLQBOC&linkCode=as2&tag=busibooksum03-20

7 Lessons for Leading in Crisis

admin — Mon, 15 Nov 2010 20:10:45 +0000

Author:

George, Bill

Publisher:

Jossey-Bass

Published Date:

2009

Leadership

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Crisis is the defining moment for a leader. It pushes leaders to their limits and tests whether they will be able to hold true to their beliefs under the toughest of circumstances. In 7 Lessons for Leading in Crisis, author Bill George offers readers seven essential lessons for facing unprecedented crisis and enormous pressure, explaining that when handled appropriately, crisis can be an opportunity for long-term success.

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http://www.amazon.com/gp/product/0470531878/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470531878&linkCode=as2&tag=busibooksum03-20

99 to 1

admin — Mon, 17 Dec 2012 06:00:18 +0000

Author:

Collins, Chuck

Publisher:

Berrett-Koehler Publishers, Inc.

Published Date:

2012

Economics & Finance

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In 99 to 1, Chuck Collins describes how tax laws, government policies, and political infrastructure are designed to benefit the richest 1 percent of the U.S. population, often at the expense of the majority. For many Americans, the economic recession revealed the disparity between the top 1 percent, those individuals and corporations that hold the majority of the nation’s wealth, and the bottom 99 percent—everyone else.

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http://www.amazon.com/gp/product/1609945921/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1609945921&linkCode=as2&tag=busibooksum03-20

@YourService

admin — Sun, 16 Sep 2012 05:00:15 +0000

Author:

Eliason, Frank

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Customer Focus

Marketing

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Historically, companies could control their image and sell their goods and services through traditional marketing. However, thanks to the advent of the Internet and social media, hyperconnected Customers are the main brand promoters or detractors in today’s marketplace. In fact, Customers are so crucial that in his book @YourService, Frank Eliason argues that businesses should learn to capitalize the word.

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http://www.amazon.com/gp/product/1118217225/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118217225&linkCode=as2&tag=busibooksum03-20

A Leader's Legacy

admin — Tue, 13 Feb 2007 00:24:40 +0000

Author:

Kouzes, James M.

Posner, Barry Z.

Publisher:

Jossey-Bass

Published Date:

2006

Leadership

Personal Growth

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Kouzes and Posner's The Leadership Challenge was first published in 1987, and revised in 1996 and 2002, to become one of the bestselling leadership books of all time. Although each revision was offered to address the changing context in which leaders are forced to operate, the premise remained the same: "The most significant contribution leaders make is not simply to day's bottom line; it is to the long-term development of people and institutions so they can adapt, change, prosper, and grow" (The Leadership Challenge, p. xxviii).

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A Manager's Guide to Coaching

admin — Mon, 30 Mar 2009 00:24:41 +0000

Author:

Emerson, Brian

Loehr, Anne

Publisher:

AMACOM

Published Date:

2008

Human Resources

Leadership

Leadership Development

Management

Personal Growth

Has Audio?:

In A Manager's Guide to Coaching, authors Brian Emerson and Anne Loehr operate under the premise that without engaging employees on a human level which responds to a coach's leadership, workplace production and satisfaction are inhibited to the point of futility. The costs of recruiting and replacing employees and lost productivity during the hiring process further underscore the benefits of maximizing the skills and talents of all employees.

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http://www.amazon.com/gp/product/0814409822/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814409822&linkCode=as2&tag=busibooksum03-20

A Manager's Guide to Improving Workplace Performance

admin — Tue, 19 Jun 2007 00:24:40 +0000

Author:

Chevalier, Roger

Publisher:

AMACOM

Published Date:

2007

Human Resources

Management

Has Audio?:

At one time or another, most managers have experienced dissatisfaction with their employees' performance. Despite the strong temptation to fall prey to the assumption that poor performance is a result of unchangeable employee characteristics, managers need to realize that they do have the power to reverse negative performance trends and affect positive change in the workplace. In A Manager's Guide to Improving Workplace Performance, Roger Chevalier provides a systematic framework for achieving such change.

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http://www.amazon.com/gp/product/0814474187/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814474187&linkCode=as2&tag=busibooksum03-20

A Practical Guide to Entrepreneurship

admin — Tue, 12 Mar 2013 20:56:26 +0000

Author:

Morris, Michael

Publisher:

Kogan Page Limited

Published Date:

2012

Entrepreneurship

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In A Practical Guide to Entrepreneurship, Michael Morris states that, “Starting a business today may be more difficult than at any previous time in history.” However, despite all of the obstacles placed in the way of the new entrepreneur, people continue to form new enterprises. This is important to the global economy since small firms account for most of the new jobs created, as well as for a large number of inventions and new ideas.

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A Seat at the Table

admin — Wed, 25 Aug 2010 04:08:22 +0000

Author:

Miller, Marc

Publisher:

Greenleaf Book Press

Published Date:

2009

Business Strategy

Customer Focus

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The word salesperson can have ugly connotations; it often reminds customers of disengaged product-pushers who sell without passion or purpose.

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About Face

admin — Wed, 04 Jan 2012 14:12:56 +0000

Author:

Hill, Dan

Publisher:

Kogan-Page

Published Date:

2010

Marketing

Has Audio?:

In About Face, Dan Hill demonstrates how advertising agencies and marketing strategists can employ new advances in neuroscience, behavioral economics, and cognitive psychology to create emotionally effective advertisements that bring brands and companies closer to the consumer. Hill is an expert in facial coding and a widely sought speaker who has appeared on NBC’s “The Today Show,” FOX, CNN, and MSNBC for his analysis of the 2008 Presidential Election and steroid scandal in Major League Baseball.

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Absolute Honesty

admin — Sat, 18 Jan 2003 00:24:38 +0000

Author:

Johnson, Larry

Phillips, Bob

Publisher:

AMACOM

Published Date:

2003

Human Resources

Leadership

Management

Social Responsibility

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With shocking revelations of deliberate corporate dishonesty and manipulation appearing almost daily in the media, many are beginning to wonder if the realities of business and the concept of integrity are, by definition, mutually exclusive. Johnson and Phillips believe, however, that this is definitely not the case. It is their premise that a majority of organizations strive to do the right thing. They understand that it is in their best interests, and in the best interests of their customers, employees, shareholders, and communities, to stand on truth, honesty, and accountability.

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Accelerating Out of the Great Recession

admin — Thu, 02 Dec 2010 20:10:46 +0000

Author:

Rhodes, David

Stelter, Daniel

Publisher:

McGraw-Hill

Published Date:

2010

Business Strategy

Economics & Finance

Global Business

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The “great recession” has completely changed today’s economic climate. Consumers are buying less and saving more, banks are lending very little money, and conservationist policies are emerging from developed nations, threatening the current global trade system and the global economy as a whole. In Accelerating Out of the Great Recession, David Rhodes and Daniel Stelter outline the many causal factors of the recession and discuss the current state of the economy and how it is likely to look in the future.

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Act Like a Sales Pro

admin — Mon, 20 Feb 2012 13:51:49 +0000

Author:

Hansen, Julie

Publisher:

The Career Press, Inc.

Published Date:

2011

Personal Growth

Productivity

Has Audio?:

It is often assumed that great sales people are naturals. But in Act Like a Sales Pro, author Julie Hansen asserts that what is seen as natural talent is actually the result of years of hard work and training. Selling is a lot like acting because it involves the art of persuasion. Like an actor in front of an audience, a sales person must convince buyers that a product or service is right for them. By using techniques used by modern actors, sales professionals can learn to improve their ability to win sales.

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Adaptability

admin — Fri, 20 Jul 2012 05:00:13 +0000

Author:

McKeown, Max

Publisher:

Kogan Page Limited

Published Date:

2012

Change Management

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In Adaptability, author Max McKeown explores one of the most important human characteristics: the ability to adapt. With seven billion people on earth struggling to survive, it has never been more important to learn how to think better and adapt in successful ways. Adaptability goes beyond survival. It is about the powerful difference between choosing to cope and choosing to win. The present age of uncertainty presents both problems and opportunities, and McKeown illustrates how to be part of the group that adapts faster and smarter than the rest.

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All Rise

admin — Mon, 28 Sep 2009 00:24:41 +0000

Author:

Fuller, Robert W.

Publisher:

Berrett-Koehler Publishers

Published Date:

2006

Diversity

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Respect for the dignity of others is a value often sadly lacking in today's society. In All Rise, author Robert W. Fuller makes the case that abused power inherent in rank - rankism - is the main obstacle in maintaining functional organizations where a "dignitarian" society would no longer tolerate dictatorial bosses, condescending teachers, arrogant doctors, or impervious bureaucrats.

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Allies or Adversaries

admin — Mon, 11 Apr 2011 18:59:04 +0000

Author:

Holm, Craig E.

Publisher:

Health Administration Press

Published Date:

2004

Health Care

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Since its inception in the early part of the 20th century, the medical staff organization has allowed physicians to have some say in the running of hospitals and has acted as an overseeing body for granting credentials and privileges in the hospital system. Physicians and hospitals worked hand in hand throughout most of the century, and medical staff organizations proved to be an effective way of coordinating the interests of the two groups.

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Always a Winner

admin — Fri, 08 Apr 2011 15:39:20 +0000

Author:

Navarro, Peter

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Strategy

Economics & Finance

Has Audio?:

In Always a Winner, Peter Navarro makes the case that a recession can be substantially more damaging to an organization that any 10 competitors. He presents a comprehensive guide for executives to create an “always a winner” organization that will survive – even thrive – during a recession. By strategically managing the business cycle, he advocates that organizations can gain substantial competitive advantage and superior financial performance.

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Always On

admin — Mon, 14 Feb 2011 15:39:25 +0000

Author:

Vollmer, Christopher

Precourt, Geoffrey

Publisher:

McGraw-Hill

Published Date:

2008

Marketing

Technology

Has Audio?:

The new media environment is “always on,” accessible to audiences from anywhere at any time, and responsive to their control. The world of marketing is now at the beginning of a consumer-centric digital age in which the traditional approaches to marketing products and services are no longer viable. Instead of being satisfied with knowing how many people are exposed to their brand messages, marketers must determine how well their messages are received, whether they generate a customer response, and what those responses are.

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American Wheels Chinese Roads

admin — Sun, 27 May 2012 05:00:20 +0000

Author:

Dunne, Michael J.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Business Strategy

Entrepreneurship

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Michael Dunne is an American businessman with over 20 years of experience working in China in the automotive industry, initially as an industry consultant and more recently as an investment advisor. In American Wheels, Chinese Roads, he puts his experience to work, telling the story of General Motors’ early years in China. He explains the rules of the road for doing business in China, providing colorful examples and anecdotes from Chrysler Jeep as well as GM.

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An Insider's Guide to Building a Successful Consulting Practice

admin — Thu, 31 Mar 2011 18:59:02 +0000

Author:

Katcher, Bruce K.

Snyder, Adam

Publisher:

AMACOM

Published Date:

2010

Business Strategy

Personal Growth

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For people who long to be independent in their work and to make the most of their time, independent consulting may be the ideal. An Insider’s Guide to Building a Successful Consulting Practice by Bruce L. Katcher and Adam Snyder provides information that new consultants need to build their business and existing consultants need to accelerate their business. To be a successful independent consultant, it is important to develop a niche, market diligently, provide value to clients, and network for additional business.

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And Then the Roof Caved In

admin — Sun, 06 Feb 2011 15:39:25 +0000

Author:

Faber, David

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Biographies

Economics & Finance

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Speculation and investigations into what really caused one of the greatest economic collapses in history will continue for the foreseeable future and, in the process, blame will most likely be placed at a number of doorsteps. One of the first books to track the missteps of the financial meltdown, And the Roof Caved In, by CNBC correspondent David Faber, traces the lineage of the economic collapse to the aftermath of the attacks of September 11, 2001, historically low interest rates, and a housing boom that was aided by a drop in lending standards.

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Animal Spirits

admin — Mon, 19 Sep 2011 05:00:16 +0000

Author:

Akerlof, George A.

Shiller, Robert J.

Publisher:

Princeton University Press

Published Date:

2009

Economics & Finance

Has Audio?:

Animal Spirits dissects standard economic theories and demonstrates their failure to account for human emotion, even though emotions have a large impact on the economy. George A. Akerlof and Robert J. Shiller state that there are five key “animal spirits” which influence global economics: confidence, fairness, corruption, money illusion, and storytelling. They begin by explaining each animal spirit in detail, and continue on to apply these animal spirits to historic economic examples and traditional economic theories.

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Answering the Ultimate Question

admin — Mon, 09 Mar 2009 00:24:41 +0000

Author:

Owen, Richard

Brooks, Laura

Publisher:

Jossey-Bass

Published Date:

2009

Business Strategy

Customer Focus

Management

Has Audio?:

Net Promoter - a multi-faceted program focused on increasing company growth through focused enhancement of customer loyalty - has been implemented in organizations worldwide. Many leading companies have demonstrated the positive effects of Net Promoter on innovation and profitability. Other companies, despite their declared commitment toward the program, have struggled with the program and achieved less than desirable outcomes. What explains these discrepant results? What are some companies doing - and others not - that is allowing them to achieve such success?

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Anticipate, Respond, Recover

admin — Tue, 28 Aug 2012 20:18:59 +0000

Author:

McGlown, K. Joanne

Robinson, Phillip D.

Publisher:

Health Administration Press

Published Date:

2011

Health Care

Leadership

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In Anticipate, Respond, Recover, editors K. Joanne McGlown and Phillip D. Robinson stress that healthcare executives must take responsibility for knowing as much about disaster preparedness, response, recovery, and mitigations as they know about healthcare finance, insurance, and medical staff credentialing. Overlooking this aspect of their education can incapacitate a healthcare facility and place it in great jeopardy.

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Army of Entrepreneurs

admin — Sat, 22 Oct 2011 05:00:15 +0000

Author:

Prosek, Jennifer

Publisher:

AMACOM

Published Date:

2011

Business Strategy

Entrepreneurship

Has Audio?:

Businesses face a tough financial landscape today. To complicate matters further, the economy does not always function in a predictable or recognizable fashion. Large, well-established companies have faced great challenges during the last decade, and some companies deemed "too-big-to-fail" have done so quite publicly. In Army of Entrepreneurs, Jennifer Prosek provides a guide for how to successfully implement a program that will deliver tangible financial results quickly and consistently.

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At the Crossroads

admin — Thu, 29 Sep 2011 05:00:16 +0000

Author:

Coltoff, Philip

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Business Strategy

Social Responsibility

Has Audio?:

In At the Crossroads, Philip Coltoff examines how not-for-profit organizations can address today’s critical issues in ways that will help redefine their missions and expand their visions. Not-for-profits, because of their size, budgets, and number of employees, are considered the third sector in American life, joined by the for-profit free enterprise system and government. Due to recent social and economical crises, the not-for-profit industry is struggling to provide for its growing number of clients.

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Authentic Conversations

admin — Mon, 06 Apr 2009 00:24:41 +0000

Author:

Showkeir, Jamie

Showkeir, Maren

Publisher:

Berrett-Koehler Publishers

Published Date:

2008

Communication

Leadership

Management

Personal Growth

Has Audio?:

Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of yourself, aware of your messages, and aware of how people react. You can make your workplace happier and more successful. Functional and ordinary conversations can lead to a workforce that is engaged and energized, or to one that is alienated and uninspired. All too often workplace conversations create what the authors call parent-child relationships.

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Awesomely Simple

admin — Thu, 16 Dec 2010 20:10:46 +0000

Author:

Spence, John

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Strategy

Leadership

Productivity

Has Audio?:

Any business will claim to have a vision for itself; it will also claim to have top talent, robust communications, and extreme customer focus. Likely though, its management gives itself higher marks in those areas than do its customers and employees. The challenge is not a lack of vision or desire for talent or customer satisfaction, but a lack of execution. In Awesomely Simple, John Spence observes that the path to excellence in business is far simpler than it appears.

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Bare Knuckle People Management

admin — Fri, 15 Feb 2013 22:27:36 +0000

Author:

O'Neil, Sean

Kulisek, John

Publisher:

BenBella Books, Inc.

Published Date:

2011

Management

Has Audio?:

In Bare Knuckle People Management, authors Sean O’Neil and John Kulisek present a frank and edgy guide to helping managers get the most from their teams. Rather than subscribing to traditional leadership attitudes, the authors argue that managers should keep using the skills that got them promoted in the first place to deal with the new challenges of their leadership roles. Bare Knuckle People Management can be used as a “field guide” for spotting various types of employees and deciding how to best manage them.

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Be a Shortcut

admin — Thu, 01 Apr 2010 00:24:41 +0000

Author:

Halford, Scott G.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Strategy

Personal Growth

Relationships

Has Audio?:

72 pp. John Wiley & Sons, Inc. 2009 Everyone knows what a shortcut is: a quicker, easier way to get somewhere. In Be a Shortcut, author Scott Halford uses the word in a slightly different sense: a Shortcut is that indispensible person in the workplace who is always available when needed; who can be counted on to do the job right without complaint; and who does the work for the satisfaction of doing it well, not just for the money. Shortcuts are the lifelines that allow busy people to manage too much information and too much to do in too little time.

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Be the Elephant

admin — Sat, 21 Apr 2012 05:00:19 +0000

Author:

Kaplan, Steve

Publisher:

Workman Publishing

Published Date:

2006

Business Strategy

Has Audio?:

In Be the Elephant, marketing guru and best-selling author Steve Kaplan offers a detailed playbook for successfully growing businesses of all sorts and sizes, while exploring the ways a growing business can go astray. A business must grow or risk shrinking; however unplanned growth can also be risky. Growth may accelerate but falter if processes are not in place to handle the increase. Detailed business models using real figures to support projections, incorporate research, and discount optimism are essential to successful growth.

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Be the Hero

admin — Thu, 15 Nov 2012 06:00:17 +0000

Author:

Blumenthal, Noah

Publisher:

Berret-Koehler Publishers

Published Date:

2009

Personal Growth

Has Audio?:

Most everyone feels stressed, frustrated, or out of control at work or at home at some point. In Be the Hero, Noah Blumenthal challenges people to transform self-defeating thoughts and victim behaviors into heroic actions and become “everyday heroes.” At the hearts of everyday heroes are the stories that they tell themselves about other people, their situations, and themselves. These stories are so powerful that they have the ability to shape both emotions and behavior and lead to personal and professional success.

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Becoming a Category of One

admin — Mon, 23 Aug 2010 04:08:22 +0000

Author:

Calloway, Joe

Publisher:

John Wiley & Sons, Inc.

Published Date:

2009

Business Strategy

Has Audio?:

In Becoming a Category of One, Joe Calloway states that a company must strive not to become a leader in a category, but to create a new category altogether and be the only company in it. In order to accomplish this, a company must make a purposeful decision, and that decision must be followed with action. The company must let go of past success and strive for more; everyone involved must be committed to this new direction. Calloway suggests business leaders take the following advice: * A company has to have a story – a purpose for existing beyond producing a product or providing a service.

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Becoming an Exceptional Executive Coach

admin — Sun, 26 Aug 2012 20:18:59 +0000

Author:

Frisch, Michael H.

Lee, Robert J.

Metzger, Karen L.

Robinson, Jeremy

Rosemarin, Judy

Publisher:

AMACOM

Published Date:

2012

Leadership Development

Has Audio?:

Becoming an Exceptional Executive Coach reveals how executive coaches can discover their best coaching approaches by using resources such as knowledge, experience, and intuition to create a Personal Model for coaching. The book provides coaches the foundation they need to discover their methodology and to motivate clients. The authors have years of experience as executive coaches and are experts in training coaches through their iCoachNewYork program.

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http://www.amazon.com/gp/product/081441687X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=081441687X&linkCode=as2&tag=busibooksum03-20

Becoming an Extraordinary Manager

admin — Tue, 26 Feb 2008 00:24:40 +0000

Author:

Sandler, Len

Publisher:

AMACOM

Published Date:

2008

Human Resources

Management

Personal Growth

Has Audio?:

Most jobs in the business world come with a set of easily recognizable attributes: a desk, a paycheck, and a manager. While the first two are easily dealt with by most, the third can make an otherwise fulfilling job difficult, and make coming to work unrewarding drudgery, or, at its worst, a day-to-day trial by fire. Nearly every businessperson knows, or has worked with, a bad manager. Fortunately, according to author Len Sandler, the ordinary worker need not labor under the thumb of well-intentioned bumblers or outright tyrants forever.

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http://www.amazon.com/gp/product/0814480659/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814480659&linkCode=as2&tag=busibooksum03-20

Becoming the Evidence-Based Manager

admin — Mon, 21 Dec 2009 00:24:41 +0000

Author:

Latham, Gary P.

Publisher:

Davies-Black Publishing

Published Date:

2009

Leadership

Management

Has Audio?:

Like many skills, management is both an art and a science. The art of management is unique to an individual. The science of management, on the other hand, is based on empirical data and can be taught and replicated in any number of environments and situations. Scientific management techniques—or “evidence-based management”—are the focus of Becoming the Evidence-Based Manager.

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http://www.amazon.com/gp/product/0891063986/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0891063986&linkCode=as2&tag=busibooksum03-20

Behind the Cloud

admin — Wed, 20 Oct 2010 04:08:25 +0000

Author:

Benioff, Marc

Adler, Carlye

Publisher:

Jossey-Bass

Published Date:

2009

Business Strategy

Technology

Has Audio?:

A software company that adapts the motto “No Software” is an unusual company indeed. A company that plots to do away with nearly every business convention – from sales and marketing models to the very hardware on which software runs – is doubly unusual. Back in 2001, salesforce.com was that company, selling software-as-a-service (SaaS) over the Internet rather than on CD-ROMs. Though the idea seemed preposterous at the time, it sparked the $46 billion SaaS industry and proved that decentralized computing, or Cloud computing, was profitable and worked.

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http://www.amazon.com/gp/product/0470521163/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470521163&linkCode=as2&tag=busibooksum03-20

Beyond Change Management

admin — Thu, 02 Feb 2012 14:04:10 +0000

Author:

Anderson, Dean

Anderson, Linda Ackerman

Publisher:

Pfeiffer

Published Date:

2010

Change Management

Leadership

Management

Has Audio?:

Organizations that commit to altering how they approach and implement change can consistently achieve breakthrough results and outcomes that far surpass anyone’s expectations. Change leaders who undertake this commitment must constantly pay attention to the following key areas: mindset, culture, behavior, and systems. To transform an organization, change must occur in each of these areas, and the success in each will affect the overall outcome.

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http://www.amazon.com/gp/product/0470648082/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470648082&linkCode=as2&tag=busibooksum03-20

Beyond Good Company

admin — Tue, 29 Sep 2009 00:24:41 +0000

Author:

Googins, Bradley K.

Mirvis, Philip H.

Rochlin, Steven A.

Publisher:

Palgrave Macmillan

Published Date:

2007

Business Strategy

Social Responsibility

Has Audio?:

Executives today are confronted with a paradox. The public holds business leaders in low regard, mistrusts what they say and the motives behind what they do, and sees big companies as too powerful and much more interested in profits than in the welfare of people or the health of the planet. However, executives also understand that the public has increasingly high expectations that business should behave more responsibly, concern itself with environmental sustainability, use its resources and talents to improve society, and address itself to social issues.

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http://www.amazon.com/gp/product/1403984832/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1403984832&linkCode=as2&tag=busibooksum03-20

Beyond Neutrality

admin — Sat, 17 Jan 2004 00:24:37 +0000

Author:

Mayer, Bernard S.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2004

Human Resources

Personal Growth

Has Audio?:

After a journey toward acceptance and establishment over the last quarter century, conflict resolution, as a professional practice, is now facing a crisis. In large part, this is because it has not addressed conflict in a profound or powerful enough fashion. As a result, it has not been fully embraced in all the arenas of public life in which it might be useful. The field has the potential to make a much more significant difference than it has in how conflicts are handled—whether they are interpersonal, communal, organizational, international, or societal conflicts.

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http://www.amazon.com/gp/product/0787968064/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787968064&linkCode=as2&tag=busibooksum03-20

Beyond Performance

admin — Thu, 14 Jun 2012 05:00:19 +0000

Author:

Keller, Scott

Price, Colin

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Business Strategy

Productivity

Has Audio?:

In Beyond Performance, Scott Keller and Colin Price strive to offer an explanation for why so few companies that achieve excellence are able to maintain it. They make their case with extensive research, and offer a detailed program for assessing, improving, and maintaining a company’s health. Their program employs “Five Frames,” or stages: Aspire, Assess, Architect, Act, and Advance.

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http://www.amazon.com/gp/product/1118024621/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118024621&linkCode=as2&tag=busibooksum03-20

Beyond the Babble

admin — Tue, 23 Feb 2010 00:24:41 +0000

Author:

Matha, Bob

Boehm, Macy

Publisher:

Jossey-Bass

Published Date:

2008

Business Strategy

Communication

Human Resources

Personal Growth

Has Audio?:

Communication is one of the most important tools leaders can use to focus their employees on understanding, embracing, and delivering a company’s strategy. However, most individuals reach positions of leadership without learning how to communicate with others in a way that not only accurately conveys information, but elicits a successful response. In Beyond the Babble, Bob Matha and Macy Boehm present a three-step process for leaders to improve communication in their companies.

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http://www.amazon.com/gp/product/0470200480/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470200480&linkCode=as2&tag=busibooksum03-20

Beyond the Gift Shop

admin — Fri, 21 Oct 2011 04:00:00 +0000

Author:

Thompson-Banko, Mindy

Publisher:

Health Administration Press

Published Date:

2009

Health Care

Has Audio?:

In Beyond the Gift Shop, Mindy Thompson-Banko explores the collaboration between two very different industries—retail and healthcare— and what is required for them to work together and create something larger than themselves. Thompson-Banko’s arguments are based on the premise that the healthcare industry, as arbiter of patient care and treatment, should be the point of delivery for retail products and services needed by patients during recovery or for the management of chronic conditions.

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http://www.amazon.com/gp/product/1567933041/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1567933041&linkCode=as2&tag=busibooksum03-20

Beyond the Obvious

admin — Fri, 03 May 2013 20:11:28 +0000

Author:

McKinney, Phil

Publisher:

Hyperion Books

Published Date:

2012

Innovation

Has Audio?:

In Beyond the Obvious, Phil McKinney premises that ideas are the most valuable currency in today’s business world, and that success depends on the ability to generate new ideas that lead to innovations customers want. Companies must know when past ideas go beyond the obvious and into obsolescence, and find ways to apply a “refresh” concept to create an environment of continual reinvention. McKinney has developed a series of “Killer Questions” that focus on a business’s customers, products, services, and operations.

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http://www.amazon.com/gp/product/B0099JAGYI/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B0099JAGYI&linkCode=as2&tag=busibooksum03-20

Bigger Isn't Always Better

admin — Tue, 21 Feb 2006 00:24:39 +0000

Author:

Tomasko, Robert M.

Publisher:

AMACOM

Published Date:

2005

Innovation

Productivity

Has Audio?:

A big business is a successful business, or so goes contemporary thinking. In Bigger Isn't Always Better, Robert M. Tomasko, discusses his belief that growth does not necessarily mean getting bigger. He believes that growth is moving forward, making progress. It is the ability to generate effective action and to take what is best about a business and nurture it. Not everyone can do this. It takes someone with a different mindset-someone who has a discomfort with the status quo and who can see a better goal to aim for or a better way to do things.

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Billy, Alfred, and General Motors

admin — Tue, 04 Jul 2006 00:24:40 +0000

Author:

Johnson, Lydia Brown

Publisher:

AMACOM

Published Date:

2006

Business Biographies

Entrepreneurship

Major Works

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In the 1950s, GM was a juggernaut, dominating every market it entered and influencing American manufacturing, marketing, and even society like no other company, before nor since. Now, as the company approaches its hundredth birthday, increasingly it is being characterized as a "sinking ship," either directly or by implication. GM has surrendered a significant amount of market share to foreign manufacturers (its 2005 profits came in at minus $10,600 million) and it intends to close 12 plants by 2008.

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http://www.amazon.com/gp/product/0814408699/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814408699&linkCode=as2&tag=busibooksum03-20

Black Faces in White Places

admin — Tue, 13 Nov 2012 06:00:16 +0000

Author:

Pinkett, Randal

Robinson, Jeffrey

Patterson, Philana

Publisher:

AMACOM

Published Date:

2011

Diversity

Personal Growth

Has Audio?:

In Black Faces in White Places, Randal Pinkett and Jeffrey Robinson acknowledge that things have improved in America when it comes to race, but there is still progress to be made to leave a better legacy for future generations. They point out that African Americans have been learning, playing, and mastering “the game”—the competitive world in which we all live and work—with rule defined by others for centuries. These rules are often applied differently to Black people through greater penalties, higher expectations, or changing circumstances.

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http://www.amazon.com/gp/product/0814416802/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814416802&linkCode=as2&tag=busibooksum03-20

Body Language in Business

admin — Tue, 22 Jan 2013 19:27:25 +0000

Author:

Furnham, Adrian

Petrova, Evgeniya

Publisher:

Palgrave Macmillan

Published Date:

2010

Communication

Has Audio?:

Body Language in Business by Adrian Furnham and Evgeniya Petrova is about the signals people send and receive, the messages they transmit and decipher, and the statements they make about themselves nonverbally. The authors pose several questions throughout the book, such as what does it entail to communicate via body language, and what sort of information do people send, to whom, and under what circumstances? They also address issues of how body language can be used and abused, as well as the practical applications of body language in both the home and the workplace.

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http://www.amazon.com/gp/product/B004L2KTFO/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B004L2KTFO&linkCode=as2&tag=busibooksum03-20

BOLD

admin — Mon, 28 May 2012 05:00:20 +0000

Author:

Smith, Shaun

Milligan, Andy

Publisher:

Kogan Page Limited

Published Date:

2011

Customer Focus

Has Audio?:

Today, the world of business is so crowded that only courageous companies with radically different business approaches can attract the attention of consumers. In BOLD, Shaun Smith and Andy Milligan explain that customer loyalty can be won only by providing an exceptional, memorable experience and by aligning the company to a purpose that is beyond profit. Companies that stand by their promises will be able to separate themselves from the herd, and while this requires courage, conviction, and imagination, the rewards can be immense.

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http://www.amazon.com/gp/product/0749463449/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0749463449&linkCode=as2&tag=busibooksum03-20

Boring Meetings Suck

admin — Wed, 24 Apr 2013 14:32:22 +0000

Author:

Petz, Jon

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Management

Productivity

Has Audio?:

Boring Meetings Suck by Jon Petz is intended for leaders who want to end, or at least minimize, useless time consuming meetings. To be great, a meeting must deliver real value by providing useful information, fostering creativity, supplying motivation, and building unity among participants. Petz offers techniques that seem radical but can make meetings more efficient and effective, including tips on how to recognize what meetings to skip, how to address poor meeting facilitation or bad etiquette, and descriptions of alternative style meeting formats to speed things up.

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http://www.amazon.com/gp/product/1118004620/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118004620&linkCode=as2&tag=busibooksum03-20

Bottom-Line Selling

admin — Thu, 31 Jan 2013 16:01:12 +0000

Author:

Malcolm, Jack

Publisher:

Booktrope

Published Date:

2011

Customer Focus

Marketing

Has Audio?:

In Bottom-Line Selling, sales consultant Jack Malcolm stresses that just knowing a customer’s needs is not enough for today’s sales professionals. Instead, they must understand their customers, their strategic goals, and their key drivers in order to win their business. According to Malcolm, sales professionals will add value to their customers only if they recognize how they operate and produce revenue. Once they have this knowledge, they can show them how to improve their cash flow and communicate on a level that resonates with them.

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http://www.amazon.com/gp/product/1935961322/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1935961322&linkCode=as2&tag=busibooksum03-20

Brains on Fire

admin — Wed, 05 Oct 2011 05:00:15 +0000

Author:

Phillips, Robbin

Cordell, Greg

Church, Geno

Jones, Spike

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Marketing

Has Audio?:

In Brains on Fire, Robbin Phillips, Greg Cordell, Geno Church, and Spike Jones relate how their marketing agency has de-emphasized the use of campaigns and instead fosters the growth of word-of-mouth movements to build customer loyalty for a brand. They recommend that brand managers should focus on creating movements that tap into the passions of customers and inspire them. Researchers have shown a strong correlation between a company’s success and the degree to which the company is engaged with its customers.

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http://www.amazon.com/gp/product/0470614188/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470614188&linkCode=as2&tag=busibooksum03-20

Brand Advocates

admin — Tue, 02 Oct 2012 05:00:14 +0000

Author:

Fuggetta, Rob

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Marketing

Has Audio?:

In Brand Advocates, Rob Fuggetta explains that companies have a powerful yet underutilized marketing weapon that is ten times more effective than other marketing methods: the advocacy of their most loyal, passionate, and engaged customers. These customers not only buy a company’s products and services, but they can sell them, too. Brand Advocates tweet, blog, and Yelp about the products and services of their favorite companies.

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http://www.amazon.com/gp/product/1118336038/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1118336038&linkCode=as2&tag=busibooksum03-20

Brand Relevance

admin — Mon, 07 Nov 2011 06:00:17 +0000

Author:

Aaker, David A.

Published Date:

2011

Marketing

Has Audio?:

In today’s global market, rapidly changing competitive conditions are a way of life for companies. One way that businesses can win in this environment is through brand relevance. In Brand Relevance, David A. Aaker explains how companies can control change in the marketplace by innovating and creating new product categories and subcategories. Over time, product categories and subcategories emerge and also fade into obscurity. Aaker suggests that the concept of brand relevance is one way to explain these market dynamics.

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http://www.amazon.com/gp/product/0470613580/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470613580&linkCode=as2&tag=busibooksum03-20

Brand Rewired

admin — Wed, 15 Jun 2011 05:00:17 +0000

Author:

Chasser, Anne H.

Wolfe, Jennifer C.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Marketing

Has Audio?:

Intellectual property is the sum of the distinct components that make up a brand and the brand’s campaign. These components include the product or service’s name, logo, slogan, script of the commercial, music that accompanies the commercial, design of the product, design of the product’s packaging, distinctive colors of the product or its packaging, paper ad copy, appearance of the retail location, unique sounds and smells that are associated with the brand campaign, and the website’s content.

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http://www.amazon.com/gp/product/0470575425/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470575425&linkCode=as2&tag=busibooksum03-20

BrandDigital.

admin — Tue, 05 Jan 2010 00:24:41 +0000

Author:

Adamson, Allen P.

Publisher:

Palgrave Macmillan

Published Date:

2009

Marketing

Technology

Has Audio?:

In BrandDigital, Allen P. Adamson sets out to discover how the digital world is influencing the way brands are built and managed. Drawing on interviews with nearly 100 professionals in the fields of marketing, media, and digital technology, he illustrates how successful companies are embracing digital applications to reinforce customer relationships, ensure brand loyalty, and sustain brand power. The branding marketplace has changed dramatically, but the essential truths of branding have not. Their importance has only been magnified by the digital arena.

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http://www.amazon.com/gp/product/B003R4ZI12/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B003R4ZI12&linkCode=as2&tag=busibooksum03-20

Branded!

admin — Fri, 09 Dec 2011 15:13:52 +0000

Author:

Brennan, Bernie

Schafer, Lori

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Marketing

Technology

Has Audio?:

Customers have become technology savvy—blogging about products, instantly comparing prices, becoming fans on Facebook, and posting videos on YouTube. Retailers need to listen to what is being said about their products and services on social networks and become part of that conversation. Retailers of any size can gain a distinct competitive advantage by going where customers spend their time, and bringing the store to the customer.

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http://www.amazon.com/gp/product/0470768673/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470768673&linkCode=as2&tag=busibooksum03-20

Brave Dragons

admin — Sat, 07 Jul 2012 05:00:16 +0000

Author:

Yardley, Jim

Publisher:

Alfred A. Knopf

Published Date:

2012

Leadership

Teams

Has Audio?:

In Brave Dragons, New York Times foreign correspondent Jim Yardley profiles the 2008-2009 season of an underdog Chinese basketball team, the Shanxi Brave Dragons, whose owner made the radical decision to hire former NBA coach Bob Weiss to transform his team. Weiss, most recently the coach of the Seattle SuperSonics, was charged with carrying out owner Boss Wang’s mandate: to Americanize the players, overcome their ingrained Chinese style of play, and teach them to play like players in the NBA.

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http://www.amazon.com/gp/product/0307272214/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0307272214&linkCode=as2&tag=busibooksum03-20

Breakthrough

admin — Tue, 06 Jan 2004 00:24:39 +0000

Author:

Davidson, Bill

Publisher:

John Wiley & Sons, Inc.

Published Date:

2004

Innovation

Management

Has Audio?:

Success is, unfortunately, not self-perpetuating. Once a company reaches the level of industry incumbent, and must not only defend its market share among established players in the industry, but also operate in a defensive mode to prevent insurgent competitors from gaining market share, it's time for a breakthrough to the next success cycle.

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http://www.amazon.com/gp/product/0471454400/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0471454400&linkCode=as2&tag=busibooksum03-20

Bridging the Generation Gap

admin — Mon, 14 Mar 2011 15:39:31 +0000

Author:

Gravett, Linda

Throckmorton, Robin

Publisher:

Career Press

Published Date:

2007

Diversity

Has Audio?:

In today’s workplace, five generations–Radio Babies, Baby Boomers, Gen Xers, Gen Yers and the Millenials–bring unique perspectives and experiences to the job. For businesses to compete in today’s global economy, all employees must perform at their best. While friction is inevitable, managers need to tap into the energy and talent of every employee.

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http://www.amazon.com/gp/product/156414898X/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=156414898X&linkCode=as2&tag=busibooksum03-20

Building A Knowledge-Driven Organization

admin — Sat, 10 Jan 2004 00:24:39 +0000

Author:

Buckman, Robert H.

Publisher:

McGraw-Hill

Published Date:

2004

Human Resources

Management

Productivity

Has Audio?:

If knowledge is power, then knowledge shared is knowledge multiplied. For many years, the knowledge that Buckman Laboratories, an international specialty chemical company in business since 1945, brought to its customers was limited, for the most part, to that of the individual employee working with a customer.

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http://www.amazon.com/gp/product/0071384715/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0071384715&linkCode=as2&tag=busibooksum03-20

Building a Small Business that Warren Buffett Would Love

admin — Tue, 16 Oct 2012 05:00:15 +0000

Author:

Brownlee, Adam

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Business Strategy

Entrepreneurship

Has Audio?:

In Building a Small Business that Warren Buffett Would Love, Adam Brownlee covers basic principles and concepts that any owner or would-be owner of a small business will want to consider. The presentation is structured around a set of core fundamentals that Brownlee identifies as important to billionaire business investor Warren Buffett. He explains how the fundamentals apply to any business, big or small, and shows how concerns that apply to major companies like McDonald’s and Wal-Mart are equally relevant for small businesses.

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Building Social Business

admin — Mon, 25 Feb 2013 16:27:42 +0000

Author:

Yunus, Muhammad

Weber, Karl

Publisher:

PublicAffairs

Published Date:

2010

Social Responsibility

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For many people, there is more to life than making money, and happiness comes from many sources not just making a profit. Therefore, an economy based on the premise that profits are the only goal is misguided. In his book, Building Social Business, Muhammad Yunus argues there should be a new kind of business that takes into account the human desire to help others. Social business is a new form of capitalism that is dedicated to solving pressing problems, such as hunger, homelessness, disease, pollution, and ignorance.

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Building Strong Nonprofits

admin — Thu, 17 Mar 2011 15:39:31 +0000

Author:

Olberding, John C.

Williams, Lisa Barnwell

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Business Strategy

Social Responsibility

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The Great Recession has brought changes and challenges to all sectors of the economy, nonprofits included. Building Strong Nonprofits, edited by John C. Olberding and Lisa Barnwell Williams, is a collection of essays by fundraising professionals that suggests ways in which the nonprofit sector might evolve, achieving both growth and sustainability while continuing to improve the quality of life for all of society. The authors of the essays agree that recent economic turmoil has had an impact on nonprofits.

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http://www.amazon.com/gp/product/0470587873/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470587873&linkCode=as2&tag=busibooksum03-20

Building the Bridge As You Walk On It

admin — Thu, 02 Sep 2004 00:24:39 +0000

Author:

Quinn, Robert E.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2004

Change Management

Human Resources

Leadership

Personal Growth

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"Building the Bridge as You Walk on It" is Robert Quinn’s final book in the trilogy focusing on personal change and organizational leadership that began with "Deep Change" in 1996. In "Deep Change," Quinn teaches that anyone can become a leader of change—but only by transforming oneself first. "Building the Bridge as You Walk on It" takes this concept one step further to develop a new model of leadership based on entering “the fundamental state of leadership.” People, no matter what their position, spend most of their time in the normal state.

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Building the High-Trust Organization

admin — Sun, 15 Apr 2012 05:00:24 +0000

Author:

Shockley-Zalabak, Pamela S.

Morreale, Sherwyn P.

Hackman, Michael Z.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2010

Business Strategy

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Trust is not just important; it is the main element of success for any organization. High-trust organizations grow faster, innovate and execute better, enjoy more stakeholder loyalty, and are more valuable than organizations in which trust is low. In Building the High-Trust Organization, authors Pamela S. Shockley-Zalabak, Sherwyn P. Morreale, and Michael Z. Hackman present their carefully-researched organizational trust model, which has been field-tested across a wide variety of cultures and industries.

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Built on Values

admin — Wed, 04 May 2011 05:00:32 +0000

Author:

Rhoades, Ann

Publisher:

Jossey-Bass

Published Date:

2011

Communication

Management

Personal Growth

Has Audio?:

As Ann Rhoades and Nancy Shepherdson explain in Built on Values, the “perfect company culture” does not exist. The right culture for any company can be defined by determining what values are important to the organization’s success and committing to them. The authors recommend that the company develop a plan for how its employees should behave based on those values and put it into practice throughout the organization. The most critical element to fostering the new company culture is helping employees adopt those behaviors and live those values every day.

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Built To Change.

admin — Tue, 27 Jun 2006 00:24:40 +0000

Author:

Lawler III, Edward E.

Worley, Christopher G.

Publisher:

Jossey-Bass

Published Date:

2006

Change Management

Innovation

Management

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In Built to Change, Edward Lawler III and Christopher Worley address an important and ever-prevalent element of modern business that challenges organizations big and small, old and new. That immense issue is change, one thing, say the authors, that most businesses simply are not designed for. In Built to Change, Lawler and Worley take the critical matter of business-wide change head-on-subverting traditional messages touting unwavering stability and strict structure as a means to success. Their message is simple: Change or perish.

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http://www.amazon.com/gp/product/0787980617/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787980617&linkCode=as2&tag=busibooksum03-20

Built to Learn

admin — Wed, 15 Jan 2003 00:24:37 +0000

Author:

Purington, Cliff

Butler, Chris

Gale, Sarah Fister

Publisher:

AMACOM

Published Date:

2003

Management

Personal Growth

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In 1998, aerospace giant, Rockwell Collins, was representative of the outdated approach to organizational learning that existed throughout the business world. Its training program, budgeted for $17.3 million, was fragmented, redundant, and largely unused, providing bland courses in bland classroom settings, which had little connection to the needs of employees or the company’s strategic goals. There was no accountability, no processes for choosing training or managing it, and results were questionable.

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http://www.amazon.com/gp/product/0814407722/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0814407722&linkCode=as2&tag=busibooksum03-20

Built to Love

admin — Wed, 16 Mar 2011 15:39:31 +0000

Author:

Boatwright, Peter

Kagan, Jonathan

Publisher:

Berrett-Koehler Publishers

Published Date:

2010

Innovation

Marketing

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In Built to Love by Peter Boatwright and Jonathan Kagan, product emotions are defined as personal feelings invoked by a specific brand, service, or product. For the most part, individuals purchase items for two reasons: because of what the product does for them (product functions), and how the product makes them feel (product emotions). Product emotions must be deliberately planned and designed in the same way that the actual product or service is planned and designed.

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Business Across Cultures

admin — Tue, 03 Aug 2010 00:24:39 +0000

Author:

Trompenaars, Fons

Woolliams, Peter

Publisher:

Capstone Wiley Publishing Ltd.

Published Date:

2004

Diversity

Global Business

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In a global economy, contemplation of culture is neither new nor unusual. In fact, it is crucial for a successful business venture. Often, when company executives seek to break into the international market or form alliances or mergers with another company, they spend a lot of time and money, studying their own culture, as well as the culture they are merging with. But, culture is a tricky thing. It is hard to wrap your arms around, and in many instances, the concept of culture is simplified to a point where it no longer has meaning.

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Business at the Speed of Now

admin — Fri, 12 Oct 2012 05:00:18 +0000

Author:

Bernard, John M.

Publisher:

John Wiley & Sons, Inc.

Published Date:

2012

Business Strategy

Economics & Finance

Management

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In Business at the Speed of Now, John Bernard asserts that we are in the midst of the biggest economic shift in more than a century—the shift from an economy driven by mass production to an economy driven by mass customization. Mass production allowed companies to ship the same product to millions of customers. Today, mass customization is allowing companies to give customers exactly what they want, when they want it.

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Business Development for the Biotechnology and Pharmaceutical Industry.

admin — Tue, 11 Aug 2009 00:24:41 +0000

Author:

Austin, Martin

Publisher:

Gower Publishing Limited

Published Date:

2008

Business Strategy

Health Care

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In Business Development for the Biotechnology and Pharmaceutical Industry, Martin Austin describes the basic processes needed to identify new business opportunities and to bring pharmaceutical alliances to a successful close. Business development is any activity that alters the status quo of the business. It may include planning, adding for growth, subtracting for profit, business process improvement, and competitive awareness and advantage. The skills base for business development has three distinct areas: industry specific knowledge, analysis, and communication.

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Business in the Cloud

admin — Mon, 19 Mar 2012 20:08:08 +0000

Author:

Hugos, Michael

Hulitzky, Derek

Publisher:

John Wiley & Sons, Inc.

Published Date:

2011

Technology

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Technology is rapidly evolving, and the costs for keeping up are soaring. Opportunities in the market exist for companies capable of ramping-up or scaling-down operations quickly. In Business in the Cloud, Michael Hugos and Derek Hulitzky explain how cloud computing offers a solution to businesses looking to become more agile and responsive. They believe that by outsourcing their information technology department, companies can have access to the latest technology at a reduced price. A major capital expenditure facing every corporation is information technology (IT).

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Buyology

admin — Tue, 09 Feb 2010 00:24:41 +0000

Author:

Lindstrom, Martin

Publisher:

Broadway Business

Published Date:

2008

Customer Focus

Marketing

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For years, marketers have had to work by assumptions. Using only a few standardized test questions and sales figures, they have had to piece together effective marketing campaigns that would hopefully deliver the buzz their companies needed.

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http://www.amazon.com/gp/product/0385523890/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0385523890&linkCode=as2&tag=busibooksum03-20