10 Steps to Successful Facilitation
IN THIS SUMMARY
In 10 Steps to Successful Facilitation, the American Society for Training and Development provides detailed instructions on becoming an effective and skillful facilitator. It discusses the necessity of planning, familiarizing oneself with the location, and creating and adhering to a group schedule. It also explains what tactics and tools do not work well with facilitation and emphasizes the importance of keeping the group engaged. By providing information on the most effective brainstorming tools, as well as tips for dealing with difficult participants, this book is extremely beneficial to anyone who regularly works in or manages groups of people.