Free Book Summary : The Invisible Employee Realizing the Hidden Potential in Everyone Author : Adrian Gostick & Chester Elton Publisher : John Wiley & Sons, Inc., 2006 ISBN-10 : 0 471 77739 0 Pages : 152

There is a crisis in business today: the invisible employee. Feeling overlooked, ignored and unappreciated, invisible employees fight back the only way they know how – by staying hidden in the corporate shadows, doing just enough to get by, grumbling about this and that, and passing these techniques along to new workers. After all, why bother shining when no one notices your achievements? Why bother trying when you could be in the next batch of layoffs?

A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. In these pages, managers learn how to combat one of the most common negative attitudes in business – that smart employees keep their heads down and never do more than is asked of them.

INVISIBLE EMPLOYEES

It can happen to anyone… anytime… anywhere. You’re hunched over the speaker during a conference call, straining to hear, or picking up a fax, and wham! Suddenly, you’re invisible. In your employees’ perspective, managers and senior leaders hold all the power. Management decides when they come and go, what they work on, how much they get paid, what their dental plan looks like, when they take vacation, when they get yelled at, and when they are smiled upon. And, if the company does particularly well, it’s management that gets almost all the credit and the rewards.

Feeling overlooked, ignored, and unappreciated, invisible employees fight back the only way they know how… by staying hidden in the corporate shadows, doing just enough to get by, grumbling about this and that… and passing these rote techniques along to new hires.

After all, they reason, why bother shining when no one notices your above-and-beyond-the-call-of-duty efforts? Why bother trying when anytime, you could be in the next batch of layoffs?

THE POWER OF CHANGE

The secret, of course, is change. Changing your office so that it really is the place employees thought it was when they hired on. Changing the way all your leaders work with employees. Transforming your organization into a place people never want to leave. And, if they’ve already gone, a place they line up to return to.

SUCCEED!

The secret to engaged employees and a successful workplace is in a company full of people who get up in the morning and throw their fist in the air and say, “Yes, I get to go in to work today.” And that can be created with a focus on just three words: Set, See and Celebrate. And when you focus on those, Success is not far behind.

Better hold on tight… to your employees. Better yet, you better recognize them.

Can you see it? The power of employee recognition? We are passionate that every manager must. Because once you do, nothing can stop you.

So, are you ready? On your mark… Set! See! Celebrate!

And succeed.

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