 By Adrian Gostick & Chester Elton
John Wiley & Sons, Inc., 2006
ISBN10 0 471 77739 0
152 pages
The Big Idea
There is a crisis in business today: the invisible employee. Feeling overlooked, ignored and unappreciated, invisible employees fight back the only way they know how – by staying hidden in the corporate shadows, doing just enough to get by, grumbling about this and that, and passing these techniques along to new workers. After all, why bother shining when no one notices your achievements? Why bother trying when you could be in the next batch of layoffs?
A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. In these pages, managers learn how to combat one of the most common negative attitudes in business – that smart employees keep their heads down and never do more than is asked of them. |
Why You Need This Book
This book shows you how to bring out the hidden potential in your team and your business. This book is the manifesto of the unseen and unrecognized, dedicated to all those people who work hard and achieve so much every day.
INVISIBLE EMPLOYEES
It can happen to anyone… anytime… anywhere. You’re hunched over the speaker during a conference call, straining to hear, or picking up a fax, and wham! Suddenly, you’re invisible. In your employees’ perspective, managers and senior leaders hold all the power. Management decides when they come and go, what they work on, how much they get paid, what their dental plan looks like, when they take vacation, when they get yelled at, and when they are smiled upon. And, if the company does particularly well, it’s management that gets almost all the credit and the rewards.
Feeling overlooked, ignored, and unappreciated, invisible employees fight back the only way they know how… by staying hidden in the corporate shadows, doing just enough to get by, grumbling about this and that… and passing these rote techniques along to new hires.
After all, they reason, why bother shining when no one notices your above-and-beyond-the-call-of-duty efforts? Why bother trying when anytime, you could be in the next batch of layoffs?
AN ENGAGING SOLUTION
It’s not that way for everyone, however. Some leaders engage their people in their cause and find a way to bring out their best. How do they do it?
The best managers move their teams and companies from ordinary to extraordinary through something as simple as:
- Setting a good vision
- Actively seeing employee achievements that move your organization toward its goals
- Celebrating those achievements
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