Book Summary Preview :
Dr. Peeling’s Principles of Management

The Big Idea

Most management books on store shelves today tell chief executives how to manage people from the top, with little references available for the front line managers. This book is written for those new managers responsible for directing the bulk of the work at the bottom, where real value for the company is created everyday. Maybe you are managing a team for the first time, and you don’t know exactly how to deal with people. This book offers useful guidelines on handling thorny issues, from sexual harassment and misbehavior, to office sex, and termination. Perhaps people problems are not your area of expertise? This is the book that Dr. Peeling wishes had been around when he was a new manager who needed advice. Share it with your colleagues and train for great leadership today!

The Golden Rule of Management

The single most important principle that new, front-line managers will do well to keep in mind is this Golden Rule:

You will be judged by your actions, not by your words, and your actions shall set the example for your team to follow.

Chapter 1 Managing People as Individuals

Similar to good parenting or coaching, you need to earn the respect of those you manage, here are the basics:

• Set high expectations for good performance and behavior.
• Set clear boundaries for unacceptable performance and behavior.
• Confront poor performance and behavior.
• Provide immediate feedback on both desired and unacceptable performance and behavior.
• Impose discipline if behavior remains unacceptable.
• Set a good example with your own behavio.

Remember, you can only manage people if they respect you. You also need to be a good communicator and make the effort to talk to your staff, and more importantly, listen to your staff. Everyone hates a boss who indulges in long monologues.

Always treat people as individuals. You cannot manage Sue the same way you handle Jerry. People are different, so deal with them in a way that’s tailored to their individual feelings, motivations, aspirations, and personalities. But keep in mind you must remain consistent in the messages you communicate at all times. . . . . . .