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Book Summary Preview :
Building a High Morale Workplace

By Anne Bruce
McGraw-Hill, 2002
ISBN 0071406182
159 pages

The Big Idea

As a manager, it is your job to ensure that your employees consistently display high enthusiasm, energy and morale.  After all, employees with high morale perform better than their counterparts who force themselves to go to work every morning merely because they have bills to pay.

To build a high-morale workplace, you need to be able to create a fun work environment that can inspire your employees.  Author and keynote speaker Anne Bruce shows you the easy way how.  You will learn how to build quality relationships with your workers, how to give and get valuable feedback, and how to help employees regain lost morale.  If you are a manager who continuously seeks ways to improve your company’s bottom line, this is the book for you.

 

1. Business on Planet Earth, No Longer as We Know It

Managers are finally realizing that a high morale workplace is just as important as great customer service and superior products.  Unfortunately, that task has become even more challenging as we live in a world where change is constant and job security is a thing of the past.

Morale can only exist when people feel special.  Therefore, you should be able to establish a group identity that can make people feel good about themselves. You should also provide your employees with sufficient training as this will increase their job confidence.  Another way to increase morale is to share positive experiences and feelings.

Here are other ways to build employee morale:

  • Reward workers when they exceed your expectations.
  • Empower your employees.
  • Listen to employee grievances and settle them as soon as possible,
  • Tune into the emotional needs of your employees.
  • Generate a spirit of gratitude.
  • Spread contagious enthusiasm.
  • Treat employees as humans, not just workers.
  • Foster a community and not a corporation.

2. The Effects of Globalization on Morale

Globalization is upon us and it is affecting employee morale.  If your employees are spread out all over the world, it might be a bigger challenge to increase their morale. 

 

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