Book Summary Preview : Be a People Person
Effective Leadership Through Effective Relationships
By John C. Maxwell
Magna Publishing Co., Ltd. 2002
ISBN 81 7809 128 3
156 pages
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The Big Idea
Interpersonal relationships can make or break people. This is most true for leaders. Since leaders work with different kinds of people, developing the essential “people skills” will enable them to bring out the best in people.
Be a People Person is a book of help. Its life-enriching and life-changing ideas will be most helpful in your family, social, and business life. More importantly, the “people principles” shared by this book will help you gain a deeper understanding of yourself and of other people.
I. The Importance of Being a “People Person”
People are the most precious of resources. Your success, fulfillment, and happiness depend on your ability to relate well to different kinds of people. This is why it is very important for you to become a “people person.”
A. The Golden Rule
The key to successful interpersonal relationships is to treat people the way you want to be treated. This is called the Golden Rule. Instead of putting people in their place, learn to put yourself in their place and see life the way they see it.
To become an effective leader, learn to tap and develop people. Make a concerted effort towards creating a positive change in the way you relate to others. The best way to go about it is to develop in yourself the same qualities that draw you to other people -- the very same qualities that you look for and enjoy in others.
B. The Qualities You Enjoy in Others
People, no matter what their station in life is, are mostly drawn to those who know how to:
- encourage;
- appreciate;
- forgive;
- listen; and
- understand
These qualities make relationships right. Build on these qualities and you will surely help other people realize their potential, and ultimately help them excel and succeed. Moreover, regard people as assets. In so doing, you will become allies instead of adversaries in life.
C. The Qualities People Like About You
People are drawn to charismatic individuals. Charismatic individuals have a personality that makes people respond to them positively. To become a “people person,” you need to develop charisma.
Charisma is inherent in all people. Regardless of what most believe and think about charisma, all people have the innate ability to develop that appealing personality that bring about that special sense of loyalty or enthusiasm in others.
The key to developing charisma is to make other people feel good about themselves, rather than to make them feel good about you. The following are the outstanding traits of charismatic people:
- C – ONCERN (The Ability to Care)
Charismatic people are truly concerned about people’s deepest needs and interests. They truly care and leave you feeling important.
- H – ELP (The Ability to Reach Out)
Charismatic people help other people with their problems. They inspire them to face their problems, and offer creative solutions and hope.
- A – CTION (The Ability to Make Things Happen)
Charismatic people are never boring. They are always creative and confident in the way they present ideas or solutions.
- R – ESULTS (The Ability to Produce)
Charismatic people are other-centered and genuinely wish for other people to succeed. This trait inspires productivity in people
- I – NFLUENCE (The Ability to Lead)
Charismatic people are natural leaders. They know how to influence people and make them follow their lead.
- S – ENSITIVITY (The Ability to Feel and Respond)
Charismatic people are sensitive to changing situations. They are adept at responding appropriately to the mood, feeling, and spirit of any situation.
- M – OTIVATION (The Ability to Give Hope)
Charismatic people are good motivators. They are good at encouraging, believing, and supporting people in the face of despair and adversities.
- A – FFIRMATION (The Ability to Build Up)
Charismatic people are good at acknowledging the accomplishments of other people. They think the best, believe the best, and express the best in others.