Summaries of the Week

20 Minute Manager: Giving Effective Feedback

20 Minute Manager: Giving Effective Feedback

Many managers avoid delivering feedback to others because they find it to be awkward and difficult to do well. Giving Effective Feedback demonstrates that not only is feedback essential to an organization’s success, but it can actually be a straightforward and painless process. Giving Effective Feedback provides readers with a succinct, step-by-step guide to both conducting effective feedback sessions with colleagues and developing action plans to facilitate their subsequent growth.

Review Press, Harvard Business
Creativity at Work

Creativity at Work

In Creativity at Work, Ros Taylor shares the results of 100 interviews and a formal poll of 1,000 working people in the UK. Taylor sought to discover what happens every day as customers and markets change and how that relates to the role of creativity in a successful workplace. The results uncover myths about the type of people who are creative and help explain how creativity can be used in any work environment. Organizations that want to be viewed as innovative must make room for creative ideas because the two concepts go together.

Taylor, Ros
The Confidence Code

The Confidence Code

Confidence is essential to professional success. However, for so many educated and ambitious women, confidence remains both enigmatic and just out of reach. In The Confidence Code, journalists Katty Kay and Claire Shipman take readers on a journey to discover where confidence comes from and how it can be harnessed for professional gain. Through a series of interviews with some of the world’s most powerful women and an examination of groundbreaking neuroscience research, Kay and Shipman demonstrate that confidence can be achieved by anyone.

Kay, Katty
Cultural Agility

Cultural Agility

Cultural agility, or the ability to operate effectively in any country or cultural context, gives global organizations the competitive edge necessary to succeed and grow. Human resources professionals need to identify, develop, and retain managers and other professionals who can work successfully in diverse, cross-cultural, and international settings. In Cultural Agility, Paula Caligiuri defines cultural agility in terms of nine core competencies and three response strategies to cross-cultural situations.

Caligiuri, Paula
Behind Every Good Decision

Behind Every Good Decision

Business decisions made without the proper data analysis can be catastrophic. The key word is “analysis.” Businesses often use data to make decisions, but do not take the time or effort to move through a structured process that will enable them to analyze the data properly. Analytics can help businesses move toward actionable insights and solid decisions that will resolve their questions and problems. Analytics does not have to be complicated. Simple analytics can be done using just a spreadsheet. However, analytics must involve a structured process.

Jain, Piyanka
Critical Knowledge Transfer

Critical Knowledge Transfer

A large number of company experts are approaching retirement age, and companies are increasingly onboarding millennials into key technical positions. However, as Dorothy Leonard, Walter Swap, and Gavin Barton explain in Critical Knowledge Transfer, losing critical knowledge when expert employees transition out of their companies is costly on many levels, including financially, competitively, and organizationally. Most managers agree on this matter, yet many companies find themselves unprepared for this inevitability.

Leonard, Dorothy
The 10X Rule

The 10X Rule

People have long sought a definitive answer to why some people succeed in life and in business and why others do not. While there are no shortcuts or magic bullets to achieving success, author Grant Cardone believes he can point to a discipline and mind-set that transforms average people into high achievers. In The 10X Rule, Cardone explains that those who attain great success have bold goals and high levels of activity. They set targets that are 10 times higher than they think necessary and put forth 10 times the effort that others do.

Cardone, Grant