Summaries of the Week

Accountability

Accountability

Business and leadership consultant Greg Bustin has worked with thousands of CEOs and executives worldwide. During these engagements, he has found that lack of accountability is the one thing that poses the greatest threat to high performance. Accountability can be defined as doing what one said one would do within the timeframe agreed upon to do it. The best organizations share similar approaches to accountability.

Bustin, Greg
Six Simple Rules

Six Simple Rules

Six Simple Rules by Yves Morieux and Peter Tollman describes a sophisticated yet straightforward approach to management that sets aside traditional hard and soft management structures in favor of a more organic, interdependent system that is based on cooperative behavior. The book provides six concepts for this new mode of management and supplies real case studies to illustrate how individuals can apply each concept within their organizational environments.

Morieux, Yves
Leading with Your Legacy in Mind

Leading with Your Legacy in Mind

Most people want the opportunity to leave their marks on the world during their lifetime. Leaving a legacy is something that requires discipline, focus, and patience. There must be intentional planning, and the sooner people begin to consider how they want their legacies to look, the bigger that impact can be. Few people take the time to consider how their values, decisions, and actions must connect in order for their legacies to take shape.

Thorn, Andrew
Innovating Analytics

Innovating Analytics

Analytics are a powerful business tool that many companies have relied on from their humble beginnings to help with growth determination. They can also be used to forecast a company’s future growth, which strongly influences its stockholders’ decisions. Inaccurate numbers can be detrimental, while positive indications can cause a company to rocket to the top of its industry. A company’s customers are foundational to its growth. This means that customer satisfaction is critical.

Freed, Larry
Humanize

Humanize

Humanize is a guide to restructuring organizations based on the principles of social media. Authors Jamie Notter and Maddie Grant provide recommendations for overcoming hierarchical structures, disengaged employees, best practices, monoculture, risk, and formal processes to become more human. They advocate open internal and external communication, including uncensored use of social media. Organizations need to build open, honest relationships. Human organizations must learn how to become open, trustworthy, generative, and courageous.

Notter, Jamie
The 24-Hour Customer

The 24-Hour Customer

In The 24-Hour Customer, Adrian C. Ott explores how companies that understand the value of time and build their products and services around their customers’ willingness to invest precious time and attention are gaining competitive traction, and also developing new offerings in previously undefined market categories. To focus on this Customer Time-Value Mindset, Ott introduces a Time-ographics Framework, which provides a lens for businesses to determine customer time and attention priorities for their offerings.

Ott, Adrian C.
What I Didn’t Learn in Business School

What I Didn’t Learn in Business School

Many of the widely accepted strategy tools taught in business schools do not apply in the real world. In What I Didn’t Learn in Business School, Jay B. Barney and Trish Gorman Clifford relate the fictional story of Justin Campbell, a recent MBA graduate. Through the story, the authors show that traditional strategy tools do not work because they do not take into account the ways that human interactions and individual goals interfere in the workplace.

Barney, Jay B.