Summaries of the Week

Work Rules!

Work Rules!

There are two ways to run a company: top-down, command and control—where leaders make and enforce the rules, or high-freedom and non-hierarchical—where employees are empowered to manage themselves. Either method can yield results in the short term, but as Google Inc. has proven, the organizations that truly thrive over the long term are those that believe in their people and allow them to excel.

Bock, Laszlo
Pivot

Pivot

In Pivot, Adam Markel outlines the steps necessary for people to pivot toward new careers. By adopting the right mindsets, establishing ritualistic behaviors, and continually building momentum, individuals can begin to transition toward career reinvention. A pivot often takes the form of a career change, but it can also refer to changes in other aspects of a person’s life, including forging new relationships, rediscovering old passions, or improving work-life balance.

Markel, Adam
The Hybrid Sales Channel

The Hybrid Sales Channel

There is little clarity among companies regarding exactly what a hybrid sales channel is, but a great deal of clarity in the business environment about why a company should implement one—it is what customers want and what the market is driving. Contrary to popular practice, sales channel development should be based on how customers want to buy, not how companies want to sell, according to sales and marketing expert Rich Blakeman.

Blakeman, Rich
Social Media Risk and Governance

Social Media Risk and Governance

Social media’s exponential growth and steady evolution have resulted in increasing both opportunities and risks for companies that use it as a tool. Its reach and relevance within companies now extends far beyond marketing departments to a wide variety of stakeholders with strong interests and expertise in shaping it. This is occurring in an environment with a paucity of controls and a multitude of different cross-border regulations.

Mennie, Phil
The Serving Leader

The Serving Leader

The Serving Leader by Kenneth R. Jennings and John Stahl-Wert showcases the powerful yet paradoxical method of achieving greatness by serving others. They intertwine tales of an estranged son and his dying father within the lessons to provide insight into the five actions anyone can take to transform his or her organization or community. Serving Leadership has power and value in many different types of environments, including industries, nonprofits, schools, homes, and churches.

Jennings, Kenneth R.