Summaries of the Week

Dear Chairman

Dear Chairman

Owning stock in a public company is often thought of as a passive activity. However, it does not have to be. Through their votes, shareholders have the power to decide how their companies will be managed and by whom. In Dear Chairman, hedge fund manager Jeff Gramm explores the evolution of shareholder activism in corporate America. Framed around eight historic shareholder interventions, the book illustrates the different techniques investors can employ to influence a company's board of directors.

Gramm, Jeff
HBR Guide to Delivering Effective Feedback

HBR Guide to Delivering Effective Feedback

Delivering Effective Feedback explains the challenging but necessary process of providing both positive and negative feedback. Whether given to a manager, peer, or employee, feedback does not need to be stressful. Effective feedback results in improved results from underperforming employees, retention of star employees, and overall improved company performance.

Harvard Business Review Editors
The Patient Revolution

The Patient Revolution

Technology has steadily transformed every industry and has enabled the rise of the experience economy, where consumers take a more active role. Unfortunately, the healthcare industry has experienced too little of this transformation, but it is well poised to benefit from a broader and more standardized use of data, analytics, and technology. In The Patient Revolution, Krisa Tailor explores what a redesigned healthcare system would look like through the framework of design thinking.

Tailor, Krisa
The 10 Laws of Trust

The 10 Laws of Trust

In The 10 Laws of Trust, Joel Peterson examines the importance of trust in the corporate world and beyond. He presents 10 easily followed concepts to building, maintaining, and even repairing trust. Peterson differentiates between high- and low-trust organizations and, through case studies and examples, shows that it is the high-trust environment that is the most successful. He asserts that not only does trust work, but it makes for good business.

Peterson, Joel
Matchmakers

Matchmakers

Many companies that are household names, such as Uber, Visa, Airbnb, Vogue magazine, and OpenTable, are matchmakers that offer platforms that make it easy for members of different groups to interact. This business model has become attractive for many entrepreneurs and established companies that are seeking new opportunities. However, it is important to recognize that these multisided platforms operate based on a different set of economic rules than traditional businesses. In Matchmakers from Harvard Business Review Press, David S.

Evans, David S.